The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 583 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Exely 表现出色 在 user interface 方面 ,拥有独特功能如 Gift Vouchers.
Yanolja Cloud Solution 表现出色 在 支持与入职 方面 — 尤其适合 brand 类型的物业 (3.0/5) ,拥有独特功能如 Revenue management module and Payment processing.
基于 HTR 上 583 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $400/mo | From $100/mo |
| 经验证的评价 | 56 | 527 |
在分析了 583 条经验证的评价后,Exely 用户最看重其 user interface, 客户支持, hotel operation efficiency,而 Yanolja Cloud Solution 用户则强调 支持与入职, 用户友好界面, 渠道管理与整合。点击任意主题查看评价者的反馈。
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Hotel Operation Efficiency
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渠道管理与整合
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Channel Management
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入住和宾客体验
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自定义和报告功能
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渠道管理与整合
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报告和分析
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移动应用
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各产品在不同物业规模、类型和区域的 酒店管理软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #23 16 条评价 | #3 330 条评价 |
| 中型(25-74 间客房) ▾ | #17 15 条评价 | #4 126 条评价 |
| 大型(75-199 间客房) ▾ | #16 3 条评价 | #7 10 条评价 |
| 超大型(200+ 间客房) | #11 1 条评价 | #9 4 条评价 |
按物业类型
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| 精品酒店 ▾ | #22 13 条评价 | #5 192 条评价 |
| 豪华酒店 ▾ | #20 11 条评价 | #2 286 条评价 |
| 品牌/连锁酒店 ▾ | #25 2 条评价 | #6 81 条评价 |
| 长住酒店 ▾ | #21 3 条评价 | #6 32 条评价 |
按区域
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| 北美 ▾ | #22 2 条评价 | #13 24 条评价 |
| 欧洲 ▾ | #24 2 条评价 | #14 14 条评价 |
| 亚太 ▾ | #6 28 条评价 | #2 410 条评价 |
| 中东 ▾ | #7 5 条评价 | #4 13 条评价 |
Choosing between Exely HMS by Exely and Yanolja Hotel Management Software by Yanolja Cloud Solution hinges on your hotel’s specific needs. Both platforms aim to streamline operations, boost revenue, and improve guest experiences, but they approach these goals differently. Exely emphasizes direct booking growth and customizable features, while Yanolja offers extensive integrations and comprehensive automation. Which aligns better with your hotel’s current priorities?
Your team must weigh the software’s core strengths—ease of use, features, support, and cost—to determine the best fit. Do you want a more feature-rich, scalable platform or a solution with a broader partner network? The choice impacts your operational efficiency and revenue potential.
Yanolja Cloud Solution boasts over 450 reviews, with the most recent in the last six months, supporting its position as a well-established, trusted platform. Exely, with only 48 reviews and none recent, offers a solid but less current perspective. Its overall ratings favor Yanolja, especially on user satisfaction and confidence, making it the more reliable choice now.
Both products target hotel management, but they diverge in approach. Exely offers a consolidated platform focusing on direct bookings, reputation, and customization, primarily serving boutique and city center hotels. Its strengths lie in streamlined workflows and a simple interface, but its limited recent reviews suggest less market momentum.
Yanolja, in contrast, provides a broad, fully integrated system with 157 verified partners, including channel managers, booking engines, and revenue management modules. Its vast reach across 60 countries and extensive feature set support larger, multi-property, or resort-focused hotels. Its recent reviews highlight reliable automation and ease of use, especially in high-volume environments.
Are your priorities more aligned with customizability and boutique hotel features (Exely), or extensive integrations and automation for larger operations (Yanolja)?
If your hotel needs a straightforward, intuitive management system with a focus on direct bookings and reputation management, go with Exely. It’s better suited for boutique hotels, city centers, and properties emphasizing personalized service, thanks to its ease of use and high customer support ratings.
If your hotel prioritizes extensive integrations, automation, and scalability—especially if you operate multiple properties or need robust revenue management—Yanolja is the clear choice. Its broad partner network and feature-rich modules support complex operational workflows, making it ideal for larger or more dynamic hotels.
In essence, choose Exely if simplicity and customization are your goals; opt for Yanolja if you want comprehensive automation and extensive partner integrations.
Both products excel in user-friendliness, with Exely receiving a 4.88/5 rating and Yanolja slightly behind at 4.77/5. Exely’s interface is praised for its intuitiveness, making onboarding quick and staff adoption straightforward, with onboarding ratings of 4.82/5.
Yanolja, while slightly lower in ease of use, benefits from a large, global support team, ensuring consistent user assistance. Its interface is modern and accessible, but some users note the complexity of its extensive features can introduce a learning curve.
Edge: Exely HMS.
Yanolja offers 35 features exclusive to its platform, including channel management, revenue modules, integrated CRS, guest CRM, automated night audit, and digital registration—features that significantly enhance automation and operational control. Its total features count is 37, matching shared features with Exely.
Exely’s unique feature is Gift Vouchers, a useful tool for marketing and guest loyalty, but it lacks many advanced automation modules found in Yanolja. Its smaller feature set makes it less suitable for complex operations.
Edge: Yanolja Cloud Solution.
Exely’s customer support is highly rated at 4.9/5, with reviews mentioning fast, helpful responses and ongoing improvements. Users appreciate the responsiveness during onboarding and troubleshooting, describing staff as "sociable and very helpful."
Yanolja support is also strong, rated at 4.78/5, with many reviewers highlighting patient, efficient assistance. Some users mention that support could be improved during peak times, but overall, both platforms are reliable.
Edge: Exely HMS.
Yanolja dramatically outpaces Exely in integrations—157 verified partners versus Exely’s 8. Shared partners include major industry players like Oracle Hospitality and Booking.com, but Yanolja’s list includes Xero, QuickBooks, and Profitroom, supporting broader operational needs.
Exely’s limited integrations may restrict scalability but ensure a more focused, straightforward setup. Yanolja’s expansive network benefits multi-channel distribution and revenue management systems.
Edge: Yanolja Cloud Solution.
Yanolja’s overall rating of 4.22/5, based on 454 reviews, reflects broader market trust and recent positive feedback. It boasts a higher NPS score (9.47/10) and recent reviews confirming its usability and support.
Exely, with 48 reviews and an overall rating of 0/5 (likely a data anomaly), has limited recent feedback and less market confidence. Its reviews highlight ongoing improvements but lack the volume to match Yanolja’s reputation.
Edge: Yanolja Cloud Solution.
Exely charges a base fee of $400 per month, with no free tier or trial information available, indicating a fixed cost for full access. Yanolja’s base price is $100 per month with a 30-day trial, making it more affordable upfront, especially for smaller properties.
Pricing differences suggest Yanolja is more accessible for hotels with tighter budgets or those seeking flexible trial options. Exely’s higher fee might be justified by its tailored features for larger or boutique hotels.
Not ideal if your hotel needs extensive automation, multiple integrations, or advanced revenue management features.
Not ideal if your hotel prefers a simple, standalone PMS without the need for broad integrations or automation.
Yanolja offers a more comprehensive, integrated platform with a broad partner network, making it ideal for larger or multi-property hotels. Its extensive feature set supports automation, revenue management, and global operations, backed by recent reviews confirming its reliability and ease of use.
Exely, on the other hand, provides a streamlined, user-friendly experience tailored for boutique and city hotels focused on direct bookings and reputation, but with fewer recent reviews and integrations. Its simpler approach suits smaller properties prioritizing ease of operation.
Choose Yanolja if you need automation, scalability, and extensive integrations; select Exely if you seek simplicity, customization, and a focus on direct booking growth.
酒店管理软件 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $400/mo | From $100/mo |
根据 HTR 的产品数据库,Exely HMS 和 Yanolja Hotel Management Software 共享 37 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 交付过程 | ||
| 客户关系管理 | ||
| 收益管理模块 | ||
| 礼品卡 | ||
| 综合 CRS | ||
| 预订引擎 | ||
| 频道管理员 |
显示主要差异。这两款产品之间还有 24 项功能存在差异。
我们分析了 6 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able..."
"We can now manage every property in our franchise from a single dashboard, track performance instantly, and know that our team has 24/7 support whenever it’s needed. It has complet..."
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
"Having used YCS’s solutions and services for the past three years, I highly recommend them to everyone. The local Business Development Manager and 24/7 support are invaluable. We c..."
该目标暂无已发布的案例研究。
"I am extremely pleased with the customer service provided by YCS. The night audit and other reports are incredibly helpful, and my experience using their solutions has been positiv..."
酒店从业者喜爱的方面
The intuitive and straightforward interface of Exely significantly enhances user experience, making it easier for staff to navigate during busy period... The intuitive and straightforward interface of Exely significantly enhances user experience, making it easier for staff to navigate during busy periods and integrating seamlessly into daily operations.
客户支持团队因其快速响应和乐于助人而受到赞扬,确保任何问题都能得到迅速解决,但这并非Exely独有的特点,而是一个更普遍的特点。
Exely is praised for streamlining hotel operations, reducing errors and enhancing overall workflow efficiency by automating various processes and task... Exely is praised for streamlining hotel operations, reducing errors and enhancing overall workflow efficiency by automating various processes and tasks.
酒店从业者提出异议的方面
用户表示需要更高级的报告选项和自定义功能,以便进行更深入的性能分析和个性化的用户体验,而这些在当前的系统中是缺乏的。
有批评指出,该系统在高峰工作负载期间的性能存在问题,报告称加载时间过长、偶尔出现错误以及意外注销阻碍了操作流程。
独特功能
酒店从业者喜爱的方面
eZee 的支持团队以其快速响应和专业精神而备受好评。他们在用户引导方面表现出色,能够帮助新用户快速上手并有效解决问题,尽管一些用户建议他们改进周末支持服... eZee 的支持团队以其快速响应和专业精神而备受好评。他们在用户引导方面表现出色,能够帮助新用户快速上手并有效解决问题,尽管一些用户建议他们改进周末支持服务。
许多用户称赞eZee的用户界面友好,简化了操作流程,提高了员工效率。该界面易于操作,上手迅速,从而带来了良好的用户体验。
eZee 因其高效的渠道管理而备受赞誉,它能确保各平台房价和房态同步,从而实现无缝的客房分配。它与在线旅行社 (OTA) 和后端系统完美集成,显著提升了运营效率。... eZee 因其高效的渠道管理而备受赞誉,它能确保各平台房价和房态同步,从而实现无缝的客房分配。它与在线旅行社 (OTA) 和后端系统完美集成,显著提升了运营效率。然而,一些评论指出,eZee 在与 Xero 等会计系统的集成方面仍需改进。
酒店从业者提出异议的方面
eZee 因其高效的渠道管理而备受赞誉,它能确保各平台房价和房态同步,从而实现无缝的客房分配。它与在线旅行社 (OTA) 和后端系统完美集成,显著提升了运营效率。... eZee 因其高效的渠道管理而备受赞誉,它能确保各平台房价和房态同步,从而实现无缝的客房分配。它与在线旅行社 (OTA) 和后端系统完美集成,显著提升了运营效率。然而,一些评论指出,eZee 在与 Xero 等会计系统的集成方面仍需改进。
eZee的报告系统因其能够提供准确及时的洞察而备受赞誉,这些洞察有助于决策制定和合规性管理。用户虽然欣赏其清晰的数据呈现方式,但也有一些用户希望获得更详细... eZee的报告系统因其能够提供准确及时的洞察而备受赞誉,这些洞察有助于决策制定和合规性管理。用户虽然欣赏其清晰的数据呈现方式,但也有一些用户希望获得更详细、更可定制的报告,以增强运营分析能力。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Exely HMS 和 Yanolja Hotel Management Software 共享许多核心 Hotel Management Software 功能,但各有独特的能力。Exely HMS 提供 8 个经验证的集成合作伙伴,而 Yanolja Hotel Management Software 提供 157 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Exely HMS 在易用性方面领先,评分为 4.9/5 对比 4.8/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Exely HMS:否。Yanolja Hotel Management Software:否。 两款产品目前均不提供免费版。大多数 Hotel Management Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Exely 的 HT Score 为 82,Yanolja Cloud Solution 的为 90。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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