The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | #31 21 条评价 | — |
| 中型(25-74 间客房) | #49 3 条评价 | — |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #30 18 条评价 | — |
| 豪华酒店 ▾ | #39 5 条评价 | — |
| 品牌/连锁酒店 | #49 2 条评价 | — |
| 长住酒店 | #37 2 条评价 | — |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 | #32 4 条评价 | — |
| 欧洲 ▾ | #14 39 条评价 | — |
Choosing the right property management system (PMS) is crucial for your hotel’s operational success. Both Redforts by Redforts and TimeShareWare by SS&C aim to streamline management tasks, but they serve different hotel types and feature sets. Redforts offers a comprehensive, all-in-one solution tailored for hotels, hostels, and boutique properties, while TimeShareWare specializes in shared-ownership resorts and timeshare management. Which platform aligns better with your hotel’s specific needs?
If your hotel requires a user-friendly, highly rated system with broad functionality, Redforts is the clear choice given its strong reviews and recent updates. Conversely, if you operate a timeshare resort or multi-site shared ownership property, TimeShareWare’s dedicated features and industry focus may be more suitable. Are you ready to dive into the details?
Redforts and TimeShareWare both aim to automate property management, but they differ significantly in scope and user feedback. Redforts, with a score of 72.8 on HotelTechReport, has a strong rating backed by 40 recent reviews, emphasizing its ease of use, customer support, and valuable features. TimeShareWare, in contrast, has no recent reviews or ratings, making it difficult to assess its current performance or user satisfaction.
Redforts excels at integrating reservation management, channel management, online check-in, and guest communication, making daily operations smoother for hotels. TimeShareWare, on the other hand, focuses on managing complex timeshare and multi-site operations, which may be less relevant if you operate a traditional hotel. Do you need a flexible hotel PMS or a specialized timeshare solution?
If your hotel needs a versatile, all-in-one PMS that simplifies daily management, Redforts is the better option. It’s ideal for boutique hotels, hostels, inns, and city center hotels that value ease of use, customer support, and a broad feature set—including booking engine, channel manager, guest CRM, and revenue management.
If your property operates primarily as a timeshare resort or manages multi-site shared ownership properties, TimeShareWare could be more appropriate. Its focus on vacation clubs, fractional ownership, and condo-hotels makes it suitable for larger, complex operations that require detailed lease and owner management.
For most traditional hotels seeking proven reliability, Redforts stands out due to its recent reviews and higher overall satisfaction. Would your hotel benefit from Redforts’ comprehensive suite or a niche system tailored for shared ownership?
Redforts scores significantly higher in ease of use, rating 4.68 out of 5, with 40 recent reviews emphasizing its intuitive interface and straightforward onboarding process. Users frequently mention that staff find the system easy to learn, which accelerates adoption and reduces training time.
TimeShareWare, with no recent reviews or publicly available user ratings, offers no data on user experience. Its industry specialization suggests a potentially steeper learning curve for hotels outside of the timeshare niche.
Edge: Redforts, due to its demonstrated ease of use, recent positive reviews, and user-friendly interface.
Redforts boasts 46 exclusive features, including multi-currency support, guest CRM, digital registration, integrated ID scanners, automated reminders, and a mobile app. These functionalities are tailored for hotel management, providing an all-in-one platform that minimizes the need for third-party integrations.
TimeShareWare’s feature set is more narrowly focused on timeshare and resort management, with no comparable features publicly listed or verified for hotel management. Its strengths lie in lease and owner management for shared-ownership properties rather than standard hotel operations.
The clear advantage goes to Redforts, which offers a richer suite of tools directly applicable to hotels. Are your management needs better served by a broad, integrated system?
Redforts is rated 4.53 out of 5 for customer support, with recent reviews praising its responsiveness and friendly service. Hoteliers highlight quick resolutions and personalized assistance, which contribute to fewer operational disruptions.
TimeShareWare has no recent reviews or data on support quality, making it impossible to determine its performance in this critical area. Given the importance of reliable support in software adoption, this lack of data is a concern.
Edge: Redforts, backed by recent, high-rated support and positive user feedback.
Redforts integrates with two verified partners, including a channel manager (WuBook) and a booking engine (Mr Winston), allowing for seamless management of reservations and distribution. Its open architecture supports additional peripherals like POS systems and self-check-in kiosks.
TimeShareWare has only one verified integration, with no publicly listed partners for hotel-specific systems. Its integrations seem limited, focusing on core timeshare management rather than hotel operations.
Redforts’ broader integration ecosystem makes it more adaptable to your existing tech stack. Does your hotel rely on multiple systems that need to communicate effectively?
Redforts’ recent reviews and 40 ratings give it a high NPS score of 9.5 out of 10, with 95% of users willing to recommend it. The reviews commend its ease of use, customer support, and feature breadth, especially among boutique hotels and hostels.
TimeShareWare lacks recent reviews or ratings, so there’s no recent user sentiment to compare. Its limited publicly available feedback suggests it’s less proven in the current market.
Based on recent data, Redforts is the preferred choice among hoteliers. Would your team benefit from a highly rated, well-supported system?
Redforts costs $500 per month as a flat fee, with no implementation fees or trial options. Its transparent pricing makes budgeting straightforward for small to medium-sized properties.
TimeShareWare does not publicly list pricing, which is typical for enterprise solutions. Potential buyers should contact SS&C directly for quotes, often indicative of larger or more complex deployments.
For most hotels seeking predictable expenses, Redforts offers a clear, affordable rate. Is predictable budgeting a priority for your management?
Not ideal if your hotel:
Would your hotel benefit from Redforts’ broad feature set and proven usability?
Not ideal if your hotel:
Is your property’s primary focus on shared ownership and asset management?
Redforts and TimeShareWare cater to different segments within property management, with Redforts being a well-rounded PMS suitable for most hotel types. Its recent reviews, high ratings, and extensive feature set make it the clear choice for hoteliers seeking efficiency and support.
TimeShareWare excels in managing timeshare and resort-specific operations, making it the option if your focus is on shared ownership or multi-site resort management. However, the lack of recent reviews and limited hotel-specific features suggest it’s less proven for typical hotel operators.
For traditional hotels, Redforts provides a reliable, user-centric platform that’s proven to improve daily operations. If your hotel needs a flexible, comprehensive PMS with recent positive feedback, Redforts is the recommended choice.
This detailed comparison should guide your decision, but consider your property type, operational complexity, and support needs carefully before making your final choice.
酒店从业者喜爱的方面
许多用户都喜欢 Redforts 的直观设计,它简化了培训并减少了人为错误。这简化了日常操作,让员工可以腾出时间处理其他任务。
该系统擅长管理预订、防止超额预订以及与多个平台集成。预订引擎和渠道管理的定制也是一大优势。
细心、响应迅速的客户服务经常受到称赞。用户提到个性化沟通和快速解决问题,为整体体验带来积极影响。
酒店从业者提出异议的方面
Redforts 可与预订引擎、渠道管理器和其他平台高效集成,提供无缝管理体验。此功能简化了不同系统和平台之间的协调。
虽然其功能受到称赞,但一些评论提到,界面似乎已经过时,可以通过现代化来增强视觉吸引力和效率。
独特功能
评分差异最大的方面
这取决于您的需求。Redforts 和 TimeShareWare 共享许多核心 Property Management Systems 功能,但各有独特的能力。Redforts 提供 2 个经验证的集成合作伙伴,而 TimeShareWare 提供 1 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Redforts 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Redforts:否。TimeShareWare:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Redforts 的 HT Score 为 73,SS&C 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问