The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 酒店管理软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
Newbook |
|---|---|---|
| 小型(10-24 间客房) ▾ | #23 16 条评价 | — |
| 中型(25-74 间客房) ▾ | #17 15 条评价 | — |
| 大型(75-199 间客房) | #16 3 条评价 | — |
| 超大型(200+ 间客房) | #11 1 条评价 | — |
按物业类型
| 细分市场 |
|
Newbook |
|---|---|---|
| 精品酒店 ▾ | #22 13 条评价 | — |
| 豪华酒店 ▾ | #20 11 条评价 | — |
| 品牌/连锁酒店 | #25 2 条评价 | — |
| 长住酒店 | #21 3 条评价 | — |
按区域
| 细分市场 |
|
Newbook |
|---|---|---|
| 北美 | #22 2 条评价 | — |
| 欧洲 | #24 2 条评价 | — |
| 亚太 ▾ | #6 28 条评价 | — |
| 中东 ▾ | #7 5 条评价 | — |
Choosing between Exely HMS by Exely and NewBooks hinges on your hotel’s specific needs. Both aim to streamline operations and maximize revenue, but Exely is a comprehensive hotel management platform, while NewBook appears to serve a different segment, primarily book retailers and publishers. Given your focus on hotel management, Exely’s suite of features and recent reviews make it the more relevant choice. But how do they compare in detail?
Exely HMS is explicitly built for hotel management, offering features like channel management, online check-in, and guest messaging, tailored to hospitality operations. In contrast, NewBooks seems oriented toward inventory and review management for book retailers, with no dedicated hotel features.
Both products aim to improve efficiency but diverge significantly in their focus—Exely on hotel operations and revenue, NewBooks on inventory and content management. The critical question is which aligns better with your hotel’s operational priorities.
If your hotel needs a robust, all-in-one management system that boosts direct bookings, manages online reputation, and streamlines daily operations, go with Exely HMS. Its extensive feature set, including booking engine, channel management, and guest communication, was developed specifically for hotels.
If your hotel primarily requires inventory management, AI-powered review summaries, or cataloging solutions for retail or publishing, NewBooks could be relevant. However, given its lack of hotel-specific features and market presence, Exely is the clear choice for hospitality.
Exely HMS scores highly with a 4.88/5 ease of use rating, reflecting its intuitive interface and straightforward onboarding process. Users praise its simple navigation, which reduces staff training time and minimizes errors during busy periods.
NewBooks has no publicly available reviews or ratings, making it impossible to assess its ease of use for hotel staff. Without user feedback, Exely’s proven usability gives it a decisive advantage.
Edge: Exely HMS.
Exely offers 38 unique hotel management features—such as multi-currency support, gift vouchers, automated night audit, native email marketing, guest profiles, online check-in/out, and revenue management modules. Its feature set is tailored to enhance hotel revenue and operational efficiency.
NewBooks has no listed hotel features or integrations, focusing instead on inventory and review content management, which are irrelevant for hotel operations. For hoteliers, Exely’s comprehensive toolkit makes it the superior choice.
Edge: Exely HMS.
Exely’s customer support ratings are exceptional at 4.9/5, with reviewers describing their support team as responsive, helpful, and quick to resolve issues. Recent reviews highlight the support team’s attentive responses and ongoing system improvements.
There are no available reviews or ratings for NewBooks’ customer support, leaving its support quality unverified. For critical hotel management tools, reliable support is essential—favoring Exely.
Edge: Exely HMS.
Exely integrates with 8 verified partners, including industry leaders like Oracle Hospitality, Booking.com, and IDeaS, facilitating seamless operations across booking channels, revenue management, and POS systems. These integrations are vital for real-time data flow and operational efficiency.
NewBooks has no verified integrations listed, limiting its ability to connect with hotel-specific systems. For a hotel seeking a connected management platform, Exely’s integrations are a significant advantage.
Edge: Exely HMS.
Exely’s recent reviews reflect a high satisfaction rate—98% likelihood to recommend—particularly among boutique, city center, and conference hotels. Its recent review count (18 reviews in the last six months) indicates active, current user engagement.
There are no reviews for NewBooks, making it impossible to gauge hotelier satisfaction. For proven user approval, Exely is the clear leader.
Edge: Exely HMS.
Exely charges a base price of $400 per month, with no trial or implementation fees, offering a predictable subscription model. Pricing for NewBooks is unavailable or not explicitly published, which complicates direct comparison.
Given Exely’s transparent pricing, hoteliers can evaluate ROI more confidently. The lack of pricing details for NewBooks suggests it might not cater to the hotel market directly.
Not ideal if your hotel:
Not ideal if your hotel:
The core difference is that Exely is a dedicated hotel management platform, while NewBook targets content and inventory management outside of hospitality. For your hotel, Exely’s feature-rich environment directly supports operational needs, revenue growth, and guest experience.
Choose Exely if you prioritize a proven, hotel-specific management system with recent positive reviews, high satisfaction, and extensive integrations. Its recent review volume and support ratings make it the safer, more reliable option for hotel teams.
Opt for NewBooks only if your hotel operates within retail or publishing sectors, requiring specialized content management or review summaries. For hospitality-specific needs, Exely’s targeted features and recent positive feedback confirm it’s the better fit.
Note: Due to the limited publicly available information for NewBooks and its focus on non-hotel markets, this comparison emphasizes the strengths and recent reviews of Exely HMS as the more relevant solution for hotel management.
我们分析了 2 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able..."
该目标暂无已发布的案例研究。
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
The intuitive and straightforward interface of Exely significantly enhances user experience, making it easier for staff to navigate during busy period... The intuitive and straightforward interface of Exely significantly enhances user experience, making it easier for staff to navigate during busy periods and integrating seamlessly into daily operations.
客户支持团队因其快速响应和乐于助人而受到赞扬,确保任何问题都能得到迅速解决,但这并非Exely独有的特点,而是一个更普遍的特点。
Exely is praised for streamlining hotel operations, reducing errors and enhancing overall workflow efficiency by automating various processes and task... Exely is praised for streamlining hotel operations, reducing errors and enhancing overall workflow efficiency by automating various processes and tasks.
酒店从业者提出异议的方面
用户表示需要更高级的报告选项和自定义功能,以便进行更深入的性能分析和个性化的用户体验,而这些在当前的系统中是缺乏的。
有批评指出,该系统在高峰工作负载期间的性能存在问题,报告称加载时间过长、偶尔出现错误以及意外注销阻碍了操作流程。
独特功能
评分差异最大的方面
这取决于您的需求。Exely HMS 和 NewBooks 共享许多核心 Hotel Management Software 功能,但各有独特的能力。Exely HMS 提供 8 个经验证的集成合作伙伴,而 NewBooks 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Exely HMS 在易用性方面领先,评分为 4.9/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Exely HMS:否。NewBooks:否。 两款产品目前均不提供免费版。大多数 Hotel Management Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Exely 的 HT Score 为 82,Newbook 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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