The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 83 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Myra Self Check-in 表现出色 ,拥有独特功能如 PCI Compliant and Easy Room Selection.
straiv 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Mobile Checkin and Mobile Checkout.
基于 HTR 上 83 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $500/mo |
| 经验证的评价 | 0 | 83 |
在分析了 83 条经验证的评价后,Myra Self Check-in 用户最看重其 ,而 straiv 用户则强调 数字化办理入住和退房, 宾客沟通与定制, 易于实施和使用。点击任意主题查看评价者的反馈。
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数字化办理入住和退房
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宾客沟通与定制
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持续改进和更新
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各产品在不同物业规模、类型和区域的 非接触式办理入住 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | — | #3 27 条评价 |
| 中型(25-74 间客房) ▾ | — | #3 41 条评价 |
| 大型(75-199 间客房) ▾ | — | #5 8 条评价 |
| 超大型(200+ 间客房) ▾ | — | #5 5 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | — | #3 28 条评价 |
| 豪华酒店 ▾ | — | #9 8 条评价 |
| 品牌/连锁酒店 ▾ | — | #3 19 条评价 |
| 长住酒店 ▾ | — | #4 18 条评价 |
按区域
| 细分市场 |
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| 北美 | — | #16 2 条评价 |
| 欧洲 ▾ | — | #2 79 条评价 |
Choosing between Myra by Myra Self Check-in and straiv hinges on your hotel’s specific needs for contactless check-in solutions. Both aim to streamline guest arrivals, but their approaches and features differ significantly. Myra offers a self-service kiosk experience, while straiv emphasizes a broader digital guest journey via smartphones. What are the key differences that will impact your hotel’s operations and guest satisfaction?
Myra Self Check-in and straiv both target contactless arrival processes, but they diverge in scope and sophistication. Myra primarily provides self check-in kiosks and basic checkout/payment options, focusing on physical terminals. straiv, on the other hand, offers a comprehensive mobile platform that includes check-in, check-out, messaging, digital concierge, and upselling, all accessible via guests’ smartphones.
While Myra’s solution is more about physical kiosks, straiv prioritizes the mobile guest experience. Straiv’s higher review count (81 reviews with recent feedback) and a stronger overall rating (4.81/5) make it the more proven and supported option today. Are you looking for a kiosk-based check-in or a fully mobile guest journey?
If your hotel needs a comprehensive digital platform that covers check-in, checkout, guest messaging, upselling, and other guest services, straiv is the better option. Its broad feature set and high user ratings (4.81/5) reflect its suitability for full-service hotels looking to modernize guest interactions.
Conversely, if your hotel only requires a simple self check-in kiosk solution with minimal integration, Myra Self Check-in could suffice. However, given its limited reviews and zero recent feedback, straiv’s extensive capabilities and more recent positive reviews strongly favor it for most hotels seeking an all-in-one digital guest journey.
straiv scores 4.69/5 for ease of use based on reviews emphasizing its intuitive interface and straightforward implementation. Users praise how quickly staff and guests adapt to straiv’s mobile platform, citing the simple process for check-in, messaging, and upselling.
Myra Self Check-in has no recent reviews or rating data available, making it difficult to assess its user-friendliness. Given straiv’s higher rating and active support, edge: straiv.
straiv offers a broader array of features—11 in total—including mobile check-in, mobile checkout, guest messaging, digital concierge, room service ordering, and payment & authorizations. Myra provides only 2 features unique to its platform: PCI compliance and easy room selection.
While both share 8 core features, straiv’s additional features support a fuller guest experience and operational automation. If a hotel needs a feature-rich, contactless platform, edge: straiv.
straiv’s support scores slightly higher (4.72/5) and receives praise for responsiveness and ongoing product development. Multiple reviews mention the team’s quick problem resolution and proactive updates, which are critical when implementing new technology.
Myra Self Check-in has no recent review data, but with zero reviews and no recent feedback, straiv’s robust support network and active development give it the edge.
straiv boasts 36 verified integrations, including major systems like Oracle Hospitality, Mews, Protel, and SALTO Systems. Myra has only 4 verified partners, including Oracle and Planet, with fewer overall integrations.
For hotels relying on extensive PMS or access control integrations, straiv’s broader ecosystem supports smoother operations. Edge: straiv.
The recent reviews clearly favor straiv, which holds a 4.81/5 rating based on 81 reviews, with recent feedback from 8 hotels. Hotels of various segments—boutique, city center, serviced apartments—rate straiv highly for its ease and support.
Myra offers no recent ratings or reviews, making it impossible to evaluate its current performance. Given straiv’s consistently high and recent ratings, it’s the clear superior choice here. Edge: straiv.
Myra does not publish pricing information, suggesting a custom quote or enterprise-specific pricing. straiv charges a base fee of $500, with no free tier or trial, but detailed pricing likely varies based on hotel size and needs.
Without clear pricing for Myra, straiv’s transparent $500 starting point provides a baseline for budgeting, though the total cost may increase with additional modules or integrations.
Not ideal if your hotel wants a mobile-first or fully integrated guest journey, or relies heavily on digital messaging, upselling, or complex check-in workflows.
Not ideal if your hotel prefers kiosks or has no interest in a mobile platform, or operates primarily in regions where straiv’s presence is limited.
The core difference is scope: straiv offers a complete mobile guest journey platform, while Myra focuses on physical self check-in kiosks. straiv’s higher review count, recent feedback, and extensive feature set make it the more reliable and versatile choice for most hotels.
Choose straiv if you need a broad, integrated solution that enhances guest experience and operational efficiency. Opt for Myra if your hotel only requires a simple kiosk check-in system, and you’re not yet ready to invest in mobile solutions.
When to pick Myra: Small hotels or properties with minimal digital guest interaction needs, seeking a straightforward kiosk solution.
When to choose straiv: Hotels of all sizes wanting a full mobile guest journey, integration with existing systems, and ongoing support.
Final verdict: Given straiv’s impressive review volume, recent feedback, and broad feature set, it is the stronger choice for most hoteliers seeking a contactless check-in solution today.
非接触式办理入住 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | — | From $500/mo |
根据 HTR 的产品数据库,Myra 和 straiv 共享 8 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 客房服务订购 | ||
| 当地推荐 | ||
| 手机值机 | ||
| 移动结帐 | ||
| 符合 PCI 标准 | ||
| 网络应用 | ||
| 轻松选择房间 | ||
| 酒店目录 |
显示主要差异。这两款产品之间还有 1 项功能存在差异。
酒店从业者喜爱的方面
数字化入住和退房受到称赞,因为它大大减少了客人的等待时间和员工的行政负担。评论强调了非接触式流程的好处,尤其是在 COVID-19 时期,它为客人提供了无缝灵活... 数字化入住和退房受到称赞,因为它大大减少了客人的等待时间和员工的行政负担。评论强调了非接触式流程的好处,尤其是在 COVID-19 时期,它为客人提供了无缝灵活的入住和退房服务,同时确保遵守健康安全协议。
用户对通过旅程邮件和其他可定制模块直接与客人沟通的能力表示赞赏。这有助于及时交换信息、提供促销优惠并提高整体客人满意度。评论称赞了根据酒店个人需求设计... 用户对通过旅程邮件和其他可定制模块直接与客人沟通的能力表示赞赏。这有助于及时交换信息、提供促销优惠并提高整体客人满意度。评论称赞了根据酒店个人需求设计客人互动的灵活性。
Straiv 因其系统易于实施而获得高度评价,无需高级 IT 技能。评论一致提到该工具的直观用户界面,使员工和客人都可以轻松地与系统交互。
酒店从业者提出异议的方面
一些用户报告了支付处理功能存在的问题,例如延迟和数据传输不完整。建议改进集成多个支付网关的功能,以提高效率和可靠性。
独特功能
评分差异最大的方面
这取决于您的需求。Myra 和 straiv 共享许多核心 Contactless Check-in 功能,但各有独特的能力。Myra 提供 4 个经验证的集成合作伙伴,而 straiv 提供 37 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。straiv 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Myra:否。straiv:否。 两款产品目前均不提供免费版。大多数 Contactless Check-in 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Myra Self Check-in 的 HT Score 为 0,straiv 的为 73。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问