The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 预订引擎 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | #15 34 条评价 | — |
| 中型(25-74 间客房) ▾ | #11 64 条评价 | — |
| 大型(75-199 间客房) ▾ | #22 5 条评价 | — |
| 超大型(200+ 间客房) ▾ | #8 6 条评价 | — |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #15 35 条评价 | — |
| 豪华酒店 ▾ | #15 28 条评价 | — |
| 品牌/连锁酒店 ▾ | #16 17 条评价 | — |
| 长住酒店 ▾ | #16 9 条评价 | — |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 | #24 2 条评价 | — |
| 欧洲 ▾ | #25 11 条评价 | — |
| 亚太 ▾ | #4 79 条评价 | — |
| 中东 ▾ | #2 17 条评价 | — |
When choosing between Exely Booking Engine and GlobeRes (X-Engine), you're evaluating two solutions designed to optimize online bookings for hotels. Both aim to convert website visitors into confirmed guests, but their approach, features, and market presence differ substantially. Exely offers a well-reviewed, comprehensive platform with a strong track record, while GlobeRes remains less tested with no recent reviews. Your team's decision hinges on specific hotel needs and confidence in user feedback.
Do you prioritize a platform with proven performance and extensive support, or are you willing to explore a newer, less-reviewed solution? Let's compare these two to determine which fits your property best.
Exely excels with a high review count of 144, including 63 recent reviews in the last six months, reflecting current user experiences and confidence. Its average scores—over 92 in overall satisfaction, near-perfect customer support, ease of use rated at 4.91/5, and an NPS of 9.73/10—highlight strong, consistent performance across the board. Conversely, GlobeRes has no recent reviews, ratings, or customer feedback available, making it impossible to assess its real-world effectiveness.
While both products target online booking enhancements, Exely’s detailed feedback underscores a platform well-loved by hoteliers, especially for its support, ease, and feature set. GlobeRes’s lack of recent data leaves its reliability in question. Are you comfortable investing in a platform with proven results, or willing to explore an untested option?
If your hotel needs a proven, feature-rich booking engine with extensive integration and support, Exely is the clear choice. Its strong reputation among users, broad regional presence, and reliable customer support make it ideal for independent hotels, boutique properties, and hotels seeking to boost direct bookings efficiently.
If, however, your property values a highly customizable, mobile-optimized interface that can match your existing website’s aesthetic and you’re open to testing a less-established platform, GlobeRes might appeal. But beware, without recent reviews or proven support, this choice carries more risk. For most hoteliers, Exely’s established track record makes it the safer, more dependable option.
Exely scores an impressive 4.91/5 in ease of use, with users praising its user-friendly dashboard, smooth management of rates and reservations, and quick onboarding experience rated at 4.84/5. Support staff are highly rated, with a 4.96/5 satisfaction score, and users frequently mention how the platform simplifies daily operations and enhances guest management.
GlobeRes offers no publicly available ratings or recent reviews regarding user experience or onboarding ease, making it difficult to gauge. Given the detailed feedback and high scores for Exely, it’s clear that your team will likely find it easier to adopt and integrate into your daily workflow. Edge: Exely.
Exely provides 29 exclusive features, including multi-lingual support, multi-currency handling, conversion rate reports, flexible rates, booking abandonment recovery, booking widgets, automated email communications, and extensive payment options like PayPal, Stripe, and PayU. It also boasts website integration and GDPR compliance, making it a comprehensive solution tailored for varied hotel needs.
GlobeRes, on the other hand, offers no specific feature list, though it emphasizes customization, responsiveness, and visual design matching your website. Its core strengths appear to be in creating an aesthetically aligned booking experience, but it lacks the detailed, advanced features present in Exely.
Given the depth and variety of features available in Exely, the edge clearly goes to it for functionality. Edge: Exely.
Exely’s customer support receives a near-perfect rating of 4.96/5, with users praising its quick, helpful responses and proactive approach. One reviewer commends the support team’s promptness, noting that "the seller answers all questions related to the site promptly and conducts friendly negotiations."
GlobeRes offers no recent reviews or data on customer support, leaving hotel teams without feedback on responsiveness or problem resolution. For peace of mind, especially when implementing a new booking engine, Exely’s highly-rated support is a significant advantage. Edge: Exely.
Exely integrates with eight verified partners, including prominent systems like Hotellab, Oracle Hospitality, Mews, and Booking.com. These integrations facilitate channel management, PMS connectivity, and online distribution, helping your team streamline operations.
GlobeRes does not list any verified integrations or partner connections, which may limit its ability to connect seamlessly with your existing hotel management systems. For a hotel seeking broad, reliable integrations, Exely’s ecosystem offers a clear benefit. Edge: Exely.
Exely’s reviews are recent and plentiful, with a 92.67/100 overall HT Score and 98% likelihood to recommend, indicating high satisfaction across diverse hotel segments. The platform’s strengths in usability, support, and features resonate well with boutique, city center, and resort hotels.
GlobeRes lacks any ratings, reviews, or segment-specific feedback, making it impossible to determine user satisfaction or hotel segment preferences. The proven positive feedback for Exely makes it the more trusted choice. Edge: Exely.
Exely’s pricing starts at $200 per month, with no free trial, freemium, implementation, or monthly per-room charges. This transparent pricing makes budgeting straightforward for most hotels.
GlobeRes does not publicly disclose its pricing or offer trial options, adding an element of uncertainty. Without clear cost data, your team may be hesitant to proceed confidently with GlobeRes. Based on available info, Exely offers better clarity and predictable costs. Edge: Exely.
Not ideal if you require a free or highly customizable platform with minimal investment, or if your hotel operates primarily outside of Exely’s regional presence.
Not ideal if you need proven support, extensive integrations, or transparent pricing, especially without recent reviews to gauge performance.
Exely offers a mature, well-reviewed booking engine with a broad feature set, extensive integrations, and top-rated support, making it a dependable choice for most hotels. Its recent reviews and high satisfaction scores reinforce its relevance for hoteliers prioritizing direct bookings and operational efficiency.
GlobeRes, while promising in aesthetic design and customization, lacks recent user feedback and detailed feature disclosures. Without proven support or reviews, it’s best suited for hotels with niche branding needs or those willing to take a risk on a less-established platform.
In summary, if your hotel values proven performance, comprehensive support, and a well-rounded feature set, Exely is the clear winner. For hotels seeking a customizable, design-focused booking experience and willing to accept the risks, GlobeRes may still hold appeal—but caution is advised.
我们分析了 2 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able..."
该目标暂无已发布的案例研究。
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Exely 的支持团队以其快速响应和以解决方案为导向的服务而备受赞誉,从而显著提升了用户体验。这被视为该产品的一大优势。
Exely的预订引擎因其用户友好性、运行速度快以及显著提升直接预订量的能力而备受赞誉,从而有助于收入增长。它被认为对提升宾客体验和转化率具有强大的积极影响... Exely的预订引擎因其用户友好性、运行速度快以及显著提升直接预订量的能力而备受赞誉,从而有助于收入增长。它被认为对提升宾客体验和转化率具有强大的积极影响。
该软件因增加直接预订量并降低对在线旅行社 (OTA) 的依赖而备受赞誉。这通过降低第三方费用和高效的预订管理带来投资回报,从而对酒店收入产生积极影响。
酒店从业者提出异议的方面
用户反复反映的一个关键问题是自定义选项有限,尤其是在报表和网站设计方面。用户希望能够更灵活地调整模板和报表,以满足自身需求。
用户希望看到与其他酒店管理系统的集成能力得到提升。目前的集成限制被视为一个缺点,制约了平台全部潜力的发挥。
独特功能
评分差异最大的方面
这取决于您的需求。Exely Booking Engine 和 GlobeRes (X-Engine) 共享许多核心 Booking Engine 功能,但各有独特的能力。Exely Booking Engine 提供 8 个经验证的集成合作伙伴,而 GlobeRes (X-Engine) 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Exely Booking Engine 在易用性方面领先,评分为 4.9/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Exely Booking Engine:否。GlobeRes (X-Engine):否。 两款产品目前均不提供免费版。大多数 Booking Engine 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Exely 的 HT Score 为 93,GlobeRes 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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