The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 208 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
eviivo 表现出色 在 ease of use and customer support 方面 — 尤其适合 Vacation Rentals & Villas 类型的物业 (0.0/5) ,拥有独特功能如 Revenue management module and Payment processing.
Timon Hotel 表现出色 .
基于 HTR 上 208 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $700/mo | From $400/mo |
| 经验证的评价 | 208 | 0 |
在分析了 208 条经验证的评价后,eviivo 用户最看重其 customer support and onboarding, 易于使用和日常操作, 报告和分析,而 Timon Hotel 用户则强调 。点击任意主题查看评价者的反馈。
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Customer support and onboarding
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易于使用和日常操作
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报告和分析
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多物业集中管理
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界面、自定义和移动/访问限制
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定价、费率方案和年度费率变动
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发票和账单工作流程
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | #15 54 条评价 | — |
| 中型(25-74 间客房) ▾ | #23 23 条评价 | — |
| 大型(75-199 间客房) ▾ | #20 8 条评价 | — |
| 超大型(200+ 间客房) | #18 2 条评价 | — |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #19 41 条评价 | — |
| 豪华酒店 ▾ | #16 38 条评价 | — |
| 品牌/连锁酒店 ▾ | #19 21 条评价 | — |
| 长住酒店 ▾ | #10 18 条评价 | — |
按区域
| 细分市场 |
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| 北美 ▾ | #15 39 条评价 | — |
| 欧洲 ▾ | #6 142 条评价 | — |
| 亚太 | #33 2 条评价 | — |
| 中东 | #29 1 条评价 | — |
Choosing the right property management system (PMS) can transform your hotel's operations, guest experience, and revenue. eviivo Suite™ stands out as a widely reviewed, trusted platform, especially for independent hotels and vacation rentals, while Timon Hotel claims to offer an all-in-one solution with a focus on strategic hotel management. Since eviivo has more recent reviews and a higher user rating, it currently leads the pack. But which platform truly suits your hotel's unique needs?
Both eviivo Suite™ and Timon Hotel aim to streamline hotel management, but their approaches differ significantly. eviivo is a comprehensive, cloud-based PMS that emphasizes ease of booking, guest communication, and channel integration, with a proven track record in diverse markets. Timon Hotel presents itself as a more configurable, intelligent platform designed for strategic decision-making and operational efficiency, especially for larger chains or hotels seeking detailed analytics. Does your hotel prioritize an intuitive booking experience or strategic operational insights?
eviivo boasts a higher review count (191 reviews in the last six months with a 95% recommendation rate) and a notably better overall rating (0.93/5 overall, 87 on the HT-R Score), making it the more established choice. Timon Hotel, with zero recent reviews and a 0/5 rating, shows limited market presence and user feedback, raising questions about its current viability. Are you willing to trust a newer, less-reviewed solution, or does proven user satisfaction guide your decision?
If your hotel needs a straightforward, easy-to-use PMS that integrates with major OTAs and channel managers, eviivo is the clear pick. Its user-friendly interface, strong onboarding support, and extensive third-party integrations make it ideal for independent hotels, B&Bs, and vacation rentals aiming to streamline reservations and guest communication.
Conversely, if your hotel is part of a chain or requires a highly customizable platform focused on strategic insights, operational analytics, and automation, Timon Hotel might appeal. However, given its lack of recent reviews and absence of detailed feature data, eviivo's proven track record makes it the safer, more reliable choice today.
In summary, for most hotels seeking a tested, highly-rated PMS with comprehensive features, eviivo should be your primary consideration. Timon Hotel may appeal to larger chains with specific needs, but its market presence remains unverified.
eviivo’s ease of use is well-documented, with a 4.43/5 rating based on user reviews highlighting its intuitive interface and straightforward onboarding process. Its mobile app and cloud-based design enable your team to manage operations on the go, with 20 recent reviews praising its simplicity and responsiveness.
Timon Hotel, with no recent reviews or user ratings available, offers little insight into its user experience. Its claim of configurability suggests flexibility, but without user feedback, it's unclear how accessible or friendly it truly is.
Edge: eviivo.
eviivo offers an extensive suite of over 40 features exclusive to its platform, including a channel manager, revenue management, integrated payment processing, booking engine, guest messaging, online check-in/out, group functionality, and mobile app. These capabilities enable your team to automate tasks, improve guest engagement, and optimize revenue with ease.
Timon Hotel provides 11 shared features but lacks additional functionalities beyond basic management tasks, with no unique features listed. Its limited feature set suggests it may not support the advanced automation or integrations many hotels now expect.
Edge: eviivo.
eviivo’s support scores are notable, with a 4.42/5 rating backed by positive reviews praising their responsiveness and onboarding assistance. Clients like the Hotel Garni Seestern and Hotel zum Landsberger Hof highlight how support teams helped them digitize operations and increase efficiency.
Timon Hotel, with no available support ratings or recent reviews, leaves its customer service reputation unverified. Without user feedback, it's impossible to gauge how effectively it assists hotels in onboarding or troubleshooting.
Edge: eviivo.
eviivo boasts 32 verified integrations with major OTAs, channel managers, payment processors, and other hotel tech solutions, including experience hotel, TripAdvisor, and Hotelchamp. This broad connectivity facilitates seamless distribution and operational automation.
Timon Hotel offers only 11 verified partners—mainly local or regional solutions, with no mention of major OTAs or global integrations. Its limited partner network restricts its ability to connect with critical industry tools.
Edge: eviivo.
eviivo’s recent reviews reflect a high satisfaction rate, with a 95% likelihood to recommend among users, especially in vacation rentals and independent hotels. Hotels like Hotel Garni Seestern and Panda Sanctuaries praise its ease of use, automation, and support, often citing operational time savings and revenue growth.
Timon Hotel, lacking recent reviews, cannot be reliably rated by hoteliers. Its absence of feedback and zero overall rating suggest limited or no active user base to provide meaningful scores.
Edge: eviivo.
eviivo’s pricing begins at $700 per month, with no freemium or trial options listed. Its higher price point reflects its extensive feature set and integrations.
Timon Hotel’s pricing is listed at $400 per month, but details about included features or trial options are unavailable. Its lower price could appeal to smaller hotels, but the lack of information makes value comparison difficult.
Both products offer no trial periods, so assessing ROI depends on your specific needs and budget.
Not ideal if:
Not ideal if:
The core difference lies in proven performance versus potential flexibility. eviivo’s extensive reviews, features, and integrations make it a reliable choice for most hoteliers. Timon Hotel, despite its focus on strategic management, lacks recent market validation, making it a riskier option today.
If your hotel needs a user-friendly, feature-rich platform with strong support and proven results, go with eviivo. Its high review count and recent positive feedback confirm its effectiveness and reliability.
Choose Timon Hotel only if your hotel is part of a large chain seeking advanced analytics and can manage the uncertainty of limited recent feedback. For most independent and mid-sized hotels, eviivo remains the clear, safer choice.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $700/mo | From $400/mo |
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
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会计与金融
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| 直接计费 | ||
| RevPaR 和 ADR 报告 | ||
| 多币种 | ||
| 交易电子邮件(预订、作品集等) | ||
| 自动夜间审计 | ||
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营销与电子商务
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| 访客通信(短信) | ||
| 原生电子邮件营销 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 预订引擎 | ||
| 交易电子邮件(预订、作品集等) | ||
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管理和配置
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| 集中的用户和角色管理 | ||
| 多种语言 | ||
| 基于云 | ||
| 在前提 | ||
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用户管理
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| 访客通信(短信) | ||
| 客人资料 | ||
| 集中消息传递 | ||
| 交易电子邮件(预订、作品集等) | ||
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前台
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| 移动设备笔记和任务(语音转文本) | ||
| 移动应用 | ||
| 自动夜间审计 | ||
| 日历视图 | ||
| 多种语言 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 客人资料 | ||
| 平板电脑/自助服务终端值机 | ||
| 付款请求 | ||
| 集中消息传递 | ||
| 自动空间优化 | ||
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群组管理
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| 组功能 | ||
| 自动空间优化 | ||
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宾客体验
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| 集成身份证和护照扫描仪 | ||
| 数字注册 | ||
| 访客应用 | ||
| 网上值机 | ||
| 在线结帐 | ||
| 来宾消息 | ||
| 交易电子邮件(预订、作品集等) | ||
| 身份证扫描和注册预填 | ||
| 大堂售货亭 | ||
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家政
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| 管家模块 | ||
| 家政移动应用程序 | ||
| 实时状态更新 | ||
| 自动分配 | ||
| 实时报告 | ||
| 轮班计划 | ||
| 员工信息 | ||
| 在线结帐 | ||
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付款
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| 集成支付终端和读卡器 | ||
| 直接计费 | ||
| 多币种 | ||
| 交付过程 | ||
| 付款请求 | ||
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预订管理
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| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、作品集等) | ||
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收入管理
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| RevPaR 和 ADR 报告 | ||
| 自定义费率 | ||
| 辅助收入跟踪 | ||
| 收益管理模块 | ||
| 基本定价 | ||
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税务与合规
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| 符合 PCI 标准 | ||
| 符合 GDPR | ||
| SOC2 投诉 | ||
| 税务配置 | ||
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支持与培训
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| 在线 24/7 支持 | ||
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食品与饮料
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温泉
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我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
该目标暂无已发布的案例研究。
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Reviews overwhelmingly praise eviivo's support, onboarding, and training teams for being responsive, knowledgeable, and proactive. Many users say this... Reviews overwhelmingly praise eviivo's support, onboarding, and training teams for being responsive, knowledgeable, and proactive. Many users say this hands-on help made setup smooth, helped them configure the system correctly, and reduced the burden on internal staff.
许多评论者认为 eviivo 简单易用、直观便捷,非常适合日常物业管理。他们表示,eviivo 简化了预订处理、预订流程和物业设置等日常工作,从而减少了管理时间,使... 许多评论者认为 eviivo 简单易用、直观便捷,非常适合日常物业管理。他们表示,eviivo 简化了预订处理、预订流程和物业设置等日常工作,从而减少了管理时间,使运营更加顺畅。
报表功能是用户经常提及的话题,他们希望能够查看基本的统计数据、账单和收入相关信息。然而,一些用户评论要求提供更深入的报表分析、更完善的筛选功能以及更灵... 报表功能是用户经常提及的话题,他们希望能够查看基本的统计数据、账单和收入相关信息。然而,一些用户评论要求提供更深入的报表分析、更完善的筛选功能以及更灵活的组级分析,以辅助会计和运营决策。
酒店从业者提出异议的方面
不少用户希望增加自定义选项、提升界面美观度,并改善界面导航的灵活性。具体来说,他们希望加快登录速度、改进概览页面、增加自定义模板、增强网站自定义功能,... 不少用户希望增加自定义选项、提升界面美观度,并改善界面导航的灵活性。具体来说,他们希望加快登录速度、改进概览页面、增加自定义模板、增强网站自定义功能,并开发更完善的移动应用。
用户重视eviivo的费率规划功能,并指出该平台支持价格管理,但部分用户认为年度费率调整和规划/定价流程过于复杂。尤其是规模较小的运营商,他们更希望工作流程... 用户重视eviivo的费率规划功能,并指出该平台支持价格管理,但部分用户认为年度费率调整和规划/定价流程过于复杂。尤其是规模较小的运营商,他们更希望工作流程更简洁,减少不必要的选项。
独特功能
评分差异最大的方面
这取决于您的需求。eviivo Suite™ PMS 和 Timon Hotel 共享许多核心 Property Management Systems 功能,但各有独特的能力。eviivo Suite™ PMS 提供 34 个经验证的集成合作伙伴,而 Timon Hotel 提供 12 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。eviivo Suite™ PMS 在易用性方面领先,评分为 4.5/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
eviivo Suite™ PMS:否。Timon Hotel:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。eviivo 的 HT Score 为 87,Timon Hotel 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您的房产情况量身定制的推荐方案