The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 31 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Shiji Group 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Sales Reporting and Employee Reporting and Management.
Tissl 表现出色 .
基于 HTR 上 31 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $600/mo | Contact sales |
| 经验证的评价 | 31 | 0 |
在分析了 31 条经验证的评价后,Shiji Group 用户最看重其 用户友好性, 运营效率, 系统集成,而 Tissl 用户则强调 。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 酒店POS系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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Tissl |
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| 小型(10-24 间客房) | #7 1 条评价 | — |
| 中型(25-74 间客房) ▾ | #4 14 条评价 | — |
| 大型(75-199 间客房) ▾ | #4 14 条评价 | — |
| 超大型(200+ 间客房) | #6 2 条评价 | — |
按物业类型
| 细分市场 |
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Tissl |
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| 精品酒店 ▾ | #4 10 条评价 | — |
| 豪华酒店 ▾ | #5 22 条评价 | — |
| 品牌/连锁酒店 ▾ | #5 19 条评价 | — |
| 长住酒店 | #6 1 条评价 | — |
按区域
| 细分市场 |
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Tissl |
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| 北美 ▾ | #5 8 条评价 | — |
| 欧洲 ▾ | #5 6 条评价 | — |
| 亚太 ▾ | #4 6 条评价 | — |
| 中东 ▾ | #3 7 条评价 | — |
When choosing a POS system for your hotel, your primary consideration should be which product best supports your operational needs, budget, and future growth plans. Both Shiji Infrasys POS and Tissl EPOS aim to manage sales and streamline guest interactions. However, Shiji Infrasys offers a broader set of features, more recent reviews, and a stronger global presence, making it the more reliable choice for most hotels.
Your decision hinges on whether you prioritize a well-established platform with extensive integrations and proven support, or if you're exploring a less proven, potentially more flexible solution with limited market data. Which product aligns more with your hotel’s scale and ambitions?
Shiji Infrasys POS is a cloud-based, enterprise-grade system designed specifically for the hospitality industry, supporting multi-outlet F&B operations with features like digital menus, mobile ordering, and integrated kitchen displays. It is trusted by global brands like Hyatt and IHG, with 29 reviews in the last six months, indicating high user engagement and recent support updates. Its high ease of use rating (4.66/5), customer support (4.52/5), and a solid NPS score (9.03/5) substantiate its reliability.
Tissl EPOS, by contrast, has no recent reviews, no demonstrated market presence, and no verified integrations, making it difficult to gauge its performance or suitability. While it may offer core POS functionalities, the absence of recent user feedback and limited data on features or support suggests it’s a less proven option. Are you comfortable deploying a solution with limited customer validation?
The key difference is that Shiji Infrasys’s 23 exclusive features, including inventory management, customer profiles, and advanced reporting, give your team tools to run operations more efficiently. Tissl’s lack of documented features or integrations makes it a gamble for hotel operators seeking stability and proven functionality.
Edge: Shiji Infrasys POS.
If your hotel needs a comprehensive, proven POS system with robust integrations, enterprise features, and a strong reputation among major hotel brands, go with Shiji Infrasys. Its extensive feature set, proven market presence, and recent reviews make it well-suited for hotels aiming to enhance operational efficiency and guest satisfaction.
If your hotel is a small or boutique property willing to experiment or prioritize a minimal feature set without proven market validation, Tissl might appeal. However, without recent reviews or verified integrations, it’s less suited for hotels that depend on reliable, scalable solutions.
For hotel chains or properties planning to expand or integrate with other systems, Shiji’s 64 verified partners, including SiteMinder and Revinate, make it the safer, more strategic investment. Tissl offers no such data, making its long-term viability uncertain.
Edge: Shiji Infrasys POS.
Shiji Infrasys receives a high ease of use rating (4.66/5), supported by comprehensive onboarding (4.46/5) and positive reviews highlighting its user-friendly interface and quick staff adoption. Customers praise its intuitive design, which reduces training time and operational errors, with support staff providing prompt assistance, often within minutes.
Tissl, by comparison, has no available user ratings or review data, making it impossible to assess its usability or onboarding experience. Its lack of documented support or user feedback suggests it may not have been tested at scale or refined for ease of use.
Edge: Shiji Infrasys POS.
Shiji Infrasys offers 23 unique features tailored for hospitality, such as inventory management, customer insights, digital menus, mobile ordering, integrated kitchen displays, self-service table-side ordering, and PCI compliance. These features directly support operational automation, guest experience, and revenue management.
Tissl EPOS has no documented features or integrations, making it impossible to compare feature richness. This lack of transparency indicates it may not provide the advanced capabilities that hotel operators increasingly rely on.
Given the extensive feature set and proven integrations, Shiji Infrasys provides the tools necessary for scalable, efficient hotel management. Tissl’s sparse feature documentation falls short of expectations for hotels seeking comprehensive control.
Edge: Shiji Infrasys POS.
Shiji Infrasys maintains a strong support reputation, with a 4.52/5 rating and reviews praising its fast, helpful assistance. Customers highlight 24/7 support availability and proactive guidance, which are crucial during onboarding and troubleshooting.
Tissl offers no available reviews, ratings, or support data, leaving hotel teams uncertain about post-sale assistance, issue resolution, or ongoing support. This absence is a significant concern for hotels needing reliable vendor backing.
Edge: Shiji Infrasys POS.
Shiji Infrasys is verified to integrate with 64 partners, including leading industry systems such as SiteMinder, Revinate, IDeaS, and Amadeus, enabling seamless data flow across revenue, guest management, and distribution platforms. This extensive network allows your hotel to create a connected operational environment.
Tissl EPOS has no verified integrations or partnership data, limiting its ability to connect with existing hotel systems. This lack of connectivity could hinder operational efficiency and data-driven decision-making.
For hotels prioritizing system interoperability, Shiji’s integrations are a decisive advantage. Tissl’s limited or absent integrations make it less suitable for complex or growing hotel operations.
Edge: Shiji Infrasys POS.
Shiji Infrasys benefits from 29 recent reviews, with an overall rating of 4.58/5 and a 91% likelihood to recommend, reflecting strong satisfaction across diverse hotel segments, especially in luxury and branded hotels. Hoteliers praise its ease of use, support, and feature set.
Tissl has no recent reviews or ratings, making it impossible to assess user satisfaction or property segment preferences. This absence indicates either limited market adoption or a lack of user feedback, raising concerns about reliability.
Given the recent, detailed reviews, Shiji Infrasys clearly holds a higher reputation among hotel operators.
Edge: Shiji Infrasys POS.
Shiji Infrasys costs $600 annually per property, with no mention of additional or hidden fees. It does not offer a free tier or trial but provides a straightforward, predictable pricing structure aligned with enterprise solutions.
Tissl does not disclose pricing details, leaving potential buyers uncertain about costs or value, which can complicate budgeting decisions. The lack of transparency suggests the need for direct inquiry before evaluating its ROI.
For your hotel, predictable pricing and clear value are essential. Shiji’s transparent approach makes it easier to plan and assess the system’s financial impact.
Hotels that:
Not ideal if your hotel:
Hotels that:
Not ideal if your hotel:
Shiji Infrasys POS is a mature, feature-rich platform trusted by top hotel brands worldwide, with recent reviews confirming its ease of use, support, and extensive integrations. It is designed for hotels that demand reliability, scalability, and comprehensive control over their F&B operations.
Tissl EPOS remains an unproven option with no recent reviews, verified integrations, or detailed feature documentation. It may appeal to very small or experimental properties but falls short for hotels seeking a dependable, scalable system.
For most hotels, especially those with multiple outlets, the proven track record, recent customer feedback, and rich feature set make Shiji Infrasys the clear choice. Tissl’s lack of validation and limited data suggest it should be approached cautiously or avoided for critical hotel operations.
This comparison emphasizes the strengths of Shiji Infrasys and the current market gap for Tissl, offering a clear, fact-based guide for hoteliers ready to choose a reliable POS system.
酒店POS系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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Tissl | |
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| Starting Price | From $600/mo | — |
根据 HTR 的产品数据库,Shiji Infrasys POS 和 Tissl EPOS 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 |
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Tissl |
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| 员工报告和管理 | ||
| 基于云 | ||
| 库存管理 | ||
| 用户管理 | ||
| 菜单绩效报告 | ||
| 销售报告 |
显示主要差异。这两款产品之间还有 11 项功能存在差异。
我们分析了 4 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
该目标暂无已发布的案例研究。
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
客户发现石基的POS和PMS系统界面友好,减少了培训时间,并简化了新用户的使用。其直观的界面深受员工欢迎,能够轻松管理各种任务。
石基因其菜单和桌位管理等功能而备受赞誉,这些功能简化了点餐流程,减少了错误,最终提升了日常运营效率。该系统因提升团队效率和顾客满意度而备受赞誉。
评论者称赞石基将POS系统与PMS系统无缝集成,通过连接会计、预订和库存等各项功能,简化了运营。这种集成有助于精准追踪数据,提升运营效率。
酒店从业者提出异议的方面
虽然许多人对该系统表示赞赏,但也有一些人反映,该系统在高峰使用期间存在卡顿和性能下降的问题,这表明需要进行优化。这会影响结账流程等任务,并影响整体满意... 虽然许多人对该系统表示赞赏,但也有一些人反映,该系统在高峰使用期间存在卡顿和性能下降的问题,这表明需要进行优化。这会影响结账流程等任务,并影响整体满意度。
石基以其强大的报告功能而备受赞誉,能够帮助酒店提取详细的报告,从而辅助决策。然而,部分酒店希望获得更多定制选项,以便进行更深入的分析。
独特功能
评分差异最大的方面
这取决于您的需求。Shiji Infrasys POS 和 Tissl EPOS 共享许多核心 Hotel POS Systems 功能,但各有独特的能力。Shiji Infrasys POS 提供 65 个经验证的集成合作伙伴,而 Tissl EPOS 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Shiji Infrasys POS 在易用性方面领先,评分为 4.6/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Shiji Infrasys POS:否。Tissl EPOS:否。 两款产品目前均不提供免费版。大多数 Hotel POS Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Shiji Group 的 HT Score 为 79,Tissl 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您的房产情况量身定制的推荐方案