The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 非接触式办理入住 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 | Lockvue |
|
|---|---|---|
| 小型(10-24 间客房) ▾ | — | #3 27 条评价 |
| 中型(25-74 间客房) ▾ | — | #3 41 条评价 |
| 大型(75-199 间客房) ▾ | — | #5 8 条评价 |
| 超大型(200+ 间客房) ▾ | — | #5 5 条评价 |
按物业类型
| 细分市场 | Lockvue |
|
|---|---|---|
| 精品酒店 ▾ | — | #3 28 条评价 |
| 豪华酒店 ▾ | — | #9 8 条评价 |
| 品牌/连锁酒店 ▾ | — | #3 19 条评价 |
| 长住酒店 ▾ | — | #4 18 条评价 |
按区域
| 细分市场 | Lockvue |
|
|---|---|---|
| 北美 | — | #16 2 条评价 |
| 欧洲 ▾ | — | #2 79 条评价 |
Choosing a contactless check-in platform can significantly impact your hotel’s operations and guest experience. Both Lockvue and straiv aim to streamline arrivals and departures, but they differ sharply in approach, features, and market presence. Your decision hinges on your hotel’s size, tech infrastructure, and specific needs for integrations and guest engagement.
While Lockvue offers a minimal, straightforward solution, straiv provides a comprehensive suite of features with a broader user base. Which platform aligns better with your hotel’s goals and resources?
Lockvue is a simple, small-scale property management system focusing purely on contactless check-in. It’s designed to serve hotels that need a basic, no-frills solution, primarily targeting properties looking for quick implementation.
In contrast, straiv boasts a rich set of features—19 unique modules including mobile check-in, guest messaging, room service, and payment options—aimed at hotels wanting an all-in-one digital guest journey platform. It’s more suited for hotels seeking deep customization and multiple touchpoints with guests.
Both platforms aim to reduce front desk workload and improve safety, but only straiv offers extensive integrations and a broader regional presence. Will your hotel benefit more from simplicity or a feature-rich system?
If your hotel needs a straightforward contactless check-in solution without the complexity of additional services, Lockvue might seem appealing. However, it has zero reviews and minimal market presence, raising questions about its reliability and support.
Straiv, with over 81 recent reviews and a 4.81/5 overall rating driven by active, recent user feedback, clearly demonstrates its strength in delivering modern contactless services. If your hotel values a proven, highly-rated platform with a broad feature set, straiv is the safer pick.
Hotels prioritizing rapid deployment, minimal training, and basic contactless check-in should lean toward Lockvue. Conversely, if your hotel aims to upgrade guest engagement, streamline operations, and integrate with existing systems, straiv is the clear winner.
Lockvue’s user interface and onboarding process are virtually undocumented, with no reviews or ratings available, making it impossible to assess ease of use. Its minimal presence suggests limited support or development focus, likely translating into a steeper learning curve or less polished experience.
Straiv’s intuitive UI scores 4.69/5 and enjoys high praise for its ease of use. The onboarding process is rated 4.62/5, with reviews highlighting its user-friendly design, simple implementation, and minimal staff training requirements.
Edge: straiv.
Lockvue offers no distinct features beyond basic contactless check-in, essentially a bare-bones solution with zero unique modules. Its lack of features limits its ability to support complex operations or enhance guest experiences.
Straiv provides 19 unique features, including mobile check-in/out, guest messaging, digital concierge, room service, PMS integration, ID verification, and door lock compatibility. Its robust feature set supports dynamic, contactless guest journeys, elevating your hotel’s digital engagement.
Edge: straiv.
Lockvue’s support ratings are unavailable, and with no reviews, it’s impossible to gauge its responsiveness or quality. This absence suggests a lack of active customer support or small market presence.
Straiv’s support is highly rated at 4.72/5, with reviews praising quick, helpful responses and proactive communication. Users find the team responsive and dedicated to continuous improvement, crucial for technology adoption.
Edge: straiv.
Lockvue shows no verified integrations, which could hinder its ability to connect with your existing systems or expand functionalities.
Straiv offers 36 verified integrations, including popular PMS systems like Oracle Hospitality, Mews, and Protel, as well as technology partners such as SALTO Systems and hotelkit. This extensive integration network allows for more automation and better operational cohesion.
Edge: straiv.
With zero reviews, Lockvue’s ratings are nonexistent, making it impossible to determine user satisfaction.
Straiv benefits from 81 recent reviews, averaging a 4.81/5 overall rating and a 9.51/10 NPS score. Hotels across Europe, especially boutique and serviced apartments, appreciate its reliability, ease of use, and support.
Edge: straiv.
Lockvue’s pricing details are unavailable, suggesting either a bespoke quote or lack of transparency.
Straiv charges a base fee of $500, with no additional implementation or monthly per-room fees. Its transparent pricing makes budgeting easier, especially for mid-sized hotels looking for predictable costs.
Not ideal if your hotel seeks to enhance guest engagement beyond check-in or needs comprehensive system integrations.
Not ideal if your hotel requires only a basic check-in solution or has limited budgets for technology.
Lockvue offers a minimal, contactless check-in experience that may suit small hotels or boutique properties with basic needs. Its lack of reviews and features, however, make it a less reliable choice for hotels seeking growth or operational sophistication.
Straiv provides a comprehensive contactless platform with 19 features, extensive integrations, and a proven track record reflected in recent, positive reviews. It’s better suited for hotels aiming for a full digital guest experience, especially in regions like Europe where it has strong presence.
If your hotel values proven performance, broad functionality, and ongoing support, straiv is the safer, more future-proof option. For simple, immediate contactless check-in without extra costs or complexity, Lockvue might suffice—but with notable caveats.
酒店从业者喜爱的方面
数字化入住和退房受到称赞,因为它大大减少了客人的等待时间和员工的行政负担。评论强调了非接触式流程的好处,尤其是在 COVID-19 时期,它为客人提供了无缝灵活... 数字化入住和退房受到称赞,因为它大大减少了客人的等待时间和员工的行政负担。评论强调了非接触式流程的好处,尤其是在 COVID-19 时期,它为客人提供了无缝灵活的入住和退房服务,同时确保遵守健康安全协议。
用户对通过旅程邮件和其他可定制模块直接与客人沟通的能力表示赞赏。这有助于及时交换信息、提供促销优惠并提高整体客人满意度。评论称赞了根据酒店个人需求设计... 用户对通过旅程邮件和其他可定制模块直接与客人沟通的能力表示赞赏。这有助于及时交换信息、提供促销优惠并提高整体客人满意度。评论称赞了根据酒店个人需求设计客人互动的灵活性。
Straiv 因其系统易于实施而获得高度评价,无需高级 IT 技能。评论一致提到该工具的直观用户界面,使员工和客人都可以轻松地与系统交互。
酒店从业者提出异议的方面
一些用户报告了支付处理功能存在的问题,例如延迟和数据传输不完整。建议改进集成多个支付网关的功能,以提高效率和可靠性。
独特功能
评分差异最大的方面
这取决于您的需求。Lockvue 和 straiv 共享许多核心 Contactless Check-in 功能,但各有独特的能力。Lockvue 提供 0 个经验证的集成合作伙伴,而 straiv 提供 37 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。straiv 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Lockvue:否。straiv:否。 两款产品目前均不提供免费版。大多数 Contactless Check-in 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Lockvue 的 HT Score 为 0,straiv 的为 73。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问