The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 1,255 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Cloudbeds 表现出色 在 ease of use and customer support 方面 — 尤其适合 independent 类型的物业 (4.5/5) ,拥有独特功能如 Integrated Payment Processing and Booking Performance and Pace Reporting.
Make My trip 表现出色 .
基于 HTR 上 1,255 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $200/mo | Contact sales |
| 经验证的评价 | 1,255 | 0 |
在分析了 1,255 条经验证的评价后,Cloudbeds 用户最看重其 易于使用且设计直观, 实时同步, 一体化平台集成,而 Make My trip 用户则强调 。点击任意主题查看评价者的反馈。
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一体化平台集成
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报告和分析
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定制限制
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速度和性能问题
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各产品在不同物业规模、类型和区域的 渠道经理 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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Make My trip |
|---|---|---|
| 小型(10-24 间客房) ▾ | #3 572 条评价 | — |
| 中型(25-74 间客房) ▾ | #5 171 条评价 | — |
| 大型(75-199 间客房) ▾ | #4 42 条评价 | — |
| 超大型(200+ 间客房) | #11 4 条评价 | — |
按物业类型
| 细分市场 |
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Make My trip |
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| 精品酒店 ▾ | #2 484 条评价 | — |
| 豪华酒店 ▾ | #4 213 条评价 | — |
| 品牌/连锁酒店 ▾ | #4 108 条评价 | — |
| 长住酒店 ▾ | #2 92 条评价 | — |
按区域
| 细分市场 |
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Make My trip |
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| 北美 ▾ | #1 405 条评价 | — |
| 欧洲 ▾ | #4 183 条评价 | — |
| 亚太 ▾ | #4 231 条评价 | — |
| 中东 ▾ | #6 14 条评价 | — |
When it comes to choosing a channel manager for your hotel, you need a solution that offers reliability, extensive functionality, and proven support. Cloudbeds’ Channel Manager (myallocator) stands out with over 1,062 reviews and a recent surge of 74 reviews in the last six months, signaling active user engagement and ongoing satisfaction. In contrast, Goibibo by Make My Trip has no publicly available reviews or ratings, making Cloudbeds the clearer choice for hoteliers seeking tried-and-true performance.
Both products aim to streamline distribution and reduce overbooking risks, but Cloudbeds’ broader integration ecosystem and comprehensive feature set make it a more versatile option. Do you prioritize a well-established platform with verified success stories, or are you exploring newer regional players? The data favors Cloudbeds for its proven track record and recent user feedback.
Cloudbeds offers a highly rated platform tailored for independent hotels, boutique properties, hostels, and small chains, supported by a global presence in over 108 countries. It provides a unified platform that combines PMS, channel management, booking engine, and detailed analytics, making it suitable for hotels aiming for operational efficiency and growth. Make My Trip’s Goibibo, on the other hand, appears to target a different market segment—likely larger travel agencies or regional distribution networks—without available user reviews or detailed feature disclosures.
If your hotel needs a reliable, all-in-one channel management solution with international reach and proven software, Cloudbeds is the clear choice. Are you looking for a platform with recent active reviews and a robust ecosystem, or are you considering a regional player with limited public feedback? The evidence strongly suggests Cloudbeds as the safer, more data-backed option.
If your hotel needs a comprehensive, easy-to-use platform with proven integrations and a global footprint, go with Cloudbeds. Its extensive feature set—including PMS connectivity, analytics dashboards, multi-currency support, yield rules, and bulk updates—serves properties that want to optimize distribution and operations efficiently.
If you're a larger travel operator or regional distributor seeking a platform primarily focused on expanding reach within specific markets without detailed public reviews, Make My Trip might be worth exploring. However, without review data or feature transparency, Cloudbeds’ proven performance and recent customer satisfaction make it the better pick for most hotels aiming for growth and reliability.
Cloudbeds boasts a high ease-of-use rating of 4.6/5 based on over 1,062 reviews, with users praising its intuitive interface, straightforward setup, and friendly onboarding process—average onboarding scores of 4.45/5 reflect this. Reviewers frequently mention how staff can quickly adapt to the system, and the platform’s dashboard is described as “very intuitive” with “seamless reservation management.”
Make My Trip offers no publicly available user ratings or detailed feedback, so assessing ease of use is difficult. Given Cloudbeds’ extensive review base and recent positive feedback, it clearly has the advantage here.
Edge: Cloudbeds
Cloudbeds offers 17 unique features, including PMS connectivity, analytics dashboards, inventory management, 2-way real-time integrations, multi-lingual support, unlimited channels, channel self-mapping, multi-currency support, yield rules, bulk updates, an inventory grid, integrated payment processing, booking performance reports, and support for weekly and monthly rates. These features support diverse property management needs and advanced distribution strategies.
Make My Trip has no publicly listed or verified features, which limits your ability to evaluate its capabilities. With a broader, more detailed feature set, Cloudbeds takes the edge here.
Edge: Cloudbeds
Cloudbeds’ customer support scores 4.41/5 based on over 1,062 reviews, with many users citing “responsive,” “knowledgeable,” and “quick” support teams. Recent comments highlight the platform’s commitment to ongoing improvements and helpful onboarding, which is crucial when adopting new technology.
In contrast, Make My Trip provides no public review data or support ratings, leaving a significant information gap. Given Cloudbeds’ established reputation and recent positive feedback, it is the supported leader.
Edge: Cloudbeds
Cloudbeds boasts over 190 verified partner integrations, including well-known OTAs like Booking.com, Airbnb, and Expedia, alongside other tech solutions such as AdsHotel, Trevo, and HiJiffy. Its open API and extensive partner marketplace enable flexible, seamless connections suited for varied hotel ecosystems.
Make My Trip offers no publicly available data on integrations, limiting your ability to connect with other systems. Cloudbeds’ broad ecosystem and verified integrations give it a decisive advantage.
Edge: Cloudbeds
Cloudbeds’ user reviews consistently rate the platform at 4.64/5, with a Net Promoter Score of 8.98/10 and a recommendation rate of 91%. Hotels of various segments—including independent, boutique, and hostel properties—highlight its ease of use, reliability, and support.
Make My Trip has no accessible reviews or ratings, preventing a clear comparison. The recent review activity and high ratings for Cloudbeds affirm its strong reputation among hoteliers.
Edge: Cloudbeds
Cloudbeds’ pricing starts at $200/month for its channel manager, with no trial or freemium options publicly listed. This flat-rate model includes a comprehensive feature set, making it straightforward for hotels to budget.
Make My Trip does not disclose pricing details publicly, which complicates direct comparison. Based on transparency and value, Cloudbeds’ clear pricing structure offers better predictability.
Not ideal if your hotel is a large, regional distribution network seeking a regionalized platform without public reviews or global features. Also, if your budget is extremely tight and you require a free or very low-cost solution, Cloudbeds’ flat monthly fee might be a barrier.
Not ideal if you need a proven, feature-rich platform with global reach and recent user feedback, especially for independent hotels or boutique properties seeking reliability.
Cloudbeds offers a proven, feature-rich platform with extensive integrations, stellar recent reviews, and a global presence. It simplifies operations through real-time synchronization, detailed analytics, and a user-friendly interface, making it ideal for hotels seeking growth and operational efficiency.
If your hotel needs an established, well-supported system with proven success stories and active user engagement, go with Cloudbeds. Its high review count, recent positive feedback, and broad feature set make it the superior choice.
However, if your focus is on a regional distribution network within India, or if you’re seeking a platform with no public reviews and limited transparency, Make My Trip may be worth exploring—but with caution. Its lack of available data makes Cloudbeds the safer, more strategically sound decision.
渠道经理 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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Make My trip | |
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| Starting Price | From $200/mo | — |
根据 HTR 的产品数据库,Cloudbeds Channel Manager (myallocator) 和 Goibibo 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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Make My trip |
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| 2路实时集成 | ||
| PMS 连接性 | ||
| 分析仪表板 | ||
| 多种语言 | ||
| 库存管理 | ||
| 集中的用户和角色管理 |
显示主要差异。这两款产品之间还有 5 项功能存在差异。
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
该目标暂无已发布的案例研究。
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
该目标暂无已发布的案例研究。
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Cloudbeds直观的界面受到许多用户的好评,他们认为该界面对各级员工都非常友好。这一优势缩短了培训时间,提高了操作的一致性,但部分用户仍然认为高级功能导航... Cloudbeds直观的界面受到许多用户的好评,他们认为该界面对各级员工都非常友好。这一优势缩短了培训时间,提高了操作的一致性,但部分用户仍然认为高级功能导航方面还有改进空间。
该平台跨渠道的实时同步功能被誉为一项关键特性。这为用户提供了最新的库存信息,显著减少了超额预订的情况。评论者强调了其在保持OTA和直接预订等平台间信息一... 该平台跨渠道的实时同步功能被誉为一项关键特性。这为用户提供了最新的库存信息,显著减少了超额预订的情况。评论者强调了其在保持OTA和直接预订等平台间信息一致性方面的重要性。
许多用户称赞 Cloudbeds 将酒店管理系统 (PMS)、渠道管理和预订引擎无缝集成,减少了对多个系统的需求,从而简化了操作。这种集成有助于员工集中高效地管理预订... 许多用户称赞 Cloudbeds 将酒店管理系统 (PMS)、渠道管理和预订引擎无缝集成,减少了对多个系统的需求,从而简化了操作。这种集成有助于员工集中高效地管理预订、房价和宾客互动,提高工作效率并减少错误。
酒店从业者提出异议的方面
虽然 Cloudbeds 支持基本功能,但其在网站设计、消息传递和报告等方面的自定义选项一直备受诟病。用户希望在定制这些功能方面拥有更大的灵活性和控制权,以便更... 虽然 Cloudbeds 支持基本功能,但其在网站设计、消息传递和报告等方面的自定义选项一直备受诟病。用户希望在定制这些功能方面拥有更大的灵活性和控制权,以便更好地满足特定的业务需求并改善宾客体验。
尽管该平台总体运行良好,但部分用户反映在高峰时段偶尔会出现速度瓶颈和延迟,这会影响工作效率。因此,我们希望在高峰时段加快加载速度并提高系统响应速度。
独特功能
评分差异最大的方面
这取决于您的需求。Cloudbeds Channel Manager (myallocator) 和 Goibibo 共享许多核心 Channel Managers 功能,但各有独特的能力。Cloudbeds Channel Manager (myallocator) 提供 189 个经验证的集成合作伙伴,而 Goibibo 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Cloudbeds Channel Manager (myallocator) 在易用性方面领先,评分为 4.6/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Cloudbeds Channel Manager (myallocator):否。Goibibo:否。 两款产品目前均不提供免费版。大多数 Channel Managers 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Cloudbeds 的 HT Score 为 99,Make My trip 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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