The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 105 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
siesta solutions 表现出色 .
Sirvoy 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
基于 HTR 上 105 条经验证的酒店从业者评价的并排评分。
| HTScore |
|
|
| 推荐可能性 |
|
|
| 易用性 |
|
|
| 客户支持 |
|
|
| 性价比 |
|
|
| 起始价格 | Contact sales | From $200/mo |
| 经验证的评价 | 0 | 105 |
在分析了 105 条经验证的评价后,siesta solutions 用户最看重其 ,而 Sirvoy 用户则强调 customer support, ease of use, 预订管理。点击任意主题查看评价者的反馈。
| siesta solutions |
|
|---|---|
| 优点 | |
|
+
Customer Support
▾
|
|
|
+
Ease of Use
▾
|
|
|
+
预订管理
▾
|
|
|
+
用户界面和设计
▾
|
|
| 缺点 | |
|
−
功能限制
▾
|
|
|
−
定制化和适应性
▾
|
|
|
−
性价比
▾
|
|
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 | siesta solutions |
|
|---|---|---|
| 小型(10-24 间客房) ▾ | — | #22 36 条评价 |
| 中型(25-74 间客房) ▾ | — | #48 3 条评价 |
| 大型(75-199 间客房) | — | #46 1 条评价 |
| 超大型(200+ 间客房) | — | #27 1 条评价 |
按物业类型
| 细分市场 | siesta solutions |
|
|---|---|---|
| 精品酒店 ▾ | — | #29 21 条评价 |
| 豪华酒店 ▾ | — | #37 7 条评价 |
| 品牌/连锁酒店 | — | #42 4 条评价 |
| 长住酒店 | — | #35 3 条评价 |
按区域
| 细分市场 | siesta solutions |
|
|---|---|---|
| 北美 ▾ | — | #23 16 条评价 |
| 欧洲 ▾ | — | #16 31 条评价 |
| 亚太 ▾ | — | #13 6 条评价 |
| 中东 | — | #27 0 条评价 |
Choosing the right property management system (PMS) is crucial for your hotel’s operational efficiency and guest satisfaction. Both Siesta extranet by Siesta Solutions and Sirvoy by Sirvoy aim to streamline property management, yet they serve different needs and markets. While Siesta Solutions offers a system with zero recent reviews and a lack of features, Sirvoy has established itself with a strong presence, comprehensive features, and recent positive user feedback. Do you want a proven, well-supported system, or are you exploring an untested platform?
Siesta Solutions' extranet appears to be an under-the-radar offering with no recent reviews, no ratings, and no measurable features or integrations. Its lack of user feedback makes it difficult to assess its actual effectiveness or usability. Conversely, Sirvoy, with 95 reviews over the last six months, provides a clear picture of how it performs in real-world hotel environments, especially given its high customer support ratings and ease of use. Would you rather rely on a system with proven user satisfaction or one with no recent data?
If your hotel needs a reliable, feature-rich PMS that’s easy to adopt and supported by recent, positive reviews, Sirvoy is the clear choice. It caters well to small-to-medium properties seeking streamlined reservation management, channel integration, and excellent support. Siesta extranet, lacking reviews and features, might be suitable for niche or custom use cases, but it doesn’t yet demonstrate its value in a competitive hotel landscape. Would you prefer a platform with verified user satisfaction or an unproven option?
Sirvoy earns a 4.64 out of 5 in ease of use, with many users describing it as intuitive and straightforward to navigate. It has a 4.6/5 onboarding rating and a 9.41/10 NPS score, reflecting high customer satisfaction. Siesta extranet, with a 0/5 rating and no recent reviews, offers no data on usability, leaving its user experience unverified. Given Sirvoy’s recent reviews emphasizing its ease, it clearly provides a more user-friendly experience. Edge: Sirvoy.
Sirvoy boasts 43 distinct features, including multi-lingual support, channel management, booking engine, guest messaging, automated reminders, and payment processing—features essential for smooth operations. Siesta extranet offers no documented features or integrations, making it impossible to compare directly. Without active features, Siesta’s value remains speculative, whereas Sirvoy’s extensive capabilities address a broad range of hotel needs. Edge: Sirvoy.
Sirvoy’s customer support is highly rated at 4.85/5, with recent reviews praising quick, helpful, and friendly assistance. Many users highlight that support was a crucial factor in their positive experience. Siesta extranet’s support ratings and recent reviews are unavailable, making it impossible to assess support quality. Based on available data, Sirvoy’s support outperforms any unverified claims for Siesta. Edge: Sirvoy.
Sirvoy connects with 21 verified partners, including major channel managers like SiteMinder, Revinate, and TrustYou, offering extensive integration options. Siesta extranet has no verified integrations, limiting its ability to connect with essential third-party systems. For hotels seeking a flexible, scalable system that can grow with their needs, Sirvoy’s integration options provide a clear advantage. Edge: Sirvoy.
Sirvoy’s recent reviews show a strong rating of 4.64/5 for ease of use, a 4.85/5 for support, and a 9.41/10 NPS, with 94% likelihood to recommend. Its reviews span multiple segments like bed & breakfasts, boutique hotels, and resorts, illustrating broad satisfaction. Siesta extranet, with zero reviews, offers no data on hotel satisfaction or segment-specific ratings. For a reliable gauge of user happiness, Sirvoy’s recent reviews make it the superior choice. Edge: Sirvoy.
Siesta extranet’s pricing details are unavailable, suggesting it may not be a straightforward SaaS with transparent or standard pricing. Sirvoy charges a base fee of $200 per month, with no implementation fee, and offers a 30-day trial. Its transparent pricing aligns well with small to medium-sized hotels seeking predictable costs. Does your hotel prefer a clear, predictable fee or an unlisted pricing model?
Hotels that:
Not ideal if:
Hotels that:
Not ideal if:
The core difference lies in their market presence and feature sets. Sirvoy is a proven, user-rated system with recent feedback, extensive features, and strong support, making it suitable for most small-to-medium hotels. Siesta extranet, with no recent reviews or documented features, remains unverified and unlikely to meet the needs of hotels seeking a reliable, well-supported PMS.
Choose Sirvoy if you want a trusted, well-reviewed system with comprehensive features and support that can grow with your hotel. Its recent reviews and high ratings confirm its value for hoteliers seeking operational ease and guest satisfaction.
Opt for Siesta extranet only if you have specific, custom needs or are willing to invest in an unverified platform without the assurance of recent user feedback. For most hotels, Sirvoy offers a clearer, safer path to effective property management.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
| siesta solutions |
|
|
|---|---|---|
| Starting Price | — | From $200/mo |
根据 HTR 的产品数据库,Siesta extranet 和 Sirvoy 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 | siesta solutions |
|
|---|---|---|
| 交易电子邮件(预订、作品集等) | ||
| 多币种 | ||
| 多种语言 | ||
| 直接计费 | ||
| 访客通信(短信) | ||
| 集中的用户和角色管理 |
显示主要差异。这两款产品之间还有 31 项功能存在差异。
酒店从业者喜爱的方面
Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistanc... Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistance, which facilitates problem resolution effectively.
Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplic... Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplicity allows for a smooth onboarding process without the need for extensive training.
用户称赞该系统在管理预订和宾客信息方面的高效性。然而,某些功能,例如将房间组合成套房或提供套餐优惠,则被认为需要改进。
酒店从业者提出异议的方面
部分用户对 Sirvoy 的报告功能不足表示不满,特别是缺少每日销售报告,以及财务和发票功能亟待改进。此外,还有用户反馈缺乏高级客户关系管理 (CRM) 选项,以及... 部分用户对 Sirvoy 的报告功能不足表示不满,特别是缺少每日销售报告,以及财务和发票功能亟待改进。此外,还有用户反馈缺乏高级客户关系管理 (CRM) 选项,以及集成追加销售功能存在困难。
Sirvoy 提供一定程度的自定义功能,用户认为这有助于根据自身物业的具体需求调整系统。然而,部分用户希望在发票自定义和动态计费选项方面拥有更大的灵活性。
独特功能
评分差异最大的方面
这取决于您的需求。Siesta extranet 和 Sirvoy 共享许多核心 Property Management Systems 功能,但各有独特的能力。Siesta extranet 提供 0 个经验证的集成合作伙伴,而 Sirvoy 提供 21 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Sirvoy 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Siesta extranet:否。Sirvoy:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。siesta solutions 的 HT Score 为 0,Sirvoy 的为 85。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问