The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | — | #31 21 条评价 |
| 中型(25-74 间客房) | — | #49 3 条评价 |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | — | #30 18 条评价 |
| 豪华酒店 ▾ | — | #39 5 条评价 |
| 品牌/连锁酒店 | — | #49 2 条评价 |
| 长住酒店 | — | #37 2 条评价 |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 | — | #32 4 条评价 |
| 欧洲 ▾ | — | #14 39 条评价 |
Choosing the right property management system for your hotel can significantly impact operations and guest satisfaction. Both Lobbi Hotel Software by ManCloud and Redforts aim to streamline your management tasks, but they do so with different strengths and weaknesses. While Lobbi offers a broad feature set, it suffers from a lack of recent reviews and user feedback. Redforts, on the other hand, boasts a strong recent review count and high user ratings, making it the more reliable choice for hotels seeking proven performance.
Your decision depends on whether you prioritize a feature-rich platform with extensive integrations or a highly rated, user-friendly system with recent positive feedback. Are you ready to see which solution best fits your hotel’s needs?
Lobbi Hotel Software by ManCloud aims to automate and simplify hotel operations, offering features like booking management, housekeeping coordination, and routine task automation. However, it has no recent reviews or ratings, which raises questions about its current usability and support quality. Conversely, Redforts has garnered 40 reviews in the last six months, with a 9.5/10 NPS score, indicating strong recent user satisfaction.
Lobbi’s lack of recent feedback makes it difficult to assess its ongoing development and support, while Redforts’ active user base confirms its relevance and reliability today. Which platform feels more aligned with your hotel’s operational needs and future growth?
If your hotel needs a trusted, highly-rated system with excellent support, go with Redforts. It’s especially suitable for small to medium hotels, hostels, and boutique properties that value ease of use, fast onboarding, and a proven track record.
If, however, your team is seeking a platform with a broad set of features—including automation like night audits—that might still need validation through recent reviews, Lobbi could be a consideration. But given current data, Redforts is the safer, more reliable option for most hotels today.
Redforts scores 4.68/5 for ease of use based on recent reviews, with users describing it as "very easy to learn and manage" and "intuitive," even for small hotels. Lobbi’s score is 0/5, and with no recent reviews, it’s impossible to gauge its current user experience or onboarding process.
Redforts’ high rating and positive feedback suggest a smooth onboarding process and minimal staff resistance. Edge: Redforts.
Redforts offers a comprehensive suite with 32 unique features, including a booking engine, channel manager, revenue management, online check-in, guest messaging, and integrated payments—many of which Lobbi lacks. Lobbi provides only one feature exclusive to it: automated night audit, which is valuable but not enough to match Redforts’ breadth.
Redforts’ extensive features support diverse operational needs, simplifying management and guest experience. Edge: Redforts.
Redforts’ support scores 4.53/5, with users praising its responsiveness and friendly service, often describing it as "quick" and "helpful." Conversely, Lobbi’s support ratings are unavailable, and no recent reviews make it challenging to assess its current support quality.
Given the recent reviews, Redforts clearly demonstrates consistent, high-quality support. Edge: Redforts.
Redforts integrates with 2 verified partners, including popular channel managers and POS systems, while Lobbi boasts 10 verified integrations, including major players like SiteMinder and Cloudbeds. However, the quality and relevance of these integrations matter more than quantity, and Redforts’ current ecosystem appears more aligned with hotel operation needs.
For a hotel prioritizing proven, strategic integrations, Lobbi offers more options, but Redforts’ verified partners are more targeted. Edge: Lobbi.
Since Lobbi has no recent reviews or ratings, it cannot be rated by users now. Redforts, with 40 reviews and a 9.5/10 NPS score, is highly rated across multiple hotel segments, including boutique hotels, hostels, and inns, which collectively make up a significant portion of its user base.
The recent positive feedback and high satisfaction levels strongly favor Redforts. Edge: Redforts.
Lobbi’s pricing details are unavailable, lacking transparency or a trial option, which could hinder decision-making. Redforts costs $500 per month, with no mention of setup fees or trial periods, making it a straightforward, predictable investment.
The transparency and known pricing of Redforts make it easier to budget for, especially given its proven value and recent support. Edge: Redforts.
Not ideal if:
Edge: Lobbi if automation and automation-centric features are your priority; otherwise, consider Redforts.
Not ideal if:
Edge: Redforts.
Redforts and Lobbi aim to simplify hotel management, but their current standings are very different. Lobbi offers a wide feature set but lacks recent validation from user reviews, making its reliability uncertain today.
If your hotel values proven, recent user experiences, high satisfaction, and a broad suite of features, Redforts is the clear choice. It’s highly rated, well-supported, and offers a transparent pricing structure that aligns with your operational needs.
Lobbi might appeal if automation and specific features like night audits are your primary concern, and you can accept the risk of limited recent feedback. However, based on current data, Redforts provides a safer, more dependable path to effective hotel management.
酒店从业者喜爱的方面
许多用户都喜欢 Redforts 的直观设计,它简化了培训并减少了人为错误。这简化了日常操作,让员工可以腾出时间处理其他任务。
该系统擅长管理预订、防止超额预订以及与多个平台集成。预订引擎和渠道管理的定制也是一大优势。
细心、响应迅速的客户服务经常受到称赞。用户提到个性化沟通和快速解决问题,为整体体验带来积极影响。
酒店从业者提出异议的方面
Redforts 可与预订引擎、渠道管理器和其他平台高效集成,提供无缝管理体验。此功能简化了不同系统和平台之间的协调。
虽然其功能受到称赞,但一些评论提到,界面似乎已经过时,可以通过现代化来增强视觉吸引力和效率。
独特功能
评分差异最大的方面
这取决于您的需求。Lobbi Hotel Software 和 Redforts 共享许多核心 Property Management Systems 功能,但各有独特的能力。Lobbi Hotel Software 提供 10 个经验证的集成合作伙伴,而 Redforts 提供 2 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Redforts 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Lobbi Hotel Software:否。Redforts:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。ManCloud 的 HT Score 为 0,Redforts 的为 73。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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