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订阅我们的每周新闻通讯《酒店技术内幕》

加入来自雅高、万豪、总督、香格里拉、瑰丽酒店、Expedia 和 AirBnB 等顶级品牌的 100,000 名高管,每周一次将最新的创新和见解发送到您的收件箱。

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文章 · 5 最小阅读

ChatGPT酒店广告:它们已经到来,OTA已抢占先机

OpenAI began testing ads in ChatGPT on Feb 9, 2026, showing sponsored placements to Free and Go users only, with paid tiers remaining ad-free. Ads appear below responses, are clearly labeled, and do not influence organic recommendations. Travel is among the first impacted categories as AI reshapes discovery: 56% of travelers used AI last year, and 78% booked based on it. Since ChatGPT returns just a few options, organic inclusion is critical before ads matter.

Jordan Hollander Jordan Hollander
ChatGPT酒店广告:它们已经到来,OTA已抢占先机
文章 · 14 最小阅读

2026 年最佳酒店科技应用

Discover the top rated hotel tech products to run & grow your hotel business in 2026 based on real product reviews from verified hoteliers at the world’s leading hotel companies. 

Hotel Tech Report Hotel Tech Report
2026 年最佳酒店科技应用
文章 · 12 最小阅读

2026年酒店科技行业十大最佳工作场所

For the 2026 edition of our list, we analyzed survey responses from 3,011 hotel tech professionals across the globe. Respondents rated their employers on key factors that define an exceptional workplace.

Jordan Hollander Jordan Hollander
2026年酒店科技行业十大最佳工作场所
文章 · 2 最小阅读

酒店纷纷放弃电子邮件,转而使用 WhatsApp,客人非常喜欢

As inboxes overflow and response times lag, hotels are turning to WhatsApp for real-time, personalized guest messaging that email can’t match.

dailypoint™ dailypoint™
酒店纷纷放弃电子邮件,转而使用 WhatsApp,客人非常喜欢
文章 · 3 最小阅读

为什么客户数据平台对酒店营销的未来至关重要

For hotels willing to invest in the infrastructure and mindset shift, the payoff is clear: better guest experiences, stronger loyalty, and a more resilient path to profitability and sustainable growth.

TrustYou TrustYou
为什么客户数据平台对酒店营销的未来至关重要
文章 · 3 最小阅读

酒店业统计数据中的人工智能:48 项统计数据证明该行业正处于高速增长阶段

From predictive maintenance and dynamic pricing to chatbot-led service and hyper-personalized marketing, AI is quietly—but powerfully—reshaping the guest journey and the economics of hotel operations.

Jordan Hollander Jordan Hollander
酒店业统计数据中的人工智能:48 项统计数据证明该行业正处于高速增长阶段
文章 · 3 最小阅读

如何在压缩经济时代提升酒店直接预订量(2025)

Direct bookings are lost not because the price is wrong, but because the page is slow, the offer feels generic, or the next step isn’t obvious.

Exely Exely
如何在压缩经济时代提升酒店直接预订量(2025)
文章 · 2 最小阅读

将客人点评转化为运营黄金:酒店经营者的战略方针

By shifting mindset from review management to review strategy, hoteliers can transform unsolicited feedback into structured, real-time intelligence — and ensure that the voice of the guest drives continuous improvement across the property.

Shiji Group Shiji Group
将客人点评转化为运营黄金:酒店经营者的战略方针
文章 · 2 最小阅读

语音的力量:将每一次通话转化为一次转化

Far from being just a communication channel, the work of phone agents is now a core part of boosting direct bookings for hotels and chains.

Paraty Tech Paraty Tech
语音的力量:将每一次通话转化为一次转化
文章 · 3 最小阅读

Booking.com 评分每提高 0.1 分,酒店利润就能提高 24%

The impact of even a slight improvement in ratings is substantial: a 0.1-point increase on Booking.com can lead to up to a 2% increase in revenue. Since fixed costs remain unchanged, this revenue gain can translate into a 24% boost in net income.

SuitePad SuitePad
Booking.com 评分每提高 0.1 分,酒店利润就能提高 24%
文章 · 14 最小阅读

2025 年柏林国际旅游交易会酒店业者回顾

Discover the game-changing hotel tech innovations from ITB Berlin that are redefining revenue, automation, and guest experience.

Jordan Hollander Jordan Hollander
2025 年柏林国际旅游交易会酒店业者回顾
文章 · 4 最小阅读

2026 年五大最佳酒店人工智能软件:酒店人工智能

AI hotel software can improve operations and guest experiences. Learn about the 5 best AI hotel software, their key features, and how to choose an AI solution.

Jordan Hollander Jordan Hollander
2026 年五大最佳酒店人工智能软件:酒店人工智能
文章 · 4 最小阅读

酒店业的对话式人工智能:自动化呼叫中心及其他

In this article, we dive into how voice assistants can be that game-changing solution for your hotel.

Jordan Hollander Jordan Hollander
酒店业的对话式人工智能:自动化呼叫中心及其他
文章 · 22 最小阅读

2025 年酒店科技领域 10 大最佳工作场所

For the 2025 edition of our list, we analyzed survey responses from 2,633 hotel tech professionals across the globe. Respondents rated their employers on key factors that define an exceptional workplace.

Jordan Hollander Jordan Hollander
2025 年酒店科技领域 10 大最佳工作场所
文章 · 14 最小阅读

2025 年最佳酒店科技应用

Discover the top rated hotel tech products to run & grow your hotel business in 2025 based on real product reviews from verified hoteliers at the world’s leading hotel companies. 

Hotel Tech Report Hotel Tech Report
2025 年最佳酒店科技应用
文章 · 6 最小阅读

什么是酒店管理系统及其工作原理

 In this article, we’ll explain what a hotel management system is, its main features and how it works. You’ll also learn how to choose the most suitable HMS for your hotel business.

Jordan Hollander Jordan Hollander
什么是酒店管理系统及其工作原理

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