The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
在分析了 887 条经验证的评价后,HS/3 用户最看重其 ,而 Mews 用户则强调 ease of use, automation and integrations, customizability and flexibility。点击任意主题查看评价者的反馈。
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Billing and Invoicing
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Multi-Property Management
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | — | #3 329 条评价 |
| 中型(25-74 间客房) ▾ | — | #1 397 条评价 |
| 大型(75-199 间客房) ▾ | — | #3 45 条评价 |
| 超大型(200+ 间客房) ▾ | — | #3 49 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | — | #1 483 条评价 |
| 豪华酒店 ▾ | — | #5 220 条评价 |
| 品牌/连锁酒店 ▾ | — | #2 170 条评价 |
| 长住酒店 ▾ | — | #1 130 条评价 |
按区域
| 细分市场 |
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| 北美 ▾ | — | #8 106 条评价 |
| 欧洲 ▾ | — | #1 660 条评价 |
| 亚太 ▾ | — | #10 17 条评价 |
| 中东 ▾ | — | #28 8 条评价 |
Choosing the right property management system (PMS) can significantly impact your hotel’s efficiency, guest experience, and revenue. Both HS/3 (acq Mews) and Mews PMS aim to streamline hotel operations, but their market presence, user feedback, and feature sets differ sharply. The key question is: which solution will serve your hotel best in today’s fast-evolving hospitality landscape?
HS/3 (acq Mews) is a lesser-known entity with limited reviews and no recent feedback, making its reliability uncertain. Mews, on the other hand, boasts over 750 reviews in the last six months, a high NPS score, and a 4.62/5 overall rating, positioning it as the more trusted choice.
Are you prioritizing a proven, well-supported platform to maximize operational efficiency and guest satisfaction?
HS/3 (acq Mews) is a very limited offering, with no recent reviews and zero verified integrations, raising questions about its current viability. Mews PMS, with its 336 verified partners and extensive marketplace, boasts a broad ecosystem that supports diverse hotel types and needs.
While HS/3 might appeal to niche or legacy users, its lack of recent data, user feedback, and market presence suggests it is not actively evolving. Conversely, Mews’ recent reviews highlight its intuitive interface, rapid onboarding (averaging a 4.39/5 rating), and a robust support team. Do you want a platform with a proven track record and ongoing innovation?
Edge: Mews
If your hotel needs a flexible, cloud-based system with extensive integrations, automation capabilities, and a proven track record of customer satisfaction, go with Mews. It’s particularly suited for boutique hotels, hostels, and properties seeking scalability, given its high review count and recent positive feedback.
If your hotel primarily operates a single property with minimal tech requirements and prefers a lesser-known provider, HS/3 might suffice—but beware of the limited data and support. For most hoteliers, Mews offers the reliability and growth potential that HS/3 cannot match.
Edge: Mews
HS/3 has no recent reviews to assess, but the lack of user feedback suggests uncertainty around its usability and onboarding. Mews scores 4.7/5 for ease of use, with recent reviews praising its intuitive interface, quick onboarding (rated 4.39/5), and minimal training requirements.
Users frequently mention that Mews’ platform is straightforward, even for teams new to hotel technology, with comments like “easy to use,” “modern design,” and “quick setup.” Given the clear user ratings and recent feedback, it’s evident Mews prioritizes usability.
Edge: Mews
HS/3 offers no verified features or integrations, making it impossible to compare directly. Mews boasts 59 exclusive features, including multi-lingual and multi-currency support, revenue management modules, guest CRM, online check-in/out, housekeeping integration, and advanced reporting.
Mews’ extensive feature set supports operational automation, guest engagement, and real-time management, with capabilities that many small to medium hotels find essential. HS/3’s limited offering suggests it may lack the depth needed for modern hotel management.
Edge: Mews
HS/3 offers no recent support ratings or customer feedback, raising concerns about ongoing assistance. Mews, with a 4.27/5 support rating and recent reviews praising its responsiveness, demonstrates a strong commitment to customer success.
Users have highlighted that Mews support is responsive, with quotes like “their support team sets new standards,” and their onboarding process is considered thorough and helpful. For reliable support, Mews clearly stands out.
Edge: Mews
HS/3 has no recent reviews, making it impossible to gauge user satisfaction. Mews, with over 750 reviews and a 4.62/5 rating, enjoys high praise across multiple hotel segments, from boutique hotels to hostels and larger properties.
Recent reviews specifically commend Mews’ ease of use, features, and support, with hoteliers describing it as “the most user-friendly hospitality cloud,” and “an intuitive platform that saves time and reduces errors.”
Edge: Mews
HS/3’s pricing is not publicly available or transparent, which raises concerns about hidden costs or long-term value. Mews charges a base price of $900 per month, with no implementation or extra fees specified, making it easier to budget.
While Mews is an investment, its high satisfaction ratings and feature set justify the expense, especially considering the efficiency gains and scalability it offers. HS/3’s undefined pricing suggests it might not deliver comparable value.
Edge: Mews
Given the lack of recent reviews and features, HS/3 is best suited for very basic management needs or as a legacy system.
Mews is especially suitable for properties that value a modern, scalable tech stack with extensive integrations.
HS/3 is a little-known, unsupported solution with no recent reviews or verified features, making it a risky choice for most hotels. Mews offers a proven, highly-rated platform with recent positive feedback, extensive integrations, and a comprehensive feature set.
If your hotel needs a reliable, scalable, and well-supported PMS, go with Mews. Its high user satisfaction, ongoing product development, and broad ecosystem make it the clear choice for modern hospitality management.
Choose HS/3 only if you operate a very basic property with no plans to grow or upgrade systems soon. For everything else, Mews provides the tools, support, and reputation that modern hoteliers demand.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"It was vital for us to find a hospitality cloud that would give us the freedom to innovate and move quickly with new technology – that’s one of the main reasons we chose Mews."
该目标暂无已发布的案例研究。
"Since moving to Mews, we can be so much more agile in how we operate, both in terms of how we engage with guests and testing out new integrations and tools through Mews Marketplace..."
该目标暂无已发布的案例研究。
"We want to provide the best hospitality for guests anywhere in the country, and Mews is definitely the right solution to help us achieve that goal."
酒店从业者喜爱的方面
Many reviews highlight the user-friendliness of Mews, citing its intuitive interface that simplifies tasks across various hotel operations. Users find... Many reviews highlight the user-friendliness of Mews, citing its intuitive interface that simplifies tasks across various hotel operations. Users find the platform easy to navigate, which aids in quicker team onboarding and daily use.
Reviews frequently praise Mews for its automation of routine tasks like check-in, billing, and invoicing, reducing manual workload and minimizing erro... Reviews frequently praise Mews for its automation of routine tasks like check-in, billing, and invoicing, reducing manual workload and minimizing errors. Users appreciate the extensive integration options with other tools, which streamline overall operations and enhance efficiency.
Mews allows customization to fit diverse business needs, from rate structures to integration setups. Users appreciate this flexibility, although they... Mews allows customization to fit diverse business needs, from rate structures to integration setups. Users appreciate this flexibility, although they note room for improvement in adapting complex booking conditions and enhancing user-friendly navigation for settings.
酒店从业者提出异议的方面
Users point out that while Mews offers efficient billing processes, there are complexities and areas needing improvement, such as handling group billi... Users point out that while Mews offers efficient billing processes, there are complexities and areas needing improvement, such as handling group billings, splits, and providing more customizable invoice formats. This can affect the ease of financial operations within the system.
虽然 Mews 提供了可靠的报表和分析功能,但一些评论指出,它需要更多可定制和灵活的报表功能。用户希望获得更细致的数据洞察,尤其是在预订和收入分析方面。
独特功能
评分差异最大的方面
这取决于您的需求。HS/3 (acq Mews) 和 Mews PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。HS/3 (acq Mews) 提供 0 个经验证的集成合作伙伴,而 Mews PMS 提供 336 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Mews PMS 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
HS/3 (acq Mews):否。Mews PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。HS/3 的 HT Score 为 0,Mews 的为 99。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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