The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | #15 54 条评价 | — |
| 中型(25-74 间客房) ▾ | #23 23 条评价 | — |
| 大型(75-199 间客房) ▾ | #20 8 条评价 | — |
| 超大型(200+ 间客房) | #18 2 条评价 | — |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #19 41 条评价 | — |
| 豪华酒店 ▾ | #16 38 条评价 | — |
| 品牌/连锁酒店 ▾ | #19 21 条评价 | — |
| 长住酒店 ▾ | #10 18 条评价 | — |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 ▾ | #15 39 条评价 | — |
| 欧洲 ▾ | #6 142 条评价 | — |
| 亚太 | #33 2 条评价 | — |
| 中东 | #29 1 条评价 | — |
Choosing between eviivo Suite™ PMS by eviivo and Tokeet depends heavily on your property profile, operational needs, and customer support expectations. Both systems aim to streamline property management, but eviivo’s extensive feature set and robust support make it the more comprehensive choice, especially for multi-property or diverse hospitality businesses. Tokeet offers automation for vacation rentals, but its limited reviews and regional presence make it less proven for larger or more complex operations.
Both products address core property management challenges, from reservations and channel distribution to guest communication. Yet, eviivo’s global presence, deeper integrations, and more recent, positive reviews position it as the more reliable option for hotels seeking substantial operational improvements. Are you ready to prioritize proven performance and extensive support?
eviivo Suite™ and Tokeet serve distinct segments but share the goal of simplifying property management. eviivo excels in serving a wide range of accommodations, from B&Bs and resorts to unique properties, with a focus on multi-channel integration and guest management. Tokeet, by contrast, is tailored primarily for vacation rentals and smaller portfolios, emphasizing automation and ease of use.
While Tokeet offers a straightforward platform with essential features, eviivo’s 51 exclusive features—including channel management, revenue tools, and guest CRM—set a higher standard. eviivo's recent reviews, totaling 191 with frequent positive feedback, reinforce its reliability, whereas Tokeet’s lack of recent review data weakens its credibility. So, which platform aligns better with your hotel’s size and complexity?
If your hotel needs a comprehensive, multi-channel PMS with strong customer support, go with eviivo. Its extensive feature set and proven global presence make it ideal for independent hotels, boutique properties, or large portfolios that need reliable integration and management tools. Conversely, if your focus is solely on vacation rentals or a small-scale operation with minimal distribution channels, Tokeet might suit your needs, provided its automation features align with your volume.
Given eviivo’s 20 recent reviews and an overall rating of 0.93/5 compared to Tokeet’s absence of recent feedback, eviivo’s performance and support are clearly more dependable. The choice hinges on your property type and operational scope: enterprise-level hotels should lean toward eviivo, while smaller vacation rental managers might consider Tokeet.
eviivo scores a 4.43/5 for ease of use, with high marks for onboarding (4.38/5) and strong customer support (4.42/5). Its interface is generally intuitive, bolstered by dedicated onboarding assistance and a mobile app praised for enabling management on the go. Recent reviews highlight the simplicity of managing multiple properties and the responsiveness of support staff.
Tokeet, with a lack of recent reviews, offers limited insight into its user experience. Its platform is designed for automation, but without much user feedback, it's unclear how intuitive or supportive it is for team adoption. Based on available data, edge: eviivo.
eviivo provides 51 unique features, including a channel manager, revenue management, booking engine, guest CRM, automated communication, mobile app, and advanced reporting—features that Tokeet does not list or seem to lack entirely. Its integrated guest messaging, digital registration, online check-in/out, and task management are particularly valuable for full-service hotels.
Tokeet appears to focus on core vacation rental functions, with no detailed feature list available. Without comprehensive feature data, eviivo’s broader suite of tools clearly gives it an advantage for hotels needing extensive management capabilities. Edge: eviivo.
eviivo’s customer support scores 4.42/5 with numerous recent reviews praising its responsiveness, especially during onboarding. Users frequently mention dedicated support staff, quick problem resolution, and the value of their assistance for maximizing platform use.
Tokeet’s support history is unverified due to the absence of recent reviews, making it difficult to assess its responsiveness or quality. Given the positive, recent feedback for eviivo, edge: eviivo.
eviivo integrates with 32 verified partners, including major OTAs like Expedia, Booking.com, Airbnb, and specialized solutions such as D-Edge, PriceLabs, and TripAdvisor. This extensive network helps you synchronize rates, availability, and bookings effortlessly across multiple channels.
Tokeet offers only 3 verified integrations, with common partners including Airbnb, Booking.com, and VRBO, but its limited partner list suggests fewer options for broader distribution. If integrations are key, eviivo’s larger partner network is the clear winner. Edge: eviivo.
eviivo’s recent reviews (20 in the last 6 months) with an overall rating of 0.93/5 and 95% likelihood to recommend reflect strong user satisfaction among a diverse range of properties, especially B&Bs and independent hotels. Hoteliers highlight its ease of booking, management, and support as key positives.
Tokeet, with no recent reviews or ratings, provides no current data on user satisfaction. The recent positive feedback for eviivo makes it the favored choice for hoteliers seeking proven performance. Edge: eviivo.
eviivo charges a flat monthly rate of $700, with no free tier or trial, and includes a comprehensive set of features suitable for larger operations. Pricing details for Tokeet are not publicly available, which complicates direct comparison.
Given eviivo’s transparent pricing and extensive feature set, its value is clearer for hotels seeking a full-service PMS. Tokeet’s unspecified costs could mean limited affordability or additional hidden charges, making eviivo the more predictable investment.
Not ideal if your hotel:
Not ideal if your hotel:
eviivo is a comprehensive property management platform suited for hotels and multi-property owners seeking an all-in-one solution with extensive integrations, advanced features, and reliable support. Its recent reviews and broad regional presence confirm its effectiveness and trustworthiness.
If your hotel needs a full-featured, scalable PMS with proven support and global reach, choose eviivo. It’s especially advantageous if you manage multiple properties or require sophisticated guest communication tools.
Tokeet might appeal to small vacation rental managers looking for basic automation and platform simplicity, but its lack of recent reviews and limited integrations weaken its case. For hotels aiming to grow and optimize operations, eviivo’s richer feature set and support ecosystem make it the better choice.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
该目标暂无已发布的案例研究。
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而... Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而提升了整体用户体验。
该平台在入职流程中提供专业知识,帮助酒店无缝集成系统。该指导确保信息集成的一致性和PMS功能的最佳利用,从而提高物业管理效率。
Eviivo 因其高效的技术而备受认可,它使用户能够更快、更少地完成任务。这减少了停机时间并改善了运营工作流程,确保了酒店管理的流畅体验。
酒店从业者提出异议的方面
一些用户建议进行改进,特别是扩展移动应用程序开发等功能以及更具体的日常使用技巧,以进一步优化业务运营并利用平台的功能。
虽然用户总体上感到满意,但仍要求提供更多定制选项,包括网络和移动应用程序增强功能,以进一步满足特定的运营需求并提供额外的价值。
独特功能
评分差异最大的方面
这取决于您的需求。eviivo Suite™ PMS 和 Tokeet 共享许多核心 Property Management Systems 功能,但各有独特的能力。eviivo Suite™ PMS 提供 32 个经验证的集成合作伙伴,而 Tokeet 提供 3 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。eviivo Suite™ PMS 在易用性方面领先,评分为 4.5/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
eviivo Suite™ PMS:否。Tokeet:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。eviivo 的 HT Score 为 87,Tokeet 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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