项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
摘要
我们分析了 369 条经验证的酒店经营者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的酒店类型和优先事项:
Exely 表现出色 在 支持团队的响应速度与合作关系 方面 — 尤其适合 brand 类型的住宿设施 (0.0/5) ,拥有独特功能如 Booking abandonment recapture and Price comparison widget.
Neobookings 表现出色 在 支持和专业精神 方面 ,拥有独特功能如 A/B testing & optimization and Conversion rate reports.
基于 HTR 上 369 条经验证的酒店经营者评价的并排评分。
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| 起始价格 | 起价 $200/月 | 起价 $500/月 |
| 经验证的评价 | 331 | 38 |
在分析了 369 条经验证的评价后,Exely 用户最看重其 支持团队的响应速度与合作关系, 预订引擎的易用性和宾客体验, 直接预订与收入增长,而 Neobookings 用户则强调 支持和专业精神, 持续改进, 预订引擎。点击任意主题查看评价者的反馈。
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支持团队的响应速度与合作关系
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支持和专业精神
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预订引擎的易用性和宾客体验
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持续改进
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直接预订与收入增长
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预订引擎
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价格、库存和促销管理
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定制和灵活性
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报告与分析深度
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可用性问题
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定制和品牌灵活性
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支付、发票和取消流程问题
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各产品在不同酒店规模、类型和区域的 预订引擎 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #15 34 条评价 | #24 9 条评价 |
| 中型(25-74 间客房) ▾ | #11 64 条评价 | #24 17 条评价 |
| 大型(75-199 间客房) ▾ | #22 5 条评价 | #16 6 条评价 |
| 超大型(200+ 间客房) ▾ | #8 6 条评价 | #24 1 条评价 |
按酒店类型
| 细分市场 |
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| 精品酒店 ▾ | #15 35 条评价 | #26 14 条评价 |
| 豪华酒店 ▾ | #15 28 条评价 | #30 10 条评价 |
| 品牌/连锁酒店 ▾ | #16 17 条评价 | #32 4 条评价 |
| 长住酒店 ▾ | #16 9 条评价 | #18 7 条评价 |
按区域
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| 北美 | #24 2 条评价 | — |
| 欧洲 ▾ | #25 11 条评价 | #16 14 条评价 |
| 亚太 ▾ | #4 79 条评价 | #35 0 条评价 |
| 中东 ▾ | #2 17 条评价 | — |
When choosing a booking engine, your goal is to find a solution that drives direct bookings, integrates smoothly with your existing systems, and offers reliable support. Both Exely Booking Engine and Neobookings aim to streamline your reservation process, but their approaches and strengths differ sharply.
Exely focuses heavily on marketing tools and ease of use, especially for independent hoteliers and boutique hotels, while Neobookings offers a more comprehensive platform with a broader integration ecosystem. How do these differences impact your hotel’s specific needs?
Both products are designed to increase direct reservations and reduce reliance on OTAs, but Exely excels with its user-friendly interface and targeted marketing features. Its recent reviews emphasize a rapid, reliable experience, especially for boutique hotels and small chains. Conversely, Neobookings, with its wider integration options and longer market presence, caters better to larger hotel groups and properties seeking an all-in-one system.
Exely’s strengths are in simplifying daily operations and enhancing guest experience via features like fast channel sync and abandoned booking recapture. Neobookings, however, offers a broad feature set, including a built-in CMS, extensive digital marketing tools, and a loyalty program, making it suitable for hotels aiming for comprehensive control.
Do your hotel’s priorities lean toward ease of use and targeted marketing, or comprehensive system integration and scalability?
If your hotel needs an easy-to-implement, marketing-focused booking engine to boost direct bookings quickly with minimal fuss, Exely is the better fit. Its high customer support ratings and recent reviews highlight its reliability and simplicity, ideal for independent hotels and boutique properties.
If your hotel requires a single platform that manages bookings, payments, channel management, and digital campaigns with a high degree of customization and integration, Neobookings is the better choice. Its larger partner network and ongoing product updates make it suitable for bigger hotel chains and properties with complex operational needs.
In essence, choose Exely for straightforward, fast results, or Neobookings for a broader, more integrated approach.
Exely boasts a user rating of 4.91/5 for ease of use, with reviews emphasizing the intuitive dashboard, quick onboarding, and straightforward management of rates and reservations. Its recent reviews praise its friendly support team and simple interface, making staff adoption smooth.
Neobookings scores slightly higher at 4.85/5, with reviewers highlighting its easy CMS and practical digital campaign tools. Its longer market presence and customer support also mean your team will find onboarding and daily use manageable.
Edge: Exely.
Exely offers 27 shared features with Neobookings but has 2 unique features: room substitutions and booking abandonment recapture, which enhance revenue recovery and flexibility. Its additional features support targeted promotions and flexible booking options, tailored for boutique and independent hotels.
Neobookings, with 9 exclusive features, provides A/B testing & optimization, pooled inventory, gift vouchers, loyalty program integration, and Apple Pay, making it more suited for larger properties or chains seeking advanced marketing and payment options.
Edge: Neobookings.
Exely’s support scores 4.96/5, with recent reviews commending its prompt responses and solution-oriented approach. Users repeatedly mention how the support team helps resolve issues swiftly, which fosters trust and reduces operational downtime.
Neobookings scores a perfect 5/5 with reviews emphasizing personalized, fast, and effective assistance. The longer tenure of users and their satisfaction with proactive updates reflect a mature, dedicated support operation.
Edge: Neobookings.
Neobookings offers 20 verified partners, significantly more than Exely’s 8. Shared integrations include Oracle Hospitality, but Neobookings’ unique partners like Stripe, SiteMinder, and The Hotels Network bolster its versatility. This extensive ecosystem benefits properties needing interoperability with various management tools.
Exely’s few integrations focus on core hotel systems such as Hotellab, Mews, and IDeaS, suitable for hotels with simpler or more specific needs.
Edge: Neobookings.
Exely, with 144 reviews and more recent feedback, is rated at 92.67 on the HTScore, with a 98% likelihood to recommend, especially among boutique, city center, and resort hotels. Its recent reviews often mention ease of use, quick support, and direct booking improvements.
Neobookings, with only 37 reviews and a lower overall HTScore (75.16), is rated highly for support and digital marketing but is less favored for ease of use or recent innovation by hoteliers. Its ratings are more mixed, often reflecting the need for interface improvements.
Edge: Exely.
Exely’s pricing starts at a competitive $200 per month with no setup fees or trial options, making it attractive for smaller hotels or independents seeking value.
Neobookings’ base price is $500 per month, with no free trial, reflecting its broader feature set and integration capabilities. Larger hotel groups may find the investment justified, but smaller hotels might see it as a steep entry point.
Exely and Neobookings serve different hotel segments with distinct strengths. Exely’s streamlined, marketing-centric approach makes it ideal for smaller, boutique hotels seeking quick results and ease of use. Its recent reviews and high ratings underscore its reliability and support.
Neobookings, with its extensive integration network and feature-rich platform, appeals to larger hotels or chains that need a comprehensive management system, especially if they value customization and long-term scalability.
If your hotel values simplicity, quick deployment, and targeted marketing, go with Exely. If you need a broad ecosystem, advanced features, and extensive integrations, Neobookings is the better choice.
预订引擎 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的酒店规模申请定制报价。
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| 起始价格 | 起价 $200/月 | 起价 $500/月 |
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
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商品和包装
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| 房间替换 | ||
| 多房间和多费率计划预订 | ||
| 固定费率、浮动费率和折扣率 | ||
| 合并库存 | ||
| 特别优惠和折扣 | ||
| 可定制的附加组件 | ||
| 膳食计划 | ||
| 网站整合 | ||
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追加销售和交叉销售
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| 多房间和多费率计划预订 | ||
| 房间替换 | ||
| 礼品卡 | ||
| 预订放弃重新获得 | ||
| 可定制的附加组件 | ||
| 特别优惠和折扣 | ||
| 膳食计划 | ||
| 替代住宿建议(没有空房时) | ||
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转换
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| 移动优化/响应式 | ||
| 特别优惠和折扣 | ||
| 紧急信息 | ||
| 预订放弃重新获得 | ||
| 多房间和多费率计划预订 | ||
| 房间替换 | ||
| 人工智能优化 | ||
| 价格对比 | ||
| 多种语言 | ||
| 转化率报告 | ||
| Facebook 转化跟踪 | ||
| 可定制的退出意图模式 | ||
| 表单自动填充 | ||
| 灵活日期 | ||
| 费率计划比较 | ||
| Google 酒店广告预订 | ||
| Tripadvisor 预订 | ||
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支付
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| 苹果支付 | ||
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通知
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| 入住后电子邮件 | ||
| 入住前电子邮件 | ||
| 确认电子邮件 | ||
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团体预订
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| 婚礼和企业预订模块 | ||
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报告与分析
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| 转化率报告 | ||
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| Google Analytics 跟踪 | ||
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税务合规
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| PCI合规性 | ||
| 符合 ADA 标准 | ||
| 关税 | ||
| 多币种 | ||
| 符合 GDPR 规定 |
我们分析了 6 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able..."
"Neobookings really cares about our business, and their 360 solutions are very convenient for us since we don't have to deal with many different people/vendors for the various servi..."
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
该目标暂无已发布的案例研究。
酒店经营者喜爱的方面
大量评论赞扬Exely的支持和客户成功团队,因其快速响应、实操设置帮助和以解决方案为导向的指导。酒店通常将这种关系描述为真正的合作伙伴关系,帮助他们更快上... 大量评论赞扬Exely的支持和客户成功团队,因其快速响应、实操设置帮助和以解决方案为导向的指导。酒店通常将这种关系描述为真正的合作伙伴关系,帮助他们更快上线、迅速解决问题,并更有效地使用平台。
预订引擎被反复描述为直观、快速,宾客可以以最小的摩擦完成预订。评论者表示,简洁的流程、移动端友好的表现和简便的导航改善了宾客体验,有助于提高完成的预订... 预订引擎被反复描述为直观、快速,宾客可以以最小的摩擦完成预订。评论者表示,简洁的流程、移动端友好的表现和简便的导航改善了宾客体验,有助于提高完成的预订数量。
评论者普遍认为 Exely 有助于将销售从 OTA 转移到酒店官网,提升直接预订转化率和整体收入。许多人指出,预订引擎带来更有利润的直销,降低佣金成本,并帮助酒店... 评论者普遍认为 Exely 有助于将销售从 OTA 转移到酒店官网,提升直接预订转化率和整体收入。许多人指出,预订引擎带来更有利润的直销,降低佣金成本,并帮助酒店更好地掌控客人关系。
酒店经营者提出异议的方面
许多评测者希望获得更高级的报告功能、更深入的筛选以及更可定制的仪表盘,以更好地跟踪预订、收入、渠道和转化表现。虽然基础报告很有用,但买家明显认为分析功... 许多评测者希望获得更高级的报告功能、更深入的筛选以及更可定制的仪表盘,以更好地跟踪预订、收入、渠道和转化表现。虽然基础报告很有用,但买家明显认为分析功能是 Exely 可以成为收入团队更强决策工具的一个领域。
酒店经常希望对预订小部件、网站设计、配色方案、发票、邮件和确认页面拥有更多控制权,以使体验更好地符合其品牌。这很重要,因为许多评论者希望 Exely 看起来... 酒店经常希望对预订小部件、网站设计、配色方案、发票、邮件和确认页面拥有更多控制权,以使体验更好地符合其品牌。这很重要,因为许多评论者希望 Exely 看起来不那么模板化,而是为每个酒店提供更具差异化的体验。
排名更高的方面
独特功能
酒店经营者喜爱的方面
用户多次称赞 Neobookings 的专业和敬业支持团队,指出他们的可用性、响应能力和及时解决问题的能力。这大大提高了用户体验和对产品的信任度。
持续改进是其主要优势。Neobookings 的频繁更新和对产品改进的承诺确保了该解决方案在酒店运营中保持竞争力和有效性。
用户强调 Neobookings 预订引擎功能强大、用途广泛且直观的特性。它有助于增加直接预订量并简化管理,并提到其显著的销售增长和积极的用户体验。
酒店经营者提出异议的方面
一些用户指出了 CMS 和其他功能中的可用性问题,建议增强用户界面和附加功能(如全面的忠诚度计划和更容易的自动化)将会有所帮助。
排名更高的方面
独特功能
这取决于您的需求。Exely Booking Engine 和 Neobookings 共享许多核心 Booking Engine 功能,但各有独特的能力。Exely Booking Engine 提供 10 个经验证的集成合作伙伴,而 Neobookings 提供 21 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速上手。Exely Booking Engine 在易用性方面领先,评分为 4.9/5 对比 4.8/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。
Exely Booking Engine:否。Neobookings:否。 两款产品目前均不提供免费版。大多数 Booking Engine 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。Exely 的 HT Score 为 97,Neobookings 的为 72。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐