The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 43 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Lodgit Hotelsoftware GmbH 表现出色 ,拥有独特功能如 On premise and Ancillary revenue tracking.
Redforts 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
基于 HTR 上 43 条经验证的酒店从业者评价的并排评分。
| HTScore |
|
|
| 推荐可能性 |
|
|
| 易用性 |
|
|
| 客户支持 |
|
|
| 性价比 |
|
|
| 起始价格 | Contact sales | From $500/mo |
| 经验证的评价 | 0 | 43 |
在分析了 43 条经验证的评价后,Lodgit Hotelsoftware GmbH 用户最看重其 ,而 Redforts 用户则强调 易于使用且直观的系统, 预订管理, 客户服务。点击任意主题查看评价者的反馈。
|
|
|
|---|---|
| 优点 | |
|
+
易于使用且直观的系统
▾
|
|
|
+
预订管理
▾
|
|
|
+
客户服务
▾
|
|
|
+
持续改进和创新
▾
|
|
| 缺点 | |
|
−
集成功能
▾
|
|
|
−
界面和设计改进
▾
|
|
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | — | #31 21 条评价 |
| 中型(25-74 间客房) | #75 0 条评价 | #49 3 条评价 |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #79 0 条评价 | #30 18 条评价 |
| 豪华酒店 ▾ | — | #39 5 条评价 |
| 品牌/连锁酒店 | #69 0 条评价 | #49 2 条评价 |
| 长住酒店 | #53 0 条评价 | #37 2 条评价 |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 | — | #32 4 条评价 |
| 欧洲 ▾ | #56 0 条评价 | #14 39 条评价 |
Choosing the right property management system (PMS) is critical for streamlining your hotel's operations. Lodgit Desk offers a simple, cost-effective solution optimized for smaller properties, while Redforts provides a comprehensive, feature-rich platform favored by larger or tech-savvy hotels. Both aim to automate daily tasks and improve guest management, but they diverge significantly in complexity, pricing, and market presence.
Lodgit Desk has been around since 1996, emphasizing ease of use and basic management functions, but it lacks recent reviews and active support. Redforts, with 40 recent reviews and a high NPS score, demonstrates ongoing customer satisfaction. Are you seeking a straightforward system or a more integrated, modern solution?
Lodgit Desk is designed for small to mid-sized properties, especially those that prefer a simple, on-premise setup. It offers core features like booking management and invoicing, but lacks advanced functionalities such as channel management or online check-in.
Redforts supports a broad spectrum of hotel types, including hostels, boutique hotels, and city-center properties, with a cloud-based platform that includes a booking engine, revenue management, and online payments. Its recent reviews highlight ease of use and automation, making it suitable for hotels looking to reduce manual work.
Lodgit Desk’s lack of recent reviews and zero customer ratings mean its support and ongoing development are uncertain, whereas Redforts’s active feedback loop and 4.53/5 customer support rating suggest a more reliable, up-to-date choice. Do you prioritize simplicity or comprehensive automation?
If your hotel needs a straightforward, cost-effective management system with familiar features like offers, invoices, and multi-property management, Lodgit Desk could fit your needs. It is especially suited for small hotels, guesthouses, or holiday rentals that prefer an on-premise solution without many integrations.
If your hotel requires a modern, all-in-one platform with automated tasks, channel management, online check-in, and guest communication, Redforts is the better choice. Its suite of 31 unique features, including real-time reporting and guest messaging, caters to properties aiming for operational efficiency and guest satisfaction.
In summary, choose Lodgit Desk if simplicity and German compliance suit your property, but opt for Redforts if you want a highly integrated, cloud-based solution with ongoing reviews and support. Which features are most critical to your operations?
Lodgit Desk’s interface resembles a traditional reservation book, making it intuitive for users familiar with paper-based systems. However, its user ratings are unavailable, and without recent reviews, confidence in its ease of onboarding is limited.
Redforts scores an impressive 4.68/5 for ease of use, supported by reviews praising its straightforward setup and minimal staff training requirements. Customers highlight that even small hotels can quickly adapt to the platform, with many reviews emphasizing its intuitive design and helpful onboarding process.
Edge: Redforts.
Lodgit Desk offers only 17 core features, including basic reservation management and ancillary revenue tracking, suitable for simple operations. Its limited feature set means it may not support complex revenue, online check-in, or extensive guest communication.
Redforts boasts 48 features, including transaction emails, guest messaging, online check-in, revenue management, and integrated ID scanners. Many features are absent from Lodgit Desk, making Redforts more suitable for hotels that need comprehensive automation and guest engagement tools.
Edge: Redforts.
Lodgit Desk’s support ratings are unavailable, which raises concerns about ongoing assistance and updates. In contrast, Redforts’s reviews praise its customer service with a 4.53/5 support rating, emphasizing quick responses and friendly help.
Recent reviews describe Redforts as having "very good customer service" and responsive support that "keeps innovating and improving," critical for hotels that depend on reliable assistance. Without recent feedback or active reviews, Lodgit Desk’s support credibility remains uncertain.
Edge: Redforts.
Lodgit Desk has no verified integrations, limiting its connectivity to external platforms. In contrast, Redforts offers 2 verified partners, including Mr Winston and WuBook, and supports integrations with booking engines and channel managers.
Redforts’s wider array of integrations—covering channel management, online booking, and POS systems—enhances operational efficiency. If seamless platform connectivity is essential, Redforts’s integration ecosystem is the stronger choice.
Edge: Redforts.
Lodgit Desk has no recent reviews or ratings, making it impossible to gauge user satisfaction. Conversely, Redforts’s recent reviews provide a high NPS score of 9.5/10, with a 95% likelihood to recommend, especially among boutique hotels, hostels, and city hotels.
Users praise Redforts for its ease of use, automation, and customer support, indicating strong overall satisfaction. This recent feedback suggests a more reliable, user-endorsed platform.
Edge: Redforts.
Lodgit Desk’s pricing details are unavailable, but historically, it operates on a license or subscription basis with optional modules. Redforts charges a flat fee of $500 upfront, with no ongoing subscription costs detailed; its pricing structure appears straightforward but may vary based on module activation.
Since Lodgit’s pricing isn’t transparent or recent, and Redforts’s fee is explicit, your choice depends on budget preferences—Redforts’s transparent cost structure is an advantage if it fits your budget.
Not ideal if you require extensive integrations, online check-in, or automation features, as Lodgit Desk’s feature set is limited. Larger properties or those seeking a future-proof, cloud-based platform should look elsewhere.
Not ideal if your property is small, has minimal operational needs, or prefers on-premise software without cloud reliance. Budget-conscious properties with simple management needs might find Redforts’s price less attractive.
Redforts is a feature-rich, cloud-based management solution favored by hotels that need automation, integrations, and ongoing support. Its recent reviews and high NPS score reflect strong user satisfaction, especially among boutique and city-center hotels.
Lodgit Desk offers a basic, on-premise alternative with core reservation functions, suited for smaller properties or those with specific compliance needs. However, its lack of recent reviews and support data make it less reliable for hotels seeking modern, integrated tools.
If your hotel aims for a flexible, scalable, and well-supported management system, Redforts is the clear choice. If simplicity and cost are your priorities and your property is small or regional, Lodgit Desk may suffice — but proceed cautiously given its limited recent data.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
|
|
|
|
|---|---|---|
| Starting Price | — | From $500/mo |
根据 HTR 的产品数据库,Lodgit Desk Hotelsoftware 和 Redforts 共享 15 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 |
|
|
|---|---|---|
| 交易电子邮件(预订、作品集等) | ||
| 原生电子邮件营销 | ||
| 在前提 | ||
| 基于云 | ||
| 访客通信(短信) | ||
| 辅助收入跟踪 | ||
| 集中消息传递 | ||
| 集中的用户和角色管理 |
显示主要差异。这两款产品之间还有 21 项功能存在差异。
酒店从业者喜爱的方面
许多用户都喜欢 Redforts 的直观设计,它简化了培训并减少了人为错误。这简化了日常操作,让员工可以腾出时间处理其他任务。
该系统擅长管理预订、防止超额预订以及与多个平台集成。预订引擎和渠道管理的定制也是一大优势。
细心、响应迅速的客户服务经常受到称赞。用户提到个性化沟通和快速解决问题,为整体体验带来积极影响。
酒店从业者提出异议的方面
Redforts 可与预订引擎、渠道管理器和其他平台高效集成,提供无缝管理体验。此功能简化了不同系统和平台之间的协调。
虽然其功能受到称赞,但一些评论提到,界面似乎已经过时,可以通过现代化来增强视觉吸引力和效率。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Lodgit Desk Hotelsoftware 和 Redforts 共享许多核心 Property Management Systems 功能,但各有独特的能力。Lodgit Desk Hotelsoftware 提供 0 个经验证的集成合作伙伴,而 Redforts 提供 2 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Redforts 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Lodgit Desk Hotelsoftware:否。Redforts:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Lodgit Hotelsoftware GmbH 的 HT Score 为 0,Redforts 的为 73。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问