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"Raitify is an AI-powered reputation management platform built specifically for hotels that want to generate more guest reviews, automate review management, and strengthen their online reputation across platforms like Google, Booking.com, Expedia and TripAdvisor. The platform helps hotel teams collect more guest feedback through automated review generation flows and respond to reviews instantly with personalized AI-generated responses that match the hotel’s tone and brand voice.
By centralizing reputation management into one dashboard, Raitify enables hotels to maintain high response rates, save hours of manual work every week, and gain valuable insights into guest satisfaction trends, recurring complaints, and operational improvement opportunities. Hotels can use these insights to improve guest experience, strengthen trust, and increase booking conversion over time.
In addition to reputation management, Raitify helps hotels improve their visibility in modern AI-driven search environments through Generative Engine Optimization (GEO). By structuring guest feedback, review responses, FAQs, and hotel information in an AI-readable way, Raitify increases the likelihood of hotels being recommended in AI-generated travel searches and hotel recommendations across platforms like ChatGPT, Gemini, and Perplexity."
"We used to have a 20-hour-a-week staffer doing nothing but reviews. Today it takes us about two hours, the other 18 go straight back into real work with our guests. Plus one of the best support teams I've ever dealt with."
Pia S.
Manager @
Do Step Inn
"The biggest value for me is the analytics: I can see at a glance which topics, like breakfast, keep coming up and how they're trending. I never had that overview before. For privately run hotels it's ideal. I'd recommend Raitify any time."
Holger W.
Director @
Vienna Sporthotel
"Instead of logging into five different portals, we now have all our reviews in one place. With just two clicks every single guest gets an individual reply. A huge relief that saves us time every day."
Sophie H.
Front Office Manager @
"Reviews were never our favorite topic — we'd rather focus on what we do best in the hotel. With Raitify this is finally managed professionally and off our plate. That gives us real peace of mind."
Anita K.
Director @
Hotel Post am See
"We used to answer every review by hand, which took an enormous amount of time. With Raitify we save that time, and the replies are no longer generic templates but individual and creative. Guests can tell that someone genuinely put thought into it. The whole setup took just 15 minutes."
Thank you for your feedback. We’re pleased to hear that Raitify helps you respond quickly and efficiently.
We actually released an update to our AI response generation last week, which has already significantly improved the quality and handling of critical feedback. If you have any specific questions about your prompt or would like to further optimize the responses, feel free to reach out to us. We’re happy to help you find the best prompt for your hotel.
Thank you for your feedback! We’re pleased to hear that Raitify makes your daily review management easier and that you’re happy with both the AI-generated responses and our support.
We’re continuously working on improving the platform and making review management even more efficient. Thank you for your trust in Raitify!
Respond to this review:
10
直观、快速、可靠
Front Desk
从
75-99 房间
机场/会议酒店
在
Karlsruhe
(Germany)
Thank you for your detailed feedback! It’s great to hear that Raitify is making it easier to manage reviews across different platforms and that our support and recent integrations have been helpful.
We’re already working on updates to the website widget that will allow for more individual settings and customization. Regarding the generated responses, we released an update to our AI response generation last week, which has already improved the quality and variety of the responses. If you’d like to optimize your prompt further, feel free to contact us anytime – we’re happy to help you find the right setup for your hotel.
We hope the GEO Report provides you with some useful additional insights as well!
Respond to this review:
8
高效的工具,可用于生成有意义的报告
Assistant
从
75-99 房间
精品酒店
在
Hall in Tirol
(Austria)
Thank you for your detailed feedback! We’re glad to hear that Raitify is making your daily review management easier and that you’re finding value in our Analytics and GEO Report.
We’ve recently released a major update to our Analytics module, which already provides more options and deeper insights. And we’re not done yet – further updates are planned, including more flexibility and customization options for reports.
Stay tuned, there’s more to come!
Respond to this review:
10
节省大量时间并提供准确的评估。
Assistant to COO
从
75-99 房间
市中心酒店
在
Wien
(Austria)
Thank you for your feedback! We’re pleased to hear that Raitify saves your front office valuable time and helps you respond to guest reviews individually and efficiently.
Thank you as well for your suggestion regarding Accor and Hilton. Expanding our integrations is an important part of our ongoing development, and we’re continuously looking at opportunities to connect additional platforms and hotel systems in the future.
Respond to this review:
10
非常易于使用。
Assistenz der Geschäftsführung
从
200 to 499 房间
旅馆及早餐
在
Maurach
(Austria)
Thank you for your feedback! We’re glad to hear that Raitify is easy to use and helps your team manage reviews efficiently, even when onboarding new employees.
We also appreciate your suggestions. We’ve recently released a major update to our Analytics module with more visual insights and additional ways to analyze your reviews. We’re continuously working on making both the platform and its integrations even easier and more intuitive to use.
Thank you for your review! It's great to hear that Raitify helps you respond to reviews in a professional and efficient way. We appreciate your feedback and are pleased to have you as a customer.
Thank you for your review and your valuable feedback. I'm pleased to hear that you appreciate our updates and support. Over the next two months, we'll be releasing a major update to our Analytics module, and we're also refining our AI system prompts to make generated responses more varied. Thanks again for taking the time to share your feedback.
Respond to this review:
10
将顾客评论转化为可执行的洞察
Operating Managing Director
从
200 to 499 房间
赌场
在
Vienna
(Austria)
Thank you very much for your detailed and thoughtful review!
We're delighted to hear that Raitify helps you manage guest reviews more efficiently and that our AI-powered review responses and analytics provide real value to your team. It's especially rewarding to know that the insights generated from guest feedback help different departments identify improvement opportunities and enhance the overall guest experience.
We're also happy to share some good news: The direct Expedia integration is now available! You can now respond to and publish Expedia reviews directly through Raitify, eliminating the need to copy and paste responses manually.
If you'd like to activate the Expedia integration or learn more about our latest features, feel free to reach out to us anytime. We truly appreciate your trust and support and look forward to continuing to improve Raitify for you.
Raitify Team
Thank you so much for your wonderful review!
We're delighted to hear that you're happy with both our platform and our team. At Raitify, we're continuously improving our AI-powered review management solution and adding new integrations to make hotel reputation management even easier.
Great news: The direct Expedia integration is now available! You can now generate and post Expedia review responses directly through Raitify, helping you manage all your guest reviews even more efficiently from one central platform.
If you'd like more information about the Expedia integration or any of our latest features, feel free to get in touch with us anytime. We're always happy to help.
Raitify Team