The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 预订引擎 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
Orbitz |
|---|---|---|
| 小型(10-24 间客房) ▾ | #15 34 条评价 | — |
| 中型(25-74 间客房) ▾ | #11 64 条评价 | — |
| 大型(75-199 间客房) ▾ | #22 5 条评价 | — |
| 超大型(200+ 间客房) ▾ | #8 6 条评价 | — |
按物业类型
| 细分市场 |
|
Orbitz |
|---|---|---|
| 精品酒店 ▾ | #15 35 条评价 | — |
| 豪华酒店 ▾ | #15 28 条评价 | — |
| 品牌/连锁酒店 ▾ | #16 17 条评价 | — |
| 长住酒店 ▾ | #16 9 条评价 | — |
按区域
| 细分市场 |
|
Orbitz |
|---|---|---|
| 北美 | #24 2 条评价 | — |
| 欧洲 ▾ | #25 11 条评价 | — |
| 亚太 ▾ | #4 79 条评价 | — |
| 中东 ▾ | #2 17 条评价 | — |
Choosing the right booking engine is critical to your hotel's revenue and guest experience. Both Exely Booking Engine and Orbitz aim to streamline reservations, but they address different needs and markets. Exely specializes in direct booking optimization for hotels, while Orbitz is a broader travel platform covering flights, cars, and packages. Your choice hinges on whether you want a dedicated hotel booking system or a comprehensive travel marketplace.
Exely offers a feature-rich, highly rated platform with active support, whereas Orbitz’s presence is limited to its travel marketplace. Which product aligns better with your hotel’s strategic goals?
Exely Booking Engine is designed specifically for hotels seeking to increase direct bookings, providing tools to showcase offers, upsell services, and reconnect with guests who abandoned reservations. It boasts a very high user rating, with a 4.91/5 ease of use score and nearly perfect customer support ratings (4.96/5), supported by 144 reviews—more recent than Orbitz’s zero reviews.
Orbitz, on the other hand, functions as a travel aggregator enabling bookings across flights, cars, and packages. It has no user ratings or reviews, making it difficult to assess its effectiveness or suitability for your hotel. Given the lack of recent feedback, Orbitz’s relevance for hotel-specific booking needs is questionable.
In essence, if you need a specialized hotel booking engine focused on direct reservations, Exely clearly stands out. Orbitz appears more suited as a travel platform for individual consumers, not hotel operators. Are you looking for a dedicated, hotel-focused booking solution?
For hotels that want to boost direct reservations and improve operational control, Exely is the clear choice. Its extensive feature set, including multi-lingual support, multi-currency handling, and built-in marketing tools like post-stay emails and booking abandonment recapture, makes it highly adaptable for independent hotels and chains alike.
If your hotel prioritizes a seamless online booking experience with robust customization, go with Exely. Its active user base and recent reviews reinforce its reliability for property managers seeking tangible revenue gains.
Conversely, Orbitz may seem appealing for hotels wanting broad exposure on a large travel platform, but with no recent reviews or feature disclosures, it's difficult to recommend. Without confirmed hotel-specific functionalities or recent user feedback, Orbitz doesn’t match Exely’s proven track record.
In summary:
Exely’s interface is rated 4.91/5, with users praising its intuitive dashboard, straightforward management of rates, availability, and reservations. The onboarding score of 4.84/5 indicates a smooth setup process, and recent reviews highlight its user-friendly design and proactive customer support.
In comparison, Orbitz has no publicly available user ratings or reviews, making it impossible to assess its ease of use or onboarding experience. Its broad travel scope suggests a complex portal that may not be tailored for hotel teams.
Edge: Exely.
Exely offers 29 exclusive features tailored for hotels, including mobile responsiveness, multi-room bookings, room substitutions, multi-lingual support, conversion reports, flexible date options, rate plan comparisons, special offers, booking abandonment tools, and integration with payment providers like PayPal, Stripe, and PayU. It also supports GDPR compliance, automated emails, and third-party integrations with platforms like Booking.com, Expedia, and TripAdvisor.
Orbitz, by contrast, provides a general travel aggregation platform with no documented features specific to hotel booking engines. Its lack of detailed feature disclosure means it cannot compete with Exely’s comprehensive suite.
Edge: Exely.
Exely’s customer support scores 4.96/5, with recent reviews emphasizing prompt responses and helpfulness. Clients appreciate the dedicated support team, which is committed to resolving issues quickly and guiding hotel teams through onboarding and ongoing use.
Orbitz has no available support ratings or recent reviews, leaving its support quality uncertain. Given that customer support is critical for platform success, the absence of feedback heavily favors Exely.
Edge: Exely.
Exely integrates with eight verified partners, including Hotellab, Oracle Hospitality, Mews, and Booking.com, offering seamless synchronization with major hotel management and booking platforms. Its extensive integrations ensure streamlined operations and data consistency.
Orbitz has no verified integrations or partnerships documented, limiting its ability to connect with hotel property management systems or other essential tools. This gap reduces its practicality for hotel-specific needs.
Edge: Exely.
Exely’s recent reviews reflect high satisfaction, with a 4.91/5 ease of use rating, 4.96/5 for customer support, and a 9.73/5 Net Promoter Score, based on 63 recent reviews in the past six months. Hoteliers highlight its effectiveness in increasing direct bookings and support quality.
Orbitz offers no recent reviews or ratings, making it impossible to gauge hotel satisfaction. Its lack of feedback diminishes confidence in its effectiveness or suitability.
Edge: Exely.
Exely charges a straightforward base price of $200 per month, with no freemium tier, implementation fees, or hidden costs. This predictable pricing allows hotels to budget confidently for their investment.
Orbitz’s pricing details are not publicly available, and no trial or demo information is provided. This opacity complicates comparison and suggests it may not be tailored for individual hotel operators.
In summary, Exely’s transparent pricing model makes it a safer, more predictable investment.
Hotels that should consider Exely include:
Not ideal if:
Hotels that might benefit from Orbitz include:
Not ideal if:
Exely Booking Engine is a targeted, feature-rich platform designed specifically for hotels seeking to boost direct bookings and streamline operations. Its high user ratings, extensive integrations, and recent reviews make it the preferred choice for hoteliers aiming to grow revenue and improve guest experience.
Orbitz, while a major travel marketplace, lacks recent reviews, documented features, and hotel-specific functionality. Its absence of ratings or proven hotel support makes it unsuitable as a primary booking solution for hotel operators.
If your goal is a reliable, hotel-focused booking engine with active support and proven results, Exely is the clear winner. Orbitz may serve broader travel needs but falls short as a dedicated hotel booking platform.
我们分析了 2 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able..."
该目标暂无已发布的案例研究。
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Exely 的支持团队以其快速响应和以解决方案为导向的服务而备受赞誉,从而显著提升了用户体验。这被视为该产品的一大优势。
Exely的预订引擎因其用户友好性、运行速度快以及显著提升直接预订量的能力而备受赞誉,从而有助于收入增长。它被认为对提升宾客体验和转化率具有强大的积极影响... Exely的预订引擎因其用户友好性、运行速度快以及显著提升直接预订量的能力而备受赞誉,从而有助于收入增长。它被认为对提升宾客体验和转化率具有强大的积极影响。
该软件因增加直接预订量并降低对在线旅行社 (OTA) 的依赖而备受赞誉。这通过降低第三方费用和高效的预订管理带来投资回报,从而对酒店收入产生积极影响。
酒店从业者提出异议的方面
用户反复反映的一个关键问题是自定义选项有限,尤其是在报表和网站设计方面。用户希望能够更灵活地调整模板和报表,以满足自身需求。
用户希望看到与其他酒店管理系统的集成能力得到提升。目前的集成限制被视为一个缺点,制约了平台全部潜力的发挥。
独特功能
评分差异最大的方面
这取决于您的需求。Exely Booking Engine 和 Orbitz 共享许多核心 Booking Engine 功能,但各有独特的能力。Exely Booking Engine 提供 8 个经验证的集成合作伙伴,而 Orbitz 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Exely Booking Engine 在易用性方面领先,评分为 4.9/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Exely Booking Engine:否。Orbitz:否。 两款产品目前均不提供免费版。大多数 Booking Engine 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Exely 的 HT Score 为 93,Orbitz 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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