The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 200 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Shiji Group 表现出色 在 用户友好性 方面 ,拥有独特功能如 Guest Profiles.
Mews 表现出色 在 用户界面和报表 方面 ,拥有独特功能如 Payment Log Reports.
基于 HTR 上 200 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $600/mo | From $200/mo |
| 经验证的评价 | 31 | 169 |
在分析了 200 条经验证的评价后,Shiji Group 用户最看重其 用户友好性, 运营效率, 系统集成,而 Mews 用户则强调 用户界面和报表, integration with third-party systems, seamless pms integration。点击任意主题查看评价者的反馈。
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用户界面和报表
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Integration with Third-Party Systems
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系统集成
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Seamless PMS Integration
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Automation and Efficiency
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系统速度和性能
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Product Development and Feature Evolution
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综合报告
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定制化和灵活性
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本地化需求
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各产品在不同物业规模、类型和区域的 酒店POS系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #7 1 条评价 | #2 44 条评价 |
| 中型(25-74 间客房) ▾ | #4 14 条评价 | #3 94 条评价 |
| 大型(75-199 间客房) ▾ | #4 14 条评价 | #5 7 条评价 |
| 超大型(200+ 间客房) ▾ | #6 2 条评价 | #2 9 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #4 10 条评价 | #3 74 条评价 |
| 豪华酒店 ▾ | #5 22 条评价 | #3 41 条评价 |
| 品牌/连锁酒店 ▾ | #5 19 条评价 | #3 31 条评价 |
| 长住酒店 ▾ | #6 1 条评价 | #2 12 条评价 |
按区域
| 细分市场 |
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| 北美 ▾ | #5 8 条评价 | #3 14 条评价 |
| 欧洲 ▾ | #5 6 条评价 | #2 130 条评价 |
| 亚太 ▾ | #4 6 条评价 | #5 4 条评价 |
| 中东 ▾ | #3 7 条评价 | #6 0 条评价 |
Choosing the right POS system for your hotel involves balancing features, ease of use, support quality, and overall value. Both Shiji Infrasys POS and Mews POS aim to streamline your F&B and front desk operations, but they cater to slightly different needs and hotel profiles. While both systems solve common hospitality challenges like operational efficiency and integrated guest management, Shiji’s platform emphasizes deep integration with property management systems and enterprise-grade solutions. Mews, on the other hand, offers a more modern, all-in-one approach with a focus on ease of use and rapid deployment. Which solution aligns best with your hotel’s ambitions and operational style?
Both products address core hospitality needs—point-of-sale, inventory, and guest management—but they diverge significantly in their target market and architecture. Shiji Infrasys POS offers a cloud-based enterprise system with extensive functionalities, especially suited for larger properties and brands seeking deep integration with their existing tech stack. Mews POS is a purpose-built, mobile-friendly platform designed for quick implementation, flexible use across hotel types, and a modern guest experience. Given that Mews has a higher recent review count and stronger ratings, does your hotel prioritize broad integrations or ease of operation?
If your hotel needs a quick-to-deploy, intuitive POS with a strong mobile focus and excellent guest engagement features, go with Mews. It’s especially suitable for boutique hotels, small-to-medium properties, or hotels seeking digital transformation with minimal disruption. Conversely, if your hotel is part of a large chain, multi-property operation, or requires a fully integrated system with extensive F&B management, then Shiji Infrasys is the more fitting option. Its advanced features, though more complex, provide the scalability and integration capabilities needed for enterprise-level operations.
Mews scores a slightly higher rating for ease of use at 4.74/5 compared to Shiji’s 4.66/5. Mews’ interface is modern, intuitive, and praised for quick onboarding, with users highlighting its user-friendly design that minimizes staff training time. Shiji’s platform, while also rated highly, is seen as slightly more complex due to its enterprise features and broader functionality, which can entail a steeper learning curve. For your team, the faster and smoother onboarding experience with Mews makes it the easier system to adopt. Edge: Mews.
Shiji Infrasys boasts 23 features, including unique offerings like guest profiles, review collection, segmentation, and on-premise deployment options. Mews, with 29 features, excels in online ordering, flexible billing, and detailed operational reports. Mews also supports a broader set of automation tools, such as integrated online payments, guest messaging, and customizable workflows. If your hotel requires a feature-rich, enterprise-grade system, Shiji offers specialized capabilities. For broader automation and guest-centric features, Mews stands out. Edge: Mews.
Customer reviews favor Shiji’s support team, which consistently receives high praise for promptness and professionalism. Customers note that Shiji’s 24-hour support and detailed guidelines help resolve issues quickly, with some reviews emphasizing its reliable, fast assistance. Mews’ support, rated slightly lower at 4.43/5, is described as helpful but sometimes slower during peak times. If support quality is your priority, especially during implementation or critical moments, Shiji’s service is the stronger choice. Edge: Shiji.
Mews supports 336 verified integrations, far surpassing Shiji’s 64. Shared integrations include major channel managers and PMS systems, but Mews offers additional integrations in revenue management, marketing, and payment platforms like Criton, Sage, and FLEXIPASS. This extensive partner network ensures that your hotel can easily connect existing tools and expand functionalities. For hotels emphasizing a flexible, connected tech environment, Mews provides a decisive advantage. Edge: Mews.
Mews holds a higher overall rating (100) with 156 recent reviews, most praising its modern approach, ease of deployment, and excellent support. Shiji, rated at 79.44 with only 29 reviews, garners consistent praise for stability and support but less recent feedback. The large number of recent Mews reviews and higher ratings indicate stronger current user satisfaction. For your hotel, Mews’ superior recent reputation makes it the more trusted platform. Edge: Mews.
Shiji Infrasys costs a flat $600 per month, with no free tier or trial, reflecting its enterprise-grade positioning. Mews is priced at a significantly lower $200 per month, with no trial or implementation fees noted. The cost difference can influence your decision, especially if budget constraints are tight and rapid ROI is desired. Mews provides a more accessible entry point for small to mid-sized hotels. If budget is a key factor, Mews offers a clear financial advantage.
The core difference lies in complexity and target audience: Shiji Infrasys is a comprehensive, enterprise-ready POS system ideal for large, branded hotels with complex operations. Mews POS is a more modern, user-friendly solution that suits smaller to medium hotels prioritizing quick deployment and a seamless guest experience.
Choose Shiji if your hotel is part of a large chain, needs extensive F&B management, and values in-depth integrations. Opt for Mews if your hotel seeks a flexible, easy-to-use platform with a strong recent reputation for customer satisfaction and rapid onboarding.
In summary, Mews’ higher recent review volume, better ease of use, and broader integrations make it the stronger pick for most hotels today. However, if your hotel’s scale and complexity demand enterprise features, Shiji’s platform remains a reliable, well-supported choice.
酒店POS系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $600/mo | From $200/mo |
根据 HTR 的产品数据库,Shiji Infrasys POS 和 Mews POS 共享 16 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 付款日志报告 | ||
| 分割 | ||
| 基于云 | ||
| 宾客简介 | ||
| 成分管理 | ||
| 折扣和促销 | ||
| 支票拆分 | ||
| 服务器推荐 | ||
| 用户管理 | ||
| 股票警报 | ||
| 评论集锦 | ||
| 追加销售 |
显示主要差异。这两款产品之间还有 8 项功能存在差异。
我们分析了 12 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"We’ve been with Mews for a few years now and it helped to transform the way we operate. It’s very intuitive to work with and saves our team so much time."
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
"In an industry where human contact is more important than digital contact, having a platform like Mews that not only reduces time at a screen but also gives us more face time with..."
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
"Self-check-in kiosks are integral to LyLo's DNA. Coupled with Mews capabilities like guest messaging and online check-out, they form the essence of our guest experience. In fact, t..."
酒店从业者喜爱的方面
客户发现石基的POS和PMS系统界面友好,减少了培训时间,并简化了新用户的使用。其直观的界面深受员工欢迎,能够轻松管理各种任务。
石基因其菜单和桌位管理等功能而备受赞誉,这些功能简化了点餐流程,减少了错误,最终提升了日常运营效率。该系统因提升团队效率和顾客满意度而备受赞誉。
评论者称赞石基将POS系统与PMS系统无缝集成,通过连接会计、预订和库存等各项功能,简化了运营。这种集成有助于精准追踪数据,提升运营效率。
酒店从业者提出异议的方面
虽然许多人对该系统表示赞赏,但也有一些人反映,该系统在高峰使用期间存在卡顿和性能下降的问题,这表明需要进行优化。这会影响结账流程等任务,并影响整体满意... 虽然许多人对该系统表示赞赏,但也有一些人反映,该系统在高峰使用期间存在卡顿和性能下降的问题,这表明需要进行优化。这会影响结账流程等任务,并影响整体满意度。
石基以其强大的报告功能而备受赞誉,能够帮助酒店提取详细的报告,从而辅助决策。然而,部分酒店希望获得更多定制选项,以便进行更深入的分析。
排名更高的方面
独特功能
酒店从业者喜爱的方面
Mews 的界面被描述为现代且直观,便于用户流畅操作。然而,一些评论指出,其报告工具在复杂性和灵活性方面仍有改进空间,尤其是在多物业设置和详细的运营洞察方... Mews 的界面被描述为现代且直观,便于用户流畅操作。然而,一些评论指出,其报告工具在复杂性和灵活性方面仍有改进空间,尤其是在多物业设置和详细的运营洞察方面。
Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centraliz... Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centralized operations, real-time booking management, and accurate financial reporting, although occasional synchronization issues are noted.
Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data... Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data. This integration is praised for improving billing accuracy, reducing departmental friction, and enhancing guest service experience by personalizing interactions.
酒店从业者提出异议的方面
Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a... Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a need for more polished features and quicker implementation of user suggestions.
该平台因其丰富的自定义选项而备受赞誉,用户可以通过定制工作流程和提醒来提升宾客体验。然而,用户也表示需要更直观的自定义功能,以满足特定的运营需求和宾客... 该平台因其丰富的自定义选项而备受赞誉,用户可以通过定制工作流程和提醒来提升宾客体验。然而,用户也表示需要更直观的自定义功能,以满足特定的运营需求和宾客互动。
排名更高的方面
独特功能
这取决于您的需求。Shiji Infrasys POS 和 Mews POS 共享许多核心 Hotel POS Systems 功能,但各有独特的能力。Shiji Infrasys POS 提供 64 个经验证的集成合作伙伴,而 Mews POS 提供 335 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Mews POS 在易用性方面领先,评分为 4.7/5 对比 4.6/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Shiji Infrasys POS:否。Mews POS:否。 两款产品目前均不提供免费版。大多数 Hotel POS Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Shiji Group 的 HT Score 为 79,Mews 的为 100。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问