抱歉，此功能仅向已认证的酒店从业者开放

项目面板是一款免费工具，仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节，让采用新技术变得更轻松。

Review of HelloShift

10
The guest messaging has improved our online reputation tremendously.
General Manager from 75-99 房间 Bed & Breakfast & Inns in San Antonio (United States)
已验证
7 年前
已评论的产品
访客留言软件
员工协作工具
酒店聊天机器人
你最喜欢什么？
We are able to stay in constant communication with our guest. We are able to get ahead of problem and correct them before the guest checks out rather than read about them after the fact. We are able to communicate with more people that might not say something out loud but would on a text message.
您不喜欢或认为可以改进的地方是什么？
The PM and Deep cleaning side of the program isn't user friendly for people that aren't good with computers.
5.0
出色
使用方便
4.5/5
客户支持
5.0/5
投资回报率
5.0/5
实施
5.0/5
Michelle T. from HelloShift replied
Thanks for your review! We love how you are using guest messaging to be proactive. It's really interesting how folks who might not pick up the phone or show up to the front desk to report an issue will express a concern via texting. And your improved online reputation shows how powerful the insights and conversations from messaging can be! Please connect with us via chat - we can share some best practices for DM that might help. See you on HelloShift :)

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