The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 预订引擎 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
GRBROOMS |
|---|---|---|
| 小型(10-24 间客房) ▾ | #15 34 条评价 | — |
| 中型(25-74 间客房) ▾ | #11 64 条评价 | — |
| 大型(75-199 间客房) ▾ | #22 5 条评价 | — |
| 超大型(200+ 间客房) ▾ | #8 6 条评价 | — |
按物业类型
| 细分市场 |
|
GRBROOMS |
|---|---|---|
| 精品酒店 ▾ | #15 35 条评价 | — |
| 豪华酒店 ▾ | #15 28 条评价 | — |
| 品牌/连锁酒店 ▾ | #16 17 条评价 | — |
| 长住酒店 ▾ | #16 9 条评价 | — |
按区域
| 细分市场 |
|
GRBROOMS |
|---|---|---|
| 北美 | #24 2 条评价 | — |
| 欧洲 ▾ | #25 11 条评价 | — |
| 亚太 ▾ | #4 79 条评价 | — |
| 中东 ▾ | #2 17 条评价 | — |
Choosing the right booking engine is critical for your hotel's success in attracting direct bookings, enhancing the guest experience, and managing operations efficiently. Both Exely Booking Engine and GRBROOMS aim to serve these needs but differ significantly in their market presence, feature sets, and user feedback. Your decision hinges on these distinctions and your specific hotel profile.
Exely Booking Engine stands out with a strong reputation, recent positive reviews, and a robust feature set, while GRBROOMS appears less established with limited publicly available data and no recent reviews. Do you prioritize a proven, highly-rated solution, or are you exploring a newer platform with potential?
Exely Booking Engine, launched in 2023, boasts over 144 reviews with a recent 63 in the last six months, and a high NPS score of 9.73/5. Its ease of use (4.91/5) and customer support (4.96/5) are highly rated, with a 98% likelihood to recommend, reflecting strong reliability and satisfaction among users. Conversely, GRBROOMS has no recent reviews, no ratings, and a minimal public presence, making it difficult to gauge user sentiment.
Both products aim to streamline reservations and boost direct bookings, but Exely's extensive feature list and regional market presence suggest a more mature, battle-tested platform. Are you comfortable adopting a newer, less-reviewed platform, or do you prefer a solution with proven customer satisfaction?
If your hotel prioritizes a well-established, feature-rich booking engine with proven customer support, go with Exely. Its comprehensive suite includes mobile responsiveness, multi-lingual support, multi-currency options, automated emails, and integrations with major OTAs and payment gateways, making it suitable for a wide range of hotel types.
If your hotel primarily seeks a simple, straightforward property management system with reservation management and guest communication, and you are less concerned with extensive features or a proven track record, GRBROOMS might be considered. However, given its lack of recent reviews and public data, Exely remains the more reliable choice for most hoteliers.
Exely scores highly on ease of use, with a 4.91/5 rating based on detailed user reviews emphasizing its intuitive dashboard, streamlined operations, and quick onboarding process rated at 4.84/5. Customers highlight fast setup, user-friendly interfaces, and excellent support responsiveness, making staff adoption easier.
GRBROOMS provides automated workflows and a simple reservation system, but without recent reviews or detailed user feedback, it’s impossible to reliably compare its usability. Based on available data, Edge: Exely.
Exely offers 29 unique features, including mobile optimization, multi-room bookings, multi-lingual support, conversion reports, flexible rates, booking abandonment recapture, and integrations with major platforms like Booking.com and PayPal. These features are designed to support complex hotel operations and marketing efforts.
GRBROOMS has no listed features or unique functionalities available publicly, limiting its appeal to basic reservation management and guest communication. For a feature-rich platform that can scale with your hotel, Edge: Exely.
Exely’s customer support is highly rated at 4.96/5, with reviews praising prompt responses, friendly negotiations, and a proactive approach. Hoteliers report that support helps resolve issues quickly, enhancing overall satisfaction.
GRBROOMS provides no publicly available support ratings or recent feedback, making it impossible to evaluate support quality. Given Exely’s high review scores and recent positive feedback, Edge: Exely.
Exely integrates with eight verified partners, including notable platforms like Hotellab, Oracle Hospitality, Mews, and Booking.com, facilitating smooth operation across various systems. This broad integration support enhances operational flexibility and reduces manual work.
GRBROOMS lacks publicly listed integrations or verified partner data, limiting its ability to connect with other systems. For hotel operators prioritizing seamless connectivity, Edge: Exely.
Exely’s reviews—more than 144 in the last six months—show a consistently high rating, with an overall customer satisfaction score of 92.67/100. It’s especially preferred by boutique and city center hotels, which value its user-friendliness and support.
GRBROOMS has no recent reviews or publicly available ratings, making it impossible to determine user satisfaction. Given the strong, recent feedback for Exely, it clearly holds the higher reputation.
Exely’s pricing starts at a flat monthly fee of $200, with no free tier, implementation fees, or hidden costs disclosed. Its straightforward pricing aligns with its comprehensive feature set.
GRBROOMS does not publicly disclose pricing details, which could be a concern for budget-conscious hoteliers seeking transparency. Based on available data, Exely’s predictable pricing offers better value.
Not ideal if your hotel has minimal online booking needs or operates with very basic reservation systems. Exely is suited for those requiring a comprehensive, adaptable booking engine.
Not ideal if your hotel needs advanced marketing tools, detailed reporting, or integration with multiple systems. GRBROOMS may be better suited for very small or basic operations.
Exely Booking Engine offers a complete, well-rated platform with a proven track record, extensive features, and strong support. Its recent reviews and high satisfaction scores make it a trusted choice for hoteliers who want reliability and scalability.
GRBROOMS, lacking recent reviews and detailed data, does not demonstrate comparable maturity or support. If your hotel values experience, comprehensive features, and proven user satisfaction, Exely is the clear winner.
For hotels seeking a dependable, feature-rich booking engine with a strong support system, Exely is the obvious choice. Unless your needs are extremely basic, the risk of choosing an unreviewed platform like GRBROOMS outweighs potential benefits.
我们分析了 2 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able..."
该目标暂无已发布的案例研究。
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Exely 的支持团队以其快速响应和以解决方案为导向的服务而备受赞誉,从而显著提升了用户体验。这被视为该产品的一大优势。
Exely的预订引擎因其用户友好性、运行速度快以及显著提升直接预订量的能力而备受赞誉,从而有助于收入增长。它被认为对提升宾客体验和转化率具有强大的积极影响... Exely的预订引擎因其用户友好性、运行速度快以及显著提升直接预订量的能力而备受赞誉,从而有助于收入增长。它被认为对提升宾客体验和转化率具有强大的积极影响。
该软件因增加直接预订量并降低对在线旅行社 (OTA) 的依赖而备受赞誉。这通过降低第三方费用和高效的预订管理带来投资回报,从而对酒店收入产生积极影响。
酒店从业者提出异议的方面
用户反复反映的一个关键问题是自定义选项有限,尤其是在报表和网站设计方面。用户希望能够更灵活地调整模板和报表,以满足自身需求。
用户希望看到与其他酒店管理系统的集成能力得到提升。目前的集成限制被视为一个缺点,制约了平台全部潜力的发挥。
独特功能
评分差异最大的方面
这取决于您的需求。Exely Booking Engine 和 GRBROOMS 共享许多核心 Booking Engine 功能,但各有独特的能力。Exely Booking Engine 提供 8 个经验证的集成合作伙伴,而 GRBROOMS 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Exely Booking Engine 在易用性方面领先,评分为 4.9/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Exely Booking Engine:否。GRBROOMS:否。 两款产品目前均不提供免费版。大多数 Booking Engine 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Exely 的 HT Score 为 93,GRBROOMS 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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