The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 56 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Delivra 表现出色 .
Hotel Cloud 表现出色 在 customer support and ROI 方面 .
基于 HTR 上 56 条经验证的酒店从业者评价的并排评分。
| HTScore |
|
|
| 推荐可能性 |
|
|
| 易用性 |
|
|
| 客户支持 |
|
|
| 性价比 |
|
|
| 起始价格 | Contact sales | Contact sales |
| 经验证的评价 | 1 | 55 |
在分析了 56 条经验证的评价后,Delivra 用户最看重其 ,而 Hotel Cloud 用户则强调 功能请求和改进, 收益管理, 数据集成与分析。点击任意主题查看评价者的反馈。
|
|
|
|---|---|
| 优点 | |
|
+
功能请求和改进
▾
|
|
|
+
收益管理
▾
|
|
|
+
数据集成与分析
▾
|
|
|
+
用户友好界面
▾
|
|
| 缺点 | |
各产品在不同物业规模、类型和区域的 酒店客户关系管理与电子邮件营销 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | — | #10 8 条评价 |
| 中型(25-74 间客房) ▾ | — | #7 40 条评价 |
| 大型(75-199 间客房) | #24 1 条评价 | #26 1 条评价 |
| 超大型(200+ 间客房) | — | #22 1 条评价 |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #30 1 条评价 | #12 18 条评价 |
| 豪华酒店 ▾ | #36 1 条评价 | #21 5 条评价 |
| 品牌/连锁酒店 ▾ | — | #7 39 条评价 |
| 长住酒店 | — | #16 3 条评价 |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 | #22 1 条评价 | #25 1 条评价 |
| 欧洲 ▾ | — | #7 54 条评价 |
Choosing the right hotel CRM and email marketing platform can significantly impact your marketing efficiency, guest engagement, and revenue growth. Delivra by Delivra and Hotel Cloud Promote both aim to streamline communication and data management but target different hotel segments and operational needs. While Delivra specializes in email automation primarily for small to medium businesses, Hotel Cloud Promote offers an integrated property management and marketing system suited for larger, branded hotels.
Are you seeking a dedicated email marketing tool with proven client validation, or do you need a full-fledged hotel management platform that combines analytics, automation, and marketing? Let’s compare both products closely to find the best fit for your hotel.
Delivra focuses solely on email marketing automation, helping your team engage leads and nurture customer relationships through targeted campaigns and segmentation. It’s designed for smaller teams that want a strategic partner in email outreach, with the platform emphasizing email deliverability, campaign management, and personalized content.
Hotel Cloud Promote, on the other hand, combines property management with marketing automation, providing real-time data insights, booking tracking, and operational analytics. It acts as a broader platform for hotel management, where marketing is integrated into daily operations.
Both products aim to boost revenue but diverge in scope: Delivra concentrates on email outreach, while Hotel Cloud offers a comprehensive operational view. Which problem are you prioritizing: targeted email communication or overarching operational insights?
If your hotel needs a specialized email marketing platform to develop personalized campaigns, Delivra is the clear choice. It boasts a 4/5 overall rating from a small but dedicated review base, with clients appreciating its market validation and intuitive UX.
However, if your hotel requires an integrated platform that combines analytics, data visualization, and operational automation, Hotel Cloud Promote may be better. It has a richer user base with 55 reviews and a near-perfect 9.91/5 NPS score, indicating high satisfaction, especially among larger, branded hotels seeking comprehensive management tools.
In summary: choose Delivra if your goal is focused email marketing; opt for Hotel Cloud if you want an all-in-one operational and marketing system.
Delivra is rated 5/5 for ease of use, with reviewers highlighting its simple interface and straightforward campaign management. Its onboarding process is rated 4/5, and users find it easy to implement within small teams, especially those with existing marketing experience.
Hotel Cloud Promote scores slightly lower at 4.98/5 but also has a strong reputation for usability. Reviewers mention its intuitive dashboards, ability to drill down into detailed data quickly, and ease of presenting insights to stakeholders.
Edge: Delivra.
Delivra’s core strength lies in email automation, segmentation, and campaign management, with no unique features listed beyond standard email marketing tools. It supports essential functions like email personalization and deliverability optimization but lacks extensive backend analytics or operational modules.
Hotel Cloud Promote offers a broader set of features, including booking tracking, historical data analysis, forecasting, and integration with multiple systems. It provides detailed dashboards, real-time updates, and automation for tasks like rate recommendations and guest engagement, with a total feature count of 11 verified partners.
Edge: Hotel Cloud Promote.
Delivra’s customer support rated 3/5 indicates mixed experiences, with some clients noting it is adequate but not exceptional. One review mentions that Delivra’s support might need improvement to match its UX strengths.
Conversely, Hotel Cloud Promote’s support is rated 4.89/5, with reviews praising their responsiveness and ongoing feature development. Customers often highlight how dedicated and helpful the support team is, contributing to high satisfaction levels.
Edge: Hotel Cloud Promote.
Delivra does not list any verified integration partners, limiting its connectivity to other hotel systems. This could hinder its ability to fit into a broader tech ecosystem.
Hotel Cloud Promote excels with 11 verified integrations, including PMS, booking engines, accounting, payroll, and marketing platforms such as SiteMinder, Yanolja Cloud, and Oracle Hospitality. This extensive ecosystem allows for seamless data flow and operational efficiency.
Edge: Hotel Cloud Promote.
With only 1 review, Delivra’s rating of 4/5 offers limited insight and is primarily from small businesses. Its recent review activity is nonexistent, reducing confidence in current performance.
Hotel Cloud Promote, with 55 reviews and a 9.91/5 NPS score, is overwhelmingly favored by hotelier users, especially in the branded hotel segment (64%). Reviewers appreciate its detailed analytics, ease of use, and ability to produce measurable results.
Edge: Hotel Cloud Promote.
Delivra’s pricing details are not publicly available, suggesting a customized quote or enterprise-level pricing.
Hotel Cloud Promote also does not list specific pricing but indicates no free trial or freemium options. Its value is reflected in its extensive integrations and feature set, often appealing to larger hotel groups with broader operational needs.
Not ideal if your hotel requires integrated data analytics, operational automation, or extensive backend management features.
Not ideal if your hotel only needs basic email marketing without the need for detailed analytics or operational tools.
Delivra offers a focused email marketing solution distinguished by its ease of use and market validation, making it ideal for small teams prioritizing lead engagement. Its limited integrations and lack of recent reviews suggest it’s best suited for smaller, marketing-centric hotels.
Hotel Cloud Promote presents a more comprehensive hotel management platform favored by larger, branded properties. Its extensive integrations, high user satisfaction, and robust analytics make it the top choice for hotels looking to unify operations and marketing into one system.
If your hotel needs a dedicated email marketing tool with recent, high-volume reviews and strong client satisfaction, Hotel Cloud Promote is the better pick.
However, if your focus is a straightforward, reliable email platform to nurture leads and you operate a smaller hotel with a marketing team, Delivra might suffice.
Ultimately, for most hotels evaluating current market options, Hotel Cloud Promote’s extensive features, support, and user ratings make it the more compelling choice.
酒店客户关系管理与电子邮件营销 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
|
|
|
|---|
排名更高的方面
酒店从业者喜爱的方面
虽然总体满意度很高,但用户对附加功能也有建议,例如 PDF 导出、电子邮件提醒、更多用于内容创建的 AI 功能以及进一步的 PMS 集成。
该平台通过提供工具来跟踪和优化各个酒店的定价策略,从而支持高效的收入管理。用户强调了监控提货率、竞争对手定价以及制定有针对性的营销活动以提高收入的能力... 该平台通过提供工具来跟踪和优化各个酒店的定价策略,从而支持高效的收入管理。用户强调了监控提货率、竞争对手定价以及制定有针对性的营销活动以提高收入的能力。
Hotel Cloud 擅长将多个系统(例如 PMS、会计和工资单)整合到一个统一的平台中,使酒店经营者能够快速做出数据驱动的决策。用户喜欢易于使用的仪表板和详细的报... Hotel Cloud 擅长将多个系统(例如 PMS、会计和工资单)整合到一个统一的平台中,使酒店经营者能够快速做出数据驱动的决策。用户喜欢易于使用的仪表板和详细的报告,这些报告可以即时洞察业务绩效。
排名更高的方面
评分差异最大的方面
这取决于您的需求。Delivra 和 Hotel Cloud Promote 共享许多核心 Hotel CRM & Email Marketing 功能,但各有独特的能力。Delivra 提供 0 个经验证的集成合作伙伴,而 Hotel Cloud Promote 提供 11 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Delivra 在易用性方面领先,评分为 5.0/5 对比 5.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Delivra:否。Hotel Cloud Promote:否。 两款产品目前均不提供免费版。大多数 Hotel CRM & Email Marketing 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Delivra 的 HT Score 为 0,Hotel Cloud 的为 21。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问