The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 208 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
eviivo 表现出色 在 ease of use and customer support 方面 — 尤其适合 Vacation Rentals & Villas 类型的物业 (0.0/5) ,拥有独特功能如 Revenue management module and Payment processing.
Prologic First 表现出色 ,拥有独特功能如 Lobby Kiosk.
基于 HTR 上 208 条经验证的酒店从业者评价的并排评分。
| HTScore |
|
|
| 推荐可能性 |
|
|
| 易用性 |
|
|
| 客户支持 |
|
|
| 性价比 |
|
|
| 起始价格 | From $700/mo | From $1,400/mo |
| 经验证的评价 | 208 | 0 |
在分析了 208 条经验证的评价后,eviivo 用户最看重其 响应式客户支持, 入职专业知识, 技术效率,而 Prologic First 用户则强调 。点击任意主题查看评价者的反馈。
|
|
|
|---|---|
| 优点 | |
|
+
响应式客户支持
▾
|
|
|
+
入职专业知识
▾
|
|
|
+
技术效率
▾
|
|
|
+
预订和预约效率
▾
|
|
| 缺点 | |
|
−
改进建议
▾
|
|
|
−
定制和功能开发
▾
|
|
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | #15 54 条评价 | — |
| 中型(25-74 间客房) ▾ | #23 23 条评价 | — |
| 大型(75-199 间客房) ▾ | #20 8 条评价 | — |
| 超大型(200+ 间客房) | #18 2 条评价 | — |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #19 41 条评价 | — |
| 豪华酒店 ▾ | #16 38 条评价 | — |
| 品牌/连锁酒店 ▾ | #19 21 条评价 | — |
| 长住酒店 ▾ | #10 18 条评价 | — |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 ▾ | #15 39 条评价 | — |
| 欧洲 ▾ | #6 142 条评价 | — |
| 亚太 | #33 2 条评价 | — |
| 中东 | #29 1 条评价 | — |
Choosing the right property management system (PMS) can significantly impact your hotel's operations and guest experience. Both eviivo Suite™ by eviivo and Prologic First aim to streamline management tasks, but they diverge sharply in market presence, reviews, and feature offerings. Given the extensive recent feedback and higher review count, eviivo offers more reliable insights into real-world performance. Are you ready to see which platform aligns better with your needs?
eviivo Suite™ is a widely adopted cloud-based PMS primarily serving independent hotels, B&Bs, and vacation rentals across Europe and North America. It boasts a robust collection of over 28 shared features, including channel management and revenue modules, with 23 features exclusive to its platform, such as integrated payment processing and mobile app support.
Prologic First, on the other hand, markets itself as an enterprise-oriented solution emphasizing systems integration and cost-effectiveness. Despite its focus on larger resorts and attractions, it lacks verified partner integrations or recent customer reviews, raising questions about its real-world reliability. Which of these platforms truly delivers measurable benefits for your property?
Your choice hinges on your property type and operational scale. If your hotel or property portfolio needs a proven, easy-to-adopt system with comprehensive online booking, channel management, and guest communication features, eviivo is the clear winner. Its user-friendly interface and extensive support make it ideal for small to medium properties seeking growth and simplicity.
Conversely, if your hotel operates at a large scale, such as resorts or attractions requiring deep system integrations and customized software solutions, Prologic First might appeal—though the lack of recent reviews makes this uncertain. For most hoteliers seeking reliable, well-supported PMS, eviivo’s recent user feedback makes it the safer pick.
eviivo Suite™ scores highly for ease of use, with a 4.43/5 rating based on 191 recent reviews. Users describe its interface as intuitive, with onboarding support and mobile app functionality that simplifies daily management, especially for small to medium-sized properties. Reviewers consistently highlight quick setup and minimal training time.
Prologic First, lacking any recent reviews, provides no concrete usability data. Its complex-sounding feature set suggests a steeper learning curve and less focus on user experience. Users of eviivo frequently mention how ease of use saves them time and reduces errors, giving it a decisive edge here.
Edge: eviivo Suite™
eviivo offers a broad suite of features, totaling 28 shared tools with 23 exclusive to its platform, including channel management, revenue management, payment processing, guest app, and mobile check-in. It also provides advanced tools like drag-and-drop tapecharts and integrated CRS, supporting multi-lingual and mobile operations.
Prologic First, by comparison, only offers three features unique to its platform, such as ID & passport scanning and lobby kiosks. It lacks vital integrations like channel management and revenue modules, limiting its appeal for properties seeking comprehensive management. The extensive feature set of eviivo clearly positions it as the more capable platform for most hotels.
Edge: eviivo Suite™
eviivo’s customer support scores a notable 4.42/5, with reviews praising its responsiveness and onboarding assistance. Users report support staff like Xavier and Joseph being helpful during setup and troubleshooting, significantly reducing downtime.
Prologic First offers no recent support ratings or reviews, making it impossible to evaluate its support quality. Without recent customer feedback or testimonials, eviivo’s strong support reputation provides better confidence for your team.
Edge: eviivo Suite™
eviivo integrates with 32 verified partners, including major OTAs like Expedia, Booking.com, Airbnb, and Google Hotel Ads. These integrations facilitate real-time synchronization of rates, availability, and reservations, broadening your reach and simplifying distribution management.
Prologic First has no verified or recent integration data, which raises concerns about its connectivity to critical booking channels and systems. For hotels relying on online distribution, eviivo’s proven integrations are a decisive advantage.
Edge: eviivo Suite™
eviivo’s recent reviews reflect a high level of satisfaction, with a 95% likelihood to recommend, and an overall score of 87 out of 100. Hotels across segments like vacation rentals and B&Bs praise its ease of use, customer support, and operational efficiency.
In contrast, Prologic First has no recent reviews or ratings available, providing no recent indication of hotel satisfaction. For properties seeking a trusted, reviewed solution, eviivo’s proven track record makes it the superior choice.
Edge: eviivo Suite™
eviivo’s base price is $700 per month, with no freemium or trial options reported. Its pricing structure suggests a straightforward, predictable investment for small to medium properties.
Prologic First charges $1,400 per month, which is higher, but lacks details on additional costs or trial options. With no recent customer feedback, it’s difficult to evaluate whether its higher price delivers proportional value. Typically, eviivo offers a more cost-effective solution considering its extensive features and recent support ratings.
Hotels that:
Not ideal if:
Hotels that:
Not ideal if:
eviivo Suite™ is a well-established, highly reviewed PMS tailored for small to medium properties seeking reliable online booking, guest communication, and channel management. Its extensive feature set, recent positive reviews, and high customer satisfaction make it the clear choice for most hoteliers.
Prologic First offers a larger, enterprise-focused system with deep system integration capabilities but lacks recent reviews, support ratings, or verified integrations. It may suit large resorts or attractions with bespoke needs, but for typical hotels, eviivo’s proven performance and support are more beneficial.
If your hotel values ease of use, strong support, and a proven track record, go with eviivo Suite™. If you operate a large-scale operation requiring custom integrations and are willing to accept the risk of less recent feedback, Prologic First might be worth exploring.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
|
|
|
|
|---|---|---|
| Starting Price | From $700/mo | From $1,400/mo |
根据 HTR 的产品数据库,eviivo Suite™ PMS 和 Prologic First 共享 28 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 |
|
|
|---|---|---|
| 交付过程 | ||
| 大堂售货亭 | ||
| 收益管理模块 | ||
| 组功能 | ||
| 自定义费率 | ||
| 身份证扫描和注册预填 | ||
| 辅助收入跟踪 | ||
| 集成身份证和护照扫描仪 | ||
| 频道管理员 |
显示主要差异。这两款产品之间还有 14 项功能存在差异。
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
该目标暂无已发布的案例研究。
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而... Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而提升了整体用户体验。
该平台在入职流程中提供专业知识,帮助酒店无缝集成系统。该指导确保信息集成的一致性和PMS功能的最佳利用,从而提高物业管理效率。
Eviivo 因其高效的技术而备受认可,它使用户能够更快、更少地完成任务。这减少了停机时间并改善了运营工作流程,确保了酒店管理的流畅体验。
酒店从业者提出异议的方面
一些用户建议进行改进,特别是扩展移动应用程序开发等功能以及更具体的日常使用技巧,以进一步优化业务运营并利用平台的功能。
虽然用户总体上感到满意,但仍要求提供更多定制选项,包括网络和移动应用程序增强功能,以进一步满足特定的运营需求并提供额外的价值。
独特功能
评分差异最大的方面
这取决于您的需求。eviivo Suite™ PMS 和 Prologic First 共享许多核心 Property Management Systems 功能,但各有独特的能力。eviivo Suite™ PMS 提供 32 个经验证的集成合作伙伴,而 Prologic First 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。eviivo Suite™ PMS 在易用性方面领先,评分为 4.5/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
eviivo Suite™ PMS:否。Prologic First:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。eviivo 的 HT Score 为 86,Prologic First 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问