The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 非接触式办理入住 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 | Lockvue |
|
|---|---|---|
| 小型(10-24 间客房) ▾ | — | #5 15 条评价 |
| 中型(25-74 间客房) ▾ | — | #6 10 条评价 |
| 大型(75-199 间客房) ▾ | — | #4 7 条评价 |
| 超大型(200+ 间客房) | — | #8 3 条评价 |
按物业类型
| 细分市场 | Lockvue |
|
|---|---|---|
| 精品酒店 ▾ | — | #5 12 条评价 |
| 豪华酒店 ▾ | — | #4 11 条评价 |
| 品牌/连锁酒店 ▾ | — | #5 12 条评价 |
| 长住酒店 ▾ | — | #6 9 条评价 |
按区域
| 细分市场 | Lockvue |
|
|---|---|---|
| 北美 | — | #7 3 条评价 |
| 欧洲 ▾ | — | #4 32 条评价 |
| 亚太 | — | #6 2 条评价 |
| 中东 | — | #4 2 条评价 |
Choosing between Lockvue and MyStay Check-in hinges on your hotel’s specific needs for contactless check-in solutions. Both address guest onboarding remotely, but they diverge sharply in features, support, and market presence. Lockvue is a more obscure option with no recent reviews or visible global reach, whereas MyStay boasts a substantial review base, recent positive feedback, and a broad integration network. Which product better aligns with your operational goals?
Lockvue claims to streamline property management with AI-driven insights, yet it has zero reviews and no recent customer feedback, making its effectiveness uncertain. In contrast, MyStay enjoys 40 recent reviews, with a 4.91/5 ease of use rating and a 4.93/5 customer support score, providing tangible evidence of performance. Do you prioritize proven user satisfaction or a less transparent solution?
If your hotel needs a comprehensive contactless solution with extensive integrations, automated marketing, and features like digital payments, MyStay is the clear winner. It is especially suitable if you want a platform with proven customer satisfaction and a large support network. Conversely, Lockvue might be worth considering if you prioritize AI-driven property management tools or are seeking a solution with no upfront costs, but the lack of reviews is a concern. Which aligns more with your strategic focus?
MyStay scores near-perfectly with a 4.91/5 rating for ease of use and a 4.93/5 score for customer support, reflecting its intuitive interface and effective onboarding. Lockvue’s ratings are unavailable, and with no reviews, its usability remains unverified. Customer feedback indicates that MyStay's setup is straightforward, with users mentioning quick onboarding and minimal training. Edge: MyStay.
MyStay offers 14 unique features, including PMS integration, guest segmentation, multi-channel communication, digital payments, and self-service check-in/out. Lockvue has none listed, making its feature set unverified. These additional functionalities in MyStay directly support operational efficiency and guest engagement. Edge: MyStay.
MyStay’s support receives a 4.93/5 rating, with reviews highlighting prompt, helpful assistance and ongoing updates that improve the platform. Lockvue has no reviews or support ratings, leaving its support quality unknown. User testimonials praise MyStay’s technical assistance and responsiveness. Edge: MyStay.
MyStay connects with 30 verified partners, including prominent PMS and channel management solutions, while Lockvue has no listed integrations. This extensive network in MyStay allows smoother operation and data synchronization across your property tech stack. Edge: MyStay.
With 40 recent reviews and a 4.91/5 ease of use rating, hoteliers highly value MyStay, especially its contactless check-in, communication tools, and support. Lockvue’s rating is absent, and reviews are nonexistent, so its user perception remains unverified. Given the recent reviews, MyStay clearly holds the higher reputation. Edge: MyStay.
Lockvue does not list any pricing details, implying a potential custom quote or limited transparency. MyStay charges a flat $400 monthly fee, with no free trial, providing predictable budgeting. If budget transparency is critical, MyStay’s clear pricing supports informed decisions. Edge: MyStay.
Lockvue’s AI-driven property management approach may appeal if you prioritize backend automation and have existing real estate tools to connect. However, the lack of recent reviews, limited features, and no visible market presence make it a risky choice for most hotels.
MyStay’s proven track record, recent high ratings, and broad feature set make it the more reliable option if your hotel seeks a contactless check-in solution that enhances guest experience and operational efficiency. Its extensive integrations and support network further reinforce its suitability. For most hoteliers, especially those looking for a tested, feature-rich platform, MyStay is the recommended choice.
酒店从业者喜爱的方面
评论者经常提到 MyStay 的非接触式入住功能是一个至关重要的工具,尤其是在疫情期间。它简化并加快了入住流程,让客人在抵达前完成入住,并减少了身体接触。用户... 评论者经常提到 MyStay 的非接触式入住功能是一个至关重要的工具,尤其是在疫情期间。它简化并加快了入住流程,让客人在抵达前完成入住,并减少了身体接触。用户欣赏它为他们的操作带来的易用性和效率。
评论者经常评论 MyStay 如何显著提升宾客体验。该平台允许在抵达前进行沟通,并在抵达时提供便利,给人一种个性化和周到服务的感觉。酒店经营者注意到直接结果是... 评论者经常评论 MyStay 如何显著提升宾客体验。该平台允许在抵达前进行沟通,并在抵达时提供便利,给人一种个性化和周到服务的感觉。酒店经营者注意到直接结果是宾客满意度更高。
许多评论都强调了 MyStay 如何改善客人沟通。该平台允许酒店经营者通过自动消息在客人入住前、入住期间和入住后与客人进行有效沟通。此功能通过提供及时的信息和... 许多评论都强调了 MyStay 如何改善客人沟通。该平台允许酒店经营者通过自动消息在客人入住前、入住期间和入住后与客人进行有效沟通。此功能通过提供及时的信息和及时解决疑问来提高客人满意度。
酒店从业者提出异议的方面
用户经常建议需要更多自定义选项,特别是在自动消息传递和客户沟通模板方面。他们希望能够更灵活地调整文本、图形和自动消息传递格式,以更好地满足他们的特定需... 用户经常建议需要更多自定义选项,特别是在自动消息传递和客户沟通模板方面。他们希望能够更灵活地调整文本、图形和自动消息传递格式,以更好地满足他们的特定需求。
MyStay 与物业管理系统 (PMS) 的集成是一项有价值的功能,在多篇评论中都得到了积极的评价。这种无缝集成有助于酒店经营者更有效地管理客人数据和运营。然而,一... MyStay 与物业管理系统 (PMS) 的集成是一项有价值的功能,在多篇评论中都得到了积极的评价。这种无缝集成有助于酒店经营者更有效地管理客人数据和运营。然而,一些用户确实偶尔会遇到 MyStay 和 PMS 之间的同步问题。
独特功能
评分差异最大的方面
这取决于您的需求。Lockvue 和 MyStay Check in 共享许多核心 Contactless Check-in 功能,但各有独特的能力。Lockvue 提供 0 个经验证的集成合作伙伴,而 MyStay Check in 提供 30 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。MyStay Check in 在易用性方面领先,评分为 4.9/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Lockvue:否。MyStay Check in:否。 两款产品目前均不提供免费版。大多数 Contactless Check-in 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Lockvue 的 HT Score 为 0,MyStay 的为 22。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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