The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 酒店管理软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | #23 16 条评价 | — |
| 中型(25-74 间客房) ▾ | #17 15 条评价 | — |
| 大型(75-199 间客房) | #16 3 条评价 | — |
| 超大型(200+ 间客房) | #11 1 条评价 | — |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #22 13 条评价 | — |
| 豪华酒店 ▾ | #20 11 条评价 | — |
| 品牌/连锁酒店 | #25 2 条评价 | — |
| 长住酒店 | #21 3 条评价 | — |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 | #22 2 条评价 | — |
| 欧洲 | #24 2 条评价 | — |
| 亚太 ▾ | #6 28 条评价 | — |
| 中东 ▾ | #7 5 条评价 | — |
Choosing between Exely HMS by Exely and VIPS HMS by VIPS hinges on your hotel’s specific needs, operational complexity, and growth ambitions. Both aim to streamline hotel management, but Exely offers a broader feature set and stronger recent user feedback, while VIPS’s offerings are less documented and lack recent reviews. Your decision should be driven by which platform aligns best with your hotel's size, segment, and digital strategy.
Exely HMS has a significant edge, with 48 user reviews, 18 in the last six months, and an overall rating of 81.89 on the HotelTechReport Score. VIPS, by contrast, has no reviews or ratings, making it difficult to assess its performance or suitability. If recent user feedback and proven functionality matter to you, Exely is the more reliable option.
Both products aim to simplify hotel operations, improve revenue, and manage reservations efficiently. Exely offers a comprehensive suite of features, including channel management, booking engine, PMS, and native marketing tools, which are absent in VIPS. VIPS's limited publicly available information and zero reviews mean it’s harder to gauge its effectiveness or user satisfaction.
While Exely’s recent reviews highlight its intuitive interface, excellent support, and continuous improvements, VIPS remains largely unreviewed, raising questions about its real-world performance. Given the absence of recent feedback on VIPS, it’s safer to favor Exely for assured functionality and user confidence.
If your hotel needs a full-featured management platform capable of handling multi-channel distribution, revenue management, and online reputation, go with Exely. It’s especially suitable for hotels seeking to increase direct bookings, streamline operations, and benefit from automation.
If your hotel is small, budget-conscious, or less reliant on advanced features, VIPS might seem appealing, but the lack of recent reviews and detailed feature info makes it a risky choice. For hotels aiming for growth and operational sophistication, Exely’s proven track record makes it the smarter pick.
Exely’s user interface scores an impressive 4.88 out of 5, with onboarding rated at 4.82, indicating a straightforward learning curve. Recent reviews praise its intuitive design and ease of integration into daily workflows, making staff adoption smoother.
VIPS offers no publicly available usability ratings or recent reviews, so its ease of use remains unverified. Without user feedback, it’s impossible to confidently assess how quickly your team could adopt or navigate VIPS’s platform.
Edge: Exely HMS.
Exely boasts 38 unique features, including multi-currency, gift vouchers, automated night audit, booking engine, channel manager, guest communication tools, revenue management, and online check-in/out—covering the core needs of modern hotels.
VIPS, on the other hand, has no documented features in the public domain, making it impossible to compare. Its limited feature set or absence thereof suggests it may not support advanced operational or revenue strategies.
Edge: Exely HMS.
Exely’s support team receives high praise, with a 4.9/5 customer support rating and recent reviews emphasizing their quick, helpful responses. Reviewers mention that support staff are sociable, responsive, and attentive to ongoing improvements.
VIPS provides no recent reviews or publicly available support ratings, leaving its support quality unverified. Without recent feedback, you risk uncertain support quality and responsiveness with VIPS.
Edge: Exely HMS.
Exely has integrations with 8 verified partners, including industry leaders like Booking.com, Oracle Hospitality, and Mews, covering channel management, revenue, and property systems.
VIPS offers 11 verified integrations, including RoomPriceGenie, SiteMinder, and Omniboost, but lacks detailed descriptions of their scope or depth.
While VIPS has more verified partners, the full context and quality of integrations are unclear. Exely’s well-documented integrations and proven partner network favor its robustness.
Edge: VIPS HMS (slightly), but overall, Exely’s integrations are more established and reliable.
Exely’s reviews paint a highly positive picture, especially from hotels in various segments like boutique, city center, and resorts, with a 98% likelihood to recommend and recent high satisfaction scores. The platform's ease of use, support, and continuous improvements are consistently praised.
VIPS has no recent reviews or ratings, making it impossible to compare hotel satisfaction or property segment feedback. Without recent ratings, its reputation remains unverified.
Edge: Exely HMS.
Exely’s pricing is straightforward at $400 per month with no implementation or trial fees. VIPS’s pricing details are unavailable, leaving uncertainty about its affordability and value.
Given the transparency of Exely’s pricing, your hotel can better assess the ROI and budget implications. The lack of pricing info for VIPS complicates decision-making, especially for cost-conscious hotels.
Not ideal if your hotel is very small or operates with minimal technological needs—alternatively, simpler systems could suffice.
Not ideal if your hotel needs advanced features like revenue management, channel integrations, or online reputation tools, as these are not publicly confirmed for VIPS.
Exely HMS offers a comprehensive, well-regarded platform proven through recent reviews and high ratings. Its extensive feature set and strong support make it suitable for hotels that want operational efficiency, growth, and automation.
VIPS’s offerings are less transparent, with no recent reviews or detailed features available. If you require a reliable, tested system with proven user satisfaction, Exely is the safer choice.
Choose Exely if your hotel demands a full suite of tools, proven support, and recent positive feedback. Opt for VIPS only if your needs are minimal, the budget is tight, or you prefer to evaluate an unreviewed platform—though this approach carries more risk.
Note: The review data and features are based solely on available sources. For the latest pricing and detailed feature lists, contact vendors directly.
我们分析了 2 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able..."
该目标暂无已发布的案例研究。
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
The intuitive and straightforward interface of Exely significantly enhances user experience, making it easier for staff to navigate during busy period... The intuitive and straightforward interface of Exely significantly enhances user experience, making it easier for staff to navigate during busy periods and integrating seamlessly into daily operations.
客户支持团队因其快速响应和乐于助人而受到赞扬,确保任何问题都能得到迅速解决,但这并非Exely独有的特点,而是一个更普遍的特点。
Exely is praised for streamlining hotel operations, reducing errors and enhancing overall workflow efficiency by automating various processes and task... Exely is praised for streamlining hotel operations, reducing errors and enhancing overall workflow efficiency by automating various processes and tasks.
酒店从业者提出异议的方面
用户表示需要更高级的报告选项和自定义功能,以便进行更深入的性能分析和个性化的用户体验,而这些在当前的系统中是缺乏的。
有批评指出,该系统在高峰工作负载期间的性能存在问题,报告称加载时间过长、偶尔出现错误以及意外注销阻碍了操作流程。
独特功能
评分差异最大的方面
这取决于您的需求。Exely HMS 和 VIPS HMS 共享许多核心 Hotel Management Software 功能,但各有独特的能力。Exely HMS 提供 8 个经验证的集成合作伙伴,而 VIPS HMS 提供 11 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Exely HMS 在易用性方面领先,评分为 4.9/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Exely HMS:否。VIPS HMS:否。 两款产品目前均不提供免费版。大多数 Hotel Management Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Exely 的 HT Score 为 82,VIPS 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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