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概述
This publication collates data from industry research, hospitality reports, and HiJiffy's insights to map out the key trends in guest communications in 2023:
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- Further digitalisation of communication
- Personalisation and tailored communication
- Conversational Artificial Intelligence
- Navigating communications with sentiment analysis
- Streamlining all communication channels
- Voicebots and Interactive Conversational Voice Response Systems
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Trends in Guest Communications in 2023
Want to talk to a Guest Messaging Software expert?
As the official sponsor of this guide, the HiJiffy team offers Hotel Tech Report users a free 30-minute consultation to help you learn about Guest Messaging Software and which is right for your hotel.
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Want to talk to a Guest Messaging Software expert?
As the official sponsor of this guide, the HiJiffy team offers Hotel Tech Report users a free 30-minute consultation to help you learn about Guest Messaging Software and which is right for your hotel.
