The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 31 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Shiji Group 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Sales Reporting and Employee Reporting and Management.
pointOne 表现出色 .
基于 HTR 上 31 条经验证的酒店从业者评价的并排评分。
| HTScore |
|
|
| 推荐可能性 |
|
|
| 易用性 |
|
|
| 客户支持 |
|
|
| 性价比 |
|
|
| 起始价格 | From $600/mo | Contact sales |
| 经验证的评价 | 31 | 0 |
在分析了 31 条经验证的评价后,Shiji Group 用户最看重其 用户友好性, 运营效率, 系统集成,而 pointOne 用户则强调 。点击任意主题查看评价者的反馈。
|
|
pointOne |
|---|---|
| 优点 | |
|
+
用户友好性
▾
|
|
|
+
运营效率
▾
|
|
|
+
系统集成
▾
|
|
| 缺点 | |
|
−
系统速度和性能
▾
|
|
|
−
综合报告
▾
|
|
|
−
本地化需求
▾
|
|
各产品在不同物业规模、类型和区域的 酒店POS系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
pointOne |
|---|---|---|
| 小型(10-24 间客房) | #7 1 条评价 | — |
| 中型(25-74 间客房) ▾ | #4 14 条评价 | — |
| 大型(75-199 间客房) ▾ | #4 14 条评价 | — |
| 超大型(200+ 间客房) | #6 2 条评价 | — |
按物业类型
| 细分市场 |
|
pointOne |
|---|---|---|
| 精品酒店 ▾ | #4 10 条评价 | — |
| 豪华酒店 ▾ | #5 22 条评价 | — |
| 品牌/连锁酒店 ▾ | #5 19 条评价 | — |
| 长住酒店 | #6 1 条评价 | — |
按区域
| 细分市场 |
|
pointOne |
|---|---|---|
| 北美 ▾ | #5 8 条评价 | — |
| 欧洲 ▾ | #5 6 条评价 | — |
| 亚太 ▾ | #4 6 条评价 | — |
| 中东 ▾ | #3 7 条评价 | — |
Choosing a hotel POS system can significantly impact your daily operations, guest experience, and overall profitability. Both Shiji Infrasys POS and pointOne EPoS aim to streamline your food and beverage management, but they diverge in their scope, support, and market presence. While Shiji offers a comprehensive, enterprise-grade platform with a broad feature set and global reach, pointOne presents a straightforward, potentially simpler solution. Which one aligns better with your hotel’s needs?
Shiji Infrasys POS is a cloud-based, enterprise-level system designed for hotels seeking a unified platform across multiple outlets and properties. It supports extensive integrations and offers features like inventory management, digital menus, and advanced reporting. Meanwhile, pointOne EPoS appears to be a more basic, restaurant-focused POS, with limited information on features, integrations, and support, and no recent or detailed reviews.
Given the lack of recent reviews for pointOne and the detailed positive feedback for Shiji, the choice hinges on your hotel’s scale and complexity. Are you looking for a robust, scalable system with proven support, or a simple, possibly less supported solution? The clearer answer comes from review recency and data confidence.
If your hotel operates multiple outlets or properties, especially in international markets, Shiji Infrasys POS is the logical pick. Its 29 reviews, with a high overall rating of 79.08 and recent updates, demonstrate proven reliability, ease of use, and strong support, making it ideal for branded, luxury, or large-scale hotels.
On the other hand, if your hotel is a small operation or a restaurant-only venue seeking a straightforward POS with minimal complexity, pointOne might seem appealing. However, the lack of recent reviews, features, and verified support makes it less reliable for hotels needing scalable solutions. For most hoteliers, especially those prioritizing stability and support, Shiji is the safer bet.
Shiji Infrasys POS scores a 4.66 out of 5 for ease of use, with high ratings across onboarding and customer support, backed by numerous positive review comments about its user-friendly interface and quick staff adoption. Reviewers highlight that its intuitive design reduces training time and simplifies daily operations.
For pointOne, no user ratings or recent reviews are available, making it impossible to assess ease of use. With no documented user feedback, its usability remains uncertain.
Edge: Shiji Infrasys POS.
Shiji Infrasys POS offers 23 unique features, including cloud management, inventory control, digital menus, mobile ordering, advanced reporting, customer insights, and PCI compliance. These features support complex, multi-outlet hotel environments, giving your team detailed insights and operational flexibility.
pointOne, on the other hand, provides no publicly documented features or unique functionalities, making it unclear whether it can support the sophisticated needs of a hotel or large F&B operation. Based on available data, Shiji’s feature set is significantly more comprehensive.
Edge: Shiji Infrasys POS.
Shiji Infrasys POS has a support rating of 4.52 out of 5, with reviews praising its fast, responsive support team, helpful advice, and 24/7 contact options. Multiple reviewers mention that support staff resolve issues promptly, contributing to smooth daily operations.
pointOne offers no recent reviews or support ratings, leaving a gap in confidence regarding its customer service quality. The absence of verified user feedback diminishes trust, especially for hotels requiring dependable, ongoing support.
Edge: Shiji Infrasys POS.
Shiji Infrasys POS boasts 64 verified partner integrations, including industry leaders like SiteMinder, Revinate, Oaky, IDeaS, Duetto, and Amadeus. This extensive network allows your hotel to connect seamlessly with property management, revenue management, and marketing platforms.
pointOne has no verified integrations listed, raising questions about its compatibility with your existing systems. For hotels seeking a connected, scalable solution, Shiji’s expansive integration ecosystem is a decisive advantage.
Edge: Shiji Infrasys POS.
Shiji Infrasys POS’s reviews indicate a strong endorsement, with a 91% likelihood to recommend and a rating of 79.08. Hoteliers across various segments praise its support, usability, and feature set, especially in larger hotel groups and branded properties.
pointOne lacks recent reviews, ratings, or testimonials, making it impossible to ascertain user satisfaction. Based on transparent, recent data, Shiji clearly has the edge in hotel industry recognition.
Edge: Shiji Infrasys POS.
Shiji Infrasys POS is priced at a base fee of $600, with no mention of additional monthly charges or implementation fees. This upfront cost may be attractive for hotels that want predictable expenses.
Pricing details for pointOne are unavailable, and no trial or demo information is provided. Its affordability remains uncertain, making Shiji’s transparent pricing more appealing for budget-conscious hotels.
Not ideal if you run a small, single-outlet operation without complex needs, or if you prefer a basic, low-cost POS solution with minimal support.
Not ideal if your property needs a scalable, multi-outlet solution, or if you prefer a platform with extensive features and proven hotel industry support.
Shiji Infrasys POS is a comprehensive, enterprise-grade platform with a proven track record, extensive features, and a large, satisfied user base. Its high ratings, recent reviews, and broad integrations make it the recommended solution for hotels seeking stability, support, and scalability.
pointOne presents a less documented, potentially simpler alternative, suitable for small operations or restaurants. However, the lack of recent reviews, features, and integrations makes it unsuitable for hotels with growing needs or complex environments.
For most hotels, especially those in need of a reliable, feature-rich POS supported by active reviews and a strong support network, Shiji Infrasys POS is the clear choice.
酒店POS系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
|
|
pointOne | |
|---|---|---|
| Starting Price | From $600/mo | — |
根据 HTR 的产品数据库,Shiji Infrasys POS 和 pointOne EPoS 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 |
|
pointOne |
|---|---|---|
| 员工报告和管理 | ||
| 基于云 | ||
| 库存管理 | ||
| 用户管理 | ||
| 菜单绩效报告 | ||
| 销售报告 |
显示主要差异。这两款产品之间还有 11 项功能存在差异。
我们分析了 4 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
该目标暂无已发布的案例研究。
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
客户发现石基的POS和PMS系统界面友好,减少了培训时间,并简化了新用户的使用。其直观的界面深受员工欢迎,能够轻松管理各种任务。
石基因其菜单和桌位管理等功能而备受赞誉,这些功能简化了点餐流程,减少了错误,最终提升了日常运营效率。该系统因提升团队效率和顾客满意度而备受赞誉。
评论者称赞石基将POS系统与PMS系统无缝集成,通过连接会计、预订和库存等各项功能,简化了运营。这种集成有助于精准追踪数据,提升运营效率。
酒店从业者提出异议的方面
虽然许多人对该系统表示赞赏,但也有一些人反映,该系统在高峰使用期间存在卡顿和性能下降的问题,这表明需要进行优化。这会影响结账流程等任务,并影响整体满意... 虽然许多人对该系统表示赞赏,但也有一些人反映,该系统在高峰使用期间存在卡顿和性能下降的问题,这表明需要进行优化。这会影响结账流程等任务,并影响整体满意度。
石基以其强大的报告功能而备受赞誉,能够帮助酒店提取详细的报告,从而辅助决策。然而,部分酒店希望获得更多定制选项,以便进行更深入的分析。
独特功能
评分差异最大的方面
这取决于您的需求。Shiji Infrasys POS 和 pointOne EPoS 共享许多核心 Hotel POS Systems 功能,但各有独特的能力。Shiji Infrasys POS 提供 64 个经验证的集成合作伙伴,而 pointOne EPoS 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Shiji Infrasys POS 在易用性方面领先,评分为 4.6/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Shiji Infrasys POS:否。pointOne EPoS:否。 两款产品目前均不提供免费版。大多数 Hotel POS Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Shiji Group 的 HT Score 为 79,pointOne 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问