项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
各产品在不同酒店规模、类型和区域的 预订引擎 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | #7 110 条评价 | #35 2 条评价 |
| 中型(25-74 间客房) ▾ | #7 125 条评价 | #18 16 条评价 |
| 大型(75-199 间客房) ▾ | #2 68 条评价 | #16 4 条评价 |
| 超大型(200+ 间客房) ▾ | #5 14 条评价 | #17 1 条评价 |
按酒店类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #8 94 条评价 | #24 9 条评价 |
| 豪华酒店 ▾ | #10 60 条评价 | #20 9 条评价 |
| 品牌/连锁酒店 ▾ | #10 48 条评价 | #20 7 条评价 |
| 长住酒店 ▾ | #14 12 条评价 | #26 2 条评价 |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 | #21 3 条评价 | #27 1 条评价 |
| 欧洲 ▾ | #16 24 条评价 | #49 0 条评价 |
| 亚太 ▾ | #4 219 条评价 | #8 15 条评价 |
| 中东 ▾ | #1 73 条评价 | #5 6 条评价 |
Choosing the right booking engine can dramatically influence your hotel's revenue and guest experience. Both Exely Booking Engine and RateGain Hotel Booking Engine aim to elevate direct bookings, but they differ significantly in features, user feedback, and market presence. Your decision should hinge on which platform aligns best with your hotel's size, region, and specific operational needs.
Exely’s more recent and voluminous reviews give it a clear edge in trustworthiness. But which platform truly fits your hotel's profile and goals?
Both products address the core challenge of converting website visitors into direct bookers while reducing dependence on OTAs. Exely’s platform is praised for its user-friendly interface and reliable synchronization, especially appreciated by small to mid-sized hotels seeking simplicity and quick deployment. RateGain, while less reviewed recently, offers a broader global reach with advanced features like real-time pricing and multi-language support.
The main divergence lies in their feature set and regional focus: Exely has a more extensive presence in North America, Europe, and Asia Pacific, while RateGain's strength is in Asia Pacific and the Middle East. If your hotel targets these regions, your choice may differ.
Does your hotel need a straightforward solution with strong local support, or are you seeking advanced features for a global audience? The answer guides which platform fits better.
If your hotel needs a highly rated, easy-to-use booking engine with proven support and a focus on direct booking growth, go with Exely. Its 144 reviews, most from the last six months, highlight its reliability, quick onboarding, and high likelihood to recommend — 98%.
If your hotel requires a larger partner network, extensive integrations, or advanced features like A/B testing and Google Analytics, RateGain might be appealing. However, note its limited recent reviews and regional presence, which could impact support and customization.
For independent hotels and boutique properties prioritizing ease and support, Exely is the safer choice. Larger or more tech-forward hotels with a global footprint might consider RateGain, but with caution.
Exely’s platform scores a 4.91/5 for ease of use, driven by its intuitive dashboard and straightforward onboarding process, which many reviewers praise as “friendly” and “quick.” Customers frequently mention how easily staff adapt, with comments like “support system, timely problem solving, ease of use, and quick response” highlighting its focus on user experience.
RateGain’s interface is also rated highly at 4.71/5, appreciated for its simplicity and fast updates. Users describe it as “easy to access and very friendly,” but some note occasional glitches in automatic booking updates.
Edge: Exely.
Exely boasts 21 shared features plus 8 exclusive ones, including room substitutions, booking abandonment recapture, and website integration, offering substantial customization options. RateGain shares many core features but adds 7 unique capabilities like A/B testing, price comparison widgets, and gift vouchers, emphasizing marketing and analytics.
While RateGain’s extra features cater to larger hotels seeking detailed optimization tools, Exely’s focus on automation and guest engagement makes it more suitable for independent properties.
Edge: Exely.
Exely’s reviews consistently laud its customer support, with a 4.96/5 rating and comments like “answers all questions promptly” and “friendly negotiations,” indicating a high level of responsiveness. Recent reviews emphasize the support team’s quick problem resolution and proactive communication as key strengths.
RateGain scores 4.76/5, also praised for support, but with fewer recent reviews to confirm consistency. Some users mention occasional delays or glitches but overall positive experiences.
Edge: Exely.
RateGain outperforms with 95 verified partners compared to Exely’s 8, including notable integrations like Oracle Hospitality, HotelRaccoon, and Profitroom. Shared partners such as Mews and Booking.com indicate common ground, but RateGain’s extensive partner network offers more flexibility for hotels with complex systems.
Exely’s limited integrations might restrict some operational workflows, but its core features are robust enough for many independent hotels. Larger hotel groups needing advanced third-party connections should lean toward RateGain.
Edge: RateGain.
Exely has a significantly higher review count (144 vs. 21) and recent feedback, making its ratings more reliable. Hoteliers across boutique, city center, and resort segments rate Exely highly for ease of use, support, and value, with 98% likelihood to recommend.
RateGain’s reviews are sparse and less recent, mostly praising ease of use but lacking detailed feedback or high ratings. For hoteliers seeking proven satisfaction, Exely’s score is the stronger indicator.
Edge: Exely.
Exely’s pricing starts at $200 per month with no freemium or trial options, making it an affordable choice for smaller hotels. RateGain charges a $400 base price, also without trial or freemium plans, positioning itself as a more premium option.
Both require annual payments; your choice depends on your budget and how much value you assign to advanced features or broader integrations.
Not ideal if your hotel needs extensive customization, advanced analytics, or integrations with complex enterprise systems.
Not ideal if your hotel is small, boutique, or primarily focused on local markets without needing complex integrations.
Exely excels as a straightforward, well-supported booking engine with recent, high-quality reviews. Its strengths in ease of use, customer support, and direct booking features make it ideal for independent hotels and smaller chains seeking quick results.
RateGain offers a broader set of integrations and advanced marketing features but lags in recent reviews and regional support. It’s better suited for large, multi-property brands or hotels with complex operational needs.
If your priority is a proven, user-friendly platform with strong support, go with Exely. If your hotel needs extensive integrations, detailed analytics, and a global reach, consider RateGain—but verify recent reviews and regional support first.
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
| 功能 |
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|---|---|---|
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商品和包装
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| 房间替换 | ||
| 多房间和多费率计划预订 | ||
| 固定费率、浮动费率和折扣率 | ||
| 合并库存 | ||
| 特别优惠和折扣 | ||
| 可定制的附加组件 | ||
| 膳食计划 | ||
| 网站整合 | ||
| 社交媒体整合/预订 | ||
|
▾
追加销售和交叉销售
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| 多房间和多费率计划预订 | ||
| 房间替换 | ||
| 礼品卡 | ||
| 预订放弃重新获得 | ||
| 可定制的附加组件 | ||
| 特别优惠和折扣 | ||
| 膳食计划 | ||
| 替代住宿建议(没有空房时) | ||
| 忠诚度计划整合 | ||
|
▾
转换
|
|
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| 移动优化/响应式 | ||
| 特别优惠和折扣 | ||
| 紧急信息 | ||
| 预订放弃重新获得 | ||
| 多房间和多费率计划预订 | ||
| 房间替换 | ||
| 人工智能优化 | ||
| 价格对比 | ||
| 多种语言 | ||
| 转化率报告 | ||
| Facebook 转化跟踪 | ||
| 可定制的退出意图模式 | ||
| 表单自动填充 | ||
| 灵活日期 | ||
| 费率计划比较 | ||
| Google 酒店广告预订 | ||
| Tripadvisor 预订 | ||
|
▾
支付
|
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| 多币种 | ||
| 苹果支付 | ||
| Google Pay | ||
| 贝宝 | ||
| PCI合规性 | ||
| PayU | ||
| 条纹 | ||
|
▾
通知
|
|
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| 预订放弃重新获得 | ||
| 入住后电子邮件 | ||
| 入住前电子邮件 | ||
| 确认电子邮件 | ||
|
▾
团体预订
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| 婚礼和企业预订模块 | ||
| 可用性块 | ||
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▾
报告与分析
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| 自动报告 | ||
| 转化率报告 | ||
| 推荐报告 | ||
| Google Analytics 跟踪 | ||
|
▾
税务合规
|
|
|
| PCI合规性 | ||
| 符合 ADA 标准 | ||
| 关税 | ||
| 多币种 | ||
| 符合 GDPR 规定 |
我们分析了 3 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able..."
该目标暂无已发布的案例研究。
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
该目标暂无已发布的案例研究。
酒店经营者喜爱的方面
大量评论赞扬Exely的支持和客户成功团队,因其快速响应、实操设置帮助和以解决方案为导向的指导。酒店通常将这种关系描述为真正的合作伙伴关系,帮助他们更快上... 大量评论赞扬Exely的支持和客户成功团队,因其快速响应、实操设置帮助和以解决方案为导向的指导。酒店通常将这种关系描述为真正的合作伙伴关系,帮助他们更快上线、迅速解决问题,并更有效地使用平台。
预订引擎被反复描述为直观、快速,宾客可以以最小的摩擦完成预订。评论者表示,简洁的流程、移动端友好的表现和简便的导航改善了宾客体验,有助于提高完成的预订... 预订引擎被反复描述为直观、快速,宾客可以以最小的摩擦完成预订。评论者表示,简洁的流程、移动端友好的表现和简便的导航改善了宾客体验,有助于提高完成的预订数量。
评论者普遍认为 Exely 有助于将销售从 OTA 转移到酒店官网,提升直接预订转化率和整体收入。许多人指出,预订引擎带来更有利润的直销,降低佣金成本,并帮助酒店... 评论者普遍认为 Exely 有助于将销售从 OTA 转移到酒店官网,提升直接预订转化率和整体收入。许多人指出,预订引擎带来更有利润的直销,降低佣金成本,并帮助酒店更好地掌控客人关系。
酒店经营者提出异议的方面
许多评测者希望获得更高级的报告功能、更深入的筛选以及更可定制的仪表盘,以更好地跟踪预订、收入、渠道和转化表现。虽然基础报告很有用,但买家明显认为分析功... 许多评测者希望获得更高级的报告功能、更深入的筛选以及更可定制的仪表盘,以更好地跟踪预订、收入、渠道和转化表现。虽然基础报告很有用,但买家明显认为分析功能是 Exely 可以成为收入团队更强决策工具的一个领域。
酒店经常希望对预订小部件、网站设计、配色方案、发票、邮件和确认页面拥有更多控制权,以使体验更好地符合其品牌。这很重要,因为许多评论者希望 Exely 看起来... 酒店经常希望对预订小部件、网站设计、配色方案、发票、邮件和确认页面拥有更多控制权,以使体验更好地符合其品牌。这很重要,因为许多评论者希望 Exely 看起来不那么模板化,而是为每个酒店提供更具差异化的体验。
排名更高的方面
独特功能
排名更高的方面
独特功能
这取决于您的需求。Exely Booking Engine 和 RateGain Hotel Booking Engine 共享许多核心 Booking Engine 功能,但各有独特的能力。Exely Booking Engine 提供 10 个经验证的集成合作伙伴,而 RateGain Hotel Booking Engine 提供 96 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速上手。Exely Booking Engine 在易用性方面领先,评分为 4.9/5 对比 4.7/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。
Exely Booking Engine:否。RateGain Hotel Booking Engine:否。 两款产品目前均不提供免费版。大多数 Booking Engine 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。Exely 的 HT Score 为 97,RateGain 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐