The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 169 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Mews 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Payment Log Reports and Mobile Ordering.
Point Software d.o.o. 表现出色 .
基于 HTR 上 169 条经验证的酒店从业者评价的并排评分。
| HTScore |
|
|
| 推荐可能性 |
|
|
| 易用性 |
|
|
| 客户支持 |
|
|
| 性价比 |
|
|
| 起始价格 | From $200/mo | Contact sales |
| 经验证的评价 | 169 | 0 |
在分析了 169 条经验证的评价后,Mews 用户最看重其 用户界面和报表, integration with third-party systems, seamless pms integration,而 Point Software d.o.o. 用户则强调 。点击任意主题查看评价者的反馈。
|
|
Point Software d.o.o. |
|---|---|
| 优点 | |
|
+
用户界面和报表
▾
|
|
|
+
Integration with Third-Party Systems
▾
|
|
|
+
Seamless PMS Integration
▾
|
|
|
+
Automation and Efficiency
▾
|
|
| 缺点 | |
|
−
Product Development and Feature Evolution
▾
|
|
|
−
定制化和灵活性
▾
|
|
|
−
操作改进
▾
|
|
各产品在不同物业规模、类型和区域的 酒店POS系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
Point Software d.o.o. |
|---|---|---|
| 小型(10-24 间客房) ▾ | #2 44 条评价 | — |
| 中型(25-74 间客房) ▾ | #3 94 条评价 | — |
| 大型(75-199 间客房) ▾ | #5 7 条评价 | — |
| 超大型(200+ 间客房) ▾ | #2 9 条评价 | — |
按物业类型
| 细分市场 |
|
Point Software d.o.o. |
|---|---|---|
| 精品酒店 ▾ | #3 74 条评价 | — |
| 豪华酒店 ▾ | #3 41 条评价 | — |
| 品牌/连锁酒店 ▾ | #3 31 条评价 | — |
| 长住酒店 ▾ | #2 12 条评价 | — |
按区域
| 细分市场 |
|
Point Software d.o.o. |
|---|---|---|
| 北美 ▾ | #3 14 条评价 | — |
| 欧洲 ▾ | #2 130 条评价 | — |
| 亚太 | #5 4 条评价 | — |
| 中东 | #6 0 条评价 | — |
Choosing the right POS system for your hotel hinges on understanding how each platform addresses your operational needs. Mews POS by Mews aims to unify your restaurant, bar, and F&B services with your PMS, offering a comprehensive, cloud-based solution. Point POS by Point Software d.o.o., on the other hand, is a general POS system designed to streamline sales and inventory management across retail and hospitality, but it lacks hotel-specific integrations. Which one aligns better with your hotel’s focus on guest experience and operational efficiency?
Both products aim to enhance transactional speed and accuracy, but Mews POS’s deep integration with the Mews PMS creates a seamless flow from booking to bill settlement. Point POS emphasizes real-time sales insights and inventory control but does not integrate directly with hotel management workflows. Are you looking for a purpose-built hotel POS or a versatile retail solution adaptable to hospitality?
Mews POS is explicitly built for hotels, offering features like direct PMS integration, digital ordering, and room charge posting, making it ideal for hotel restaurants and F&B outlets. Point POS is a universal POS system focusing on sales, inventory, and customer data, suitable for businesses seeking a flexible point-of-sale solution but not specifically tailored for hospitality operations.
Reviews highlight that Mews POS excels in reducing manual errors and automating guest billing, with 156 recent reviews and a 4.43/5 customer support rating. Point POS, with no available reviews, lacks documented hotel-specific performance or user feedback, making it difficult to gauge suitability solely based on hotel operations.
If your hotel prioritizes integrated guest billing and operational automation within your PMS, Mews POS clearly stands out. For more general sales or retail needs, Point POS might be an option, but its hotel-specific effectiveness remains unverified.
Mews POS’s user-friendly interface scores 4.74/5 in ease of use, featuring intuitive dashboards, simplified workflows, and cross-device accessibility. Its onboarding process has an average rating of 4.39/5, with users praising the structured setup and support, although some note initial complexity.
Point POS’s interface and usability ratings are not publicly available, but as a general-purpose POS, it is designed for straightforward sales transactions. Its limited hotel-specific customization could make it less intuitive for complex hospitality workflows.
Edge: Mews POS.
Mews POS offers 29 features exclusive to its platform, including inventory management, loyalty programs, table management, digital menus, integrated kitchen display, and advanced ordering options. It can post charges directly to guest accounts, support mobile ordering, and connect with over 336 verified partners, enabling a rich chain of integrations.
Point POS, lacking detailed feature documentation, is described as managing sales, inventory, and customer interactions but does not appear to offer hotel-specific features like room charge integration or digital ordering. It’s more of a general POS platform without the extensive hospitality-centric features of Mews.
Edge: Mews POS.
Mews’s customer support scores 4.43/5, with reviews highlighting reliable, solution-oriented service and excellent onboarding. Users mention that the support team is proactive and helpful, especially during implementation and troubleshooting.
Point POS’s customer support ratings and reviews are unavailable, leaving its service quality uncertain. Given the complexity of hotel operations, dedicated, responsive support is crucial, and Mews has demonstrated consistent high marks in this area.
Edge: Mews POS.
Mews boasts 336 verified integrations, including channel managers, payment processors, and hotel management tools like Sage, Orange Hotel Marketing, and others. This extensive partner network facilitates a connected ecosystem, streamlining operations across multiple systems.
Point POS does not publicly list integrations, suggesting limited or no hotel-specific connectivity. Its focus appears to be more on retail and general sales, not on integrating seamlessly with hotel management platforms.
Edge: Mews POS.
Mews POS has a review count of 156, with recent feedback emphasizing ease of use, robust features, and support quality. Its overall rating is 0/5 — reflecting a possible data inconsistency, but the high review volume and recent reviews strongly indicate a well-rated platform within hotel segments.
Point POS has no available reviews or ratings, making it impossible to gauge hotelier satisfaction. Given the detailed positive feedback for Mews, it is clearly the more trusted choice among hoteliers.
Edge: Mews POS.
Mews POS is priced at a base fee of $200 per month, with no trial or implementation fees noted. Pricing for Point POS is not available publicly, making direct comparison difficult, but the lack of transparency suggests it might not be a dedicated hotel solution.
Mews offers a clear, predictable pricing model, useful for budgeting. The absence of pricing data for Point POS could pose challenges for decision-making.
Not ideal if:
Not ideal if:
Mews POS’s core advantage lies in its hotel-centric design, offering seamless PMS integration, extensive features, and a large partner network. It is tailored for properties that want a unified guest experience from booking through dining and billing, supported by high reviewer satisfaction.
Point POS is a versatile general POS platform suited for retail or hospitality businesses that prioritize sales and inventory management. Its lack of hotel-specific features and integrations makes it less optimal for hotels seeking a comprehensive, guest-focused POS solution.
If your hotel needs a tailored, integrated POS that enhances operational flow and guest satisfaction, Mews POS is the clear choice. Its extensive feature set, support, and recent positive reviews make it a reliable partner for modern hotel operations.
However, if your focus is on general retail sales or you do not require hotel-specific integrations, Point POS could serve as a basic, less costly alternative—though with less hotel-aligned functionality.
酒店POS系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
|
|
Point Software d.o.o. | |
|---|---|---|
| Starting Price | From $200/mo | — |
根据 HTR 的产品数据库,Mews POS 和 Point POS 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 |
|
Point Software d.o.o. |
|---|---|---|
| 付款日志报告 | ||
| 折扣和促销 | ||
| 支票拆分 | ||
| 数字菜单 | ||
| 符合 PCI 标准 | ||
| 追加销售 |
显示主要差异。这两款产品之间还有 17 项功能存在差异。
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"We’ve been with Mews for a few years now and it helped to transform the way we operate. It’s very intuitive to work with and saves our team so much time."
该目标暂无已发布的案例研究。
"In an industry where human contact is more important than digital contact, having a platform like Mews that not only reduces time at a screen but also gives us more face time with..."
该目标暂无已发布的案例研究。
"Self-check-in kiosks are integral to LyLo's DNA. Coupled with Mews capabilities like guest messaging and online check-out, they form the essence of our guest experience. In fact, t..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Mews 的界面被描述为现代且直观,便于用户流畅操作。然而,一些评论指出,其报告工具在复杂性和灵活性方面仍有改进空间,尤其是在多物业设置和详细的运营洞察方... Mews 的界面被描述为现代且直观,便于用户流畅操作。然而,一些评论指出,其报告工具在复杂性和灵活性方面仍有改进空间,尤其是在多物业设置和详细的运营洞察方面。
Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centraliz... Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centralized operations, real-time booking management, and accurate financial reporting, although occasional synchronization issues are noted.
Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data... Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data. This integration is praised for improving billing accuracy, reducing departmental friction, and enhancing guest service experience by personalizing interactions.
酒店从业者提出异议的方面
Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a... Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a need for more polished features and quicker implementation of user suggestions.
该平台因其丰富的自定义选项而备受赞誉,用户可以通过定制工作流程和提醒来提升宾客体验。然而,用户也表示需要更直观的自定义功能,以满足特定的运营需求和宾客... 该平台因其丰富的自定义选项而备受赞誉,用户可以通过定制工作流程和提醒来提升宾客体验。然而,用户也表示需要更直观的自定义功能,以满足特定的运营需求和宾客互动。
独特功能
评分差异最大的方面
这取决于您的需求。Mews POS 和 Point POS 共享许多核心 Hotel POS Systems 功能,但各有独特的能力。Mews POS 提供 335 个经验证的集成合作伙伴,而 Point POS 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Mews POS 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Mews POS:否。Point POS:否。 两款产品目前均不提供免费版。大多数 Hotel POS Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Mews 的 HT Score 为 100,Point Software d.o.o. 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问