The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 34 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
KrossBooking 表现出色 .
Shiji Group 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Guest profiles and Tablet/Kiosk Check-in.
基于 HTR 上 34 条经验证的酒店从业者评价的并排评分。
| HTScore |
|
|
| 推荐可能性 |
|
|
| 易用性 |
|
|
| 客户支持 |
|
|
| 性价比 |
|
|
| 起始价格 | Contact sales | From $1,200/mo |
| 经验证的评价 | 0 | 34 |
在分析了 34 条经验证的评价后,KrossBooking 用户最看重其 ,而 Shiji Group 用户则强调 易于使用, 支持团队, 执行。点击任意主题查看评价者的反馈。
| KrossBooking |
|
|---|---|
| 优点 | |
|
+
易于使用
▾
|
|
|
+
支持团队
▾
|
|
|
+
执行
▾
|
|
|
+
培训材料
▾
|
|
| 缺点 | |
|
−
报告和分析
▾
|
|
|
−
系统速度
▾
|
|
|
−
集成能力
▾
|
|
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 | KrossBooking |
|
|---|---|---|
| 小型(10-24 间客房) | — | #53 2 条评价 |
| 中型(25-74 间客房) ▾ | — | #31 17 条评价 |
| 大型(75-199 间客房) ▾ | — | #11 13 条评价 |
| 超大型(200+ 间客房) | — | #22 2 条评价 |
按物业类型
| 细分市场 | KrossBooking |
|
|---|---|---|
| 精品酒店 ▾ | — | #33 17 条评价 |
| 豪华酒店 ▾ | — | #24 25 条评价 |
| 品牌/连锁酒店 ▾ | — | #22 19 条评价 |
| 长住酒店 | — | #45 2 条评价 |
按区域
| 细分市场 | KrossBooking |
|
|---|---|---|
| 北美 | — | #33 4 条评价 |
| 欧洲 ▾ | — | #30 8 条评价 |
| 亚太 ▾ | — | #14 5 条评价 |
| 中东 ▾ | — | #5 14 条评价 |
Choosing between KrossBooking and Shiji Daylight PMS hinges on your hotel’s operational needs and growth ambitions. Both platforms aim to streamline hotel management, but their approaches, maturity, and user appeal differ significantly. KrossBooking appears to be in early development with no recent reviews or features, while Shiji Daylight boasts a robust, feature-rich system with established market presence. Which one aligns best with your hotel’s current priorities?
KrossBooking's current status suggests it may not yet be suitable for operational use, given the absence of reviews, features, or recent user feedback. In contrast, Shiji Daylight PMS has 32 reviews from hoteliers worldwide, with all recent reviews in the last six months, indicating active user engagement. Shiji scores 74.68 on the HTScore and is rated 4.63 out of 5 for ease of use—substantially higher than KrossBooking’s 0 ratings. Are you prepared to invest in a system with proven stability and ongoing support?
KrossBooking, with no verified reviews or features, provides little evidence of its effectiveness or user satisfaction. Meanwhile, Shiji Daylight's positive review comments describe it as highly user-friendly, versatile, and capable of supporting a wide range of hotel types. If you prioritize a dependable, well-supported PMS with recent user validation, Shiji is clearly the stronger choice. Would your team benefit more from a proven platform or an untested one?
If your hotel needs a straightforward, basic booking management solution and is open to future development, KrossBooking might seem appealing—yet it currently lacks the features, reviews, or market presence to justify that. On the other hand, if you require a mature, multi-feature PMS capable of supporting large or complex operations, Shiji Daylight is the clear winner. It offers extensive functionalities such as guest profiles, online check-in/out, group management, and detailed reporting.
For hotels aiming for rapid deployment, reliable support, and scalable features, Shiji is the better fit, especially since it has a proven track record and extensive integration options. Conversely, KrossBooking’s limited review data and feature set make it an uncertain choice at this stage. Are you willing to risk implementing a system without proven user satisfaction?
Shiji Daylight PMS receives an impressive 4.63 out of 5 for ease of use, with reviewers praising its intuitive interface, straightforward training materials, and minimal learning curve. Many mention that staff adoption is quick, and the system simplifies daily tasks like reservations, check-ins, and reporting. Conversely, KrossBooking has no available review data, making it impossible to assess its usability.
Edge: Shiji Group. Given the clear positive feedback and high usability rating, Shiji Daylight is the easier system for your team to learn and operate efficiently.
Shiji Daylight PMS offers 98 distinct features, including guest profiles, multi-lingual support, online check-in/out, integrated CRS, task management, and automation tools—features essential for modern hotel management. KrossBooking, by comparison, claims no features and has no verified functionalities, making it unsuitable for operational needs today.
The breadth and depth of Shiji’s feature set enable your team to handle everything from reservations to guest engagement, reporting, and automation. KrossBooking's limited feature profile leaves your hotel reliant on future development.
Edge: Shiji Group. Its extensive, proven feature set provides far more immediate value and operational flexibility.
Shiji Daylight PMS scores 4.53 out of 5 on customer support, with reviewers highlighting the responsiveness, professionalism, and helpfulness of the support team. Many mention that support staff are proactive and quick to resolve issues, which is crucial for smooth operations. KrossBooking, with no recent reviews, offers no data on customer support, which raises concerns about reliability and post-implementation assistance.
Edge: Shiji Group. Its well-reviewed support team offers the reassurance of ongoing help, critical for any PMS implementation.
Shiji Daylight PMS integrates with 64 verified partners, including major names like SiteMinder, Revinate, Amadeus, and Duetto. It supports seamless connection with PMS, CRS, POS, payment systems, and marketing tools. KrossBooking, with zero verified integrations, limits your options and flexibility for connecting with other systems.
If your hotel relies on multi-system integrations, Shiji’s extensive partner network ensures smoother data flow and operational cohesion. KrossBooking’s lack of integrations makes it unsuitable for hotels seeking a connected tech stack.
Edge: Shiji Group. Its broad integration ecosystem supports scalable, efficient operations.
KrossBooking has no reviews or ratings, providing no user feedback to assess. Shiji Daylight, with 32 reviews and a recent NPS score of 8.94 out of 10, enjoys a 90% likelihood of recommendation among users. Hotels across different segments, especially luxury and branded hotels, praise its user-friendliness, automation capabilities, and support.
Given the recent reviews and high ratings, Shiji Daylight is clearly favored by users. Without user feedback, KrossBooking remains an unvalidated choice.
Edge: Shiji Group. Its high ratings reflect proven user satisfaction and trust.
KrossBooking does not list any pricing information, leaving potential buyers without a clear understanding of costs or value proposition. Shiji Daylight PMS costs approximately $1,200 per month, with no mention of setup fees or discounts.
While the higher upfront cost may seem significant, it correlates with its extensive feature set and support. KrossBooking’s unclear pricing makes budget planning difficult and risks hidden costs.
Not ideal if your hotel needs a comprehensive PMS, reliable support, or proven user satisfaction. Avoid if operational efficiency and guest experience are priorities.
Not ideal if your hotel requires highly specialized or localized features not supported by Shiji, or if your budget cannot accommodate the $1,200/month fee.
Shiji Daylight PMS stands out as a mature, feature-rich, and well-reviewed platform trusted by hotels worldwide. Its comprehensive capabilities enable better operational control, guest engagement, and revenue management, backed by active support and a large integration network.
If your hotel needs a reliable, scalable PMS with proven user satisfaction, choose Shiji Group. It delivers tangible benefits in efficiency and guest experience, making it the safest, most effective investment today.
KrossBooking, by contrast, remains an untested platform with no recent reviews or features, making it unsuitable for hotels seeking operational stability and growth. It might evolve into a viable solution in the future, but for now, it’s a risky and incomplete option.
In conclusion, unless you’re exploring early-stage solutions or prototyping, Shiji Daylight PMS is the clear choice for a hotel committed to modern management and guest satisfaction.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
| KrossBooking |
|
|
|---|---|---|
| Starting Price | — | From $1,200/mo |
根据 HTR 的产品数据库,KrossBooking 和 Shiji Daylight PMS 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 | KrossBooking |
|
|---|---|---|
| 任务管理 | ||
| 多种语言 | ||
| 宾客资料 | ||
| 平板电脑/自助值机 | ||
| 网上值机 | ||
| 集中用户和角色管理 |
显示主要差异。这两款产品之间还有 86 项功能存在差异。
我们分析了 4 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
该目标暂无已发布的案例研究。
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
酒店从业者喜爱的方面
用户经常称赞石基 PMS 的用户界面友好,简化了日常操作,降低了新用户的学习难度。评论中强调了其易用性,指出其培训材料易懂、设计直观、任务执行高效。
石基PMS支持团队的支持和响应能力一直受到好评。用户赞赏支持人员的专业性和乐于助人的精神,这对更顺利地运营有很大帮助。
一些评论者认为石基 PMS 的实施过程流畅高效,他们赞赏知识渊博、积极主动的实施团队。不过,一些用户建议缩短实施时间以进一步改善体验。
酒店从业者提出异议的方面
尽管石基 PMS 的详细报告功能广受好评,但一些用户仍希望获得更先进、更快速的报告工具。具体要求包括增强的汇总报告、详细的账单和更快的报告生成流程。
与系统速度和一致性相关的性能问题是用户普遍关心的问题,一些用户指出在高峰操作期间响应时间很慢。用户敦促提高系统速度以提高整体效率。
独特功能
评分差异最大的方面
这取决于您的需求。KrossBooking 和 Shiji Daylight PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。KrossBooking 提供 0 个经验证的集成合作伙伴,而 Shiji Daylight PMS 提供 64 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Shiji Daylight PMS 在易用性方面领先,评分为 4.6/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
KrossBooking:否。Shiji Daylight PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。KrossBooking 的 HT Score 为 0,Shiji Group 的为 75。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问