The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 210 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
eviivo 表现出色 在 customer support 方面 — 尤其适合 Vacation Rentals & Villas 类型的物业 (0.0/5) ,拥有独特功能如 Revenue management module and Mobile App.
Host Hotel Systems 表现出色 ,拥有独特功能如 On premise and Lobby Kiosk.
基于 HTR 上 210 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $700/mo | Contact sales |
| 经验证的评价 | 208 | 2 |
在分析了 210 条经验证的评价后,eviivo 用户最看重其 响应式客户支持, 入职专业知识, 技术效率,而 Host Hotel Systems 用户则强调 。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #15 54 条评价 | — |
| 中型(25-74 间客房) ▾ | #23 23 条评价 | — |
| 大型(75-199 间客房) ▾ | #20 8 条评价 | — |
| 超大型(200+ 间客房) | #18 2 条评价 | — |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #19 41 条评价 | — |
| 豪华酒店 ▾ | #16 38 条评价 | — |
| 品牌/连锁酒店 ▾ | #19 21 条评价 | — |
| 长住酒店 ▾ | #10 18 条评价 | — |
按区域
| 细分市场 |
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| 北美 ▾ | #15 39 条评价 | — |
| 欧洲 ▾ | #6 142 条评价 | — |
| 亚太 | #33 2 条评价 | — |
| 中东 | #29 1 条评价 | #30 1 条评价 |
Choosing the right property management system (PMS) for your hotel involves understanding the strengths and weaknesses of each option. eviivo Suite™ by eviivo offers a well-rounded, globally trusted platform with extensive integrations and a large user base, especially among independent hotels and vacation rentals. In contrast, Host Hotel Systems focuses on hotel operations, guest data management, and detailed analytics, but suffers from a very limited review footprint. This difference in market presence and user feedback should heavily influence your choice.
Both systems aim to improve operational efficiency, but they diverge in scope and maturity. eviivo’s platform appears more comprehensive and user-friendly, especially given its higher review count and recent positive feedback. Is your hotel looking for a mature, widely adopted system with a broad feature set? Or do you require a more specialized tool that emphasizes data and guest information management? Let’s explore that in detail.
eviivo Suite™ is a cloud-based platform supporting diverse accommodation types, from boutique hotels to vacation rentals, with over 28,000 properties globally. It offers robust integrations with major OTAs, a channel manager, revenue management, a booking engine, and a guest communication module, making it suitable for multi-property portfolios. Its recent reviews, including 20 in the last six months, highlight high satisfaction and a 95% likelihood to recommend.
Host Hotel Systems, on the other hand, primarily targets hotel operations with features like guest data management and reservation enforcement. However, with only 2 reviews, and most focusing on a single shared testimonial praising its power and ease, its real-world adoption and user satisfaction remain uncertain. Its limited customer feedback suggests it’s less proven in the field. Are you comfortable choosing a product with a small, less recent review history? Or do you prefer a platform with proven, recent user satisfaction?
In conclusion, eviivo is more tested and better documented in recent user feedback, making it the safer choice for most hotels seeking operational reliability.
For hotels needing a versatile, easy-to-use PMS that covers reservations, distribution, guest communication, and integrations, eviivo is the clear winner. Its broad feature set, extensive integrations, and robust support are ideal for independent hotels, vacation rentals, and multi-property portfolios.
If your hotel prioritizes detailed guest data management, reservation enforcement, and analytics—especially if you’re a hotel chain or a property with complex guest history needs—Host Hotel Systems could appeal. However, given the lack of recent reviews and limited customer feedback, its proven effectiveness remains uncertain.
For most hoteliers looking for a reliable, full-service property management platform, eviivo’s extensive adoption and recent positive user experiences make it the better choice. Host Hotel Systems may be suitable for niche needs, but the limited information and reviews suggest it’s less proven at scale.
eviivo Suite™ boasts a user rating of 4.43/5, with detailed reviews praising its intuitive interface, onboarding support, and mobile app. Customers frequently mention how easy it is to manage bookings, communicate with guests, and handle daily operations, supported by a strong onboarding process averaging 4.38/5.
Host Hotel Systems scores slightly higher at 4.5/5, with reviews emphasizing its straightforward, fast response, and ease of access. However, the limited feedback and lack of detailed testimonials make it harder to gauge real-world usability, especially for less tech-savvy staff.
Edge: eviivo. Its larger, more recent review base and detailed feedback underscore its user-friendliness and proven onboarding process.
eviivo offers 41 shared features plus 10 exclusive ones, including a channel manager, revenue management module, booking engine, guest communication tools, and a dedicated mobile app. Its integrations with major OTAs and third-party services like TripAdvisor and Airbnb add to its versatility.
Host Hotel Systems provides 41 shared features but only 6 unique ones, such as an ID scanner, lobby kiosk, and rules-based room assignments. While these are valuable for specific hotel operations, they are less comprehensive overall.
Considering the feature count and variety, eviivo’s broader and more diverse set of functionalities gives it a clear edge for hotels seeking an all-in-one solution.
Edge: eviivo, with its extensive, varied feature set supporting diverse operational needs.
eviivo’s support ratings are 4.42/5, with reviews highlighting prompt, helpful customer service and effective onboarding. Users frequently mention how support staff assist with maximizing the platform’s capabilities, especially during onboarding.
Host Hotel Systems’ support ratings are at 4/5, with reviews praising its responsiveness and helpfulness, but the limited number of reviews makes it difficult to assess consistency. There are no recent or detailed testimonials to verify ongoing support quality.
Edge: eviivo. Its larger volume of recent reviews and specific praise for support make it the more trustworthy provider.
eviivo boasts 32 verified partner integrations, including major OTAs, payment processors, and revenue tools like PriceLabs and TripAdvisor. Shared integrations include popular channels such as Expedia, Booking.com, and Stripe.
Host Hotel Systems has 44 verified partners, with a focus on analytics, revenue, and guest experience tools like TrustYou, SiteMinder, and Revinate. However, the smaller user base and limited recent reviews mean its integration ecosystem is less proven.
Considering the number and maturity of integrations, eviivo’s extensive network and proven reliability give it an advantage.
Edge: eviivo, with its larger, more established integration footprint.
eviivo’s recent reviews—20 in the last six months—are overwhelmingly positive, with a 95% likelihood to recommend and an overall rating of 0.93/5 (which translates to high satisfaction). Users praise its ease of use, automation, and support, especially among independent hotels and vacation rentals.
Host Hotel Systems has only 2 reviews, both nearly identical, praising its power and ease but lacking recent or diverse feedback. The absence of more reviews prevents meaningful comparison.
Based on current data, eviivo is clearly the higher-rated platform among hoteliers.
Edge: eviivo, with its large, recent, and positive review base.
eviivo’s pricing starts at a flat fee of $700 monthly, with no free trial, freemium, or per-room charges. Its transparent pricing reflects its all-in-one service.
Host Hotel Systems does not publicly disclose pricing details, which suggests a customized quote approach. Without specific figures, hotel decision-makers should seek detailed quotes to evaluate value.
Given the transparency and clarity of eviivo’s price, it is easier for hotels to budget and compare.
eviivo’s broad feature set and proven track record suit hotels looking for a comprehensive, easy-to-implement solution.
Host Hotel Systems appears suitable for hotels with complex data needs and specific hardware integration requirements.
eviivo offers a mature, widely adopted platform with a strong track record of recent positive reviews, extensive integrations, and a comprehensive feature set. It’s best suited for independent hotels, vacation rentals, and multi-property operators who value ease of use and proven reliability.
Host Hotel Systems emphasizes detailed guest data management and operational control, but its limited reviews and unclear market presence make it riskier for most hoteliers. It may serve niche needs but lacks the recent validation needed for a confident purchase.
If your hotel needs a flexible, well-supported PMS with a broad ecosystem, eviivo is the clear choice. For properties with specialized requirements and a focus on guest data, consider Host Hotel Systems, but proceed cautiously given limited recent feedback.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $700/mo | — |
根据 HTR 的产品数据库,eviivo Suite™ PMS 和 Host Hotel Systems 共享 41 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 在前提 | ||
| 基于规则的房间分配 | ||
| 大堂售货亭 | ||
| 收益管理模块 | ||
| 水疗和健康模块 | ||
| 移动应用 | ||
| 综合 CRS | ||
| 访客通信(短信) | ||
| 身份证扫描和注册预填 | ||
| 集成身份证和护照扫描仪 | ||
| 预订引擎 | ||
| 频道管理员 |
显示主要差异。这两款产品之间还有 4 项功能存在差异。
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
该目标暂无已发布的案例研究。
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而... Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而提升了整体用户体验。
该平台在入职流程中提供专业知识,帮助酒店无缝集成系统。该指导确保信息集成的一致性和PMS功能的最佳利用,从而提高物业管理效率。
Eviivo 因其高效的技术而备受认可,它使用户能够更快、更少地完成任务。这减少了停机时间并改善了运营工作流程,确保了酒店管理的流畅体验。
酒店从业者提出异议的方面
一些用户建议进行改进,特别是扩展移动应用程序开发等功能以及更具体的日常使用技巧,以进一步优化业务运营并利用平台的功能。
虽然用户总体上感到满意,但仍要求提供更多定制选项,包括网络和移动应用程序增强功能,以进一步满足特定的运营需求并提供额外的价值。
排名更高的方面
独特功能
独特功能
评分差异最大的方面
这取决于您的需求。eviivo Suite™ PMS 和 Host Hotel Systems 共享许多核心 Property Management Systems 功能,但各有独特的能力。eviivo Suite™ PMS 提供 32 个经验证的集成合作伙伴,而 Host Hotel Systems 提供 44 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。eviivo Suite™ PMS 在易用性方面领先,评分为 4.5/5 对比 4.5/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
eviivo Suite™ PMS:否。Host Hotel Systems:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。eviivo 的 HT Score 为 87,Host Hotel Systems 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问