The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
在分析了 127 条经验证的评价后,ROH 用户最看重其 automation of payments and invoicing, 用户友好的界面, 培训和支持,而 Zil Money 用户则强调 用户友好界面, 增强客户体验, 付款处理速度。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 支付处理软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #3 2 条评价 | #1 9 条评价 |
| 中型(25-74 间客房) ▾ | #4 13 条评价 | #2 27 条评价 |
| 大型(75-199 间客房) ▾ | #2 21 条评价 | #3 12 条评价 |
| 超大型(200+ 间客房) ▾ | #2 25 条评价 | #3 2 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #2 31 条评价 | #3 17 条评价 |
| 豪华酒店 ▾ | #2 34 条评价 | #3 15 条评价 |
| 品牌/连锁酒店 ▾ | #2 28 条评价 | #3 25 条评价 |
| 长住酒店 ▾ | #3 4 条评价 | #1 9 条评价 |
按区域
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| 北美 ▾ | #2 61 条评价 | #3 51 条评价 |
| 欧洲 | #3 1 条评价 | — |
| 亚太 | — | #3 0 条评价 |
| 中东 | — | #2 1 条评价 |
Choosing between ROH by ROH and Zil Money hinges on your hotel's specific payment processing needs. Both aim to streamline financial operations, but they differ significantly in scope, features, and user feedback. While ROH is a dedicated hospitality payment platform, Zil Money offers a broader suite of financial management tools with a focus on versatility. Your decision should align with your operational priorities—whether you need specialized hotel payments or a comprehensive financial platform.
ROH by ROH has garnered a substantially higher number of recent reviews, indicating a more active and engaged user base. Its overall ratings and positive feedback surpass Zil Money’s, making it the more trusted choice for hotels prioritizing payment automation and seamless integration into hospitality workflows.
Are you ready to find out which platform fits your hotel better?
ROH is designed explicitly for the hospitality industry, focusing on automating guest payments, invoicing, and cash flow management. Zil Money, on the other hand, is a general financial management software supporting invoicing, expense tracking, and multi-entity operations, appealing to businesses with broader needs.
Despite both addressing online payments, ROH’s core strength lies in its tailored features like invoice scheduling, real-time notifications, and specialized payment acceptance (e.g., Mastercard, Diners Club). Zil Money emphasizes versatility with options like virtual cards, international payments, and check printing, but lacks the targeted hotel payment features.
Given the recent uptick in reviews and higher ratings, ROH’s hospitality-specific focus makes it the more relevant choice for hotels. Do you need a payment system tailored solely for the hospitality industry, or a flexible financial management tool?
If your hotel needs to streamline guest payments, automate invoicing, and improve cash flow with minimal manual intervention, go with ROH. Its dedicated hotel-centric features and 99% likelihood to recommend, backed by 65 reviews (including 10 recent), make it a clear leader in this space.
If your hotel requires a broader financial management tool capable of handling multi-entity operations, expense tracking, and diverse payment types—especially if you need international or check payments—Zil Money could be suitable. However, with only 54 reviews and a lower overall rating of around 62, it lacks the recent momentum and positive feedback of ROH.
For hotels prioritizing payment automation and industry-specific solutions, ROH is the safer bet. For those needing a general financial platform with some payment features, Zil Money might suffice, but it’s less proven in hospitality.
ROH’s user ratings in ease of use stand at 4.95 out of 5, with reviews highlighting its intuitive, straightforward interface and efficient onboarding process rated at 4.92/5. Users praise its simplicity on both staff and guest sides, with many stating it makes payment collection “so easy” and “user friendly,” often without needing additional training.
Zil Money scores slightly lower at 4.5/5 for ease of use, with reviews describing its interface as “extremely reliable” and “simple to use.” Although well-received, some users noted minor onboarding delays and room for interface improvements.
Edge: ROH.
ROH offers 10 shared features with Zil Money, plus an additional 9 exclusive features like Refund Management, Installment Plans, Chargeback Management, Payment Tokenization, PCI Compliance, Multi-Processor Gateway, and accepting Mastercard and Diners Club, among others. These specialized features cater specifically to hotel payment needs and fraud prevention.
Zil Money provides 5 unique features, including Multi-Currency Settlements, Gratuity Function, MOTO Payments, PayPal acceptance, and Contactless Payments, focusing on broader financial operations and international transactions. However, it lacks core hotel-specific functionalities like refund or chargeback management.
Given its broader feature set tailored for hospitality, ROH edges out in terms of specialized payment capabilities.
Edge: ROH.
ROH’s support and onboarding ratings are outstanding at 4.97/5 and 4.92/5 respectively, with reviews praising its “great support staff” and “smooth onboarding” process. Users report quick responses and helpful guidance, crucial during initial setup and ongoing use.
Zil Money’s ratings are slightly lower at 4.5/5 for support, with reviews indicating satisfaction but also room for faster response times and more proactive assistance. Some users expressed that support responsiveness could be improved.
Edge: ROH.
ROH integrates with one verified partner—Oracle Hospitality—offering a critical connection for hotel management systems. While its integration options are limited, this partnership ensures some level of seamless operation within hotel tech stacks.
Zil Money currently has no verified integrations, which could be a drawback if you rely on third-party accounting or management software. Its API support is promising but less established in the hospitality space.
Edge: ROH.
ROH’s reviews are more recent, totaling 65 with a high overall rating, and 10 reviews from the past six months. Hoteliers praise its ease of use, automation, and support, with 99% likelihood to recommend, especially among luxury and resort segments.
Zil Money has 54 reviews with a lower overall rating (~62). User feedback is generally positive but less recent, and hotel-specific feedback is limited, making it harder to gauge current satisfaction levels.
Edge: ROH.
ROH’s pricing is straightforward at $100 per month, with no freemium options, setup fees, or trial periods. It offers predictable costs aligned with hotel budgets and payment needs.
Zil Money’s base price is $400, with no free tier or trial info available. Its higher price point reflects its broader financial management features but may be less attractive for hotels seeking focused payment solutions.
Not ideal if your hotel needs extensive third-party system integrations beyond Oracle Hospitality or requires multi-currency settlement features.
Not ideal if your hotel requires hospitality-specific payment features like chargebacks or detailed invoice management.
ROH by ROH is a dedicated payments platform tailored for hospitality, with a focus on automating guest transactions, managing cash flow, and supporting hotel-specific financial features. Its higher review count and recent positive feedback position it as the more reliable, user-friendly choice for hotels seeking industry-focused payment automation.
Zil Money offers a broader financial toolkit suitable for diverse business needs, including multi-entity management and international transactions. However, its lower ratings, fewer hotel-specific features, and less recent support reviews make it less compelling for hotel operators.
If your hotel’s priority is a proven, hotel-centric payments system with dedicated support, ROH is the clear winner. Conversely, if your operations require a versatile financial platform with international and multi-entity capabilities, Zil Money might meet your needs—though it’s less proven in hospitality.
我们分析了 1 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"When we were new to ROH, a change in my finance team left our accounts receivable a mess—over a million dollars past due. I reached out to the ROH team in a panic, and they immedia..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Automation of payments and invoicing streamlines key financial tasks such as scheduling, billing, and notification of payments. Reviewers frequently h... Automation of payments and invoicing streamlines key financial tasks such as scheduling, billing, and notification of payments. Reviewers frequently highlight the time savings and operational efficiency gained through ROH's automation. It also helps in reducing manual errors, thereby improving cash flow management.
ROH 因其直观的界面而备受赞誉,酒店员工和客户均可轻松使用。该平台简化了付款和收款流程,带来更顺畅的交易体验,并提升用户满意度。
用户对 ROH 提供的初始培训和持续支持表示赞赏,这有助于确保软件的顺利采用。这对于新用户的入门或有效解决复杂问题尤其有益。
酒店从业者提出异议的方面
虽然 ROH 显著节省了时间,但一些用户建议改进与现有酒店系统(例如 PMS 和销售软件)的集成,以进一步提高效率。这包括与 Salesforce、Delphi 和 Opera 的潜在... 虽然 ROH 显著节省了时间,但一些用户建议改进与现有酒店系统(例如 PMS 和销售软件)的集成,以进一步提高效率。这包括与 Salesforce、Delphi 和 Opera 的潜在集成。
排名更高的方面
独特功能
酒店从业者喜爱的方面
用户经常称赞 Zil Money 的直观界面,简化了发票、费用跟踪和其他财务任务。该平台的易用性缩短了入门时间并提高了运营效率。
一些评论表明,客户体验的一些细微改进,例如简化验证流程和减少设置时间,可以使平台更加高效和用户友好。
许多用户强调了 Zil Money 支付处理功能的速度和可靠性,这确保了及时交易并支持酒店的现金流管理。
酒店从业者提出异议的方面
用户看重Zil Money与各种会计和财务软件无缝集成的能力,这有助于整合财务运营并提高效率。
用户建议扩大与更多第三方应用程序的集成,这将提供更多的灵活性和定制性,满足不同的业务需求。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。ROH 和 Zil Money 共享许多核心 Payments Processing Software 功能,但各有独特的能力。ROH 提供 1 个经验证的集成合作伙伴,而 Zil Money 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。ROH 在易用性方面领先,评分为 5.0/5 对比 4.5/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
ROH:否。Zil Money:否。 两款产品目前均不提供免费版。大多数 Payments Processing Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。ROH 的 HT Score 为 100,Zil Money 的为 63。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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