The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 45 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
ETRAVELMARKETING 表现出色 .
ROIBACK 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Mobile optimized/responsive and Urgency messaging.
基于 HTR 上 45 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $500/mo |
| 经验证的评价 | 0 | 45 |
在分析了 45 条经验证的评价后,ETRAVELMARKETING 用户最看重其 ,而 ROIBACK 用户则强调 支持和客户服务, 直接预订优化, 技术改进。点击任意主题查看评价者的反馈。
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支持和客户服务
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直接预订优化
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技术改进
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报告和分析
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多语言和用户友好界面
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支付网关
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各产品在不同物业规模、类型和区域的 预订引擎 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 | ETRAVELMARKETING |
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|---|---|---|
| 小型(10-24 间客房) ▾ | — | #29 8 条评价 |
| 中型(25-74 间客房) ▾ | — | #22 18 条评价 |
| 大型(75-199 间客房) ▾ | — | #14 9 条评价 |
| 超大型(200+ 间客房) ▾ | — | #10 6 条评价 |
按物业类型
| 细分市场 | ETRAVELMARKETING |
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|---|---|---|
| 精品酒店 ▾ | — | #24 15 条评价 |
| 豪华酒店 ▾ | — | #23 15 条评价 |
| 品牌/连锁酒店 ▾ | — | #18 13 条评价 |
| 长住酒店 | — | #19 4 条评价 |
按区域
| 细分市场 | ETRAVELMARKETING |
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| 北美 | — | #18 4 条评价 |
| 欧洲 ▾ | — | #20 12 条评价 |
| 亚太 ▾ | — | #10 14 条评价 |
| 中东 | — | #14 3 条评价 |
When choosing a booking engine for your hotel, the goal is clear: increase direct bookings, streamline operations, and enhance the guest experience. Both ETRAVELMARKETING and Roiback aim to address these needs, but they diverge significantly in their approach and maturity. ETRAVELMARKETING, primarily a digital marketing platform, offers limited features for booking management, whereas Roiback focuses extensively on its booking engine capabilities. Given your focus on a robust, feature-rich booking solution, which product truly meets your needs?
ETRAVELMARKETING is a relatively unknown platform with zero reviews and no recent user feedback, making it difficult to assess its actual performance or reliability. Conversely, Roiback boasts 43 reviews with recent activity—5 in the last six months—and a score of 72.06 out of 100, with a 90% likelihood of recommendation. The difference in review volume and recency speaks volumes about trusted user experiences; Roiback’s more current feedback offers a clearer picture of its strengths and weaknesses.
Both products claim to solve the challenge of converting website visitors into direct bookings, but Roiback’s extensive review base highlights its effectiveness in this area. ETRAVELMARKETING’s lack of user data raises questions about its actual market presence and reliability. Do you want to rely on a platform with proven, recent user satisfaction? Or are you exploring a less tested solution?
If your hotel needs a comprehensive, proven booking engine that directly impacts your revenue and operational efficiency, Roiback is the clear choice. It’s used by over 2,000 hotels globally, with a strong focus on direct sales, multi-language support, and seamless integration with channel managers—features your hotel benefits from if aiming to maximize online revenue and streamline bookings.
On the other hand, if your team is primarily seeking a marketing platform with some booking functions but lacks a focus on booking engine depth, ETRAVELMARKETING might seem appealing. However, given its zero reviews and no recent user feedback, it’s unlikely to provide the reliable, feature-rich experience your hotel requires. For most hoteliers, Roiback’s track record makes it the more strategic choice.
Ease of use is vital for onboarding your team quickly and ensuring ongoing staff adoption. ETRAVELMARKETING scores a 0/5 rating for ease of use, with no available reviews to confirm its user experience, implying it may lack a user-friendly interface. In contrast, Roiback scores 4.49/5 with five recent reviews, where users praise its intuitive navigation, fast onboarding, and helpful support during setup.
Many reviewers mention that Roiback’s platform is straightforward, with clear interfaces like the rate grid and booking process. The high rating and recent positive feedback suggest your team can adopt Roiback quickly and efficiently. Edge: Roiback.
Roiback offers 36 distinct features, including mobile responsiveness, urgency messaging, multi-room bookings, rate comparison widgets, multi-currency support, loyalty integrations, and more—features critical to modern direct booking strategies. ETRAVELMARKETING, by comparison, offers no unique features, indicating it likely lacks the advanced tools necessary for a competitive booking engine.
The comprehensive feature set of Roiback allows your hotel to customize the booking process, implement promotional strategies, and analyze performance—all essential for growth. Its extensive capabilities give it a clear edge over the limited offerings of ETRAVELMARKETING.
Customer support ratings strongly favor Roiback, which scores 4.72/5 based on recent reviews, with hotel users praising its responsiveness, knowledgeable account managers, and personalized support. Reviewers highlight that Roiback’s support team actively helps optimize their booking strategies, making it a reliable partner.
In contrast, ETRAVELMARKETING has a zero score and no reviews, leaving its support quality entirely unknown. Without recent feedback, it’s impossible to assess whether your team will receive timely and effective assistance. Edge: Roiback.
Roiback’s integration ecosystem includes 27 verified partners, with native connections to major channel managers, PMS, and hotel tech suppliers. It supports seamless updates and synchronization with popular systems like RoomRaccoon, Triptease, and more, which streamline your operations.
ETRAVELMARKETING offers no verified integrations, raising concerns about its ability to connect with your existing tech stack. For hotel operations that rely on a connected ecosystem, Roiback’s extensive and proven integrations give it a distinct advantage.
With zero reviews, ETRAVELMARKETING receives no ratings or recent feedback, making it impossible to gauge hotel satisfaction. Roiback, on the other hand, has a 72.06 HTR Score, a 4.49/5 ease of use rating, and a 4.72/5 support score, reflecting strong user approval.
In particular, hotels in various segments, including urban, resort, and boutique hotels, rate Roiback highly for its flexibility, support, and feature set. The recent reviews reinforce its reputation among hoteliers. Edge: Roiback.
ETRAVELMARKETING’s pricing details are unavailable, which raises questions about its value and transparency. Roiback costs $500 per month as a base fee, with no indication of additional implementation or setup charges.
Given the known cost, your team can assess ROI more accurately, especially considering Roiback’s extensive feature set. The lack of transparent pricing for ETRAVELMARKETING makes Roiback the easier choice to evaluate financially.
Hotels that might consider ETRAVELMARKETING are likely those with minimal online booking needs or those seeking a simple marketing platform that may include some booking features. Small boutique hotels or properties exploring digital marketing to improve visibility could test it.
Not ideal if you need a reliable, full-featured booking engine, or your property relies heavily on direct online sales. Hotels requiring advanced booking functionalities or seamless integrations should look elsewhere.
Roiback is suited for hotels that want to boost direct bookings, reduce reliance on OTAs, and improve the guest booking experience. Its ideal users include:
Not ideal if your hotel has very limited online presence or prefers a basic booking solution without extensive customization or integrations.
The core difference is that Roiback offers a dedicated, feature-rich booking engine with proven results, while ETRAVELMARKETING appears to be an untested platform with no recent reviews or features. If your hotel’s priority is expanding direct sales, reducing costs, and leveraging a mature technology, Roiback’s extensive capabilities and recent hotel feedback make it the clear choice.
Choose Roiback if you need a reliable, well-supported, and integrated booking engine proven to grow direct bookings and streamline operations. If your hotel only requires basic marketing tools and can accept the risks of an unreviewed platform, then ETRAVELMARKETING might warrant further investigation—but it’s not recommended based on current data.
This comparison underscores that Roiback’s more recent reviews, higher ratings, and extensive features make it the better choice for most hotels seeking a booking engine that truly delivers.
预订引擎 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
| ETRAVELMARKETING |
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| Starting Price | — | From $500/mo |
根据 HTR 的产品数据库,ETRAVELMARKETING 和 Roiback | Booking Engine 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 | ETRAVELMARKETING |
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| 多房间和多费率计划预订 | ||
| 房间替换 | ||
| 特别优惠和折扣 | ||
| 移动优化/响应式 | ||
| 紧急信息 | ||
| 预订放弃重新获得 |
显示主要差异。这两款产品之间还有 24 项功能存在差异。
我们分析了 1 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"Partnering with Roiback has been a game-changer, as their innovative solutions and close support by our Direct Channel Specialist have empowered Jasmine City Group to reach new h..."
酒店从业者喜爱的方面
Roiback 的专业支持团队(包括客户经理和直接渠道专家)获得了高度赞誉。用户对他们的响应能力、专业知识和个性化咨询表示赞赏,这些都对实现业务目标起到了重要... Roiback 的专业支持团队(包括客户经理和直接渠道专家)获得了高度赞誉。用户对他们的响应能力、专业知识和个性化咨询表示赞赏,这些都对实现业务目标起到了重要作用。
Roiback 通过用户友好的预订引擎、创新的直销策略以及忠诚度计划和促销套餐等工具来提高直接预订量。酒店运营商报告称,在线销售量大幅增长,直接渠道可见度也有... Roiback 通过用户友好的预订引擎、创新的直销策略以及忠诚度计划和促销套餐等工具来提高直接预订量。酒店运营商报告称,在线销售量大幅增长,直接渠道可见度也有所提高。
关键反馈包括要求加快系统响应速度、减少重复和 404 错误等技术故障以及统一平台以简化流程。这些技术改进对于实现无缝用户体验至关重要。
酒店从业者提出异议的方面
该平台的用户友好型和直观预订引擎受到好评,并提到其流畅的多语言支持和易用性。然而,一些用户要求改进默认语言设置和界面设计,以提供更好的用户体验。
虽然该平台支持多种支付网关,但用户建议需要扩展支付选项,特别是整合更多的本地和国际网关,以避免连接问题。
独特功能
评分差异最大的方面
这取决于您的需求。ETRAVELMARKETING 和 Roiback | Booking Engine 共享许多核心 Booking Engine 功能,但各有独特的能力。ETRAVELMARKETING 提供 0 个经验证的集成合作伙伴,而 Roiback | Booking Engine 提供 27 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Roiback | Booking Engine 在易用性方面领先,评分为 4.5/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
ETRAVELMARKETING:否。Roiback | Booking Engine:否。 两款产品目前均不提供免费版。大多数 Booking Engine 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。ETRAVELMARKETING 的 HT Score 为 0,ROIBACK 的为 72。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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