The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 57 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Exely 表现出色 在 user interface 方面 ,拥有独特功能如 Mobile App.
Revivo Technologies 表现出色 ,拥有独特功能如 Guest CRM and Real Time Reporting.
基于 HTR 上 57 条经验证的酒店从业者评价的并排评分。
| HTScore |
|
|
| 推荐可能性 |
|
|
| 易用性 |
|
|
| 客户支持 |
|
|
| 性价比 |
|
|
| 起始价格 | From $400/mo | From $600/mo |
| 经验证的评价 | 56 | 1 |
在分析了 57 条经验证的评价后,Exely 用户最看重其 user interface, 客户支持, hotel operation efficiency,而 Revivo Technologies 用户则强调 。点击任意主题查看评价者的反馈。
|
|
|
|---|---|
| 优点 | |
|
+
User Interface
▾
|
|
|
+
客户支持
▾
|
|
|
+
Hotel Operation Efficiency
▾
|
|
|
+
Channel Management
▾
|
|
| 缺点 | |
|
−
自定义和报告功能
▾
|
|
|
−
系统性能和速度
▾
|
|
|
−
移动应用
▾
|
|
各产品在不同物业规模、类型和区域的 酒店管理软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | #23 16 条评价 | — |
| 中型(25-74 间客房) ▾ | #17 15 条评价 | #39 1 条评价 |
| 大型(75-199 间客房) | #16 3 条评价 | — |
| 超大型(200+ 间客房) | #11 1 条评价 | — |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #22 13 条评价 | — |
| 豪华酒店 ▾ | #20 11 条评价 | — |
| 品牌/连锁酒店 | #25 2 条评价 | — |
| 长住酒店 | #21 3 条评价 | — |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 | #22 2 条评价 | — |
| 欧洲 | #24 2 条评价 | — |
| 亚太 ▾ | #6 28 条评价 | #20 1 条评价 |
| 中东 ▾ | #7 5 条评价 | — |
Choosing between Exely HMS by Exely and Hotelx HMS by Revivo hinges on your hotel’s specific needs, budget, and regional focus. Both aim to streamline hotel operations and boost revenue, but they differ significantly in their offerings and market presence. Exely’s more established platform with a broader feature set and international reach makes it a compelling choice for hotels seeking a comprehensive management system. Conversely, Revivo’s newer, AI-driven platform might suit hotels eager to explore automation and real-time data insights, especially in India.
Both Exely and Revivo address core hotel management challenges—streamlining operations, managing reservations, and increasing revenue. Exely offers a mature, feature-rich platform with 38 shared features and 6 unique ones, including automated night audits and GDPR compliance, making it suitable for hotels needing extensive customization. Revivo, however, provides 32 shared features and 7 exclusive features focused on real-time data, integrated reporting, and AI-driven insights, which appeal to hotels prioritizing automation and data-driven decision-making.
Where they diverge is in their market focus: Exely’s presence spans over 21 countries, supporting diverse hotel segments, from luxury to hostels. Revivo, primarily active in India and with a smaller regional footprint, is more tailored to resorts and hotels looking for a growth and automation platform. Do your operational needs align more with Exely’s broad international features or Revivo’s AI-powered, localized solutions?
If your hotel needs a proven, comprehensive management system with extensive integrations, go with Exely. It’s best suited for hotels seeking a platform with 48 reviews, a 4.88/5 ease-of-use rating, and a 98% likelihood to recommend. Exely’s strong customer support (4.9/5) and a solid NPS of 9.83 reinforce its reliability, making it ideal for hotels that want stability, customization, and international support.
If your hotel operates primarily in India and values AI-driven insights, real-time data, and growth tools, Revivo’s platform is your choice. Its smaller but focused user base, a perfect 5/5 in ease of use and support, and unique features like automated space optimization and integrated payment tools make it suitable for hotels eager to harness automation and maximize operational efficiency. However, note its limited regional presence and zero verified integrations.
Exely scores 4.88/5 for ease of use, with reviews praising its intuitive interface and simple integration into daily operations. Its onboarding process is rated 4.82/5, and users find it straightforward to create documents and customize workflows, especially with support via WhatsApp. However, some users suggest adding quick tutorials for new features to smooth onboarding.
Revivo benefits from a perfect 5/5 ease of use score, with reviews emphasizing its user-friendly design and simple navigation. Support is also rated 5/5, with users highlighting quick, helpful responses. Given its smaller scale and regional focus, Revivo’s platform might be easier for hotels in India to adopt quickly.
Edge: Exely.
Exely outpaces Revivo with 38 shared features and 6 exclusive ones, including automated night audits, GDPR compliance, and a mobile app—features critical for larger, diverse hotels. Its rate shopping module and multilingual support are particularly valuable for hotels aiming to optimize pricing and expand their reach.
Revivo boasts 32 shared features plus 7 unique ones, such as automated space optimization, guest CRM, and integrated payment terminals. These are particularly suited for resorts and hotels focused on automation, guest engagement, and real-time data insights.
Edge: Exely.
Exely’s customer support scores 4.9/5, with reviews highlighting their responsiveness and helpfulness. One user praised the team as “very knowledgeable and quick to resolve concerns,” ensuring smooth operation and onboarding.
Revivo also scores a perfect 5/5 in support, with users describing their experience as “excellent,” especially given the smaller team and regional focus. Support responsiveness and quick problem resolution make it a strong contender for hotels in India or those comfortable with direct communication.
Edge: Exely.
Exely offers 8 verified partners, including notable integrations like Oracle Hospitality, Mews, and Booking.com, making it highly adaptable for hotels relying on third-party systems. Its established ecosystem simplifies operational workflows, especially for properties with complex needs.
Revivo, on the other hand, currently supports no verified integrations, which could limit its utility for hotels needing multi-platform connectivity. This restricts its appeal to hotels with simpler tech stacks or those willing to build custom integrations.
Edge: Exely.
Exely, with 48 reviews and a 4.88/5 ease-of-use rating, is rated highly across hotel segments, especially boutique and city center hotels. Its recent reviews confirm consistent satisfaction, with one stating, “It saves time and reduces mistakes,” reinforcing its value for diverse properties.
Revivo, with just one 5-star review and limited regional exposure, is favored by resorts and Indian hotels. However, the small review base limits broader reliability, and its ratings are less comprehensive.
Edge: Exely.
Exely is priced at a flat $400 per month, with no additional implementation or trial fees, making it accessible for hotels seeking predictable costs. Revivo’s base price is $600 per month, also without trial options, reflecting its positioning as a growth-focused platform with advanced features.
While Exely offers a slightly more affordable entry point, both platforms lack free trials, so consider demo sessions before committing.
Not ideal if your hotel is a small, regional property with minimal tech needs or prefers a lightweight, simple system.
Not ideal if your hotel operates in multiple countries or needs extensive third-party integrations and advanced customization.
Exely offers a mature, feature-rich platform with international reach, proven stability, and broad integrations, making it ideal for hotels needing a comprehensive management system. Its higher review count and recent feedback reinforce its reliability and scalability for diverse hotel types.
Revivo is a newer, AI-driven platform that emphasizes automation, real-time data, and growth tools, primarily suited for Indian resorts and hotels focused on enhancing operational efficiency through technology. Its limited integrations and regional presence make it less suitable for hotels with complex or global needs.
If your hotel values stability, customization, and international support, Exely is the clear choice. However, if you are a resort or hotel in India eager to explore automation and AI insights, Revivo’s platform could serve you well, provided your needs are more regional and less reliant on third-party integrations.
酒店管理软件 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
|
|
|
|
|---|---|---|
| Starting Price | From $400/mo | From $600/mo |
根据 HTR 的产品数据库,Exely HMS 和 Hotelx HMS (by Revivo) 共享 32 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 |
|
|
|---|---|---|
| RevPaR 和 ADR 报告 | ||
| 员工信息 | ||
| 多种语言 | ||
| 实时报告 | ||
| 客户关系管理 | ||
| 直接计费 | ||
| 移动应用程序 | ||
| 符合 GDPR 规定 | ||
| 自动化夜间审计 | ||
| 自动空间优化 | ||
| 评分购物模块 | ||
| 集成支付终端和读卡器 |
显示主要差异。这两款产品之间还有 1 项功能存在差异。
我们分析了 2 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able..."
该目标暂无已发布的案例研究。
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
The intuitive and straightforward interface of Exely significantly enhances user experience, making it easier for staff to navigate during busy period... The intuitive and straightforward interface of Exely significantly enhances user experience, making it easier for staff to navigate during busy periods and integrating seamlessly into daily operations.
客户支持团队因其快速响应和乐于助人而受到赞扬,确保任何问题都能得到迅速解决,但这并非Exely独有的特点,而是一个更普遍的特点。
Exely is praised for streamlining hotel operations, reducing errors and enhancing overall workflow efficiency by automating various processes and task... Exely is praised for streamlining hotel operations, reducing errors and enhancing overall workflow efficiency by automating various processes and tasks.
酒店从业者提出异议的方面
用户表示需要更高级的报告选项和自定义功能,以便进行更深入的性能分析和个性化的用户体验,而这些在当前的系统中是缺乏的。
有批评指出,该系统在高峰工作负载期间的性能存在问题,报告称加载时间过长、偶尔出现错误以及意外注销阻碍了操作流程。
排名更高的方面
独特功能
独特功能
这取决于您的需求。Exely HMS 和 Hotelx HMS (by Revivo) 共享许多核心 Hotel Management Software 功能,但各有独特的能力。Exely HMS 提供 8 个经验证的集成合作伙伴,而 Hotelx HMS (by Revivo) 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Hotelx HMS (by Revivo) 在易用性方面领先,评分为 5.0/5 对比 4.9/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Exely HMS:否。Hotelx HMS (by Revivo):否。 两款产品目前均不提供免费版。大多数 Hotel Management Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Exely 的 HT Score 为 82,Revivo Technologies 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问