Hostaway vs. Maxxton: 哪个更适合您?

更新于 May 16, 2026  ·  已分析 82 条经验证的评价

摘要

我们分析了 82 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:

Hostaway 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Financial Reporting and Guest Portal.

Maxxton 表现出色 .

查看下方完整分析 ↓

Hostaway 与 Maxxton 相比如何?

基于 HTR 上 82 条经验证的酒店从业者评价的并排评分。

HTScore
93
0
推荐可能性
95%
0%
易用性
4.6/5
0.0/5
客户支持
4.8/5
0.0/5
性价比
4.5/5
0.0/5
起始价格 Contact sales Contact sales
经验证的评价 82 0

Hostaway 与 Maxxton 的优缺点是什么?

在分析了 82 条经验证的评价后,Hostaway 用户最看重其 customer support quality, onboarding experience, automation and efficiency,而 Maxxton 用户则强调 。点击任意主题查看评价者的反馈。

Hostaway Hostaway Maxxton Maxxton
优点
+ Customer Support Quality
+ Onboarding Experience
+ Automation and Efficiency
+ 第三方软件集成
缺点
自定义和用户控制
金融和支付处理
Integration Challenges

Hostaway 对比 Maxxton:按酒店细分市场排名

各产品在不同物业规模、类型和区域的 度假租赁软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。

按酒店规模

细分市场 Hostaway Hostaway Maxxton Maxxton
小型(10-24 间客房) #2 23 条评价
中型(25-74 间客房) #1 19 条评价
大型(75-199 间客房) #2 4 条评价
超大型(200+ 间客房) #1 3 条评价

按物业类型

细分市场 Hostaway Hostaway Maxxton Maxxton
精品酒店 #2 14 条评价
豪华酒店 #2 9 条评价
品牌/连锁酒店 #2 6 条评价
长住酒店 #2 8 条评价

按区域

细分市场 Hostaway Hostaway Maxxton Maxxton
北美 #1 47 条评价
欧洲 #2 17 条评价
亚太 #1 7 条评价
中东 #1 2 条评价

The Decision

Choosing between Hostaway and Maxxton hinges on your hotel's size, operational complexity, and growth aspirations. Hostaway, with its broad feature set and extensive review base, targets professional short-term rental operators managing multiple properties, especially in vacation rentals and villas. Maxxton, on the other hand, emphasizes a comprehensive, all-in-one solution tailored for larger hospitality operations like holiday parks, campsites, and serviced apartments. Both products aim to streamline operations but diverge significantly in their approach and market focus.

Hostaway offers a more mature platform with a proven track record and a vibrant user community. Maxxton's strength lies in its tailored, integrated solutions designed for complex and large-scale hospitality environments. Which of these aligns better with your hotel's specific needs?

Is Hostaway or Maxxton Better for Hotels?

Hostaway, with over 80 recent reviews and a high 93.02 score, is the clear choice if your hotel requires a flexible vacation rental management platform. It excels in automating guest communication, managing multi-channel listings, and boosting revenue through dynamic pricing.

Maxxton’s evaluation data shows no recent reviews or ratings, suggesting limited current adoption or feedback from the hotel industry. Its focus is on large-scale, integrated property management for holiday parks and campsites, making it less suitable for traditional hotels or small boutique properties. Are you seeking a proven platform with active user feedback, or a specialized system tailored for large, complex setups?

Hostaway vs Maxxton: Which Should Your Hotel Choose?

If your hotel manages a portfolio of vacation rentals, villas, or serviced apartments and needs an intuitive, easy-to-use platform, Hostaway is your best bet. Its highly-rated user experience (4.63/5) and extensive feature set—including automation, owner portals, and channel management—support rapid onboarding and daily operations.

Conversely, Maxxton caters to larger, enterprise-level operations like holiday parks, campsites, and chains with over 100 accommodations. If your property requires complex integrations, centralized management, and a tailored SaaS ecosystem, Maxxton’s comprehensive suite may be more aligned, despite lacking recent user reviews.

For hotels focused on scalable, guest-centric management, Hostaway’s recent popularity and detailed user feedback make it the stronger choice. Does your property need a flexible, highly-rated SaaS or a specialized, large-scale enterprise system?

Is Hostaway or Maxxton Easier to Use?

Hostaway boasts a high ease-of-use rating (4.63/5) and straightforward onboarding, with many users praising its intuitive interface and quick setup—some review it as ideal for beginners and seasoned managers alike. Support is highly rated at 4.75/5, with 24/7 live chat available and dedicated onboarding support.

Maxxton’s UI and user experience data are unavailable, and with no recent reviews, assessing ease of use is difficult. Its focus on complex integrations and tailored solutions suggests a steeper learning curve suitable for larger teams and experienced staff. Edge: Hostaway.

Which Has Better Features: Hostaway or Maxxton?

Hostaway offers 10 features exclusive to its platform, including financial reporting, owner statements, guest portal, responsive design, promotional rates, a mobile app, trust accounting, CRM, channel manager, and app marketplace. These features cater to operational automation and revenue growth, with reviews highlighting automated messaging, dynamic pricing, and comprehensive reporting.

Maxxton provides a complete hospitality management solution with core features such as reservation automation, integrated PMS, booking engine, and connectivity with third-party partners. Despite its comprehensive nature, it lacks the variety and recent user feedback that make Hostaway stand out.

Edge: Hostaway.

Which Has Better Customer Support: Hostaway or Maxxton?

Hostaway’s support team consistently receives praise, with a 4.75/5 rating and comments about quick responsiveness, dedicated onboarding, and 24/7 availability. Users like the "great customer support team" and appreciate prompt, friendly assistance.

Maxxton’s support ratings are unavailable, and with no recent reviews, it's difficult to gauge current customer service quality. Its high-touch implementation model suggests personalized support, but without recent feedback, the certainty leans toward Hostaway. Edge: Hostaway.

Which Has More Integrations: Hostaway or Maxxton?

Hostaway integrates with 14 verified partners, including major channels like Airbnb, Booking.com, and Vrbo, plus additional tools like Stripe, Duve, Breezeway, and Trust Accounting. Its extensive app marketplace allows connecting over a dozen third-party solutions to customize your tech stack.

Maxxton supports 12 verified partners, including Hotelsoft, SiteMinder, and Revinate, with a strong REST API for integrations. However, it offers fewer options and less recent integration feedback.

Edge: Hostaway.

Which Do Hoteliers Rate Higher: Hostaway or Maxxton?

Hostaway’s recent reviews and 80 review count, with a 95% likelihood of recommendation, reflect strong satisfaction across various property types, especially vacation rentals and villas. Hotels and property managers consistently praise its ease of use, automation, and support.

Maxxton’s absence of recent reviews means no current rating data or hotel-specific feedback exists. Its reputation appears rooted in large-scale, enterprise-level implementations rather than individual hotel reviews.

Edge: Hostaway.

How Much Do Hostaway and Maxxton Cost?

Pricing details for both products are not publicly available, with no free trials or transparent fee structures. Hostaway typically operates on a custom quote basis, often based on property count and feature requirements, while Maxxton’s pricing is similarly tailored, focusing on enterprise clients.

Your hotel should contact vendors directly for quotes tailored to your size and needs.

What Type of Hotel Should Use Hostaway?

  • Hotels managing 1–50 properties, especially vacation rentals, villas, or serviced apartments.
  • Teams seeking a user-friendly platform with automation, channel management, and guest communication tools.
  • Properties aiming to increase direct bookings with integrated websites and dynamic pricing.
  • Small to mid-sized property managers wanting quick onboarding and scalable features.

Not ideal if your hotel operates at a large enterprise scale or requires highly customized, industry-specific solutions.

Not ideal if:

  • You manage over 100 properties with complex operational needs.
  • Your team prefers highly customized, on-premise software solutions.
  • You need deep enterprise integrations beyond standard SaaS offerings.

What Type of Hotel Should Use Maxxton?

  • Large vacation parks, campsites, or chains with over 100 accommodations.
  • Hotels or resorts needing a fully integrated, centralized management platform.
  • Operations requiring automated processing of reservations, payments, and inquiries.
  • Organizations prioritizing stable, reliable SaaS with seamless third-party integrations.

Not ideal if your property size is small, or you need a highly intuitive, mobile-first SaaS solution for day-to-day management.

Not ideal if:

  • You operate a boutique hotel or small chain.
  • Your team prefers off-the-shelf, easy-to-use platforms without extensive customization.
  • You do not require integrated, enterprise-grade management.

Hostaway vs Maxxton: The Bottom Line for Hotels

Hostaway stands out as the more complete, reviewed, and widely adopted platform for short-term rental properties. Its high ratings, extensive features, and recent positive feedback position it as the preferred choice for hotels and property managers seeking automation and growth tools.

Maxxton offers a robust, integrated solution tailored for large-scale hospitality operations, particularly in vacation parks and chains. Its lack of recent reviews and detailed feedback suggests it’s more suitable for enterprise clients rather than individual hotels or small portfolios.

For most hotels evaluating a vacation rental or small-to-mid-sized property management system, Hostaway provides a more proven, user-friendly, and well-supported option. If your operations are large, complex, and require deep integration, Maxxton could be a fit, but verify its current support and performance first.

Hostaway 和 Maxxton 的价格是多少?

度假租赁软件 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。

Hostaway Hostaway Maxxton Maxxton

Hostaway 有哪些 Maxxton 没有的功能(反之亦然)?

根据 HTR 的产品数据库,Hostaway 和 Maxxton 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。

功能 Hostaway Hostaway Maxxton Maxxton
业主声明
促销和协商价格
响应式设计
移动应用
访客门户
财务报告

Hostaway 对比 Maxxton:总结

Hostaway
Hostaway
4.8/5 来自 82 条评价

酒店从业者喜爱的方面

Customer Support Quality 81% 正面

Overall, customers are pleased with customer support, highlighting quick, effective responses and personal attention from service agents. Nonetheless,... Overall, customers are pleased with customer support, highlighting quick, effective responses and personal attention from service agents. Nonetheless, some mention long hold times or the need for more real-time support options.

Onboarding Experience 100% 正面

Hostaway's onboarding support is widely commended, with consultants like Ramon, Jeriko, and others praised for their dedication and expertise. Users a... Hostaway's onboarding support is widely commended, with consultants like Ramon, Jeriko, and others praised for their dedication and expertise. Users appreciate their patience and detailed walkthroughs, making complex integrations feel seamless. However, some suggest extending the duration of onboarding calls for more comprehensive support.

Automation and Efficiency 92% 正面

The platform's automation capabilities, including central reservation management and automated communication tools, are recognized for saving time and... The platform's automation capabilities, including central reservation management and automated communication tools, are recognized for saving time and reducing manual errors. These features improve overall operational efficiency and help manage multiple properties with ease.

酒店从业者提出异议的方面

自定义和用户控制 60% 负面

用户欣赏界面直观易用,但希望获得更多自定义选项,尤其是在移动端管理、消息模板和网站灵活性方面。他们呼吁改进工具,以提供更个性化的用户体验。

金融和支付处理 73% 负面

集成支付系统总体上令人满意,但与 Stripe 等支付处理商的兼容性问题、缺乏直接开票功能以及财务报告的复杂性是其显著缺点。用户建议拓展支付选项并简化财务操作... 集成支付系统总体上令人满意,但与 Stripe 等支付处理商的兼容性问题、缺乏直接开票功能以及财务报告的复杂性是其显著缺点。用户建议拓展支付选项并简化财务操作。

独特功能

财务报告 业主声明 访客门户 响应式设计 促销和协商价格
4.6/5 易用性 4.8/5 客户支持 14 个集成
查看资料
Maxxton
Maxxton
0.0/5 来自 0 条评价
0.0/5 易用性 0.0/5 客户支持 12 个集成
查看资料

评分差异最大的方面

综合评分 Hostaway 5.0 vs 0.0 (+5)
易用性 Hostaway 4.6 vs 0.0 (+4.6)
客户支持 Hostaway 4.8 vs 0.0 (+4.8)
性价比 Hostaway 4.5 vs 0.0 (+4.5)
入职培训 Hostaway 4.7 vs 0.0 (+4.7)

关于 Hostaway 与 Maxxton 的常见问题

Hostaway 能否替代 Maxxton?

这取决于您的需求。Hostaway 和 Maxxton 共享许多核心 Vacation Rental Software 功能,但各有独特的能力。Hostaway 提供 14 个经验证的集成合作伙伴,而 Maxxton 提供 12 个。在切换之前,请查看上方的功能对比以了解它们的差异。

哪个更适合小型或独立酒店?

小型酒店应优先考虑易用性和快速入职。Hostaway 在易用性方面领先,评分为 4.6/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。

Hostaway 或 Maxxton 是否提供免费方案?

Hostaway:否。Maxxton:否。 两款产品目前均不提供免费版。大多数 Vacation Rental Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。

HTR 如何评估和排名 Hostaway 和 Maxxton?

HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Hostaway 的 HT Score 为 93,Maxxton 的为 0。以下是评分的计算方式。

标准组 权重 衡量内容
客户评分与评价

用户对该产品的推荐度如何?

评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例

权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。

合作伙伴生态系统

技术合作伙伴对该公司的推荐度如何?

合作伙伴推荐、集成数量、集成质量

评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。

以客户为中心

该组织以客户为中心的程度如何?

认证支持、评价一致性、资料完整性

评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。

覆盖范围、持久力与资源

该公司的覆盖范围和资源有多广泛?

地理覆盖、持久力、公司资源、趋势评分

衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。

客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →

获取个性化的产品推荐

产品推荐顾问

Ghostel icon

让我们查找您的酒店信息