项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
各产品在不同酒店规模、类型和区域的 酒店运营软件(PMS) 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
| 细分市场 |
|
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|---|---|---|
| 小型(10-24 间客房) ▾ | #15 62 条评价 | — |
| 中型(25-74 间客房) ▾ | #21 24 条评价 | — |
| 大型(75-199 间客房) ▾ | #23 7 条评价 | — |
| 超大型(200+ 间客房) | #20 2 条评价 | — |
按酒店类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #17 48 条评价 | — |
| 豪华酒店 ▾ | #15 41 条评价 | — |
| 品牌/连锁酒店 ▾ | #18 23 条评价 | — |
| 长住酒店 ▾ | #10 22 条评价 | — |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 ▾ | #15 41 条评价 | — |
| 欧洲 ▾ | #4 168 条评价 | — |
| 亚太 | #37 2 条评价 | — |
| 中东 | #33 1 条评价 | — |
eviivo Suite™ and Winhotel serve the property management system (PMS) market with distinct profiles. eviivo focuses on small to medium-sized independent properties and multi-property portfolios, especially in Europe and North America, with verified use across 23 countries and a user base heavily weighted toward vacation rentals (27%) and B&Bs/inns (28%). Winhotel positions itself as a scalable and customizable cloud PMS suitable for any hotel size but lacks available user reviews and case studies for validation.
Both products address the challenge of centralizing reservations, automating workflows, and integrating multiple sales channels. eviivo emphasizes ease of use and operational efficiency for small and medium operators, while Winhotel promotes extensive integration capabilities and digital transformation for hotels needing customizable software.
If your property is a small or medium independent hotel, B&B, vacation rental, or boutique hotel in Europe, North America, or Central America, eviivo’s 230 verified reviews and strong ratings (4.6/5 overall) underscore its proven fit and reliability. Its cloud-based solution supports multi-property management and has demonstrated efficiency gains and revenue growth in several case studies involving properties from 12 to over 200 rooms.
If your hotel requires an extensively customizable PMS with a very broad integration marketplace (66 verified partners) and you operate across multiple continents including Asia Pacific and South America, Winhotel’s platform may be attractive. However, the absence of user reviews and case studies means its actual operational impact and user satisfaction remain unproven. Therefore, smaller or less tech-savvy operations should approach Winhotel cautiously until more evidence emerges.
eviivo scores 4.5/5 for ease of use and 4.4/5 for onboarding from 230 verified reviews, with guests praising its intuitive interface, quick training, and mobile app usability. Reviewers highlight that front desk staff and management find the system straightforward, reducing administrative time and simplifying daily workflows like reservations and guest communications.
Winhotel lacks any verified reviews or ratings, so no direct user feedback on ease of use or onboarding is available. Without evidence, it is impossible to conclude how staff adoption compares or how intuitive the interface is.
Edge: Even.
eviivo offers 51 total documented features, including 10 unique ones such as cloud-based architecture, calendar view, gift vouchers, centralized messaging, task management, shift planning, SOC2 compliance, tax configuration, drag-and-drop tapechart, and integrated EPoS. These features support streamlined front desk operations, housekeeping coordination, secure data handling, and enhanced upselling capabilities.
Winhotel provides 44 documented features, with three unique capabilities: integrated ID & passport scanner, lobby kiosk, and rules-based room assignments. These features may benefit hotels with complex check-in processes or those wanting automated room allocation policies.
eviivo's additional features more directly impact daily operational workflows across departments, such as shift planning and messaging, whereas Winhotel's few unique features target specific front desk and guest identity management tasks.
Edge: eviivo Suite™ PMS by eviivo.
eviivo’s customer support scores 4.4/5 and onboarding 4.4/5 based on 230 reviews. Operators praise the responsiveness and knowledge of support teams, noting smooth implementation and proactive follow-up. One reviewer credited eviivo’s support for quick issue resolution during the pandemic, enabling seamless remote work.
Winhotel has no published customer support ratings or reviews. The lack of documented support experiences prevents a meaningful comparison.
Edge: Even.
Winhotel leads with 66 verified integrations compared to eviivo’s 35. Both platforms share 11 integrations, including Experience Hotel, eRevMax, Canary Technologies, D-Edge, RoomPriceGenie, Duve, and GuestRevu. Winhotel’s unique integrations include keyless mobile access (FLEXIPASS), Omnibees, HQ Revenue, Bookboost, and ROIBACK, supporting advanced revenue management and access control.
eviivo’s unique integrations such as Hotelchamp, Tripadvisor, PriceLabs, and CheKin focus on direct booking optimization, guest engagement, and channel management. For hotels prioritizing a wide range of third-party tools, especially in revenue and guest experience, Winhotel’s larger ecosystem may offer more flexibility.
Edge: Winhotel by Winhotel.
eviivo holds an overall rating of 4.6/5 from 230 reviews, with 25 recent reviews averaging 4.1/5 in the last six months, indicating consistent satisfaction. It scores 4.7/5 in segments like Bed & Breakfast & Inns (111 reviews), Boutique Hotels (48 reviews), and Vacation Rentals & Villas (78 reviews), demonstrating strong operator approval in these categories.
Winhotel lacks any reviews or ratings, leaving its user satisfaction entirely unknown.
Edge: eviivo Suite™ PMS by eviivo.
eviivo publishes a base price of $700, with no freemium, no monthly flat or per-room pricing, and no implementation fee. No trial is available. This fixed base price model provides clarity for budgeting.
Winhotel does not publish any pricing details, making direct cost comparison impossible. Hotels considering Winhotel must request pricing quotes directly and factor in potential hidden fees.
Not ideal if…
Not ideal if…
The core difference between eviivo Suite™ PMS and Winhotel lies in proven operational adoption versus extensive integration breadth. eviivo excels for small to medium independent hotels and property managers who need a reliable, easy-to-use cloud PMS with strong channel management and support. Winhotel offers a broader integration marketplace and customizable features potentially suited to larger, more complex operations but lacks user validation and pricing transparency.
Choose eviivo Suite™ PMS if you require a cloud-based solution with demonstrated success in vacation rentals, B&Bs, and boutique hotels, backed by 230 reviews averaging 4.6/5 and case studies showing operational efficiency and revenue growth. Its unique features like centralized messaging, shift planning, and drag-and-drop tapechart streamline daily workflows for front desk and housekeeping teams.
Choose Winhotel if your operation demands extensive third-party integrations (66 vs 35), unique features like lobby kiosks or integrated ID scanning, and a customizable platform scalable across multiple continents. However, proceed cautiously due to the absence of public reviews or case studies, and prepare for direct vendor engagement on pricing and support.
This analysis firmly supports eviivo Suite™ PMS for proven operational impact and user satisfaction, while Winhotel remains a candidate for hotels prioritizing customization and integration variety but requiring further validation.
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
| 功能 |
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|---|---|---|
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会计与金融
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| 直接计费 | ||
| RevPaR 和 ADR 报告 | ||
| 多币种 | ||
| 交易电子邮件(预订、作品集等) | ||
| 自动夜间审计 | ||
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▾
营销与电子商务
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| 访客通信(短信) | ||
| 原生电子邮件营销 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 预订引擎 | ||
| 交易电子邮件(预订、作品集等) | ||
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管理和配置
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| 集中的用户和角色管理 | ||
| 多种语言 | ||
| 基于云 | ||
| 在前提 | ||
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用户管理
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| 访客通信(短信) | ||
| 客人资料 | ||
| 集中消息传递 | ||
| 交易电子邮件(预订、作品集等) | ||
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前台
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| 移动设备笔记和任务(语音转文本) | ||
| 移动应用 | ||
| 自动夜间审计 | ||
| 日历视图 | ||
| 多种语言 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 客人资料 | ||
| 平板电脑/自助服务终端值机 | ||
| 付款请求 | ||
| 集中消息传递 | ||
| 自动空间优化 | ||
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▾
群组管理
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| 组功能 | ||
| 自动空间优化 | ||
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宾客体验
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| 集成身份证和护照扫描仪 | ||
| 数字注册 | ||
| 访客应用 | ||
| 网上值机 | ||
| 在线结帐 | ||
| 来宾消息 | ||
| 交易电子邮件(预订、作品集等) | ||
| 身份证扫描和注册预填 | ||
| 大堂售货亭 | ||
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▾
家政
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| 管家模块 | ||
| 家政移动应用程序 | ||
| 实时状态更新 | ||
| 自动分配 | ||
| 实时报告 | ||
| 轮班计划 | ||
| 员工信息 | ||
| 在线结帐 | ||
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付款
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| 集成支付终端和读卡器 | ||
| 直接计费 | ||
| 多币种 | ||
| 交付过程 | ||
| 付款请求 | ||
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▾
预订管理
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| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、作品集等) | ||
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▾
收入管理
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| RevPaR 和 ADR 报告 | ||
| 自定义费率 | ||
| 辅助收入跟踪 | ||
| 收益管理模块 | ||
| 基本定价 | ||
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税务与合规
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| 符合 PCI 标准 | ||
| 符合 GDPR | ||
| SOC2 投诉 | ||
| 税务配置 | ||
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支持与培训
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| 在线 24/7 支持 | ||
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食品与饮料
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| EPoS | ||
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温泉
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| 水疗和健康模块 |
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
该目标暂无已发布的案例研究。
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
该目标暂无已发布的案例研究。
酒店经营者喜爱的方面
Reviews overwhelmingly praise eviivo's support, onboarding, and training teams for being responsive, knowledgeable, and proactive. Many users say this... Reviews overwhelmingly praise eviivo's support, onboarding, and training teams for being responsive, knowledgeable, and proactive. Many users say this hands-on help made setup smooth, helped them configure the system correctly, and reduced the burden on internal staff.
许多评论者认为 eviivo 简单易用、直观便捷,非常适合日常物业管理。他们表示,eviivo 简化了预订处理、预订流程和物业设置等日常工作,从而减少了管理时间,使... 许多评论者认为 eviivo 简单易用、直观便捷,非常适合日常物业管理。他们表示,eviivo 简化了预订处理、预订流程和物业设置等日常工作,从而减少了管理时间,使运营更加顺畅。
报表功能是用户经常提及的话题,他们希望能够查看基本的统计数据、账单和收入相关信息。然而,一些用户评论要求提供更深入的报表分析、更完善的筛选功能以及更灵... 报表功能是用户经常提及的话题,他们希望能够查看基本的统计数据、账单和收入相关信息。然而,一些用户评论要求提供更深入的报表分析、更完善的筛选功能以及更灵活的组级分析,以辅助会计和运营决策。
酒店经营者提出异议的方面
不少用户希望增加自定义选项、提升界面美观度,并改善界面导航的灵活性。具体来说,他们希望加快登录速度、改进概览页面、增加自定义模板、增强网站自定义功能,... 不少用户希望增加自定义选项、提升界面美观度,并改善界面导航的灵活性。具体来说,他们希望加快登录速度、改进概览页面、增加自定义模板、增强网站自定义功能,并开发更完善的移动应用。
用户重视eviivo的费率规划功能,并指出该平台支持价格管理,但部分用户认为年度费率调整和规划/定价流程过于复杂。尤其是规模较小的运营商,他们更希望工作流程... 用户重视eviivo的费率规划功能,并指出该平台支持价格管理,但部分用户认为年度费率调整和规划/定价流程过于复杂。尤其是规模较小的运营商,他们更希望工作流程更简洁,减少不必要的选项。
独特功能
这取决于您的需求。eviivo Suite™ PMS 和 Winhotel 共享许多核心 Property Management Systems 功能,但各有独特的能力。eviivo Suite™ PMS 提供 35 个经验证的集成合作伙伴,而 Winhotel 提供 66 个。在切换之前,请查看上方的功能对比以了解它们的差异。
eviivo Suite™ PMS:否。Winhotel:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。eviivo 的 HT Score 为 88,Winhotel 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐