The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 230 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Exely 表现出色 在 支持响应速度和账户管理 方面 — 尤其适合 brand 类型的物业 (0.0/5) ,拥有独特功能如 Booking abandonment recapture and Website Integration.
vioma GmbH 表现出色 ,拥有独特功能如 Marketing Automation and Email Marketing.
基于 HTR 上 230 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $200/mo | From $400/mo |
| 经验证的评价 | 228 | 2 |
在分析了 230 条经验证的评价后,Exely 用户最看重其 支持响应速度和账户管理, booking engine usability and guest conversion, 直接预订增长,而 vioma GmbH 用户则强调 。点击任意主题查看评价者的反馈。
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支持响应速度和账户管理
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Booking engine usability and guest conversion
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直接预订增长
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定价、促销和追加销售工具
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网站和预订设计定制
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Integrations and connectivity
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报告和分析的局限性
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各产品在不同物业规模、类型和区域的 预订引擎 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #15 34 条评价 | #38 2 条评价 |
| 中型(25-74 间客房) ▾ | #11 64 条评价 | — |
| 大型(75-199 间客房) ▾ | #22 5 条评价 | — |
| 超大型(200+ 间客房) ▾ | #8 6 条评价 | — |
按物业类型
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| 精品酒店 ▾ | #15 35 条评价 | — |
| 豪华酒店 ▾ | #15 28 条评价 | #39 2 条评价 |
| 品牌/连锁酒店 ▾ | #16 17 条评价 | — |
| 长住酒店 ▾ | #16 9 条评价 | — |
按区域
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| 北美 | #24 2 条评价 | — |
| 欧洲 ▾ | #25 11 条评价 | #33 2 条评价 |
| 亚太 ▾ | #4 79 条评价 | — |
| 中东 ▾ | #2 17 条评价 | — |
Choosing between Exely Booking Engine and Vioma involves evaluating how each platform addresses your hotel’s specific booking and marketing needs. Both serve as booking engines, but they diverge significantly in features, user experience, and market focus. Your decision should hinge on your hotel’s size, operational complexity, and desire for integrations or marketing tools.
Exely excels with a high user review count and recent feedback, making it a more trusted choice today. But does it fit your hotel's unique requirements?
Both platforms aim to increase direct bookings and streamline reservations, but they approach this goal differently. Exely provides a straightforward booking engine with marketing tools to boost conversions, while Vioma offers a broader suite of online marketing and website solutions alongside its booking engine.
While Exely’s focus is on booking optimization, Vioma emphasizes integrating online marketing, Web development, and conversion rate features. Are you seeking a dedicated booking solution or a full marketing ecosystem? Exely’s recent reviews and higher review count suggest it’s currently more reliable and trusted.
If you need a booking engine primarily for direct reservations, especially if your hotel is in North America or Europe, Exely’s strong review history (144 reviews, 63 in the last 6 months) makes it the clear winner. Its core strengths include user-friendly management, fast channel synchronization, and effective booking tools that drive revenue.
Conversely, if your hotel relies heavily on online marketing, website customization, or integrated digital campaigns—especially within Europe—Vioma’s extensive feature set (27 exclusive features) and 29 verified integrations may better serve your needs. However, its limited recent reviews (none in the last 6 months) signal less current user confidence.
In summary, if you prioritize proven performance and recent user feedback, Exely is the safer, more dependable choice. But for a hotel seeking a broader online marketing toolkit, Vioma could be suitable despite the less recent review data.
Ease of use is a critical factor in adoption and daily operations. Exely holds a high rating of 4.91/5, with many users praising its intuitive dashboard and quick onboarding process. Reviewers note its simple management of rates and reservations enhances staff productivity.
Vioma scores a perfect 5/5 for ease of use, with users highlighting its straightforward interface and minimal setup effort for new websites. Its focus on seamless integration and user-friendly design minimizes staff training time.
Edge: Vioma
Exely offers 4 exclusive features, including flexible dates, booking abandonment recapture, website integration, and PayU payment options. These are tailored to optimize booking conversion and streamline online reservations.
Vioma provides a broader set of 27 exclusive features, including conversion rate optimization, marketing automation, email marketing, content management, social media analytics, reputation management, and more. Its extensive feature list supports both booking and digital marketing efforts.
While Vioma’s feature count is significantly higher, Exely’s niche features focus on booking efficiency. If your hotel requires advanced marketing tools, Vioma is superior; for straightforward booking enhancements, Exely’s features suffice.
Edge: Vioma
Exely’s customer support is highly rated at 4.96/5, with reviews emphasizing prompt, friendly, and effective responses. Clients appreciate the proactive approach and clear communication, which enhances their overall experience.
Vioma also scores a perfect 5/5 for support, with reviewers praising its responsiveness and problem-solving attitude. Both products excel here, but Exely’s recent reviews underscore its superior support quality in the current market climate.
Edge: Exely
Exely integrates with 8 verified partners, including notable systems like Hotellab, Clock, Booking.com, and IDeaS. Its limited partner list constrains some automation and channel management capabilities.
Vioma boasts 29 verified integrations, including key industry players such as SiteMinder, Infor, Winhotel, and Hotelchamp. Its extensive network allows for more comprehensive system connectivity and operational flexibility.
Given the higher number of integrations, Vioma offers greater adaptability for hotels with complex management systems. However, Exely’s reliable core integrations may meet your needs if your setup is simpler.
Edge: Vioma
Exely’s review count (144 reviews) and recent feedback (63 reviews in the last 6 months) give it a data-rich perspective. Its users—primarily in North America and Europe—rate it highly, often citing ease of use, customer support, and booking effectiveness.
Vioma has only 2 reviews, both from European hotels, with perfect scores. While these ratings are positive, the limited volume and recency mean less confidence in its current performance and hotel satisfaction levels.
Based on available data, Exely’s stronger review presence and recent positive feedback make it the better-rated product among hoteliers today.
Edge: Exely
Exely charges a flat base price of $200 with no additional implementation fees or monthly per-room charges. Its straightforward pricing makes budgeting easier for hotels of all sizes.
Vioma’s base price is $400, also without implementation fees or monthly per-room charges, but its higher cost may reflect its broader feature set and integration capabilities.
Considering value, Exely’s lower price point paired with recent positive reviews offers a compelling ROI for hotels seeking a dedicated booking engine without extensive extras.
Hotels that benefit from Exely’s streamlined booking engine and marketing tools include:
Not ideal if:
Hotels that should consider Vioma include:
Not ideal if:
Exely’s core strength lies in its user-friendly interface, recent positive reviews, and effective booking features. It’s tailored for hotels that want a reliable, straightforward platform to increase direct reservations and streamline operations.
If your hotel values proven performance, excellent support, and a focus on booking efficiency, Exely is the clear choice. Its recent review volume and ratings position it as the more trusted platform today.
On the other hand, Vioma offers a comprehensive digital marketing and website management suite, ideal for hotels that need extensive online presence tools and integrations. It’s better suited for hotels with complex marketing needs or those heavily invested in online branding.
Choose Exely if you want a dependable booking engine with quick setup and strong support. Opt for Vioma if your hotel requires a flexible, all-in-one platform that combines booking with advanced marketing capabilities.
预订引擎 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $200/mo | From $400/mo |
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
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商品和包装
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| 房间替换 | ||
| 多房间和多费率计划预订 | ||
| 固定费率、浮动费率和折扣率 | ||
| 合并库存 | ||
| 特别优惠和折扣 | ||
| 可定制的附加组件 | ||
| 膳食计划 | ||
| 网站整合 | ||
| 社交媒体整合/预订 | ||
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追加销售和交叉销售
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| 多房间和多费率计划预订 | ||
| 房间替换 | ||
| 礼品卡 | ||
| 预订放弃重新获得 | ||
| 可定制的附加组件 | ||
| 特别优惠和折扣 | ||
| 膳食计划 | ||
| 替代住宿建议(没有空房时) | ||
| 忠诚度计划整合 | ||
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转换
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| 移动优化/响应式 | ||
| 特别优惠和折扣 | ||
| 紧急信息 | ||
| 预订放弃重新获得 | ||
| 多房间和多费率计划预订 | ||
| 房间替换 | ||
| 人工智能优化 | ||
| 价格对比 | ||
| 多种语言 | ||
| 转化率报告 | ||
| Facebook 转化跟踪 | ||
| 可定制的退出意图模式 | ||
| 表单自动填充 | ||
| 灵活日期 | ||
| 费率计划比较 | ||
| Google 酒店广告预订 | ||
| Tripadvisor 预订 | ||
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支付
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| 多币种 | ||
| 苹果支付 | ||
| Google Pay | ||
| 贝宝 | ||
| PCI合规性 | ||
| PayU | ||
| 条纹 | ||
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通知
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| 预订放弃重新获得 | ||
| 入住后电子邮件 | ||
| 入住前电子邮件 | ||
| 确认电子邮件 | ||
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团体预订
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| 婚礼和企业预订模块 | ||
| 可用性块 | ||
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报告与分析
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| 自动报告 | ||
| 转化率报告 | ||
| 推荐报告 | ||
| Google Analytics 跟踪 | ||
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税务合规
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| PCI合规性 | ||
| 符合 ADA 标准 | ||
| 关税 | ||
| 多币种 | ||
| 符合 GDPR 规定 |
我们分析了 3 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able..."
该目标暂无已发布的案例研究。
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Exely 的支持团队和指定客户经理的响应速度和专业性是用户普遍称赞的方面。评论者表示,问题能够迅速解决,设置过程指导清晰,而且在客户导入和日常运营过程中,... Exely 的支持团队和指定客户经理的响应速度和专业性是用户普遍称赞的方面。评论者表示,问题能够迅速解决,设置过程指导清晰,而且在客户导入和日常运营过程中,供应商都积极主动、易于合作。
Reviewers consistently describe the booking engine as easy for guests to use, fast, and well structured. They say this simplicity improves completion... Reviewers consistently describe the booking engine as easy for guests to use, fast, and well structured. They say this simplicity improves completion rates, supports mobile booking, and makes it easier to turn website traffic into paid reservations.
许多评论者表示,Exely 可以增加直接预订量,并通过减少酒店对在线旅行社 (OTA) 的依赖,帮助酒店保留更多收入。用户认为,这得益于更流畅的网站预订流程、更高... 许多评论者表示,Exely 可以增加直接预订量,并通过减少酒店对在线旅行社 (OTA) 的依赖,帮助酒店保留更多收入。用户认为,这得益于更流畅的网站预订流程、更高的转化率,以及有助于收入增长和更好地管理客户关系的工具。
酒店从业者提出异议的方面
许多评论者希望在预订引擎和网站方面拥有更大的灵活性,以便更好地契合他们的品牌形象。他们要求更好的色彩控制、更现代的模板、更丰富的组件自定义功能以及更少... 许多评论者希望在预订引擎和网站方面拥有更大的灵活性,以便更好地契合他们的品牌形象。他们要求更好的色彩控制、更现代的模板、更丰富的组件自定义功能以及更少的限制性设计选项,从而使他们的网站看起来独一无二,而不是千篇一律的模板。
A recurring request is broader and simpler integration with PMS, CRM, payment gateways, and regional distribution partners. Users generally see integr... A recurring request is broader and simpler integration with PMS, CRM, payment gateways, and regional distribution partners. Users generally see integrations as valuable when they work, but several reviews call for more channels, fewer setup hurdles, and better native connectivity.
排名更高的方面
独特功能
独特功能
这取决于您的需求。Exely Booking Engine 和 Vioma 共享许多核心 Booking Engine 功能,但各有独特的能力。Exely Booking Engine 提供 8 个经验证的集成合作伙伴,而 Vioma 提供 31 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Vioma 在易用性方面领先,评分为 5.0/5 对比 4.9/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Exely Booking Engine:否。Vioma:否。 两款产品目前均不提供免费版。大多数 Booking Engine 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Exely 的 HT Score 为 96,vioma GmbH 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您的房产情况量身定制的推荐方案