The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 34 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Sedna 表现出色 .
Shiji Group 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Guest profiles and Tablet/Kiosk Check-in.
基于 HTR 上 34 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $1,200/mo |
| 经验证的评价 | 0 | 34 |
在分析了 34 条经验证的评价后,Sedna 用户最看重其 ,而 Shiji Group 用户则强调 易于使用, 支持团队, 执行。点击任意主题查看评价者的反馈。
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执行
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培训材料
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报告和分析
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系统速度
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 | Sedna |
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| 小型(10-24 间客房) | — | #53 2 条评价 |
| 中型(25-74 间客房) ▾ | — | #31 17 条评价 |
| 大型(75-199 间客房) ▾ | — | #11 13 条评价 |
| 超大型(200+ 间客房) | — | #22 2 条评价 |
按物业类型
| 细分市场 | Sedna |
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| 精品酒店 ▾ | — | #33 17 条评价 |
| 豪华酒店 ▾ | — | #24 25 条评价 |
| 品牌/连锁酒店 ▾ | — | #22 19 条评价 |
| 长住酒店 | — | #45 2 条评价 |
按区域
| 细分市场 | Sedna |
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| 北美 | — | #33 4 条评价 |
| 欧洲 ▾ | — | #30 8 条评价 |
| 亚太 ▾ | — | #14 5 条评价 |
| 中东 ▾ | — | #5 14 条评价 |
Choosing a property management system (PMS) is critical for your hotel’s daily operations, guest experience, and overall profitability. You’re evaluating Sedna PMS and Shiji Daylight PMS, both aiming to streamline workflows and enhance service—yet their market presence and review data differ vastly. Sedna’s lack of recent reviews and engagement puts it at a significant disadvantage against Shiji, which boasts a high NPS score and over 30 recent reviews. So, which system truly fits your hotel’s needs?
Sedna PMS offers a very limited presence and no recent reviews, making it difficult to assess its current capabilities or support. Conversely, Shiji’s Daylight PMS has a proven track record, with recent, detailed reviews highlighting its ease of use, extensive features, and customer satisfaction. Will you prioritize a system with active user feedback or one with little recent data?
Sedna PMS appears to be a very niche or underdeveloped product, with no reviews in the last six months and a zero star rating across all metrics. Its absence from recent user feedback means you can’t confidently evaluate its performance or support quality. In contrast, Shiji Daylight PMS has 32 recent reviews, a 4.63/5 ease of use rating, and an 8.94/5 NPS score, indicating strong user satisfaction and ongoing development.
The two systems also diverge sharply in scope: Sedna offers no verified integrations or extensive feature set, whereas Shiji provides over 64 verified integrations and nearly 100 features. This breadth of functionality shows Shiji’s commitment to supporting diverse hotel operations. Do you want a product with proven ongoing support and active user engagement? If yes, Shiji is clearly the superior choice.
Your choice depends on your hotel’s size, complexity, and operational needs. If your hotel values a modern, scalable, cloud-native system with a broad feature set and proven market presence, go with Shiji. It’s better suited for properties looking for detailed reporting, multi-property management, and a comprehensive guest profile.
On the other hand, Sedna’s limited review data and lack of recent activity suggest it’s not suitable unless your hotel operates in a very specific niche or you’re exploring an untested solution. With no verified integrations or recent customer feedback, Sedna cannot reliably support the evolving demands of most hotels today. For most properties, Shiji’s active, feature-rich platform is the clear winner.
Ease of use is a crucial factor, especially when onboarding staff or training new team members. Sedna’s rating is 0/5, with no recent reviews to support confidence in its user experience. In contrast, Shiji Daylight PMS scores 4.63/5, supported by detailed reviews praising its intuitive interface, helpful training materials, and quick deployment.
Users repeatedly emphasize how easy it is to operate and learn Shiji, which reduces onboarding time and operational errors. Support teams are also responsive, further easing staff adaptation. Edge: Shiji Daylight PMS.
Feature-wise, Sedna offers no verified features, while Shiji boasts nearly 100, including guest profiles, multi-lingual support, online check-in/out, integrated CRS, guest messaging, automated reminders, and more. Many of these features are critical for modern hotels aiming for operational efficiency and guest personalization.
Shiji’s extensive features are often cited as major advantages in reviews, with users appreciating automation tools, real-time reporting, and robust guest management capabilities. Sedna’s simplistic or nonexistent feature set makes it unsuitable for hotels aiming to modernize or scale. Edge: Shiji Daylight PMS.
Support quality influences your hotel’s ability to troubleshoot issues and maximize system benefits. Sedna’s support ratings are unavailable, and with no recent reviews, its support quality remains unknown. Shiji, however, is consistently praised for its support, with a 4.53/5 rating and comments about helpful, knowledgeable staff.
Recent reviews highlight how Shiji’s support team assists with onboarding, troubleshooting, and ongoing training, making adoption smoother. If support quality is a priority, Shiji clearly holds the advantage. Edge: Shiji Daylight PMS.
Integrations are vital for connecting your PMS with other systems like revenue management, CRMs, and POS. Sedna has no verified integrations, limiting its ability to connect with other hotel tech. Shiji offers 64 verified integrations, including channel managers, booking engines, property feeds, and payment systems.
This extensive integration network allows your hotel to automate workflows, improve data flow, and deliver seamless guest experiences. If connectivity is essential, Shiji is the obvious choice. Edge: Shiji Daylight PMS.
Recent reviews heavily favor Shiji, with a 90% likelihood to recommend and high scores across ease of use, support, and features. Hotels of all types, including luxury and branded hotels, report improved operational efficiency and guest satisfaction.
In contrast, Sedna has no recent reviews or ratings, making it impossible to gauge satisfaction or performance. Given the available data, Shiji attracts higher hotel ratings and recommendations. Edge: Shiji Daylight PMS.
Sedna’s pricing is not publicly available, which suggests it may be custom or unlisted. Shiji charges a base price of $1,200, with no free trial, but this includes extensive features and integrations.
While pricing alone shouldn’t determine your decision, the transparency and value provided by Shiji’s clear pricing structure and feature set make it easier to justify your investment, especially given its market presence. The lack of pricing info for Sedna is a concern.
Not ideal if:
Not ideal if:
The core difference is that Shiji Daylight PMS is an active, feature-rich platform with proven user satisfaction, while Sedna remains untested and unsupported in recent times. Shiji’s extensive integrations, user-friendly interface, and customer support make it suitable for hotels seeking growth and operational efficiency.
Choose Shiji if your hotel wants a scalable, modern PMS backed by recent positive reviews, comprehensive features, and active support. Sedna’s lack of recent feedback and features makes it a risky choice for most hotels today. For hotels prioritizing reliability and growth, Shiji is the clear winner.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
| Sedna |
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| Starting Price | — | From $1,200/mo |
根据 HTR 的产品数据库,Sedna PMS 和 Shiji Daylight PMS 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 | Sedna |
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| 任务管理 | ||
| 多种语言 | ||
| 宾客资料 | ||
| 平板电脑/自助值机 | ||
| 网上值机 | ||
| 集中用户和角色管理 |
显示主要差异。这两款产品之间还有 86 项功能存在差异。
我们分析了 4 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
该目标暂无已发布的案例研究。
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
酒店从业者喜爱的方面
用户经常称赞石基 PMS 的用户界面友好,简化了日常操作,降低了新用户的学习难度。评论中强调了其易用性,指出其培训材料易懂、设计直观、任务执行高效。
石基PMS支持团队的支持和响应能力一直受到好评。用户赞赏支持人员的专业性和乐于助人的精神,这对更顺利地运营有很大帮助。
一些评论者认为石基 PMS 的实施过程流畅高效,他们赞赏知识渊博、积极主动的实施团队。不过,一些用户建议缩短实施时间以进一步改善体验。
酒店从业者提出异议的方面
尽管石基 PMS 的详细报告功能广受好评,但一些用户仍希望获得更先进、更快速的报告工具。具体要求包括增强的汇总报告、详细的账单和更快的报告生成流程。
与系统速度和一致性相关的性能问题是用户普遍关心的问题,一些用户指出在高峰操作期间响应时间很慢。用户敦促提高系统速度以提高整体效率。
独特功能
评分差异最大的方面
这取决于您的需求。Sedna PMS 和 Shiji Daylight PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Sedna PMS 提供 0 个经验证的集成合作伙伴,而 Shiji Daylight PMS 提供 64 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Shiji Daylight PMS 在易用性方面领先,评分为 4.6/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Sedna PMS:否。Shiji Daylight PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Sedna 的 HT Score 为 0,Shiji Group 的为 75。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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