项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
摘要
我们分析了 102 条经验证的酒店经营者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的酒店类型和优先事项:
Myra Self Check-in 表现出色 ,拥有独特功能如 PCI Compliant and Easy Room Selection.
Straiv 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Mobile Checkin and Mobile Checkout.
基于 HTR 上 102 条经验证的酒店经营者评价的并排评分。
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| 起始价格 | 联系销售 | 起价 $500/月 |
| 经验证的评价 | 0 | 102 |
在分析了 102 条经验证的评价后,Myra Self Check-in 用户最看重其 ,而 Straiv 用户则强调 自动化客人沟通和预抵达邮件, 线上入住和预入住流程, 员工效率与前台减负。点击任意主题查看评价者的反馈。
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自动化客人沟通和预抵达邮件
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线上入住和预入住流程
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员工效率与前台减负
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与PMS及酒店系统的集成
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定制、模板和灵活的模块设置
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报告、分析和后台管理的易用性
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移动应用、自助终端和设备支持
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各产品在不同酒店规模、类型和区域的 非接触式办理入住 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | — | #3 27 条评价 |
| 中型(25-74 间客房) ▾ | — | #3 41 条评价 |
| 大型(75-199 间客房) ▾ | — | #5 8 条评价 |
| 超大型(200+ 间客房) ▾ | — | #5 5 条评价 |
按酒店类型
| 细分市场 |
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| 精品酒店 ▾ | — | #3 28 条评价 |
| 豪华酒店 ▾ | — | #9 8 条评价 |
| 品牌/连锁酒店 ▾ | — | #3 19 条评价 |
| 长住酒店 ▾ | — | #4 18 条评价 |
按区域
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| 北美 | — | #16 2 条评价 |
| 欧洲 ▾ | — | #2 79 条评价 |
Choosing between Myra by Myra Self Check-in and straiv hinges on your hotel’s specific needs for contactless check-in solutions. Both aim to streamline guest arrivals, but their approaches and features differ significantly. Myra offers a self-service kiosk experience, while straiv emphasizes a broader digital guest journey via smartphones. What are the key differences that will impact your hotel’s operations and guest satisfaction?
Myra Self Check-in and straiv both target contactless arrival processes, but they diverge in scope and sophistication. Myra primarily provides self check-in kiosks and basic checkout/payment options, focusing on physical terminals. straiv, on the other hand, offers a comprehensive mobile platform that includes check-in, check-out, messaging, digital concierge, and upselling, all accessible via guests’ smartphones.
While Myra’s solution is more about physical kiosks, straiv prioritizes the mobile guest experience. Straiv’s higher review count (81 reviews with recent feedback) and a stronger overall rating (4.81/5) make it the more proven and supported option today. Are you looking for a kiosk-based check-in or a fully mobile guest journey?
If your hotel needs a comprehensive digital platform that covers check-in, checkout, guest messaging, upselling, and other guest services, straiv is the better option. Its broad feature set and high user ratings (4.81/5) reflect its suitability for full-service hotels looking to modernize guest interactions.
Conversely, if your hotel only requires a simple self check-in kiosk solution with minimal integration, Myra Self Check-in could suffice. However, given its limited reviews and zero recent feedback, straiv’s extensive capabilities and more recent positive reviews strongly favor it for most hotels seeking an all-in-one digital guest journey.
straiv scores 4.69/5 for ease of use based on reviews emphasizing its intuitive interface and straightforward implementation. Users praise how quickly staff and guests adapt to straiv’s mobile platform, citing the simple process for check-in, messaging, and upselling.
Myra Self Check-in has no recent reviews or rating data available, making it difficult to assess its user-friendliness. Given straiv’s higher rating and active support, edge: straiv.
straiv offers a broader array of features—11 in total—including mobile check-in, mobile checkout, guest messaging, digital concierge, room service ordering, and payment & authorizations. Myra provides only 2 features unique to its platform: PCI compliance and easy room selection.
While both share 8 core features, straiv’s additional features support a fuller guest experience and operational automation. If a hotel needs a feature-rich, contactless platform, edge: straiv.
straiv’s support scores slightly higher (4.72/5) and receives praise for responsiveness and ongoing product development. Multiple reviews mention the team’s quick problem resolution and proactive updates, which are critical when implementing new technology.
Myra Self Check-in has no recent review data, but with zero reviews and no recent feedback, straiv’s robust support network and active development give it the edge.
straiv boasts 36 verified integrations, including major systems like Oracle Hospitality, Mews, Protel, and SALTO Systems. Myra has only 4 verified partners, including Oracle and Planet, with fewer overall integrations.
For hotels relying on extensive PMS or access control integrations, straiv’s broader ecosystem supports smoother operations. Edge: straiv.
The recent reviews clearly favor straiv, which holds a 4.81/5 rating based on 81 reviews, with recent feedback from 8 hotels. Hotels of various segments—boutique, city center, serviced apartments—rate straiv highly for its ease and support.
Myra offers no recent ratings or reviews, making it impossible to evaluate its current performance. Given straiv’s consistently high and recent ratings, it’s the clear superior choice here. Edge: straiv.
Myra does not publish pricing information, suggesting a custom quote or enterprise-specific pricing. straiv charges a base fee of $500, with no free tier or trial, but detailed pricing likely varies based on hotel size and needs.
Without clear pricing for Myra, straiv’s transparent $500 starting point provides a baseline for budgeting, though the total cost may increase with additional modules or integrations.
Not ideal if your hotel wants a mobile-first or fully integrated guest journey, or relies heavily on digital messaging, upselling, or complex check-in workflows.
Not ideal if your hotel prefers kiosks or has no interest in a mobile platform, or operates primarily in regions where straiv’s presence is limited.
The core difference is scope: straiv offers a complete mobile guest journey platform, while Myra focuses on physical self check-in kiosks. straiv’s higher review count, recent feedback, and extensive feature set make it the more reliable and versatile choice for most hotels.
Choose straiv if you need a broad, integrated solution that enhances guest experience and operational efficiency. Opt for Myra if your hotel only requires a simple kiosk check-in system, and you’re not yet ready to invest in mobile solutions.
When to pick Myra: Small hotels or properties with minimal digital guest interaction needs, seeking a straightforward kiosk solution.
When to choose straiv: Hotels of all sizes wanting a full mobile guest journey, integration with existing systems, and ongoing support.
Final verdict: Given straiv’s impressive review volume, recent feedback, and broad feature set, it is the stronger choice for most hoteliers seeking a contactless check-in solution today.
非接触式办理入住 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的酒店规模申请定制报价。
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| 起始价格 | — | 起价 $500/月 |
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
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到达前和登记入住
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| 酒店网站入住门户 | ||
| 大堂售货亭 | ||
| 自助结账 | ||
| 自助值机 | ||
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| 轻松选择房间 | ||
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信息收集
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| 自定义问题 | ||
| 条款和条件签署 | ||
| 营销传播选择加入 | ||
| 预注册信息收集 | ||
| 文件和护照扫描 | ||
| 身份验证 | ||
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翻译
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| 自动翻译 | ||
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付款与授权
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| 登记卡电子签名 | ||
| 收取押金 | ||
| 付款和授权 | ||
| 身份验证 | ||
| 符合 PCI 标准 | ||
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手机钥匙
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升级和追加销售
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| 到货前追加销售和升级 | ||
| 轻松选择房间 | ||
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Other
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酒店经营者喜爱的方面
许多评论者提到自动化邮件、预抵达沟通以及其他客人消息是核心优势。Straiv 帮助酒店在客人到达前保持信息畅通,减少手动跟进,尽管一些评论指出邮件布局和消息... 许多评论者提到自动化邮件、预抵达沟通以及其他客人消息是核心优势。Straiv 帮助酒店在客人到达前保持信息畅通,减少手动跟进,尽管一些评论指出邮件布局和消息数量仍有改进空间。
用户普遍称赞Straiv让预入住和自助入住变得快速、简便、低摩擦,无论是对宾客还是员工。评价指出它减轻了前台工作负担,加快了到店流程,并带来了更顺畅的宾客体... 用户普遍称赞Straiv让预入住和自助入住变得快速、简便、低摩擦,无论是对宾客还是员工。评价指出它减轻了前台工作负担,加快了到店流程,并带来了更顺畅的宾客体验,尤其是在模板和自动化设置得当的情况下。
一个反复出现的主题是,Straiv 通过将例行的入住任务转移到数字化流程中,减轻了前台员工的负担。酒店表示这使得服务更快捷、更舒适,同时也让员工能够专注于更... 一个反复出现的主题是,Straiv 通过将例行的入住任务转移到数字化流程中,减轻了前台员工的负担。酒店表示这使得服务更快捷、更舒适,同时也让员工能够专注于更高价值的互动和异常处理。
酒店经营者提出异议的方面
用户喜欢定制选项、拖放式表单和灵活的模块结构,这些功能使得将Straiv适应不同酒店流程变得更容易。同时,也有人反映后台设置可能会令人困惑或耗时,尤其是在管... 用户喜欢定制选项、拖放式表单和灵活的模块结构,这些功能使得将Straiv适应不同酒店流程变得更容易。同时,也有人反映后台设置可能会令人困惑或耗时,尤其是在管理多语言内容或更换模块时。
一些酒店希望拥有更强的分析功能、更好的统计数据,以及更流畅的后台管理体验。反馈还指出后台的可用性问题,例如导航混乱、手动切换语言、不完整的报告以及不完... 一些酒店希望拥有更强的分析功能、更好的统计数据,以及更流畅的后台管理体验。反馈还指出后台的可用性问题,例如导航混乱、手动切换语言、不完整的报告以及不完善的工单历史流程。
独特功能
评分差异最大的方面
这取决于您的需求。Myra 和 Straiv 共享许多核心 Contactless Check-in 功能,但各有独特的能力。Myra 提供 4 个经验证的集成合作伙伴,而 Straiv 提供 38 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速上手。Straiv 在易用性方面领先,评分为 4.6/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。
Myra:否。Straiv:否。 两款产品目前均不提供免费版。大多数 Contactless Check-in 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。Myra Self Check-in 的 HT Score 为 0,Straiv 的为 79。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐