The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | — | #31 21 条评价 |
| 中型(25-74 间客房) | — | #49 3 条评价 |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | — | #30 18 条评价 |
| 豪华酒店 ▾ | — | #39 5 条评价 |
| 品牌/连锁酒店 | — | #49 2 条评价 |
| 长住酒店 | — | #37 2 条评价 |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 | — | #32 4 条评价 |
| 欧洲 ▾ | — | #14 39 条评价 |
Choosing between HS/3 and Redforts hinges on your hotel’s specific operational needs and user priorities. HS/3, acquired by Mews, is a lesser-known platform with no recent reviews, limited features, and no reported customer support or onboarding scores. Conversely, Redforts boasts over 40 reviews, recent positive feedback, and a comprehensive suite of functionalities. Your decision should align with whether you prioritize proven support and features or are exploring a more niche solution.
HS/3 aims to streamline hotel operations with reservation, check-in, and payment management but suffers from a lack of user feedback and measurable performance. Redforts, on the other hand, provides an all-in-one management system with high ease of use, excellent support, and a broad feature set. Given the more recent reviews and higher user ratings, Redforts appears to be the more reliable choice.
HS/3 remains untested in recent market conditions, making it difficult to recommend confidently. For hotels seeking a trusted, well-rated PMS and management system, Redforts provides a more certain path forward.
HS/3 is a property management system designed to help hotels manage reservations, check-ins, and payments from a single dashboard. It claims to improve operational efficiency but has no recent reviews or ratings to verify these claims. Redforts offers a similar scope but with a more extensive feature set, including integrated channel management, booking engine, and revenue tools, supported by over 40 reviews, most recent within the last six months.
HS/3’s lack of recent feedback makes it difficult to assess its current performance or user satisfaction. In contrast, Redforts’s current reviews highlight its ease of use (rated 4.68/5), customer support (4.53/5), and high recommendation rate (95%), making it a safer and more proven choice.
Do you want a PMS with verified, recent customer satisfaction? If so, Redforts clearly holds the advantage.
If your hotel needs a full-featured, user-friendly management system with a proven track record, go with Redforts. Its extensive feature set—including channel management, booking engine, online check-in, and revenue tools—caters well to properties that want an integrated approach, especially with its high customer satisfaction ratings.
If your hotel mainly seeks a simple, perhaps less feature-heavy solution and is willing to accept unverified support, HS/3 could suffice, but it’s risky given its untested recent performance. For most hotels aiming for reliability and growth, Redforts is the clear choice.
Redforts scores a 4.68/5 in ease of use, supported by reviews praising its intuitive design and quick onboarding—many users mention how easy it is to learn and adapt to. Its customer support ratings (4.53/5) also reinforce its reputation for responsive assistance, with reviewers highlighting immediate responses and helpful guidance.
HS/3, on the other hand, has no recent reviews to gauge its user experience or support quality, leaving its ease of use entirely unverified. Without current feedback, we cannot confidently assess its usability.
Edge: Redforts.
Redforts offers 46 unique features, including revenue management, multi-currency support, integrated CRM, online check-in, digital registration, guest messaging, and more. It also provides modules like POS integration, automated reminders, and real-time reporting—features critical for larger or more complex properties.
HS/3, by comparison, has zero verified features, making it impossible to gauge its capabilities or compare them meaningfully. Given the extensive functionalities of Redforts, it dominates in feature breadth and depth.
Edge: Redforts.
Redforts’s reviews consistently praise its customer support, awarding it a 4.53/5. Reviewers mention quick, friendly responses and proactive communication, which help hotels resolve issues swiftly and minimize downtime. Its onboarding score (4.32/5) also indicates a smooth transition for new users.
HS/3 has no recent reviews or ratings for support, leaving its support quality unknown. Without verified feedback, it’s safe to say that Redforts currently leads in support quality.
Edge: Redforts.
Redforts integrates with two verified partners—Mr Winston and WuBook—further expanding its connectivity options. Its platform supports a range of peripheral integrations like POS systems, self-check-in kiosks, and electronic locks, making it adaptable for different property types.
HS/3 has no verified integrations, limiting its compatibility with other hotel tech tools. For hotel operators seeking a connected, flexible solution, Redforts’s existing integrations make it the more practical choice.
Edge: Redforts.
Redforts’s recent reviews yield a high overall rating of 72.8 out of 100, with a 95% likelihood to recommend among 40 users. The reviews come from a diverse set of property types, including hostels, boutique hotels, and vacation rentals, indicating broad usability.
HS/3 has no recent reviews or ratings, making it impossible to determine user satisfaction or property segment preferences. The current data clearly favors Redforts.
Edge: Redforts.
HS/3 does not publicly disclose its pricing, which may include custom quotes or enterprise-level fees. Redforts charges a flat $500 monthly fee, with no indication of additional costs, offering transparency for budget planning.
Given the lack of transparent pricing for HS/3, hotel decision-makers will find Redforts’s straightforward fee structure more predictable and easier to evaluate.
Not ideal if:
Not ideal if:
Redforts offers a robust, well-rated management system with a rich feature set, recent positive reviews, and a proven support record. It caters to hotels seeking automation, integration, and scalable solutions, making it suitable for a broad range of property types and sizes.
HS/3, while positioned as a PMS, lacks recent user feedback, features, and support validation. It may be suitable for very small properties with minimal management needs, but its unverified performance makes it a risky choice for hotels aiming for growth or operational efficiency.
In summary, if your hotel values reliability, proven features, and strong support, Redforts is the clear selection. HS/3 might work for very basic needs but carries significant uncertainty due to the absence of recent reviews and feature validation.
酒店从业者喜爱的方面
许多用户都喜欢 Redforts 的直观设计,它简化了培训并减少了人为错误。这简化了日常操作,让员工可以腾出时间处理其他任务。
该系统擅长管理预订、防止超额预订以及与多个平台集成。预订引擎和渠道管理的定制也是一大优势。
细心、响应迅速的客户服务经常受到称赞。用户提到个性化沟通和快速解决问题,为整体体验带来积极影响。
酒店从业者提出异议的方面
Redforts 可与预订引擎、渠道管理器和其他平台高效集成,提供无缝管理体验。此功能简化了不同系统和平台之间的协调。
虽然其功能受到称赞,但一些评论提到,界面似乎已经过时,可以通过现代化来增强视觉吸引力和效率。
独特功能
评分差异最大的方面
这取决于您的需求。HS/3 (acq Mews) 和 Redforts 共享许多核心 Property Management Systems 功能,但各有独特的能力。HS/3 (acq Mews) 提供 0 个经验证的集成合作伙伴,而 Redforts 提供 2 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Redforts 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
HS/3 (acq Mews):否。Redforts:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。HS/3 的 HT Score 为 0,Redforts 的为 73。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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