The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
OpenHotel
|
|---|---|---|
| 小型(10-24 间客房) ▾ | — | #25 36 条评价 |
| 中型(25-74 间客房) ▾ | — | #39 11 条评价 |
| 大型(75-199 间客房) | — | #50 0 条评价 |
| 超大型(200+ 间客房) | — | #21 2 条评价 |
按物业类型
| 细分市场 |
|
OpenHotel
|
|---|---|---|
| 精品酒店 ▾ | — | #37 16 条评价 |
| 豪华酒店 | — | #45 4 条评价 |
| 品牌/连锁酒店 ▾ | — | #28 9 条评价 |
| 长住酒店 | — | #43 2 条评价 |
按区域
| 细分市场 |
|
OpenHotel
|
|---|---|---|
| 北美 ▾ | — | #14 54 条评价 |
Choosing between HOTELCUBE PMS and OpenHotel PMS hinges on your specific operational needs and the importance you place on recent reviews and user feedback. HOTELCUBE, despite its long presence since 1998, has no recent reviews or ratings, making it difficult to assess current performance. Conversely, OpenHotel has garnered 57 reviews in the past six months, with a high overall rating of 4.81/5 and a NPS of 9.53, indicating strong recent user satisfaction. This recent data strongly favors OpenHotel as the more reliable and actively supported option today.
Both products aim to streamline hotel management but diverge in their feature focus and user experience. HOTELCUBE emphasizes a customizable, modular platform with additional modules like spa & wellness and guest CRM, suited for hotels needing tailored solutions. OpenHotel, however, provides an integrated suite with a focus on ease of use, including a channel manager, booking engine, and yield management. Are you looking for a flexible, feature-rich platform or a straightforward, user-friendly system? Your decision should reflect this.
HOTELCUBE is designed to serve hotels seeking high customization and control, offering specialized modules like gift vouchers and passport scanners. It caters well to larger or more complex properties that want tailored integrations within a secure, scalable cloud environment. OpenHotel, on the other hand, appeals to hotels that prioritize ease of use, rapid onboarding, and comprehensive core functionalities—particularly small to medium-sized hotels, resorts, and motels.
Review data shows HOTELCUBE has no recent ratings or reviews, suggesting limited current support or user engagement. OpenHotel, with 57 recent reviews, enjoys a consistent 4.81/5 rating and a 95% likelihood to recommend, confirming its standing among active hoteliers. Given the recent reviews and high satisfaction, OpenHotel is the stronger choice for hotels that need reliable, current support and straightforward management.
If your hotel needs a modern, easy-to-navigate PMS with integrated booking, channel management, and yield controls, OpenHotel is the clear choice. Its intuitive interface and recent high ratings make it ideal for properties that want to improve efficiency without extensive customization. Conversely, if your hotel requires a highly customizable platform with specialized modules like spa & wellness, guest CRM, and passport scanning, HOTELCUBE might appeal more—though its lack of recent reviews suggests less current support.
For small to mid-sized hotels prioritizing user-friendliness and active support, OpenHotel offers proven satisfaction. Larger or more complex operations that demand tailored features could consider HOTELCUBE, but should be cautious about its current support and user feedback status. Based on recent data, OpenHotel’s current performance and customer satisfaction make it the better choice for most hotels today.
OpenHotel’s user interface consistently receives high marks, with a 4.71/5 ease of use rating and many reviews praising its intuitiveness. Users highlight how quickly staff adapt to its layout, with some describing it as “very user-friendly” and “easy to learn,” especially for small to medium properties. In contrast, HOTELCUBE has no recent reviews, making it impossible to judge its current ease of use or onboarding experience.
OpenHotel’s recent reviews indicate a strong onboarding process, with users appreciating the straightforward setup and ongoing support. Edge: OpenHotel.
HOTELCUBE offers six unique modules, including spa & wellness, guest CRM, and passport scanner, and shares 17 features with OpenHotel. It caters to hotels needing specialized, niche functionalities that can be integrated into a broader management system. OpenHotel, however, provides a more extensive core platform, with 17 shared features like yield management, booking engine, and channel manager, plus six exclusive features such as EPoS and digital registration, improving day-to-day operational efficiency.
While HOTELCUBE’s modules add depth for specific needs, OpenHotel’s broader, more integrated feature set and recent positive reviews make it the more compelling, all-in-one solution. Edge: OpenHotel.
OpenHotel’s support ratings are outstanding, with a 4.82/5 and numerous reviews citing excellent, fast service. Clients frequently mention their support team’s responsiveness and helpfulness, especially during emergencies. HOTELCUBE, with no recent reviews, cannot match this level of current support confidence, which raises concerns about ongoing customer service.
OpenHotel’s recent reviews emphasize their ongoing enhancements and personal support, making it a safer choice for hotels that rely on responsive assistance. Edge: OpenHotel.
HOTELCUBE boasts 24 verified partners, including major channel managers like WuBook and RoomChecking, along with specialized integrations such as guest ID scanners. OpenHotel offers 12 verified partners, including key OTAs like Expedia and Booking.com, with shared integrations such as SiteMinder. While HOTELCUBE has more verified partners overall, many are niche or less commonly used.
For hotels seeking a broader array of integrations, HOTELCUBE may have an edge. However, OpenHotel’s recent reviews highlight smooth, reliable OTA and channel management, making it more practical for day-to-day operations. Edge: hotelcube.
HOTELCUBE has no recent reviews, so current user ratings or satisfaction levels are unavailable. OpenHotel, with 57 reviews in the last six months, boasts a 4.81/5 rating, with a 95% likelihood to recommend, indicating very high recent satisfaction across hotel segments—especially resorts and motels.
Given the active, recent feedback, OpenHotel clearly enjoys a higher reputation among hoteliers today. Edge: OpenHotel.
hotelcube’s pricing starts at a flat base fee of $700 with no mention of monthly or per-room charges, but lacks details on optional modules or customization costs. OpenHotel’s pricing information is not publicly disclosed, which is typical for enterprise systems, but no mention of hidden fees or per-booking charges is noted.
While direct cost comparisons are limited, the consistent support and recent reviews favor investing in OpenHotel if your budget aligns with their pricing model. However, for clear cost expectations, contacting sales is advised.
Hotels that:
Not ideal if:
Hotels that:
Not ideal if:
HOTELCUBE offers a flexible, modular PMS suited for larger, complex hotels that need tailored solutions. Its lack of recent reviews makes current performance uncertain, and the platform may appeal more to enterprise clients with specific needs.
OpenHotel, with its recent high ratings and a 95% recommendation rate, stands out for hotels that prioritize ease of use, active support, and integrated features. It best serves small to medium-sized properties, resorts, and motels looking to streamline operations without sacrificing reliability.
If your hotel values recent user feedback and a proven track record, OpenHotel deserves your serious consideration. It delivers consistent, high-rated performance aligned with current hospitality demands. Choose OpenHotel for dependable, well-supported property management today.
酒店从业者喜爱的方面
客户支持团队的开放性和响应能力受到用户的高度赞赏。许多人特别提到了团队在紧急情况下的帮助以及无缝过渡到 OpenHotel PMS。这种支持有助于平稳运营,尤其是在... 客户支持团队的开放性和响应能力受到用户的高度赞赏。许多人特别提到了团队在紧急情况下的帮助以及无缝过渡到 OpenHotel PMS。这种支持有助于平稳运营,尤其是在旺季或系统转换期间。
许多用户都对 OpenHotel PMS 的导航和使用非常满意。该系统非常直观,即使是首次担任酒店服务员的人也能轻松上手,并且可以无缝地从其他系统过渡。用户指出,由... 许多用户都对 OpenHotel PMS 的导航和使用非常满意。该系统非常直观,即使是首次担任酒店服务员的人也能轻松上手,并且可以无缝地从其他系统过渡。用户指出,由于其灵活的预订网格和全面的布局,该系统对于中小型酒店尤其有效。
用户赞赏 OpenHotel 不断改进并根据用户反馈添加功能。这种奉献精神确保系统始终与行业标准和不断发展的酒店需求保持同步。有关这些更新的通知通过收件箱通知共... 用户赞赏 OpenHotel 不断改进并根据用户反馈添加功能。这种奉献精神确保系统始终与行业标准和不断发展的酒店需求保持同步。有关这些更新的通知通过收件箱通知共享,方便用户随时了解最新信息。
酒店从业者提出异议的方面
虽然许多人都对 OpenHotel 提供的详细而全面的报告选项表示赞赏,但也有用户不断要求提供可自定义的报告和适合特定酒店的改进指标。一些用户发现当前的报告充斥... 虽然许多人都对 OpenHotel 提供的详细而全面的报告选项表示赞赏,但也有用户不断要求提供可自定义的报告和适合特定酒店的改进指标。一些用户发现当前的报告充斥着不必要的信息,并建议进行改进以更好地满足他们的需求。
用户指出,OpenHotel 拥有高效的财务处理模块,包括有序的财务视图、可自定义的财务报告以及与外部财务系统的集成。但是,建议进行改进,特别是在实时税务报告和... 用户指出,OpenHotel 拥有高效的财务处理模块,包括有序的财务视图、可自定义的财务报告以及与外部财务系统的集成。但是,建议进行改进,特别是在实时税务报告和信用卡支付干预方面。
独特功能
评分差异最大的方面
这取决于您的需求。HOTELCUBE PMS 和 OpenHotel PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。HOTELCUBE PMS 提供 24 个经验证的集成合作伙伴,而 OpenHotel PMS 提供 12 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。OpenHotel PMS 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
HOTELCUBE PMS:否。OpenHotel PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。hotelcube 的 HT Score 为 0,OpenHotel 的为 16。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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