SHR Booking Engine (BE) vs. Exely Booking Engine: 哪个更适合您?

更新于 May 29, 2026  ·  已分析 695 条经验证的评价

摘要

我们分析了 695 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:

SHR Group 表现出色 在 主动客户支持 方面 — 尤其适合 Boutique Hotels 类型的物业 (5.0/5) ,拥有独特功能如 Urgency messaging.

Exely 表现出色 在 支持与培训 方面 — 尤其适合 brand 类型的物业 (0.0/5) .

查看下方完整分析 ↓

SHR Booking Engine (BE) 与 Exely Booking Engine 相比如何?

基于 HTR 上 695 条经验证的酒店从业者评价的并排评分。

HTScore
45
93
推荐可能性
96%
97%
易用性
4.7/5
4.9/5
客户支持
4.9/5
5.0/5
性价比
4.6/5
4.9/5
起始价格 Contact sales From $200/mo
经验证的评价 512 183

SHR Booking Engine (BE) 与 Exely Booking Engine 的优缺点是什么?

在分析了 695 条经验证的评价后,SHR Group 用户最看重其 主动客户支持, 集成功能, 直观的界面,而 Exely 用户则强调 支持与培训, direct booking enhancement, 用户友好界面。点击任意主题查看评价者的反馈。

SHR Group SHR Group Exely Exely
优点
+ 主动客户支持
+ 支持与培训
+ 集成功能
+ Direct Booking Enhancement
+ 直观的界面
+ 用户友好界面
+ 费率和库存管理
+ 移动优化
缺点
后端导航改进
Reporting and Analytics
视觉与美学设计
定制化和灵活性
支持文档和培训
Seamless Integration

SHR Group 对比 Exely:按酒店细分市场排名

各产品在不同物业规模、类型和区域的 预订引擎 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。

按酒店规模

细分市场 SHR Group SHR Group Exely Exely
小型(10-24 间客房) #8 76 条评价 #15 34 条评价
中型(25-74 间客房) #2 369 条评价 #11 64 条评价
大型(75-199 间客房) #4 39 条评价 #22 5 条评价
超大型(200+ 间客房) #5 16 条评价 #8 6 条评价

按物业类型

细分市场 SHR Group SHR Group Exely Exely
精品酒店 #3 232 条评价 #15 35 条评价
豪华酒店 #2 320 条评价 #15 28 条评价
品牌/连锁酒店 #2 166 条评价 #16 17 条评价
长住酒店 #4 32 条评价 #16 9 条评价

按区域

细分市场 SHR Group SHR Group Exely Exely
北美 #8 39 条评价 #24 2 条评价
欧洲 #2 440 条评价 #25 11 条评价
亚太 #15 11 条评价 #4 79 条评价
中东 #16 3 条评价 #2 17 条评价

The Decision

Choosing between SHR Booking Engine (BE) by SHR Group and Exely Booking Engine depends on your hotel's specific needs, existing systems, and growth goals. Both products aim to boost direct bookings, but they approach this goal differently, with SHR BE focusing on advanced features and extensive integrations, while Exely emphasizes simplicity and guest experience. Your decision hinges on whether your team values a feature-rich platform with broad connectivity or a straightforward, user-friendly system designed for quick wins.

While SHR Group’s product has a long-standing presence in the industry and boasts a larger review base, Exely’s newer platform has garnered more recent positive feedback and higher satisfaction ratings. Are you ready to prioritize extensive features and integrations or seek a more nimble, guest-centric booking solution?

Quick Verdict: SHR Booking Engine or Exely Booking Engine — Which Is the Clearer Choice?

Based on the most recent reviews and overall ratings, Exely Booking Engine stands out as the more proven and highly rated product, with 92.7 HTScore and 98% likelihood to recommend, supported by 63 reviews in the last six months. SHR BE, despite its high overall rating, has not received any recent reviews and has a lower HTScore of 46.5, indicating less current user satisfaction.

If your hotel requires a deeply integrated, feature-rich platform with broad partner connections, SHR BE might be appealing. If you prioritize ease of use, rapid setup, and strong guest engagement tools, Exely is the more compelling choice.

Is SHR Booking Engine or Exely Booking Engine Better for Hotels?

SHR BE is designed for hotels seeking comprehensive control over their booking and revenue management, offering 46 features—including loyalty programs, social media integrations, and advanced testing tools. Its extensive integrations (81 verified partners) support complex operations, making it ideal for larger or more sophisticated properties.

In contrast, Exely’s strength lies in simplicity and direct impact. With 29 shared features and a streamlined interface, it’s best suited for independent hotels or small chains looking to improve direct bookings quickly without the overhead of extensive customization. Do you need a feature-heavy platform or a straightforward, guest-friendly system?

Is SHR Booking Engine or Exely Booking Engine Easier to Use?

SHR BE scores 4.67/5 for ease of use, with many reviews praising its intuitive interface and straightforward management once familiarized. However, some users have noted that backend navigation and report generation can be complex, especially for new staff.

Exely surpasses with a 4.91/5 rating for ease of use, with recent reviews highlighting its simple dashboard, fast operation, and minimal learning curve. Users find it quicker to implement and start generating direct bookings, especially for smaller teams or less tech-savvy staff.

Edge: Exely

Which Has Better Features: SHR Booking Engine or Exely Booking Engine?

SHR BE offers 46 unique features, including A/B testing, urgency messaging, pooled inventory, gift vouchers, ADA compliance, and detailed analytics—capabilities that are absent in Exely. Its features support complex rate management, personalized marketing, and multi-channel engagement.

Exely’s 29 shared features include standard booking tools, upselling, and fast channel management, but it lacks many of SHR’s advanced functionalities. If your hotel needs sophisticated revenue management and marketing tools, SHR BE has the edge.

Edge: SHR Booking Engine

Which Has Better Customer Support: SHR Booking Engine or Exely Booking Engine?

SHR Group’s customer support scores 4.86/5, with reviews emphasizing their proactive, knowledgeable support team, and effective onboarding. The long-standing presence and proven track record suggest reliability, especially for larger or complex properties.

Exely’s support is rated 4.96/5, with recent reviews praising their responsiveness, friendly communication, and quick problem resolution. Given the more recent review activity, Exely’s customer support appears slightly more responsive and aligned with current user needs.

Edge: Exely

Which Has More Integrations: SHR Booking Engine or Exely Booking Engine?

SHR BE boasts 81 verified partners, including major systems like Oracle Hospitality, Mews, and Profitroom, enabling extensive connectivity. Its broad integration network supports complex workflows and diverse tech stacks.

Exely has only 8 verified partners, with common integrations including channel managers and PMSs but fewer options overall. For hotels with existing complex systems or seeking future scalability, SHR BE’s extensive integrations are a significant advantage.

Edge: SHR Booking Engine

Which Do Hoteliers Rate Higher: SHR Booking Engine or Exely Booking Engine?

SHR Group’s product has a 4.86/5 overall rating based on 339 reviews, with a 96% likelihood to recommend. Its reviews often emphasize strong revenue features, reliable support, and good integration, especially among larger hotels and resorts.

Exely, with a 92.7 HTScore and 98% recommendation rate based on 144 reviews, garners praise for its user-friendliness and recent positive feedback. Smaller hotels and independent properties tend to rate it higher for ease of implementation and guest experience.

Given the higher overall ratings and recent reviews, Exely is the stronger-rated platform currently.

Edge: Exely

How Much Do SHR Booking Engine and Exely Booking Engine Cost?

SHR BE’s pricing details are not publicly available, but historically, it has been offered as part of broader digital packages or customized solutions, often requiring a quote.

Exely charges $200/month with no mention of setup fees or additional costs, making it transparent and straightforward. Budget-conscious hotels may appreciate Exely’s clear pricing, while larger properties may need custom quotes from SHR.

What Type of Hotel Should Use SHR Booking Engine?

  • Hotels that operate at a larger scale, needing extensive integrations with PMS, channel managers, and marketing tools.
  • Properties with complex revenue management needs requiring features like dynamic pricing, loyalty programs, or ADA compliance.
  • Chains or resorts managing multiple properties across different regions, benefiting from pooled inventory and advanced reporting.
  • Teams that want total control over guest messaging, upselling, and targeted campaigns.

Not ideal if your hotel is small, has limited staff, or prefers a simple booking setup without extensive customization.

What Type of Hotel Should Use Exely Booking Engine?

  • Independent hotels or boutique properties seeking quick setup and immediate boost in direct bookings.
  • Hotels prioritizing guests' digital experience with intuitive booking flows and mobile responsiveness.
  • Small to medium-sized properties with limited technical resources, preferring a straightforward platform.
  • Hotels that want reliable customer support and transparent pricing without complex integrations.

Not ideal if your hotel requires advanced features like loyalty programs, sophisticated revenue management, or broad third-party integrations.

SHR Booking Engine vs Exely Booking Engine: The Bottom Line for Hotels

The core difference lies in their scope: SHR BE offers a comprehensive, feature-rich environment with extensive integrations, suited for larger or more complex operations. Exely delivers a simple, guest-focused experience with a quick-to-implement setup and high satisfaction among smaller hotels.

If your hotel needs a scalable, highly customizable platform with advanced marketing and management tools, SHR BE is the clear choice. For hotels looking for ease, speed, and a focus on direct bookings with excellent recent reviews, Exely is the better option.

Choose SHR if you require robust features, broad integrations, and long-term scalability. Opt for Exely if you prioritize quick deployment, straightforward user experience, and recent high satisfaction ratings to drive immediate results.

SHR Booking Engine (BE) 和 Exely Booking Engine 的价格是多少?

预订引擎 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。

SHR Group SHR Group Exely Exely
Starting Price From $200/mo

SHR Booking Engine (BE) 有哪些 Exely Booking Engine 没有的功能(反之亦然)?

根据 HTR 的产品数据库,SHR Booking Engine (BE) 和 Exely Booking Engine 共享 30 项功能。以下是关键差异——一方拥有而另一方缺少的功能。

功能 SHR Group SHR Group Exely Exely
人工智能优化
婚礼和企业预订模块
房间替换
特别优惠和折扣
礼品券和预付体验
紧急信息

显示主要差异。这两款产品之间还有 4 项功能存在差异。

实际成果:SHR Group 对比 Exely(按业务目标)

我们分析了 6 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。

增加收入和降低成本
SHR Group Windward Management 中型
+ The paid campaigns accounted for 26% of all traffic to the website
+ Google Search Ads showed a return on investment of 131 :1
+ Metasearch return on investment was 58:1

"Our results and KPIs from booking engine to digital reinforce the effectiveness of our partnership and SHR Group's exceptional technology."

Stephen Williams
Stephen Williams
Group Sales and Marketing Director
Exely MetroStar Hotel Kuala Lumpur 大型
+ +72% Direct Bookings
+ � Reservations surged after activating the Booking Engine and Loyalty Program.
+ +20% Website Revenue

"We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able..."

Vasanth Kumar
Vasanth Kumar
Front Office Manager
提高运营效率
SHR Group SHR Group

该目标暂无已发布的案例研究。

Exely Boulevard Batumi Hotel & Bellevue Residence 中型
+ 15% of total online bookings now come from the hotel
+ �s own website.
+ Availability and pricing are now consistently synced across all OTA channels.

"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."

N
Nino Motskobili
Head of Data Operations

SHR Group 对比 Exely:总结

SHR Group
SHR Group
4.8/5 来自 512 条评价

酒店从业者喜爱的方面

主动客户支持 97% 正面

用户经常称赞 SHR 积极主动且反应迅速的客户支持。客户经理和支持团队被认为非常乐于助人、知识渊博,并且能够快速响应问题。客户成功团队提供的指导对于优化软... 用户经常称赞 SHR 积极主动且反应迅速的客户支持。客户经理和支持团队被认为非常乐于助人、知识渊博,并且能够快速响应问题。客户成功团队提供的指导对于优化软件的使用非常有价值。30 篇评论涵盖了此主题。

集成功能 71% 正面

经常被强调的一个关键特性是平台强大的集成能力。Windsurfer CRS 可以高效地与各种 PMS、渠道经理和 CRM 工具进行通信,确保跨系统的无缝操作和最新信息。但是,... 经常被强调的一个关键特性是平台强大的集成能力。Windsurfer CRS 可以高效地与各种 PMS、渠道经理和 CRM 工具进行通信,确保跨系统的无缝操作和最新信息。但是,一些用户希望改进与其他系统和平台的集成。此主题出现在 18 篇评论中。

直观的界面 88% 正面

用户对 Windsurfer CRS 的直观界面表示赞赏,它使客人的预订流程变得顺畅,酒店员工的管理也变得轻松。轻松设置和管理房价计划、灵活地自定义预订页面以及简单的... 用户对 Windsurfer CRS 的直观界面表示赞赏,它使客人的预订流程变得顺畅,酒店员工的管理也变得轻松。轻松设置和管理房价计划、灵活地自定义预订页面以及简单的导航有助于提高整体效率。此主题在 20 条评论中被提及。

酒店从业者提出异议的方面

后端导航改进 56% 负面

一些用户指出,虽然前端很人性化,但后端导航和过滤选项可以更加直观和人性化。这些方面的改进可以显著提高效率和用户满意度。此主题在 12 条评论中被提及。

视觉与美学设计 50% 负面

一些用户建议可以改进预订引擎的视觉美感。增强用户界面的精致和现代设计可以进一步提升整体预订体验,并使其更具视觉吸引力。6 篇评论讨论了此主题。

排名更高的方面

大型(75-199 间客房) #4 vs #22
中型(25-74 间客房) #2 vs #11
小型(10-24 间客房) #8 vs #15
超大型(200+ 间客房) #5 vs #8

独特功能

人工智能优化 紧急信息 特别优惠和折扣 礼品券和预付体验 婚礼和企业预订模块
4.7/5 易用性 4.9/5 客户支持 81 个集成
查看资料
Exely
Exely
4.9/5 来自 183 条评价

酒店从业者喜爱的方面

支持与培训 83% 正面

Exely 的支持团队因其响应迅速、提供详尽的帮助和清晰的解决方案而广受好评。然而,新用户提到需要培训资料来更好地使用高级功能。

Direct Booking Enhancement 100% 正面

Exely substantially increases direct bookings, aiding hotels like Jimbaran Bay Beach Resort, and reducing OTA dependencies. Hotels report significant... Exely substantially increases direct bookings, aiding hotels like Jimbaran Bay Beach Resort, and reducing OTA dependencies. Hotels report significant sales growth, citing simplified operations, increased guest control, and promotional features.

用户友好界面 94% 正面

该平台直观且条理清晰的界面被认为是其主要优势,提升了导航体验和用户体验。一些评论建议增加更现代化、可定制化的界面,以增强用户参与度。

酒店从业者提出异议的方面

Reporting and Analytics 54% 负面

Users often call for advanced reporting and detailed analytics, seeking comprehensive insights for better performance tracking. While some find existi... Users often call for advanced reporting and detailed analytics, seeking comprehensive insights for better performance tracking. While some find existing features satisfactory, many desire deeper filtering and customization options.

定制化和灵活性 58% 负面

用户评论普遍反映,预订小部件和网站设计需要更多自定义选项。用户反映设计灵活性不足,这可能会影响品牌独特性和对顾客的吸引力。

排名更高的方面

超小型(少于 10 间客房) #21 vs #25
PH #3 vs #10
TR #4 vs #7
亚太 #4 vs #15
4.9/5 易用性 5.0/5 客户支持 8 个集成
查看资料

评分差异最大的方面

综合评分 SHR Group 4.9 vs 0.0 (+4.9)

关于 SHR Booking Engine (BE) 与 Exely Booking Engine 的常见问题

SHR Booking Engine (BE) 能否替代 Exely Booking Engine?

这取决于您的需求。SHR Booking Engine (BE) 和 Exely Booking Engine 共享许多核心 Booking Engine 功能,但各有独特的能力。SHR Booking Engine (BE) 提供 81 个经验证的集成合作伙伴,而 Exely Booking Engine 提供 8 个。在切换之前,请查看上方的功能对比以了解它们的差异。

哪个更适合小型或独立酒店?

小型酒店应优先考虑易用性和快速入职。Exely Booking Engine 在易用性方面领先,评分为 4.9/5 对比 4.7/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。

SHR Booking Engine (BE) 或 Exely Booking Engine 是否提供免费方案?

SHR Booking Engine (BE):否。Exely Booking Engine:否。 两款产品目前均不提供免费版。大多数 Booking Engine 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。

HTR 如何评估和排名 SHR Booking Engine (BE) 和 Exely Booking Engine?

HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。SHR Group 的 HT Score 为 45,Exely 的为 93。以下是评分的计算方式。

标准组 权重 衡量内容
客户评分与评价

用户对该产品的推荐度如何?

评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例

权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。

合作伙伴生态系统

技术合作伙伴对该公司的推荐度如何?

合作伙伴推荐、集成数量、集成质量

评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。

以客户为中心

该组织以客户为中心的程度如何?

认证支持、评价一致性、资料完整性

评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。

覆盖范围、持久力与资源

该公司的覆盖范围和资源有多广泛?

地理覆盖、持久力、公司资源、趋势评分

衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。

客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →

获取个性化的产品推荐

产品推荐顾问

Ghostel icon

让我们查找您的酒店信息