The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 酒店管理软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | — | #27 13 条评价 |
| 中型(25-74 间客房) ▾ | — | #19 11 条评价 |
| 超大型(200+ 间客房) | — | #15 1 条评价 |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | — | #21 17 条评价 |
| 豪华酒店 | — | #34 2 条评价 |
| 品牌/连锁酒店 | — | #33 2 条评价 |
| 长住酒店 | — | #28 1 条评价 |
按区域
| 细分市场 |
|
|
|---|---|---|
| 欧洲 ▾ | — | #12 25 条评价 |
| 中东 | — | #11 2 条评价 |
When choosing hotel management software, your primary concern is often functionality, ease of use, and support—especially when you want a comprehensive system that consolidates multiple operations. Direct™ by Direct™ and Noovy by Noovy both aim to streamline hotel operations, but they do so very differently. While Direct™ markets itself as an evolved property management system, it lacks recent reviews and a clear track record. Noovy, on the other hand, boasts a high user rating based on recent feedback, indicating its suitability for modern hoteliers.
Both solutions promise to cover core hotel management needs, but their approaches diverge significantly. Direct™ is marketed as a next-gen PMS with extensive features, while Noovy offers a fully integrated, all-in-one system. Does your hotel need a more consolidated platform or a scalable, feature-rich solution? The answer depends on your hotel’s specific requirements and the strength of current user feedback.
Direct™ claims to be a comprehensive property management solution designed to replace multiple systems and streamline operations for vacation rentals, B&Bs, and independent hotels. However, it has no recent reviews, and its rating stands at zero, which raises questions about its market presence and real user experience. Noovy, with a 5/5 rating based on 21 recent reviews, clearly demonstrates strong current adoption and satisfaction, especially in diverse hotel segments.
Noovy’s reviews highlight ease of use, robust support, and seamless integration, making it a preferred choice for hotels seeking a modern, all-in-one platform. In contrast, Direct™’s lack of recent feedback makes it difficult to evaluate its current performance or support quality. Given the data, Noovy’s proven track record makes it the more reliable choice for hoteliers looking for a current, well-rated software solution.
If your hotel needs a reliable, user-friendly platform with extensive features, go with Noovy. It offers integrated PMS, channel management, booking engine, revenue management, and guest communication, suited for hotels that value seamless connectivity and automation. If your team requires a scalable, all-in-one system supported by strong recent reviews, Noovy is the clear option.
Direct™ might appeal if you prioritize a solution marketed as a next-generation PMS with automation capabilities, but its lack of recent reviews and real-world validation makes it a risky choice. For most hotels, especially those seeking proven support and a rich feature set, Noovy is the safer, more confident pick.
Based on current data, Noovy’s user experience is highly rated at 4.62/5, with reviews praising its simplicity, speed, and support. Users mention that the software is intuitive, connects quickly, and requires minimal staff training, making onboarding smooth and fast. Conversely, Direct™ has no recent reviews, so its usability and onboarding quality are unverified, which raises concerns about potential complexity or learning curves.
Given the strong recent feedback, Edge: Noovy.
Noovy offers a robust suite of 50 features, including channel management, multi-currency and multi-lingual support, property management, booking engine, revenue management, digital registration, online check-in/out, and guest CRM. Notably, it integrates revenue and rate shopping modules, automated night audits, and guest messaging, covering nearly every operational aspect.
Direct™ claims to be a next-gen PMS but provides no specific features or comparisons. Its lack of listed features and zero verified integrations suggest it might not match Noovy’s comprehensive offerings. Edge: Noovy.
Noovy’s customer support scores 4.71/5, with recent reviews describing it as friendly, fast, and reliable. Users say, “support is very good,” and highlight smooth onboarding, which enhances confidence in the platform. Direct™, with a support rating of 0/5 and no recent reviews, offers no verifiable information on support quality, making it difficult to gauge its responsiveness or effectiveness.
Given the recent positive reviews, Edge: Noovy.
Noovy integrates with 40 verified partners, including OTAs, payment providers, and revenue tools such as Omnibees, SiteMinder, and GuestRevu. These integrations simplify operations and reduce the need for multiple disjointed systems. Direct™ lists no verified partners, raising concerns about its connectivity and ecosystem.
For hotels that rely on strong OTA partnerships and automation, Noovy’s extensive integrations are a significant advantage. Edge: Noovy.
Noovy’s recent reviews and high ratings—5/5 from 20 reviews—show consistent satisfaction across different hotel segments, especially boutique and city-center hotels. Its recent reviews emphasize ease of use, support, and functionality. Direct™ has none, rendering its ratings and user experience unverified.
Given the recency and volume of positive feedback, Edge: Noovy.
Direct™ does not publish pricing details, leaving potential buyers uncertain about costs or contract terms. Noovy charges €£$5 per room per month, which is a transparent and affordable rate for an all-in-one system. The clear, predictable pricing makes budgeting easier for your hotel.
If budget clarity is paramount, Noovy’s transparent pricing clearly favors it over the opaque model of Direct™.
Not ideal if your hotel prefers proven, well-rated solutions with current user feedback. Avoid if you require immediate support or integrations, as Direct™ lacks verified partnerships and recent reviews.
Not ideal if your hotel prefers a standalone PMS without the need for integrated revenue or channel management. Also, avoid if you operate in a region where Noovy has limited presence, though its global footprint is growing.
Direct™ presents itself as a next-gen property management system but suffers from a lack of recent, verified reviews. Its minimal information about features, integrations, and support makes it a risky choice for most hotels. Noovy, with its current 5/5 rating, extensive feature set, and active support network, offers a clear advantage.
If your hotel needs a proven, highly-rated system with a comprehensive suite of features, Noovy is the better option—especially given its recent validation. Direct™ might appeal if you are willing to risk unverified claims and are seeking an evolving platform, but the absence of recent reviews raises concerns.
In summary, for most hoteliers evaluating these two options, Noovy’s recent performance and strong user feedback give it the edge. It provides a reliable, feature-rich, and well-supported environment, making it the preferable choice for modern, growth-oriented hotels.
酒店从业者喜爱的方面
人们经常提到该软件的用户友好界面和对新员工的易于培训的特点,这使得它甚至适合那些技术背景较少的员工。
HotelConnect 与 Booking.com 和 Expedia 等 OTA 的直接连接被视为一大优势,简化了分销并消除了渠道经理成本。
用户非常欣赏 HotelConnect 将 PMS、渠道管理器、预订引擎、收入管理和客户沟通整合到一个平台,减少了对多个系统的需求并降低了成本。
酒店从业者提出异议的方面
与收入管理相关的功能,包括详细的报告工具和费率日历,因有助于优化酒店收入而受到赞赏。
其中提到了一些翻译问题,特别是英语以外的语言,造成了一些不便。
独特功能
评分差异最大的方面
这取决于您的需求。Direct™ 和 Noovy 共享许多核心 Hotel Management Software 功能,但各有独特的能力。Direct™ 提供 0 个经验证的集成合作伙伴,而 Noovy 提供 40 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Noovy 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Direct™:否。Noovy:否。 两款产品目前均不提供免费版。大多数 Hotel Management Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Direct™ 的 HT Score 为 0,Noovy 的为 64。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您的房产情况量身定制的推荐方案