The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | — | #22 36 条评价 |
| 中型(25-74 间客房) ▾ | — | #48 3 条评价 |
| 大型(75-199 间客房) | — | #46 1 条评价 |
| 超大型(200+ 间客房) | — | #27 1 条评价 |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | — | #29 21 条评价 |
| 豪华酒店 ▾ | — | #37 7 条评价 |
| 品牌/连锁酒店 | — | #42 4 条评价 |
| 长住酒店 | — | #35 3 条评价 |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 ▾ | — | #23 16 条评价 |
| 欧洲 ▾ | — | #16 31 条评价 |
| 亚太 ▾ | — | #13 6 条评价 |
| 中东 | — | #27 0 条评价 |
When choosing a property management system, your hotel needs a solution that aligns with your operational size, budget, and specific feature requirements. Both HoresPlus by Hores and Sirvoy aim to simplify your daily management tasks, but they diverge significantly in user adoption, features, and support. HoresPlus, with no recent reviews and a zero-star rating, appears less relevant; Sirvoy, on the other hand, with nearly 100 reviews and recent positive feedback, is clearly the more dependable choice.
Are you prioritizing a system with a proven track record and recent user feedback? Or are you exploring options with more advanced features and integrations? Let’s compare these two products directly.
HoresPlus claims to be an all-in-one platform for hotel administration, managing reservations, bookings, and operations from a single interface. However, its zero reviews and 0/5 rating over a 30-year history suggest it lacks recent validation and user trust. Conversely, Sirvoy boasts 95 reviews, with 32 in the last six months, reflecting ongoing user engagement and satisfaction.
The core difference lies in user confidence: Sirvoy’s recent feedback indicates it fulfills current hotel needs effectively. HoresPlus’s lack of recent reviews raises questions about its active development and support.
Would you prefer a system with recent, verified user feedback or one with decades of history but no current validation? The choice is clear: Sirvoy’s more recent, positive reviews make it the more reliable option.
If your hotel needs an easy-to-use, cloud-based PMS with excellent support and a strong track record, Sirvoy is the better pick. It is well-suited for small to medium-sized properties seeking straightforward reservation, booking, and channel management features.
If, however, your team requires extensive operational modules like shift planning, guest apps, and revenue management, HoresPlus claims to offer these features—though its lack of recent reviews makes this uncertain. Given the data, Sirvoy’s proven ease of use, support quality, and active user base make it the more trustworthy choice for most hotels.
For hoteliers prioritizing simplicity and support, go with Sirvoy. If you’re seeking a system with broader operational modules and are willing to verify its current performance, HoresPlus might be worth exploring—but be cautious.
Sirvoy earns a high rating of 4.64/5 for ease of use, with recent reviews emphasizing its intuitive interface and quick onboarding. Its support team is frequently praised for responsiveness, with review quotes highlighting “superior support” and “easy navigation,” which is critical for hotels without dedicated IT staff.
HoresPlus, rated 0/5 and with no recent reviews, offers no current user feedback or ratings. Its lack of available data suggests a poor or outdated user experience, making it difficult to assess its usability.
Edge: Sirvoy.
HoresPlus offers 49 features, including mobile app, digital registration, guest app, ID scanning, lobby kiosk, shift planning, employee messaging, integrated CRS, ancillary revenue tracking, and a revenue management module. These are quite comprehensive, especially for larger operations seeking integrated operational control.
Sirvoy provides 39 shared features plus 10 exclusive ones like centralized messaging, PCI compliance, SOC2 compliance, and cloud hosting—only 4 features are unique to Sirvoy. Its core features cover booking, channel management, and payment integration, which are sufficient for most small to medium hotels.
Edge: HoresPlus, if your property requires extensive operational modules; otherwise, Sirvoy’s core features are adequate.
Sirvoy’s support is highly rated at 4.85/5, with recent reviews praising its responsiveness and helpfulness. Comments like “prompt assistance” and “superior support” underline its dedication to customer success.
HoresPlus, rated 0/5 and with no recent reviews, provides no current data on support quality. Historically, lack of reviews suggests limited or inactive support channels—unfavorable for hotels needing reliable assistance.
Edge: Sirvoy.
HoresPlus has 7 verified partner integrations, including Profitroom, Bookassist, Onity, IDeaS, D-Edge, MyStay, and Bookolo. While limited, these integrations can cover core operational needs.
Sirvoy offers 21 verified partners, including major channel managers and PMS integrations like SiteMinder, Cloudbeds, and TrustYou. Its broader partner network enables better connectivity across booking channels and revenue tools.
Edge: Sirvoy.
Given the absence of recent reviews for HoresPlus, it cannot be rated or trusted at this moment. Sirvoy, with 95 reviews and a 9.41/5 NPS score, is rated highly by hoteliers, particularly in recent months.
Property types such as boutique hotels, hostels, and resorts rate Sirvoy favorably, citing its ease of use and responsive support. HoresPlus’s zero reviews mean no current user satisfaction data is available, making Sirvoy the clear choice for hotelier ratings.
Edge: Sirvoy.
HoresPlus does not list pricing details or offer a free trial, making cost comparison impossible. Its lack of transparency raises questions about overall value and affordability.
Sirvoy charges $200/month with no free tier but offers a 30-day trial, enabling you to evaluate its features before committing. This transparent pricing model aligns with its active support and feature set, providing better value clarity.
Edge: Sirvoy.
Not ideal if:
Not ideal if:
HoresPlus markets itself as an all-in-one hotel management platform with numerous operational features. However, its lack of recent reviews and zero-star rating cast doubt on its current viability and support.
Sirvoy, by contrast, is actively used and highly rated, with 95 reviews and recent positive feedback emphasizing ease of use, support, and integration. For most hoteliers, especially those seeking proven reliability, Sirvoy is the safer, more confident choice.
If your priority is a system with recent validation, extensive support, and a solid reputation, go with Sirvoy. It offers a balance of core features, ease of use, and reliable support at a competitive price.
Choose HoresPlus only if you verify its current performance, need extensive operational modules, and are comfortable with less recent validation. Otherwise, Sirvoy provides the stability and confidence your hotel needs to operate smoothly.
酒店从业者喜爱的方面
Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistanc... Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistance, which facilitates problem resolution effectively.
Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplic... Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplicity allows for a smooth onboarding process without the need for extensive training.
用户称赞该系统在管理预订和宾客信息方面的高效性。然而,某些功能,例如将房间组合成套房或提供套餐优惠,则被认为需要改进。
酒店从业者提出异议的方面
部分用户对 Sirvoy 的报告功能不足表示不满,特别是缺少每日销售报告,以及财务和发票功能亟待改进。此外,还有用户反馈缺乏高级客户关系管理 (CRM) 选项,以及... 部分用户对 Sirvoy 的报告功能不足表示不满,特别是缺少每日销售报告,以及财务和发票功能亟待改进。此外,还有用户反馈缺乏高级客户关系管理 (CRM) 选项,以及集成追加销售功能存在困难。
Sirvoy 提供一定程度的自定义功能,用户认为这有助于根据自身物业的具体需求调整系统。然而,部分用户希望在发票自定义和动态计费选项方面拥有更大的灵活性。
独特功能
评分差异最大的方面
这取决于您的需求。HoresPlus 和 Sirvoy 共享许多核心 Property Management Systems 功能,但各有独特的能力。HoresPlus 提供 7 个经验证的集成合作伙伴,而 Sirvoy 提供 21 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Sirvoy 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
HoresPlus:否。Sirvoy:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Hores 的 HT Score 为 0,Sirvoy 的为 85。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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