The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 105 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
myCloud Hospitality PMS 表现出色 在 customer support 方面 — 尤其适合 brand 类型的物业 (0.0/5) ,拥有独特功能如 Revenue management module and Payment processing.
WavePM 表现出色 在 ROI and onboarding 方面 .
基于 HTR 上 105 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $900/mo | Contact sales |
| 经验证的评价 | 104 | 1 |
在分析了 105 条经验证的评价后,myCloud Hospitality PMS 用户最看重其 支持团队, 用户友好性, 与 ota 集成,而 WavePM 用户则强调 。点击任意主题查看评价者的反馈。
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用户友好性
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与 OTA 集成
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详细报告
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移动应用程序
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系统缓慢
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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WavePM |
|---|---|---|
| 小型(10-24 间客房) ▾ | #14 67 条评价 | #61 1 条评价 |
| 中型(25-74 间客房) ▾ | #19 29 条评价 | — |
| 大型(75-199 间客房) | #27 3 条评价 | — |
| 超大型(200+ 间客房) | #34 1 条评价 | — |
按物业类型
| 细分市场 |
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WavePM |
|---|---|---|
| 精品酒店 ▾ | #16 48 条评价 | #66 1 条评价 |
| 豪华酒店 ▾ | #14 49 条评价 | — |
| 品牌/连锁酒店 ▾ | #12 35 条评价 | — |
| 长住酒店 | #36 2 条评价 | — |
按区域
| 细分市场 |
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WavePM |
|---|---|---|
| 北美 | #41 1 条评价 | #61 1 条评价 |
| 欧洲 | #50 0 条评价 | — |
| 亚太 ▾ | #7 93 条评价 | — |
| 中东 | #19 1 条评价 | — |
Choosing between myCloud Hospitality PMS and WavePM boils down to your hotel’s specific needs and operational scale. Both systems aim to streamline property management but serve very different client segments and feature sets. myCloud PMS is designed for hotels seeking comprehensive, cloud-based property management, while WavePM caters to property managers and owners focusing on modern, AI-driven tenant and lease management. Your decision hinges on whether you prioritize hospitality-specific features or property management automation.
Both products address management efficiency, but their approaches differ markedly. myCloud offers a full hotel-centric ecosystem, including guest management, channel integration, housekeeping, and revenue tools. WavePM emphasizes automation, AI insights, and tenant-focused property management. Do you need a system built specifically for hotels or a more generalized property management solution?
If your hotel needs a robust management platform with extensive integrations, detailed reporting, and a global presence, myCloud PMS is the clear choice. It excels in hospitality by offering features like channel management, online check-in, digital payments, and guest communication, all tailored for small to medium properties and chains.
Conversely, WavePM’s AI-powered platform is better suited for property managers handling multiple units or buildings, especially if tenant communication, lease management, and expense tracking are priorities. Its primary focus is optimizing operational workflows for property owners, not guest-facing hospitality.
Given recent reviews, myCloud PMS has a 4.81-star rating with 95 reviews, most from hotels across North America, Europe, and Asia Pacific. WavePM, despite having only one recent review, boasts a 5/5 score but lacks the volume and recency of feedback, making myCloud the more proven choice for hoteliers. Are you looking for a hotel-specific system with proven track records or a flexible property management tool for broader real estate needs?
For hotels that require extensive operational features, global integrations, and a proven track record in hospitality, myCloud PMS is the better fit. It offers 59 unique hotel-oriented features, including multi-currency, channel management, online booking, guest CRM, and automated night audits, making it ideal for properties aiming to boost revenue and guest satisfaction.
WavePM is best if your hotel is a small property or chain looking for a sleek, AI-driven management system that automates tenant communications, lease management, and expense tracking. Its focus on property automation makes it suitable for managers seeking to reduce manual tasks and improve operational efficiency without hotel-specific features.
Your choice depends on your property's focus: if hospitality operations are your priority, choose myCloud. If property management and automation are key, WavePM could be more suitable.
myCloud PMS earns a 4.79/5 ease-of-use rating based on user reviews praising its intuitive interface, smooth operation, and detailed reports that hotel staff find straightforward. Its onboarding process is rated 4.49/5, with users highlighting quick setup and support responsiveness.
WavePM, while boasting a perfect 5/5 rating for ease, has fewer reviews—only one recent review—so its usability perception is less extensive but highly positive. The platform’s AI-driven automation suggests a simple, modern user experience tailored to property managers.
Given the volume and recent feedback, edge: myCloud Hospitality PMS for proven, consistent usability in a hotel context.
myCloud PMS offers 59 distinct features tailored for hotels, including multi-lingual/multi-currency support, booking engine, housekeeping, revenue management, guest CRM, digital registration, and online check-in. Its integrations include 29 verified partners like SAGE, SiteMinder, and Fornova, essential for hotel operations.
WavePM has no listed or verified integrations and lacks detailed feature differentiation. Its core advantage lies in AI-driven automation and tenant management tools, not hotel-specific functionalities.
Edge: myCloud Hospitality PMS, with its extensive set of hotel-centric features and integrations.
myCloud PMS receives a 4.83/5 support rating, with reviews emphasizing quick, helpful responses and proactive assistance. Clients like the hotel that praised its "very good support team" and "quick response" consistently highlight support as a key strength.
WavePM’s support score is 4/5, with limited review data, but the review mentions the team’s responsiveness positively. However, with fewer reviews, confidence in its support quality is lower.
Edge: myCloud Hospitality PMS, thanks to its larger, more recent review base and higher support rating.
myCloud PMS integrates with 29 verified partners, including major OTAs, payment gateways, and CRM tools, making it highly compatible with hotel ecosystems. These integrations facilitate efficient operations, revenue management, and guest engagement.
WavePM currently has no listed or verified integrations, which could limit its ability to connect with other systems hoteliers rely on.
Edge: myCloud Hospitality PMS, with its extensive integration network supporting hotel operations.
myCloud PMS boasts an overall rating of 4.81/5 from 95 reviews, with recent feedback from hotels across diverse segments like boutique and resort properties. It’s highly rated for ease of use, support, and value.
WavePM, with only one recent review, received a perfect 5/5 score, but the limited feedback means less confidence in its broader hotel user satisfaction. Its reviews focus on AI capabilities rather than hotel-specific features.
Edge: myCloud Hospitality PMS, with higher volume, recency, and reliability of ratings.
myCloud PMS charges a flat $900 base price, with no mention of ongoing monthly fees or implementation costs. It appears to be a straightforward subscription model suitable for small and medium hotels.
WavePM does not disclose specific pricing details, making direct comparison impossible. Its pricing model could be flexible or custom, but the lack of transparency is a consideration.
Not ideal if:
Not ideal if:
The core difference between the two products is their target audience: myCloud caters specifically to hotels with a broad feature set, while WavePM targets property managers and owners with an emphasis on AI automation. myCloud offers a proven, comprehensive solution for hotel operations, whereas WavePM excels in automating property management tasks for broader real estate portfolios.
Choose myCloud if your goal is to improve guest experiences, revenue, and hotel operations with a trusted, well-reviewed system. Opt for WavePM if your focus is on tenant management, lease automation, and reducing property management costs through AI-driven tools.
In summary, for most hotels looking for a reliable, feature-rich PMS, myCloud Hospitality PMS is the clear choice, especially considering its extensive reviews, recent updates, and global presence. WavePM’s strengths lie outside the traditional hotel ecosystem, making it less suitable unless your property management needs align with its automation focus.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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WavePM | |
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| Starting Price | From $900/mo | — |
根据 HTR 的产品数据库,myCloud Hospitality PMS 和 WavePM 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 |
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WavePM |
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| EPoS | ||
| 多币种 | ||
| 多种语言 | ||
| 收益管理模块 | ||
| 综合 CRS | ||
| 频道管理员 |
显示主要差异。这两款产品之间还有 47 项功能存在差异。
酒店从业者喜爱的方面
虽然这不是一个独特的功能,但出色的客户支持是一个反复出现的主题。用户一致称赞支持团队的响应能力和乐于助人,强调他们在迅速解决问题方面发挥的作用。
酒店经营者一致称赞 mycloud PMS 直观且用户友好的界面。这种易用性有助于快速培训员工并顺利开展日常运营,即使没有丰富技术知识的员工也能轻松使用。
用户经常提到 mycloud 与 Booking.com、Agoda 和 Expedia 等在线旅行社的无缝集成。这种集成简化了预订流程,提高了酒店入住率,简化了价格管理,为酒店经营者增... 用户经常提到 mycloud 与 Booking.com、Agoda 和 Expedia 等在线旅行社的无缝集成。这种集成简化了预订流程,提高了酒店入住率,简化了价格管理,为酒店经营者增加了收入机会。
酒店从业者提出异议的方面
一些评论指出,缺乏移动应用程序是一个重大缺陷。用户表示需要一款移动应用程序来随时随地管理操作,他们认为这将进一步提高系统的灵活性和可用性。
有些用户报告称,mycloud PMS 偶尔会变慢,通常将其归因于互联网连接问题。虽然基于云的特性是有益的,但这也意味着系统的性能可能会受到网络速度的影响。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。myCloud Hospitality PMS 和 WavePM 共享许多核心 Property Management Systems 功能,但各有独特的能力。myCloud Hospitality PMS 提供 29 个经验证的集成合作伙伴,而 WavePM 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。WavePM 在易用性方面领先,评分为 5.0/5 对比 4.8/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
myCloud Hospitality PMS:否。WavePM:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。myCloud Hospitality PMS 的 HT Score 为 75,WavePM 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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