The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 36 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
e4jconnect 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Guest CRM and Mobile App.
Shiji Group 表现出色 在 易于使用 方面 ,拥有独特功能如 Guest profiles and Tablet/Kiosk Check-in.
基于 HTR 上 36 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $100/mo | From $1,200/mo |
| 经验证的评价 | 2 | 34 |
在分析了 36 条经验证的评价后,e4jconnect 用户最看重其 ,而 Shiji Group 用户则强调 易于使用, 支持团队, 执行。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) | — | #53 2 条评价 |
| 中型(25-74 间客房) ▾ | — | #31 17 条评价 |
| 大型(75-199 间客房) ▾ | #45 1 条评价 | #11 13 条评价 |
| 超大型(200+ 间客房) | — | #22 2 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | — | #33 17 条评价 |
| 豪华酒店 ▾ | #71 0 条评价 | #24 25 条评价 |
| 品牌/连锁酒店 ▾ | — | #22 19 条评价 |
| 长住酒店 | — | #45 2 条评价 |
按区域
| 细分市场 |
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| 北美 | — | #33 4 条评价 |
| 欧洲 ▾ | #43 1 条评价 | #30 8 条评价 |
| 亚太 ▾ | — | #14 5 条评价 |
| 中东 ▾ | — | #5 14 条评价 |
Choosing the right property management system (PMS) is critical to your hotel's operations and guest experience. Both e4jconnect (VikBooking) and Shiji Daylight PMS aim to streamline your workflows, but they differ significantly in features, market presence, and support. With only two reviews for e4jconnect and 32 for Shiji, the data suggests Shiji has more recent, diverse feedback, making it the more reliable choice today.
Are you looking for a cost-effective, straightforward PMS with high user satisfaction, or a feature-rich, scalable platform suited for larger hotel groups? Let’s compare these two options in detail.
e4jconnect offers a simple, integrated booking engine and channel manager designed for small to medium hotels, vacation rentals, and villas. It emphasizes ease of use, automation, and excellent support, but its limited feature set and small review base make it less versatile for larger operations.
Shiji Daylight PMS is a cloud-native system built for all hotel sizes, from independent boutique hotels to global chains. It provides extensive features, robust integrations, and a comprehensive guest profile system, but its complexity may require more training.
Given these differences, does your hotel prioritize simplicity and support, or do you need a scalable, multifunctional platform?
Edge: Shiji Group
If your hotel needs a straightforward, budget-friendly solution that excels in online booking and guest communication, e4jconnect is ideal. Its $100 monthly fee makes it accessible for small hotels, and reviews highlight its intuitive interface and dedicated support.
If your property requires a comprehensive, scalable PMS with advanced features like guest profiling, task management, and extensive integrations, Shiji is the better fit. It suits larger hotel groups seeking operational consistency and automation, despite its higher $1,200 starting price.
For boutique hotels or vacation rentals seeking affordability and ease, go with e4jconnect. For managed hotel chains or properties aiming to leverage automation at scale, choose Shiji.
Edge: Shiji Group
e4jconnect scores a perfect 5/5 for ease of use, with reviews praising its friendly, straightforward interface. Users find onboarding quick and staff adopt it easily, especially small teams managing fewer properties.
Shiji Daylight PMS, rated at 4.63/5, is also praised for its user-friendly design and helpful training materials, though its broader feature set and complexity can pose a steeper learning curve for some.
Ultimately, if simplicity is a priority, e4jconnect edges ahead. However, if your team is accustomed to more advanced systems and needs a versatile platform, Shiji’s interface remains highly accessible.
Edge: e4jconnect
e4jconnect offers four exclusive features: a built-in channel manager, booking engine, guest CRM, and a mobile app—useful for integrated management on a small scale.
Shiji Group boasts 74 features, including guest profiles, multi-lingual support, task management, online check-in/out, integrated CRS, automated reminders, housekeeping modules, and more. Its feature set supports complex operations, multi-property management, and automation.
While e4jconnect’s features cover core needs, Shiji’s extensive portfolio makes it suitable for larger or multi-property hotels requiring advanced automation and integrations.
Edge: Shiji Group
e4jconnect’s support receives a perfect 5/5 rating, with reviews describing it as "unbeatable" and "support that makes a difference." Its small size likely enables more personalized, responsive service.
Shiji Group’s support is highly rated at 4.53/5, with praise for its 24/7 availability and helpfulness. However, some users mention occasional delays or the need for more tailored assistance.
If exceptional, personalized support is your priority, e4jconnect’s small team provides an edge. For larger-scale support with broader resources, Shiji’s extensive support infrastructure is reliable.
Edge: e4jconnect
Shiji Group integrates with 64 verified partners, including major systems like Bookboost, Revinate, SiteMinder, IDeaS, Duetto, Amadeus, and others—great for hotel chains seeking seamless tech stacks.
e4jconnect only confirms one verified partner, limiting its integration options and potentially requiring manual workflows or custom solutions for advanced needs.
If your hotel relies on multiple third-party systems, Shiji’s integrations are a clear advantage. For basic booking and channel management, e4jconnect’s limited integrations may suffice.
Edge: Shiji Group
With only two reviews, e4jconnect's ratings are limited, but both reviews are highly positive, highlighting ease of use and support. Its recent review confirms strong satisfaction despite its small user base.
Shiji Group has 32 reviews, averaging 4.63/5, with hoteliers emphasizing its user-friendliness, detailed reporting, and automation. Large hotel chains praise its ability to streamline operations across properties.
Given the volume and recency, Shiji’s ratings are more dependable, indicating broader user satisfaction across hotel segments.
Edge: Shiji Group
e4jconnect charges a flat $100 monthly fee, with no implementation or trial fees, making it affordable for small operations.
Shiji Group’s pricing starts at $1,200, with no mention of implementation or trial options, reflecting its positioning as a premium enterprise solution.
For budget-conscious hotels or small properties, e4jconnect offers attractive value. Larger hotels or groups seeking advanced features should consider Shiji’s investment justified by its extensive capabilities.
Edge: e4jconnect
Not ideal if your hotel:
Not ideal if your hotel:
At its core, e4jconnect targets small hotels and vacation rentals with affordability and simplicity, focusing on online bookings, support, and basic automation. It’s a solid choice if your property values ease of use and cost-efficiency but might lack the depth for larger or multi-property operations.
Shiji Daylight PMS is a comprehensive, scalable platform designed for hotels seeking advanced automation, extensive integrations, and centralized guest management. Its broader feature set and proven support make it suitable for larger, multi-property groups aiming for operational consistency and guest personalization.
If your hotel is small, budget-conscious, and needs straightforward management, e4jconnect is the better fit. For larger, growing hotel portfolios or those seeking a future-proof, feature-rich system, Shiji offers the scalability and depth to meet your needs.
Final Verdict: Choose e4jconnect for small, simple properties focused on online bookings and support, especially if budget is a concern. Opt for Shiji Group if you manage multiple properties, need extensive automation, and want a system that scales with your growth.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $100/mo | From $1,200/mo |
根据 HTR 的产品数据库,E4jConnect/VikBooking - Property Management System 和 Shiji Daylight PMS 共享 24 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 |
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| 任务管理 | ||
| 多种语言 | ||
| 客户关系管理 | ||
| 宾客资料 | ||
| 平板电脑/自助值机 | ||
| 移动应用 | ||
| 网上值机 | ||
| 集中用户和角色管理 | ||
| 预订引擎 | ||
| 频道管理员 |
显示主要差异。这两款产品之间还有 66 项功能存在差异。
我们分析了 4 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
该目标暂无已发布的案例研究。
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
酒店从业者喜爱的方面
用户经常称赞石基 PMS 的用户界面友好,简化了日常操作,降低了新用户的学习难度。评论中强调了其易用性,指出其培训材料易懂、设计直观、任务执行高效。
石基PMS支持团队的支持和响应能力一直受到好评。用户赞赏支持人员的专业性和乐于助人的精神,这对更顺利地运营有很大帮助。
一些评论者认为石基 PMS 的实施过程流畅高效,他们赞赏知识渊博、积极主动的实施团队。不过,一些用户建议缩短实施时间以进一步改善体验。
酒店从业者提出异议的方面
尽管石基 PMS 的详细报告功能广受好评,但一些用户仍希望获得更先进、更快速的报告工具。具体要求包括增强的汇总报告、详细的账单和更快的报告生成流程。
与系统速度和一致性相关的性能问题是用户普遍关心的问题,一些用户指出在高峰操作期间响应时间很慢。用户敦促提高系统速度以提高整体效率。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。E4jConnect/VikBooking - Property Management System 和 Shiji Daylight PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。E4jConnect/VikBooking - Property Management System 提供 1 个经验证的集成合作伙伴,而 Shiji Daylight PMS 提供 64 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。E4jConnect/VikBooking - Property Management System 在易用性方面领先,评分为 5.0/5 对比 4.6/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
E4jConnect/VikBooking - Property Management System:否。Shiji Daylight PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。e4jconnect 的 HT Score 为 0,Shiji Group 的为 75。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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