The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | #1 592 条评价 | — |
| 中型(25-74 间客房) ▾ | #4 212 条评价 | — |
| 大型(75-199 间客房) ▾ | #5 42 条评价 | — |
| 超大型(200+ 间客房) | #13 4 条评价 | — |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #2 473 条评价 | — |
| 豪华酒店 ▾ | #4 228 条评价 | — |
| 品牌/连锁酒店 ▾ | #6 116 条评价 | — |
| 长住酒店 ▾ | #2 93 条评价 | — |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 ▾ | #2 435 条评价 | — |
| 欧洲 ▾ | #7 163 条评价 | — |
| 亚太 ▾ | #3 226 条评价 | — |
| 中东 ▾ | #7 11 条评价 | — |
Choosing the right property management system (PMS) can define your hotel's operational efficiency, guest satisfaction, and revenue growth. Cloudbeds PMS by Cloudbeds offers an integrated, user-friendly platform with extensive features and a proven track record backed by over 1,000 recent reviews, while HS/3 (acq Mews) is a newer entrant with limited publicly available feedback and no recent reviews. How do these differences influence your decision?
If your hotel seeks a mature, highly-rated platform with extensive third-party integrations, Cloudbeds stands out. Conversely, if your focus is on a simpler, potentially more customizable solution with fewer reviews, HS/3 may appeal—but its limited feedback makes Cloudbeds the safer, more data-backed choice.
Cloudbeds and HS/3 both aim to streamline hotel operations, but they diverge sharply in maturity and market presence. Cloudbeds, with a 4.63/5 overall rating based on 1,071 reviews—including 81 recent ones—demonstrates broad hotel trust and ongoing support. HS/3, lacking recent reviews and a rating score, provides a more limited picture, making Cloudbeds the safer bet for proven performance.
Cloudbeds offers a comprehensive, cloud-based PMS with features spanning reservations, channel management, revenue analytics, and guest communication—more than 64 unique features. HS/3, on the other hand, emphasizes reservation, check-in, and maintenance management, but without detailed feature counts or recent validation, it’s difficult to assess if it can scale with your hotel’s growth.
Are you willing to rely on a well-established platform with extensive reviews, or are you open to a less proven system with limited feedback?
If your hotel needs a trusted, scalable platform with proven customer satisfaction and extensive third-party integrations, go with Cloudbeds. Its broad feature set—channel management, guest profiles, automated reporting, and revenue tools—supports diverse hotel types, from boutique to large resorts.
If your hotel prioritizes a straightforward system focused on reservations and basic operations, HS/3 might be suitable. However, with no recent reviews or clear differentiators, Cloudbeds’ proven track record makes it the more reliable choice for growth and efficiency.
For hotels requiring robust support, extensive integrations, and a community of successful users, Cloudbeds is the clear leader. HS/3 may appeal to small operations with minimal complexity, but the lack of recent validation limits confidence.
Cloudbeds consistently receives high marks for ease of use, with a 4.61/5 rating based on over 1,000 reviews, including recent feedback that highlights its intuitive, mobile-friendly interface. Users report onboarding is smooth, and staff adoption is quick—many say it “reduces administrative work significantly.”
HS/3's interface is described as straightforward but less documented publicly, with no recent reviews to confirm ease of use or onboarding experience. Without recent user feedback, it's difficult to compare directly; however, Cloudbeds' high ratings and ongoing support give it a decisive edge.
Edge: Cloudbeds.
Cloudbeds offers over 64 unique features, including a channel manager, revenue management, automated night audits, digital registration, guest messaging, and integrations with payment terminals—all built into a single platform. Its features support a wide array of hotel operations and scalability.
HS/3's feature set appears limited to reservations, check-ins, and basic management, with no detailed feature count or recent enhancements publicly available. The absence of extensive or recent feature validation favors Cloudbeds for hotels seeking a feature-rich, adaptable system.
Edge: Cloudbeds.
Cloudbeds' support team earns a 4.41/5 rating, with many reviews praising their responsiveness, empathy, and proactive assistance. Review quotes include, “Cloudbeds has shown empathy with our problems and has gone the extra mile,” and “The support team is awesome and responsive.”
HS/3 offers no recent or detailed support ratings or reviews, making it difficult to assess its support quality. Given Cloudbeds' strong support reputation, it clearly has the advantage.
Edge: Cloudbeds.
Cloudbeds boasts over 190 verified partners, including major OTAs, payment providers, and management tools, enabling seamless operations across multiple systems. Many integrations are real-time, reducing manual work and errors.
HS/3's integration capacity remains unverified publicly, with no available partner count or recent data. The lack of proven integrations diminishes confidence for hotels relying on third-party tools.
Edge: Cloudbeds.
Cloudbeds' reviews are overwhelmingly positive, with a 4.63/5 rating from over 1,000 reviews, including recent feedback emphasizing ease of use and support. Hotels across segments—boutique, hostels, and independent properties—report significant improvements in efficiency and revenue.
HS/3 has no recent reviews or publicly available ratings, making it impossible to gauge user satisfaction confidently. The visibility and validation of Cloudbeds' strong user ratings make it the clear leader.
Edge: Cloudbeds.
Cloudbeds charges a base price of $600/month, with no freemium or trial options publicly listed. Pricing includes a flat monthly fee, with no implementation fees, making costs predictable.
HS/3's pricing details are not publicly available, which complicates comparison. Given Cloudbeds' transparent pricing and proven ROI, it offers better clarity for budget planning.
Not ideal if:
Not ideal if:
Cloudbeds provides a comprehensive, well-rated platform trusted by thousands of hotels worldwide. Its extensive features, proven support, and broad integrations make it the best choice for hotels seeking growth, efficiency, and reliability.
Choose Cloudbeds if you want a mature, proven solution with high user satisfaction, extensive integrations, and a robust ecosystem. HS/3 may serve smaller, simpler operations, but the lack of recent reviews and validation makes it a less certain choice for ambitious hotels.
For hotels aiming to maximize operational efficiency, enhance guest experiences, and scale confidently, Cloudbeds is the clear winner.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
该目标暂无已发布的案例研究。
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
该目标暂无已发布的案例研究。
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Cloudbeds 因其直观且布局清晰的界面而备受赞誉,所有员工均可轻松上手,从而减少了对大量培训的需求。这种易用性对于日常运营尤为有利,例如管理预订和执行入住... Cloudbeds 因其直观且布局清晰的界面而备受赞誉,所有员工均可轻松上手,从而减少了对大量培训的需求。这种易用性对于日常运营尤为有利,例如管理预订和执行入住/退房流程。
Cloudbeds 的实施流程和后续支持褒贬不一。虽然其客户服务通常因其响应速度和协助性而获得高分,但要实现移动端和集成功能的完全一致,还需要更全面的支持才能更... Cloudbeds 的实施流程和后续支持褒贬不一。虽然其客户服务通常因其响应速度和协助性而获得高分,但要实现移动端和集成功能的完全一致,还需要更全面的支持才能更顺利地过渡。
Cloudbeds 通过将酒店管理系统 (PMS)、渠道管理和预订引擎集成于同一平台,提供了一套全面的解决方案。这减少了对多个系统的需求,最大限度地减少了人工操作,并... Cloudbeds 通过将酒店管理系统 (PMS)、渠道管理和预订引擎集成于同一平台,提供了一套全面的解决方案。这减少了对多个系统的需求,最大限度地减少了人工操作,并实现了实时同步运营。
酒店从业者提出异议的方面
Cloudbeds的预订流程简单高效,尤其是在入住和退房方面。这一特性大大减轻了管理负担,减少了错误,并提高了整体运营效率。系统的拖放功能尤其值得一提,因为它... Cloudbeds的预订流程简单高效,尤其是在入住和退房方面。这一特性大大减轻了管理负担,减少了错误,并提高了整体运营效率。系统的拖放功能尤其值得一提,因为它非常实用。
尽管 Cloudbeds 提供了强大的报表功能,但用户指出,其定制化程度不够高,因为量身定制的管理洞察对于战略决策至关重要。这在寻求更深入的分析和可视化功能的用... 尽管 Cloudbeds 提供了强大的报表功能,但用户指出,其定制化程度不够高,因为量身定制的管理洞察对于战略决策至关重要。这在寻求更深入的分析和可视化功能的用户中是一个普遍存在的问题。
独特功能
评分差异最大的方面
这取决于您的需求。Cloudbeds PMS 和 HS/3 (acq Mews) 共享许多核心 Property Management Systems 功能,但各有独特的能力。Cloudbeds PMS 提供 189 个经验证的集成合作伙伴,而 HS/3 (acq Mews) 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Cloudbeds PMS 在易用性方面领先,评分为 4.6/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Cloudbeds PMS:否。HS/3 (acq Mews):否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Cloudbeds 的 HT Score 为 100,HS/3 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您的房产情况量身定制的推荐方案