项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
摘要
我们分析了 416 条经验证的酒店经营者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的酒店类型和优先事项:
Event Temple 表现出色 在 ease of use and customer support 方面 — 尤其适合 brand 类型的住宿设施 (5.0/5) ,拥有独特功能如 PCI Compliant Payments.
Infor 表现出色 ,拥有独特功能如 Seating Management and Meal Planning.
基于 HTR 上 416 条经验证的酒店经营者评价的并排评分。
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| 起始价格 | 起价 $400/月 | 联系销售 |
| 经验证的评价 | 413 | 3 |
在分析了 416 条经验证的评价后,Event Temple 用户最看重其 支持与入职, 工作流程和任务管理, 定制和模板,而 Infor 用户则强调 。点击任意主题查看评价者的反馈。
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支持与入职
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工作流程和任务管理
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定制和模板
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事件日记和日历视图
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PMS集成与房间块同步
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报告与分析
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账单、发票和支付
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各产品在不同酒店规模、类型和区域的 活动管理软件 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #2 44 条评价 | #6 2 条评价 |
| 中型(25-74 间客房) ▾ | #1 247 条评价 | #8 1 条评价 |
| 大型(75-199 间客房) ▾ | #1 37 条评价 | — |
| 超大型(200+ 间客房) ▾ | #1 29 条评价 | — |
按酒店类型
| 细分市场 |
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| 精品酒店 ▾ | #1 179 条评价 | — |
| 豪华酒店 ▾ | #1 107 条评价 | — |
| 品牌/连锁酒店 ▾ | #1 160 条评价 | #9 1 条评价 |
| 长住酒店 ▾ | #1 30 条评价 | — |
按区域
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| 北美 ▾ | #2 197 条评价 | #7 1 条评价 |
| 欧洲 ▾ | #1 139 条评价 | #7 2 条评价 |
| 亚太 | #1 4 条评价 | — |
Choosing between Event Temple by Event Temple and Infor Sales & Catering by Infor hinges on your hotel’s specific needs and priorities. Both aim to streamline event management, but Event Temple excels in user satisfaction, recent reviews, and comprehensive features tailored for hotels. Infor, with its extensive integrations and broader industry scope, offers a different suite of capabilities. Your decision should reflect which product aligns more with your hotel’s operations and growth plans.
Event Temple’s high review count (309 reviews) and top ratings across ease of use, support, and recent feedback make it the more reliable choice today. Infor’s limited review data and less favorable recent ratings suggest it might be less suited for hotels seeking proven, user-centric solutions.
Event Temple and Infor target similar markets, but their core strengths diverge. Event Temple provides an intuitive, highly rated platform specifically designed for hotel event sales and management, emphasizing CRM, ease of use, and quick onboarding. Infor offers a broader, enterprise-level event management system with extensive integrations, suitable for larger venues or organizations with complex needs.
Event Temple’s recent reviews highlight its user-friendliness, customizable templates, and strong customer support, making it ideal for hotels that prioritize simplicity and quick implementation. In contrast, Infor’s larger integration network and extensive customization options may appeal to hotels with complex or multi-system operations, but its lower recent review ratings cast doubt on its current usability.
Which product is better suited for your hotel’s operational complexity and user experience expectations?
If your hotel needs a straightforward, highly-rated event management platform that’s easy to learn and implement, go with Event Temple. It’s particularly well-suited if your team values quick onboarding, strong support, and features like customizable documents, e-signatures, and PCI-compliant payments—highlighted as unique in its feature set.
Choose Infor if your hotel relies heavily on extensive system integrations, advanced reporting, and complex workflows that benefit from a broad partner network. However, be aware that its limited recent reviews and lower support scores may hinder smooth adoption and day-to-day operations for smaller or mid-sized hotels.
Event Temple’s average ease of use score of 4.83/5 and 43 recent reviews point to a highly intuitive and user-friendly platform. Users frequently mention how easy it is for staff to learn and navigate, reducing onboarding time significantly, with many citing positive support interactions as a key factor.
In contrast, Infor’s score of 3.67/5 from only 3 recent reviews indicates a less intuitive experience, with users describing setup and training as “disastrous” and support as slow and inconsistent. Ease of use is crucial for hotel teams, and Event Temple’s superior ratings suggest it will require less training and provide fewer frustrations.
Edge: Event Temple.
Event Temple offers 6 shared features with Infor, but it also provides 4 exclusive functionalities: eSignatures, PCI-compliant payments, customizable BEO, proposal, and contract documents, and lead forms. These cater specifically to hotel event teams, streamlining sales and operational workflows.
Meanwhile, Infor has 2 unique features: seating management and meal planning—useful for larger or specialized venues. However, its limited feature set compared to Event Temple’s targeted hospitality tools makes Event Temple the more comprehensive choice for hotels looking to automate and customize their event processes.
Edge: Event Temple.
Event Temple’s support rating of 4.87/5 from 309 recent reviews stands out, with users praising timely, helpful, and friendly assistance. Many reviews highlight how support staff promptly resolve issues, boosting confidence in ongoing operations.
Infor’s support score of 3.33/5 over just 3 reviews indicates inconsistent assistance, with users describing long response times and difficulty reaching knowledgeable staff. For hotels, reliable, quick support can significantly impact daily operations, making Event Temple the clear preference.
Edge: Event Temple.
Event Temple offers 17 verified integrations, including industry-standard partners like Mews, Stripe, RMS, and Cloudbeds, plus unique integrations with RoomRaccoon and Stayntouch. Its focus on hospitality-specific tools makes it easier to connect with your existing systems.
In contrast, Infor boasts 113 verified integrations, including broad enterprise systems like Oracle and Trevo. While more extensive, many integrations may be unnecessary for smaller or mid-sized hotels, and its lower review scores suggest potential challenges in implementing or maintaining these connections.
Edge: Event Temple.
With 283 reviews in the last six months, Event Temple’s average rating of 4.97/5 is significantly higher than Infor’s 5/5 from only 3 recent reviews. Hotelier feedback overwhelmingly favors Event Temple, especially in ease of use, support, and overall satisfaction, across various hotel segments.
Infor’s limited recent feedback and lower support ratings mean it’s less favored among hoteliers who actively review software. Hotels seeking proven, high-rated solutions should prioritize Event Temple for its sustained positive reputation.
Edge: Event Temple.
Event Temple charges a straightforward $400 monthly fee without a freemium or trial option, offering transparency. Pricing for Infor is not publicly available, but given its enterprise-level positioning, its costs are likely significantly higher and customized per client.
Your hotel should consider whether the value of the features, ease of use, and support justifies the cost. Event Temple’s transparent pricing and high reviews make it a more predictable investment for most hotels.
Not ideal if you require extensive system integrations beyond hospitality tools or complex enterprise workflows.
Not ideal if your hotel values ease of use, quick support, or has a smaller team that needs to get up to speed fast.
Event Temple and Infor serve different hotel segments and operational needs. Event Temple’s ease of use, support, and specialized features make it the more suitable choice for most hotels today, especially those valuing fast deployment and high user satisfaction.
Choose Event Temple if your hotel needs a reliable, easy-to-learn platform with recent positive reviews and dedicated hospitality features. Opt for Infor if you operate a large, complex venue with a broad array of integrations and are prepared for a steeper learning curve and higher costs.
For most hoteliers, Event Temple’s proven track record, recent reviews, and targeted features make it the clear winner. Infor remains a viable option for very large or enterprise-level venues with specific needs that justify its broader system scope and higher investment.
活动管理软件 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的酒店规模申请定制报价。
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| 起始价格 | 起价 $400/月 | — |
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
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勘探和潜在客户
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查询管理
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提案管理
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| 可定制的 BEO、提案和合同文件 | ||
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工作流程自动化
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合同与批准
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沟通与协作
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支付与合规
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与会者管理
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活动策划
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我们分析了 6 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Whenever we encounter an issue or require assistance, they're just a click away, ready to provide prompt and effective solutions."
该目标暂无已发布的案例研究。
"The number one thing our team appreciates about Event Temple is the consistency it brings across our entire brand. With 19 different properties utilizing the platform, everyone can..."
该目标暂无已发布的案例研究。
酒店经营者喜爱的方面
评论反复称赞 Event Temple 反应迅速、知识丰富的支持团队和强大的入职/培训。用户表示快速帮助缩短了实施时间,并使系统更易于采用,尤其是对新员工或多酒店团... 评论反复称赞 Event Temple 反应迅速、知识丰富的支持团队和强大的入职/培训。用户表示快速帮助缩短了实施时间,并使系统更易于采用,尤其是对新员工或多酒店团队。
用户经常提到任务、提醒、时间线和工作流程自动化是 Event Temple 改善团队组织和责任感的关键原因。有些用户希望有更丰富的任务分配、更好的角色处理或更少的重... 用户经常提到任务、提醒、时间线和工作流程自动化是 Event Temple 改善团队组织和责任感的关键原因。有些用户希望有更丰富的任务分配、更好的角色处理或更少的重复记录,但总体而言,它被视为提高效率的主要驱动力。
一个主要优势是能够定制文档、模板、工作流程、字段和品牌,以适应酒店的运营流程。用户欣赏可以为不同的酒店和团队量身定制的程度,尽管一些用户希望在表单、模... 一个主要优势是能够定制文档、模板、工作流程、字段和品牌,以适应酒店的运营流程。用户欣赏可以为不同的酒店和团队量身定制的程度,尽管一些用户希望在表单、模板和套餐设置方面拥有更大的灵活性。
酒店经营者提出异议的方面
许多评论集中在与PMS平台的集成,如Mews、Opera、Stayntouch和Cloudbeds,特别是关于房间块、预订和避免重复录入。虽然用户在正常工作时可以看到实时节省,但集... 许多评论集中在与PMS平台的集成,如Mews、Opera、Stayntouch和Cloudbeds,特别是关于房间块、预订和避免重复录入。虽然用户在正常工作时可以看到实时节省,但集成差距、同步冻结、单向数据流和缺失的房价/房型逻辑是最常见的烦恼。
报告因提供对预订、生产力、销售管道和收入的可见性而受到重视,但它也是最常需要改进的领域之一。用户希望拥有更灵活的筛选器、更好的Excel导出、定制报告构建... 报告因提供对预订、生产力、销售管道和收入的可见性而受到重视,但它也是最常需要改进的领域之一。用户希望拥有更灵活的筛选器、更好的Excel导出、定制报告构建,以及更强的多货币或入住率报告。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Event Temple 和 Infor Sales & Catering 共享许多核心 Event Management Software 功能,但各有独特的能力。Event Temple 提供 19 个经验证的集成合作伙伴,而 Infor Sales & Catering 提供 112 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速上手。Event Temple 在易用性方面领先,评分为 4.8/5 对比 3.7/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。
Event Temple:否。Infor Sales & Catering:否。 两款产品目前均不提供免费版。大多数 Event Management Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。Event Temple 的 HT Score 为 100,Infor 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐