The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 170 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Gastronovi 表现出色 在 customer support and onboarding 方面 .
Mews 表现出色 在 ROI 方面 ,拥有独特功能如 Payment Log Reports and Mobile Ordering.
基于 HTR 上 170 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $200/mo |
| 经验证的评价 | 1 | 169 |
在分析了 170 条经验证的评价后,Gastronovi 用户最看重其 ,而 Mews 用户则强调 用户界面和报表, integration with third-party systems, seamless pms integration。点击任意主题查看评价者的反馈。
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Automation and Efficiency
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Product Development and Feature Evolution
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各产品在不同物业规模、类型和区域的 酒店POS系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 | Gastronovi |
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| 小型(10-24 间客房) ▾ | — | #2 44 条评价 |
| 中型(25-74 间客房) ▾ | #11 1 条评价 | #3 94 条评价 |
| 大型(75-199 间客房) ▾ | — | #5 7 条评价 |
| 超大型(200+ 间客房) ▾ | — | #2 9 条评价 |
按物业类型
| 细分市场 | Gastronovi |
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| 精品酒店 ▾ | — | #3 74 条评价 |
| 豪华酒店 ▾ | — | #3 41 条评价 |
| 品牌/连锁酒店 ▾ | — | #3 31 条评价 |
| 长住酒店 ▾ | — | #2 12 条评价 |
按区域
| 细分市场 | Gastronovi |
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| 北美 ▾ | — | #3 14 条评价 |
| 欧洲 ▾ | #11 1 条评价 | #2 130 条评价 |
| 亚太 | — | #5 4 条评价 |
| 中东 | — | #6 0 条评价 |
Choosing the right POS system is critical for your hotel’s operational efficiency and guest satisfaction. Gastronovi POS by Gastronovi and Mews POS by Mews both aim to streamline restaurant and hospitality tasks, but they diverge significantly in scope, integration, user experience, and market presence. Your decision hinges on whether you need a dedicated restaurant POS or a unified hotel management solution with integrated POS features.
Gastronovi focuses primarily on restaurant-specific features, while Mews offers a comprehensive platform that combines property management, booking, and POS in one system. Do you want a specialized restaurant POS or an all-in-one solution that covers more aspects of hotel operations?
Gastronovi is designed as a POS tailored specifically for hospitality businesses, especially restaurants within hotels. Its strengths lie in menu customization, real-time sales tracking, and inventory control, but it lacks the broader hotel management features and extensive integrations that Mews provides.
Mews, on the other hand, has a vastly larger market presence, with 336 verified integrations, a strong global footprint across 23 countries, and a review count of 156 in the last six months. Its users consistently praise its ability to unify front-desk operations, bookings, and restaurant services, creating a seamless guest experience.
Gastronovi’s limited review base and regional focus make it less reliable for hotels seeking a proven, scalable solution. Meanwhile, Mews's recent surge in reviews and high overall ratings signal a more mature, trusted platform.
Would you prefer a POS solution optimized solely for restaurant operations or a holistic platform integrating multiple hotel functions?
If your hotel primarily needs a reliable POS for food and beverage outlets, Gastronovi might suffice. It offers a visually modern interface and easy menu management, suitable for small venues with straightforward needs.
However, if your hotel requires a system that manages guest data, reservations, billing, and restaurant orders in a unified flow, Mews is the clear choice. Its extensive feature set (29 exclusive features), wide integration network, and proven scalability make it ideal for properties aiming for operational cohesion and data-driven decision-making.
For boutique hotels and small inns prioritizing F&B sales, Gastronovi can perform well. But for larger hotels, resorts, or properties with complex operations, Mews’s comprehensive approach will serve your needs better.
Gastronovi scores a perfect 5/5 for ease of use, backed by a simple, modern interface and staff onboarding rated at 5/5. Its minimal learning curve and limited complexity make staff adoption straightforward, especially for small teams.
Mews garners a 4.74/5 rating for usability, with reviews emphasizing its intuitive design and smooth onboarding process. Users highlight its cross-device functionality, which simplifies staff training across front desk, mobile, and tablet devices.
Edge: Gastronovi.
Gastronovi offers core restaurant POS features like order management, billing, and table control, but it lacks advanced functionalities like digital menus, online ordering, or inventory management. Its add-ons are limited and often not fully integrated.
Mews, with 29 unique features, provides a suite of tools including PCI compliance, discounts, upselling, digital menus, self-service ordering, inventory and ingredient management, recipe costing, and extensive reporting. These features support a wider range of hotel restaurant needs and operational automation.
Edge: Mews.
Support ratings favor Gastronovi with a perfect 5/5 rating, but this is based on only one review, limiting the reliability of this data. The review mentions a positive experience with support and onboarding.
Mews, with a support rating of 4.43/5 from 156 recent reviews, is praised for its reliable and solution-oriented support team, particularly during onboarding. Users appreciate the structured setup process and continuous assistance.
Edge: Gastronovi (more recent reviews are limited, but support quality appears high).
Gastronovi currently has no verified third-party integrations, which limits its flexibility for hotels that rely on a connected tech stack.
Mews boasts 336 verified integrations, including popular partners like Criton, Right Revenue, Sage, and Orange Hotel Marketing. Its extensive ecosystem allows seamless connection with channel managers, payment providers, and other operational tools.
Edge: Mews.
Gastronovi’s review count is just 1, with no recent reviews, making it impossible to gauge current user satisfaction. Its lone review is positive but insufficient for a broad rating.
Mews, with 156 recent reviews and a 9.32/5 NPS score, is highly rated across various hotel segments, including boutique hotels, resorts, and city center properties. The consistent 95% likelihood to recommend attests to its strong reputation.
Edge: Mews.
Gastronovi does not publicly list its pricing, indicating a custom quote approach or potentially higher costs for small hotels. It offers no free plan or trial, which may be a barrier for some.
Mews charges a flat monthly fee of $200, with no implementation or setup fees. While this is straightforward, it’s important to consider additional costs for optional modules or integrations.
Not ideal if your hotel needs a unified management system or advanced automation.
Not ideal if your hotel only needs a basic POS without broader operational tools or if regional availability is limited.
The core difference lies in scope: Gastronovi is a restaurant-only POS, while Mews offers a full hotel management ecosystem with integrated POS features. For hotels aiming to streamline multiple departments and leverage extensive integrations, Mews provides a more versatile and proven platform.
Choose Gastronovi if your focus is solely on restaurant operations with a simple, modern POS solution, and your budget or operational complexity is limited. Its ease of use and dedicated restaurant features make it suitable for small venues within hotels.
Opt for Mews if your hotel values an integrated system with robust automation, extensive third-party integrations, and proven scalability across regions and property types. Its high rating, recent reviews, and comprehensive feature set make it a reliable choice for forward-thinking hotels.
In conclusion, if you’re looking for a feature-rich, globally trusted platform capable of supporting your hotel’s growth, Mews is the recommended choice. Gastronovi can serve well for small-scale, restaurant-focused operations but lacks the broader hotel management capabilities that many properties now require.
酒店POS系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
| Gastronovi |
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| Starting Price | — | From $200/mo |
根据 HTR 的产品数据库,Gastronovi POS 和 Mews POS 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 | Gastronovi |
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| 付款日志报告 | ||
| 折扣和促销 | ||
| 支票拆分 | ||
| 数字菜单 | ||
| 符合 PCI 标准 | ||
| 追加销售 |
显示主要差异。这两款产品之间还有 17 项功能存在差异。
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"We’ve been with Mews for a few years now and it helped to transform the way we operate. It’s very intuitive to work with and saves our team so much time."
该目标暂无已发布的案例研究。
"In an industry where human contact is more important than digital contact, having a platform like Mews that not only reduces time at a screen but also gives us more face time with..."
该目标暂无已发布的案例研究。
"Self-check-in kiosks are integral to LyLo's DNA. Coupled with Mews capabilities like guest messaging and online check-out, they form the essence of our guest experience. In fact, t..."
酒店从业者喜爱的方面
Mews 的界面被描述为现代且直观,便于用户流畅操作。然而,一些评论指出,其报告工具在复杂性和灵活性方面仍有改进空间,尤其是在多物业设置和详细的运营洞察方... Mews 的界面被描述为现代且直观,便于用户流畅操作。然而,一些评论指出,其报告工具在复杂性和灵活性方面仍有改进空间,尤其是在多物业设置和详细的运营洞察方面。
Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centraliz... Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centralized operations, real-time booking management, and accurate financial reporting, although occasional synchronization issues are noted.
Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data... Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data. This integration is praised for improving billing accuracy, reducing departmental friction, and enhancing guest service experience by personalizing interactions.
酒店从业者提出异议的方面
Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a... Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a need for more polished features and quicker implementation of user suggestions.
该平台因其丰富的自定义选项而备受赞誉,用户可以通过定制工作流程和提醒来提升宾客体验。然而,用户也表示需要更直观的自定义功能,以满足特定的运营需求和宾客... 该平台因其丰富的自定义选项而备受赞誉,用户可以通过定制工作流程和提醒来提升宾客体验。然而,用户也表示需要更直观的自定义功能,以满足特定的运营需求和宾客互动。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Gastronovi POS 和 Mews POS 共享许多核心 Hotel POS Systems 功能,但各有独特的能力。Gastronovi POS 提供 0 个经验证的集成合作伙伴,而 Mews POS 提供 335 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Gastronovi POS 在易用性方面领先,评分为 5.0/5 对比 4.7/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Gastronovi POS:否。Mews POS:否。 两款产品目前均不提供免费版。大多数 Hotel POS Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Gastronovi 的 HT Score 为 0,Mews 的为 100。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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