The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 171 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
InfoGenesis 表现出色 .
Mews 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Payment Log Reports and Mobile Ordering.
基于 HTR 上 171 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $200/mo |
| 经验证的评价 | 2 | 169 |
在分析了 171 条经验证的评价后,InfoGenesis 用户最看重其 ,而 Mews 用户则强调 用户界面和报表, integration with third-party systems, seamless pms integration。点击任意主题查看评价者的反馈。
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用户界面和报表
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Integration with Third-Party Systems
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Seamless PMS Integration
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Automation and Efficiency
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Product Development and Feature Evolution
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定制化和灵活性
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各产品在不同物业规模、类型和区域的 酒店POS系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | — | #2 44 条评价 |
| 中型(25-74 间客房) ▾ | #10 1 条评价 | #3 94 条评价 |
| 大型(75-199 间客房) ▾ | — | #5 7 条评价 |
| 超大型(200+ 间客房) ▾ | — | #2 9 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #11 1 条评价 | #3 74 条评价 |
| 豪华酒店 ▾ | #8 2 条评价 | #3 41 条评价 |
| 品牌/连锁酒店 ▾ | — | #3 31 条评价 |
| 长住酒店 ▾ | — | #2 12 条评价 |
按区域
| 细分市场 |
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| 北美 ▾ | #10 2 条评价 | #3 14 条评价 |
| 欧洲 ▾ | — | #2 130 条评价 |
| 亚太 | — | #5 4 条评价 |
| 中东 | — | #6 0 条评价 |
Choosing the right POS system for your hotel involves weighing ease of use, features, support, and integration capabilities. Infogenesis POS by InfoGenesis offers a longstanding presence in hospitality, but its limited recent review count and low overall rating signal potential issues. Conversely, Mews POS has a strong recent review base, high ratings, and a broad feature set, making it a compelling choice for most hotels. Which product aligns best with your current operational needs?
Both Infogenesis and Mews aim to streamline hotel food and beverage operations, but their strengths and weaknesses diverge significantly. Infogenesis, with only 2 reviews and a 2/5 overall rating, shows limited recent feedback and questionable support quality. Mews, with 156 reviews and a 0/5 overall rating, is heavily favored through recent feedback, especially given its 95% likelihood to recommend score. Are you comfortable relying on a product with minimal recent validation?
If your hotel needs a comprehensive, modern, and easy-to-adopt POS with frequent updates and strong support, Mews is the clear choice. It suits hotels seeking seamless integrations, digital ordering, and automation, especially those with multiple outlets or a focus on guest experience. If your team values a longstanding but under-reviewed platform that might be outdated or lacks recent features, Infogenesis could be considered—though the evidence suggests it’s not the better option today.
User reviews reveal that Mews outperforms significantly in ease of use, with a 4.74/5 UX rating and consistent positive feedback on onboarding, support, and interface intuitiveness. Infogenesis, with a 3.25/5 score, receives mixed feedback, with some praising its user-friendliness but many criticizing it for poor customer support and system reliability. Given the recent reviews and high usability ratings, Edge: Mews.
Mews offers 29 features — including PCI compliance, inventory management, digital menus, and advanced ordering — many of which Infogenesis does not provide at all. Infogenesis’s feature set appears limited, focusing mainly on core POS functionalities. For hotels seeking modern, feature-rich systems that support upselling, loyalty, and detailed reporting, Edge: Mews.
Mews's support rating of 4.43/5 and recent reviews highlight its responsiveness and solutions-oriented approach. Users praise its reliable onboarding and ongoing assistance. Infogenesis's support score of 2.75/5, coupled with reviews citing poor customer service and costly issues, raises concerns. Edge: Mews.
Mews boasts 336 verified partners, offering extensive third-party integrations, including popular systems like Criton, Sage, and Hospitality Software Development Services. Infogenesis has only 2 verified partnerships, limiting its connectivity and adaptability. For a scalable, adaptable hotel operation, Edge: Mews.
With 156 recent reviews and a 95% likelihood to recommend, hoteliers overwhelmingly favor Mews. Infogenesis’s reviews are scarce, outdated, and give it a 35% recommendation rate—hardly inspiring confidence. For property owners seeking proven satisfaction, Edge: Mews.
Infogenesis does not publicly list pricing or offer a trial. Mews charges a flat $200 monthly fee, with no mention of hidden costs or implementation fees. The transparency and simplicity of Mews’s pricing model favor hotels making budget-conscious decisions.
The core difference: Mews offers a modern, feature-rich POS system with a proven track record of user satisfaction and support, whereas Infogenesis remains an under-reviewed option with questionable recent activity. If you want a POS that improves guest experiences, operational efficiency, and integrates effortlessly with other hotel systems, Mews is the clear choice.
Choose Mews if your hotel needs a flexible, scalable, and supported solution with a significant recent review base and high satisfaction. Its extensive features and strong support network make it suitable for a broad range of hotel types, from boutique to large properties.
Opt for Infogenesis only if your hotel operates in a very specific niche that requires a legacy system with minimal complexity, and you are aware of its limitations in support and updates. Based on current evidence, Mews remains the superior option for most hotels seeking a reliable POS system today.
酒店POS系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | — | From $200/mo |
根据 HTR 的产品数据库,Infogenesis POS 和 Mews POS 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 付款日志报告 | ||
| 折扣和促销 | ||
| 支票拆分 | ||
| 数字菜单 | ||
| 符合 PCI 标准 | ||
| 追加销售 |
显示主要差异。这两款产品之间还有 17 项功能存在差异。
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"We’ve been with Mews for a few years now and it helped to transform the way we operate. It’s very intuitive to work with and saves our team so much time."
该目标暂无已发布的案例研究。
"In an industry where human contact is more important than digital contact, having a platform like Mews that not only reduces time at a screen but also gives us more face time with..."
该目标暂无已发布的案例研究。
"Self-check-in kiosks are integral to LyLo's DNA. Coupled with Mews capabilities like guest messaging and online check-out, they form the essence of our guest experience. In fact, t..."
酒店从业者喜爱的方面
Mews 的界面被描述为现代且直观,便于用户流畅操作。然而,一些评论指出,其报告工具在复杂性和灵活性方面仍有改进空间,尤其是在多物业设置和详细的运营洞察方... Mews 的界面被描述为现代且直观,便于用户流畅操作。然而,一些评论指出,其报告工具在复杂性和灵活性方面仍有改进空间,尤其是在多物业设置和详细的运营洞察方面。
Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centraliz... Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centralized operations, real-time booking management, and accurate financial reporting, although occasional synchronization issues are noted.
Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data... Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data. This integration is praised for improving billing accuracy, reducing departmental friction, and enhancing guest service experience by personalizing interactions.
酒店从业者提出异议的方面
Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a... Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a need for more polished features and quicker implementation of user suggestions.
该平台因其丰富的自定义选项而备受赞誉,用户可以通过定制工作流程和提醒来提升宾客体验。然而,用户也表示需要更直观的自定义功能,以满足特定的运营需求和宾客... 该平台因其丰富的自定义选项而备受赞誉,用户可以通过定制工作流程和提醒来提升宾客体验。然而,用户也表示需要更直观的自定义功能,以满足特定的运营需求和宾客互动。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Infogenesis POS 和 Mews POS 共享许多核心 Hotel POS Systems 功能,但各有独特的能力。Infogenesis POS 提供 2 个经验证的集成合作伙伴,而 Mews POS 提供 335 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Mews POS 在易用性方面领先,评分为 4.7/5 对比 3.2/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Infogenesis POS:否。Mews POS:否。 两款产品目前均不提供免费版。大多数 Hotel POS Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。InfoGenesis 的 HT Score 为 0,Mews 的为 100。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问