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Review of GraceSoft

7
优质的客户服务和针对业务需求的定制化服务
Marketing & Sales Manager from 25-49 房间 Bed & Breakfast & Inns in Clark (United States)
已验证
21 天前
已审查的产品
预订引擎
物业管理系统
你最喜欢什么？
我们非常感谢Gracesoft团队及其客户服务。他们能够迅速解答我们的任何疑问或请求，甚至还根据我们的业务需求定制了系统。强烈推荐他们。
您不喜欢或认为可以改进的地方是什么？
报告功能还可以改进。即使能够基于多个字段和属性创建自定义报告，也能帮助我们提取数据。此外，在多人预订同一住宿时，也存在一些问题。
3.5
平均
使用方便
4.0/5
客户支持
5.0/5
投资回报率
4.0/5
执行
3.0/5
Gideon S. from GraceSoft replied
Thanks, Zac! We really appreciate you taking the time to leave us a review. The Dude Ranch market is still fairly new for us, and there aren't many software providers serving this industry, especially at a reasonable price. We felt there was a great opportunity to bring a modern solution to the market without charging the premium that many of the other vendors do. Since many of the core features were already in place, we've been able to focus on adding the ranch-specific functionality based on feedback from customers like you. Thanks as well for the feedback on reporting and group reservations. Those are both areas we're continuing to improve. We're adding more reporting options and making the group reservation process smoother as we continue to build out the system. Thanks again for your patience, your ideas, and for being part of the journey with us. We really appreciate your support!

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